QA Engineer

We’re Hiring: Customer Care Executive (Inbound Process)

📍 Ahmedabad | 🗓️ 6 Days | 💼 Exp: 0–5 yrs | 👩‍🎓 Freshers Welcome

✨ What You’ll Do:

📞 Handle inbound calls & emails

🤝 Resolve complaints & ensure satisfaction

💡 Guide customers with service info

📝 Maintain accurate documentation

✨ What We Need:

🎓 Graduate / PG (any field except Engg.)

🌐 Fluent in English, Hindi & Gujarati

🗣️ Strong verbal & vocal English skills

🏆 Right attitude, loyal & long-term vision

Not just a delivery company…

RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.

RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.

We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳

Future of eCommerce Logistics.

• Data driven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
• Revolutionising delivery as an experience
• Empowering D2C Sellers with logistics as the core technology

• Build and maintain CI/CD tools and pipelines.
• Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RaRa Delivery.
• Continuously improve code quality, product execution, and customer delight.
• Communicate, collaborate and work effectively across distributed teams in a global environment.
• Operate to strengthen teams across their product with their knowledge base
• Contribute to improving team relatedness, and help build a culture of camaraderie.
• Continuously refactor applications to ensure high-quality design
• Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
• Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
• Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
• Working knowledge of the TCP/IP stack, internet routing, and load balancing
• Basic understanding of cluster orchestrators and schedulers (Kubernetes)
• Deep knowledge of Linux as a production environment, container technologies. e.g. Docker, Infrastructure As Code such as Terraform, K8s administration at large scale.
• Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, CI/CD.

We are looking for an HR Intern to support our HR department’s daily activities.

HR Intern responsibilities include updating our employee records with new hire information, screening resumes and scheduling interviews. If you’re interested in kickstarting your career in HR and getting a closer look at how our company approaches recruiting and employee development, we’d like to meet you.

Responsibilities

• Screen resumes and application forms
• Schedule and confirm interviews with candidates
• Post, update and remove job ads from job boards, careers pages and social networks
• Removing job advertisements from job boards and social media platforms once vacancies have been filled.
• Assisting the HR staff in gathering market salary information.
• Assisting in the planning of company events.
• Preparing and sending offer and rejection letters or emails to candidates.
• Coordinating new hire orientations.

Requirements:

• Bachelor's degree in human resource management or studying toward a degree in human resource management or related field.
• Proven experience working in an office environment.
• Proficiency in all Microsoft Office applications.
• The ability to work as part of a team.
• Strong analytical and problem-solving skills.
• Excellent organizational skills.
• Effective communication skills.
• Detail-oriented.

What You'll Do

Maintain and extend existing payment modules, extensions, and plugins

Develop new modules, sample code, SDKs, and production code for merchants and partners

Help define requirements for 3rd party developer APIs and tools

Analyze/debug merchant and partner integration issues

Assist in building and maintaining a test environment for engineering and our partners to test new feature compatibility

Skills Required but not limited to:

Python, Django, Django Rest Framework.

AWS Services Including, CloudFront , S3, API

Gateway, Lambda, Step Functions, SES, DynamoDB ,

Serverless Framework

Fair understanding of building RESTful APIs

Strong understanding of front end technologies, such as JavaScript, Jquery , HTML5, and CSS3

Good to have experience with version control, docker , deployment pipelines, CI/CD

Backend Web Application Development

AWS Identity and Access Management principles SQL (MS SQL Server, PostgreSQL, AWS Aurora comparable)

GIT , JIRA, Agile / Scrum

Experience: 4-6 years

An entrepreneurial conference research and production company looking for an ambitious, dedicated and experienced Conference Manager to help grow both the conferences and the company.

We are looking for someone creative, organised and passionate about project management and events,who can plan an event from start to finish that exceed our expectations.

Key tasks and responsibilities:

• Development, production and delivery of projects from proposal to execution, on time, within budget, that exceed our expectations
• Coordinate all operations, from sourcing and negotiating with vendors and suppliers to venue searches and bookings
• Setting, communicating and maintaining timelines and priorities on every project
• Develop and maintain event databases, such as filtering and segmentation, with meticulous attention to detail
• Coordinate event logistics and collateral material design, production and distribution and maintain production schedules for event materials/collateral
• Communicating, maintaining and developing client and supplier relationships
• Perform general duties to support event planners, project managers and the Global Event team
• Analyse events portfolio and key performance areas and prepare event follow-up reports, identify areas to improve on for future events
• Montoring calendars and booking in meetings and calls for the management team 
• Competitor research, analysis and reporting

·      

Candidate requirements:

• Minimum 2-3 years minimum operational or project management experience from a B2B events/conference production company
• Graduated to degree level or equivalent in your chosen discipline, ideally Marketing, Social Sciences, Humanities, Languages or similar
• Fluent in written and spoken English
• Ability to work under pressure and meet demanding deadlines
• Ability to work independently and show a strong sense of initiative, taking ownership of key projects when required with a proactive attitude
• Ability to multitask, prioritise and be flexible is essential
• Works well as part of fast-paced team, prioritising effectively and managing workload
• Excellent IT skills - proficient in both Windows and Mac operating systems (i.e. PowerPoint, Keynote, Excel, Word, Outlook)
• Strong interpersonal and communication skills both verbal and written, able to successfully interact with all parts of the business and stakeholders at all levels
• Excellent organisational, analytical and administrative skills, meticulous attention to detail
• Flexible in approach and able to amend hours as required to suit business needs
• Adept at general administrative tasks like budgeting, data entry, and word processing