UAS International Trip Support

Job Description for Senior System Administrator

Role Description

This is a full-time remote role for a Senior System Administrator. We are seeking a highly skilled and experienced Senior System Administrator to manage and ensure the efficient operation of our computer systems, networks, and data security systems. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a deep understanding of system administration and IT infrastructure management. This role demands expertise in delivering outstanding remote support to our diverse team across various time zones, including Dubai and the USA, by swiftly managing urgent issues and implementing solutions that uphold peak system performance and security.

Key Responsibilities:

• Provide technical guidance and support to users, addressing and resolving IT-related issues in a timely manner.
• Ensure system and data security is maintained at a high level, implementing protective measures against unauthorized access, modification, or destruction.
• Monitor system performance, troubleshoot issues, and ensure the long-term efficiency of IT services and systems.
• Collaborate with IT team members and other departments to identify needs, evaluate potential enhancements, and implement solutions that support business objectives.
• Oversee and manage the installation, maintenance, and support of the organization's IT infrastructure, including servers, networks, operating systems, and associated hardware and software.
• Develop and maintain disaster recovery plans to ensure data is securely backed up and can be quickly restored.
• Stay current with the latest technologies and trends in system administration and IT infrastructure management.

Qualifications:

• Educational Background: Bachelor’s degree in computer science, Information Technology, or a related field.
• Professional Experience: Minimum of 7 years of experience in system or network administration, with at least 5 years in a senior role, specifically managing a hybrid IT infrastructure.

Core Technical Expertise:

• Hybrid Environment Mastery: Experience managing both on-premise components (Windows Server, Active Directory, VMWare virtualization, Veeam Backup, Exchange Server 2019) and cloud-based resources in Microsoft Azure (Office 365, Azure file services, storage solutions, web-based application hosting).
• Networking: Configuration and management of LAN and WAN, firewall setup, DNS, DHCP, and network troubleshooting. Proficiency in network performance monitoring and optimization tools.
• User Support: Support for user-level systems such as Windows 11, Microsoft Outlook, and telephone systems.
• Security Expertise: Comprehensive security knowledge, risk management, data protection, security infrastructure management, access control, and incident response.

Additional Qualifications:

• Problem-solving and Communication Skills: Exceptional problem-solving capabilities for complex technical issues. Strong communication skills for explaining technical and security-related matters to non-technical team members.
• Certifications: Possession of relevant certifications is highly valued, reflecting expertise in key areas:

·       General IT and Windows Environments: CompTIA A+, Microsoft Certified: Windows Server.

·       Microsoft Azure Cloud: Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert.

·       Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+.

·       Security: CompTIA Security+, Certified Information Systems Security Professional (CISSP)

Work Hours & Set up

·       Night Shift : 7:30 PM – 4:30 AM (Only applicants who can commit to this schedule will be considered).

·        Work from Home Setup

REMOTE JOB

Senior Back-end Developer

You will be responsible for working closely with our engineers to ensure system consistency and improve user experience. Ultimately, you should be able to develop and maintain functional and stable web

applications to meet UAS technology requirements.

Responsibilities

• Develop, troubleshoot, and debug applications.

• Manage cutting-edge technologies to improve legacy applications.

• Collaborate with Front-end developers to integrate user-facing elements with server-side logic.

• Gather and address technical and design requirements.

• Provide training and support to internal teams.

• Build reusable code and libraries for future use.

• Liaise with developers, designers, and system administrators to identify new features.

• Follow emerging technologies.

• Teamwork skills with a problem-solving attitude

• Excellent analytical and time management skills

Requirements

• Have 5+ years solid expertise in building enterprise-level Node.js Applications with a strong

knowledge in the following related technologies & frameworks: Javascript, Typescript, Express.JS,

Nest.JS, Loopback, Sequelize, Socket.io.

• Write clean, testable, and reusable code using TDD, with hands-on experience working in both

Monolith and Microservices architecture.

• Experience working with Unit Testing frameworks: Mocka, Chai, Istanbul

• Solid expertise in database technologies and ORMs including Sequelize, MySQL, MongoDB, Redis

• Proficient understanding of code versioning tools, such as Git/GitFlow and SourceTree

• Experience setting up your own CI/CD pipelines

• Experience working with communication protocols like (Websockets, gRPC, XMPP)

• In-depth understanding of the entire web development process (design, development, and

deployment)

• Hands on experience with other programming languages like Java, Ruby, PHP and Python with

sufficient knowledge in using 3rd party packages/plugins

• Familiarity with front-end languages (e.g. HTML, JavaScript and CSS)

• Familiarity working with popular cloud providers like Azure, AWS

• BSc degree in Computer or in relevant field