Job Description:
As an Operations Manager at Workie, you will play a crucial role in overseeing the day-to-day operations of our spaces, ensuring a seamless and exceptional experience for our members and visitors. Your leadership, organizational skills, and problem-solving abilities will contribute to the efficient functioning of our spaces while aligning with Workie's vision of creating vibrant and productive environments. You will collaborate with cross-functional teams, manage operational processes, and lead a team of dedicated staff members. Your responsibilities will encompass a range of tasks related to operations management, including but not limited to:
Team Leadership:
Lead and manage a team of operations staff, including training, performance evaluations, and ongoing coaching.
Foster a culture of teamwork, accountability, and exceptional service.
Member Experience:
Ensure a high level of member satisfaction by maintaining a clean, organized, and welcoming environment.
Address member inquiries, concerns, and feedback promptly and professionally.
Space Management:
Oversee space utilization and allocations, ensuring efficient use of resources and optimal member experiences.
Collaborate with the design and facilities teams to address space-related needs.
Operational Processes:
Develop, implement, and streamline operational processes to enhance efficiency, productivity, and member experiences.
Ensure compliance with company policies and procedures.
Vendor and Supplier Coordination:
Manage relationships with vendors and suppliers to ensure timely delivery of services and materials.
Negotiate contracts and terms to optimize value and service quality.
Health and Safety Compliance:
Ensure all spaces are compliant with health, safety, and security regulations.
Implement and monitor emergency response protocols.
Financial Management:
Assist in budget planning and management of operational expenses.
Identify opportunities for cost savings and efficiencies.
Performance Metrics and Reporting:
Monitor operational performance metrics and provide regular reports to senior management.
Analyze the data to identify trends and areas for improvement.
Member Engagement Programs:
Collaborate with community teams to develop and execute member engagement programs, events, and initiatives.
Problem Solving:
Address operational challenges, member concerns, and facility issues proactively and effectively.
Implement solutions to minimize disruptions and ensure member satisfaction.
Qualifications and Requirements:
Bachelor's degree in Business Administration, Operations Management, or a related field
6–8 years of experience in operations management, facility management, or related roles
Strong leadership and team management skills.
Excellent communication, interpersonal, and conflict-resolution abilities.
Organizational skills with a focus on process improvement and efficiency.
Proficiency in Microsoft Office Suite and operational software
Detail-oriented and results-driven mindset.
Knowledge of health, safety, and security regulations.
Ability to multitask and prioritize in a dynamic environment.
Collaborative and adaptable approach to work.
Customer-centric attitude and commitment to delivering exceptional service.
Qualifications:
Bachelor's degree in Business Administration, Operations Management, or a related field. Master's degree is a plus.
Proven experience in operations management or a similar role, preferably in a related industry.
Strong leadership and team management skills.
Excellent problem-solving abilities and attention to detail.
Proficiency in data analysis and the use of relevant software and tools.
Effective communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Knowledge of industry-specific regulations and standards.
Similar jobs
Apply now for the role of a Project Manager at CodeBuddy that is opening doors for skilled, energetic project managers looking for challenging roles.
If you are passionate about technology, constantly seeking to learn and improve your skill set, you would fit here perfectly.
Technical Competency:
-Analysing business requirements, creating proposals, financial and resource planning & preparing project plan
-Identify project roadblocks, risks and mitigation plan
-Handling multiple projects end to end across multiple domains with cross functional teams (Engineering, Quality, Design etc)
-Interacting with customers on a regular basis across the development lifecycle
-Ensuring smooth delivery of projects and day to day project management activities.
-Participate in HOD calls to discuss the nature, urgency and root cause of the problems -and appropriately take decisions in collaboration with the HOD
-Should successfully manage the complete development life cycle using Software Best Practices, Analytical and communicate well to successfully deliver high-tech projects/products.
-Liaising with team members, HOD, and management to ensure projects are completed to standard.
-Excellent leadership skills. 1+ years of experience managing an engineering team of at least 5 engineers
-Keeping track of tasks, defects assigned to the team and delegating tasks and achieving daily, weekly, and monthly goals.
Interpersonal skills:
-Good communicator and able to present both Technical and non-Technical information.
-Very effective at disseminating information with a strong belief in transparency.
-Strong team player with capabilities working with globally distributed teams
-Problem solving capabilities with ability to identify root cause, patience and commitment to solve
-Ability to handle escalations and follow-up to resolve issues
-Excellent verbal and written communication, presentation and articulation skills
-Proven management skills with the ability to optimize team performance and development
-Strong interpersonal, negotiation and influencing skills
-Excellent attention to detail skills
What You Need To Apply:
-Self-motivated with the ability to work independently or jointly in a self-directed way.
-Demonstrated successful development of web or mobile-based applications
-Proven analytical and problem-solving capabilities
-Keen attention to detail
-Strong work ethic and desire to build industry-leading products
-Proactive instead of reactive
-Looking for ways to improve self and projects
If you have it all in you, we are happy to have you with us!
Perks:
-We at Codebuddy believe our team is our biggest strength and we believe in paying our team members fair remuneration because we respect everyone's effort. Also, you will have the chance to work with accomplished co-founders with strong business backgrounds and acumen along with a strong network.
-Review in every 9-12 months (Approx 10% to 30% hike based on performance)
-Opportunity to learn new technologies at the company's expense
-On-Time Salary
-Fair Pay Policy
-Easy Leave Structure
-Quarterly Performance Awards
-Festival Gifts
-Annual Picnic
-Monthly Dinner Parties
We will be even happier if you have:
-Ability to discover functional and non-functional requirements of an app, based on various levels of inputs from clients,
-Ability to transform customer ideas to business model and scope understandable by technical experts,
-Having excellent stakeholder management and client-facing skills.
Joining Codebuddy Means:
-Working in a comfortable and stimulating environment that boosts productivity,
-Being involved in challenging projects,
-Taking part and initiating knowledge-sharing initiatives,
-Working with clients from around the world,
-Having the opportunity to bounce your ideas off our experienced team,
-Enjoying flextime and flexplace: adjust your daily schedule to your individual needs!
-We decide together and value equality: there is no strong hierarchy in our teams, and every opinion is more than welcome,
-Processes based on Scrum and Agile methodologies,
-The constant development of your hard and soft skills
-Having a smooth start: your leader and a buddy will support you and mentor you.
What will happen next?
-Fill out the form
-Give us some time to review your application
-Meet us for an interview
-Complete a recruitment task to see how we work
Join our team!
- Preparing office driver's attendance & OT in Excel Sheet.
- Preparing MIS report for daily Shift schedule Drivers & Housekeeping staff.
- Coordinating, such as Event planning or client dinners.
- Mail checking, sending, and forwarding with correct information.
- Invoice checking for vendors reporting to the concerned person.
- Making calls and receiving further issues on the site.
- Drivers in and outgoing punching time, vehicle tools requirements purchasing
- Vehicle repairs maintenance tracking
- Handling stationery items for office usage,
- CC camera checking as per AMC.
- Generator power conditions checking and also as per AMC
- Landscaping like plants, trees, grass, indoor plants, and outdoor plants maintenance checking.
- Systems, UPS, related works checking
- Security manpower grooming, time shifts, replacements checking, and informing to concerned department.
- Central A/C checking as per AMC.
- Building rent records, diagrams, and AMC.
- Fair safety cylinders check as per filling date or replacement if outdated.
Our IT Project Managers are responsible for assisting various tasks throughout the project lifecycle. Being a central liaison between all project stakeholders consisting Executive Board, Developers, and QA, they makes sure that we do not miss any deliverables from the schedule.
Curious about your work?
- Processing new projects that come in from the client.
- Attending calls/meetings with the client’s teams as needed.
- Determining work flow, steps and timelines for all projects.
- Assisting in the creation of documentation and reports such as project overviews and communicating the same to various internal stakeholders.
- Maintains ongoing daily communication with other departments and resources regarding project status.
- Ensuring each project flows within the timeline, receives checks, and is completely ready for delivery on time.
- Providing timely updates to the client side
Who will you work with?
Everyone, in a way! At SimplePlan, ours is an intentionally flat setup — you will be working directly with team leads, execution heads as well as team members across the length and breadth of the agency.
Who are you?
We're looking for someone who is passionate about scaling teams and working with groups of people towards a common objective — someone who:
- has 0-1 year of experience in Website Projects
- has a tech bachelors' degree
- is proactive as we care deeply about what we do & when we see opportunities/problems, we act
- is good on getting on and doing things
- is clear, concise and precise with a lot of documentation
- has an ability to communicate effectively and professionally with clients
You'll fit right in if:
- you really care about nurturing a delightful team environment
- you possess excellent active listening, presentation and communication skills
- you enjoy solving problems
- you have an innate sense of ownership when it comes to work
- you enjoy discourse on people and operations management
- you enjoy close collaboration with cross-functional teams and individuals from different backgrounds
- you are good with people and to people - whether it’s your fellow team leads, or those who help run SimplePlan behind the scenes
You won't fit right in if:
- you default to waiting for instructions rather than figuring things out yourself
- you are disinterested in being on top of everything
- you would rather keep quiet than speak up in a meeting
Responsibilities:
-Manage and oversee the day-to-day operations of a WORKIE location or multiple locations.
- Ensure the smooth functioning of facilities, services, and amenities provided to members.
- Handle member inquiries and resolve operational issues promptly.
- Collaborate with the community team to create a positive and productive workspace environment.
- Oversee facility maintenance and coordinate with vendors.
- Assist in budget management and cost control.
- Implement operational policies and procedures.
- Maintain high levels of member satisfaction through exceptional service delivery.
- Support and contribute to community-building efforts within the WORKIE space.
● Operate as a key senior team member within the Engineering team driving execution strategies and implementation of product roadmap
● Lead one or more squads of engineers (front-end and back-end) - hiring, managing them as well as 1:1 coaching and mentoring them to advance in their careers
● Lead work in tandem with Product Squads (including PM, Designers, Analysts) and other internal stakeholders to strategize on and build world-class product/s
● Develop scope and objectives of projects and sprints based on technical feasibility, keeping relevant stakeholders in the loop, and ensuring engineering team delivers consistently on the same
● Ensure engineering bandwidth based on availability and allocation, and develop and maintain detailed project plan to track progress and set expectations with engineering squad/s
● Perform regular risk management to evaluate and minimize project risks
● Manage own time and bandwidth with being hands-on as required on a regular basis.
● Performing research and finding opportunities to utilize development best practices, forming guidelines to improve system productivity, and working on scaling and monitoring.
● Scale technology architecture and team to drive short and long term product growth
● Be a key engineering voice for Virtual Internships in the external world, showcasing the world-class capabilities of the engineering team through blog, posts, events and more
REQUIREMENTS
Must haves
● Overall 4 - 8 years of product engineering experience (ideally full stack)
● 1+ years of experience of managed engineering teams that have a strong record of developing and delivering world-class products
● Experience leading teams/working in an EPD/Squad structure working closely with PM, Designers, Analysts, Engineers and QA
● Deep technical skills and expertise but lean more on leadership skills to get the job done
● Past experience with MERN/MEAN Stack along with good exposure building scalable and distributed systems using microservices
● Good grasp and understanding of technical skills (at least a few):
Front-end - HTML, CSS, React.js, Webpack, Redux, Javascript, Enzyme
Back-end - Node.js, SQL, Redis, RestAPI
● Strong communication and inter-personal skills, especially to streamline flow of information between Engineering and other teams/departments, as well as strong conflict resolution skills
● Good at creative problem solving and critical thinking to resolve issues quickly for Engineers and other teams
Good to have
● Bachelor’s degree in computer science, information technology, or a similar field
● Previous experience on recruiting engineers and coaching/mentoring them
● Experience with high and low level software development concepts such as Scaling, OOP, Loadn Balancers, Storage, Application server protocols like HTTP, Websocket, etc.
● Experience working with complex data structures and data architecture
Bonus ‘to-haves’
● Experience with a (any) set of incredible product development and task management tools (such as ClickUp, JIRA, etc)
12+ years of management experience in software engineering.
5+ years of experience managing engineering teams
Strong experience in delivering user interfacing and business critical applications that are scaleable and highly available.
Solid Experience working with Java and related technologies
Experience working with Web and UI technologies (Javascript libraries like React) is a big plus
Experience with building and running microservices in a polyglot environment.
A strong understanding of database design, and experience with SQL databases and NoSQL databases like Mongo
Good knowledge of Cloud native and related technologies like Docker and Kubernetes
Experience with and a thorough understanding of event stream processing and search solutions (Kafka, Elastic etc)
Experience with designing and developing hybrid mobile react-native is desirable.
Experience working on projects using Agile methodologies like Scrum
Ability to design large-scale applications with excellent run-time characteristics such as low latency, fault- tolerance and availability
Ability to review designs and code, provide actionable feedback, and the detail orientation to follow-up on all technical topics
Ability to communicate with large cross-functional teams about various engineering topics such as system architecture, detailed design, APIs, project schedules etc.
Ability to make the right trade-off choices when dealing with functional complexity, conflicting priorities and
aggressive schedules
Desired skills & experience :
Bachelor's/ Master's Degree in Computer Science (or related field) or equivalent
Represent the team and remove hurdles to enable each team member to operate at the highest level of efficiency and productivity
Ability to hire, mentor and manage the performance of a large team.
Ability to communicate with senior executives and business stakeholders.
A learning attitude to continuously improve the self, team and the organization
Ability to work under pressure and manage difficult situations in a fast-paced work environment.
- Onboarding clients and ensure they understand how best to use the company platform.
- Understanding client hiring requirements and suggesting suitable candidates from the talent pool
- Sourcing candidates through a combination of channels such as company’s internal candidate database, headhunting, referrals, social media etc.
- Navigating the complete recruitment cycle for clients and maximizing hires.
- Managing the candidate status and communication in our applicant tracking system
- Developing sustainable relationships by being a main point of contact between key clients and internal teams
- Negotiating offers between candidates and clients to minimize dropouts
- Managing a team of Associate Account Managers to achieve team and company-wide targets
- Working with the Co-Founders directly to define an optimal hiring process for each client
What you need to have:
- Bachelor's degree in any field
- Great English communication both written and spoken
- Experience with various sourcing strategies like headhunting, job posts, social media, referrals etc
- Ability to pitch company to potential candidates in an engaging and persuasive manner
- The skill to shortlist candidates as per the desired requirements of the client
- Conscientious. Always on top of your pipeline without a need for reminders or follow-ups
- A desire to work in a rapidly scaling startup
Location: Bengaluru
CL7 budget 35-37Lacs
2007- 2010 pass out
Qualification:
Desired Skills and Qualifications:
• Chartered Accountant with 7 - 10 years of post-qualification experience in external or internal auditing, preferably in Big 4 or a global organization.
• Highly motivated and self-driven with limited guidance from the supervisor and provides appropriate direction to the Internal Audit staff.
• Experience in leveraging advanced data analytics in all phases of the audit lifecycle. • Excellent people management, mentoring, and project management skills.
• Strong working knowledge of financial, operational, compliance, and systems auditing techniques. • Strong verbal and written communication, report drafting, and presentation skills, and proficiency with the English language.
• Ability to think outside the box and challenge the status quo
• Must be able to work in a dynamic and fast-paced environment with flexibility to adjust to time zones.
• Additional relevant professional or technical certifications (CIA or CFE) is preferred.
• Readiness for domestic and international travel.
Job description:
Internal Audit Manager – Finance & Operations
The Internal Audit Department provides the Audit Committee of the Board of Directors with an independent and objective assessment of the reliability and integrity of financial and select operating information, the effectiveness and efficiency of Accenture plc and its consolidated subsidiaries’ (the “Company”) systems and internal controls, and compliance with the Company’s policies and procedures. Internal Audit also provides advisory services designed to add value and improve the Company’s operations through bringing a systematic and disciplined approach to evaluate and improve the effectiveness of risk management, controls, operations, and governance processes.
The Work:
• Participate in the creation and execution of the risk-based audit plan, reporting results to Accenture Leadership and the Audit Committee of the Board of Directors.
• Conduct a wide-ranging scope of audits with an emphasis on assessing emerging areas of risk including revenue recognition, contract accounting, compliance, fraud, operations and outsourcing.
• Responsible for end-to-end audit oversight including scoping, staffing, planning, fieldwork, workpaper documentation, leading audit meetings, reporting, and follow-ups; ensuring that methodologies governing internal audits are followed.
• Leverage the power of advanced data analytics and automation techniques to achieve comprehensive risk coverage and deliver high-quality audit results.
• Through advisory services, work with our business partners to help them proactively identify and manage risk in new technologies, new go-to-market offerings, and critical corporate initiatives.
• Shape the future of the Accenture Internal Audit through involvement in operational excellence and best practice initiatives.
• Ensure your technical skill set and business acumen stay current and relevant through participation in our robust training program.
• Through interaction with clients and team members, develop strong professional relationships that foster trust and collaboration and, as a leader, set a solid example for the staff.
• Keep abreast of company policies and procedures, current developments in accounting and auditing professions.
• Supervise and work with a multinational team and flexibility to work across time zones.
Role and Responsibilities
- Voice of the customer - Understanding the voice of the customer to ensure that the platform/platform capabilities are delivered according to the expectations.
- Customer Success - Work closely with the Customer Success Team to ensure that timely delivery and issue resolution for the customers.
- Internal Stakeholder Manager - Work with the Development, QA, and DevOps to define the delivery plan and allocate tasks.
- Delivery of Platform/Platform Capabilities - Tracking, monitoring, and evaluation of the end to end technical delivery.
- Internal and External Communication - On-time and crisp communication with internal and external stakeholders.
- Documentation - Management and maintenance of the required documentation for the technical delivery.
- Reporting - Creating and sharing important data-driven reports to internal and external stakeholders.
- Team Management - Manage a team of product and business analysts.
Skills & Experience
1. Bachelors or Master degree in computer science.
2. Prior experience as a programmer is a must.
3. 3+ experience as a Technical Project Manager is required.
4. End to end understanding of cloud-based platform delivery.
5. Good understanding of the LAMP/MEAN/MERN stack.
6. Strong experience with the Agile Delivery Model is a must.
7. Understanding of AWS/Azure/GCP will be preferred.
8. Exposure to various Project Management tools is a must.
9. Experience in the BFSI industry will be a plus but it is not mandatory.
10. Excellent written and verbal communication skills are a must.
Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change