Digital

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role - Operations Intern

Experience Level - 0 – 1 year

Location - Bangalore

Type - Internship (Full-time, In-office)

Job Summary:

We are looking for an energetic and proactive Operations Intern to join our team. This role is ideal for someone who is organized, detail-oriented, and eager to learn the ins and outs of business operations within a fast-paced communication company. You will work directly under the guidance of the team and collaborate across departments to keep things running smoothly.

Key Responsibilities –

1. Minutes of Meeting (MoM): Accurately document minutes during key meetings, ensure timely circulation, and track action points.
2. Follow-ups: Manage follow-ups with stakeholders across departments to ensure timely closure of tasks and deliverables.
3. Communication: Act as a bridge between teams, ensuring clear and consistent communication across departments.
4. Day-to-Day Operations: Support daily operational tasks such as tracking project timelines, updating reports, managing documentation, and internal process coordination along with the team.
5. Assisting The Team: Provide administrative and execution support to the team in task management, planning, and process improvement initiatives.
6. Cross-functional Coordination: Work closely with design, marketing, accounts, and HR teams to support internal workflows.
7. Task Tracking: Help maintain and update internal dashboards, trackers, and productivity sheets.

Skills & Requirements –

• Strong verbal and written communication skills
• Proficiency in MS Office / Google Workspace tools (Docs, Sheets, Slides)
• Good organizational and multitasking abilities
• Analytical mindset with attention to detail
• Ability to take ownership of tasks and work independently
• Eagerness to learn and grow within a creative and dynamic environment

If you're someone who thrives in an organized chaos, loves ticking off checklists, and can keep teams on track — this internship is your stage! Let’s talk and get you started on a journey with us.

• As Director of Product, you are at the helm of the Product function of the organization. Your position overlooks the entire product organization right from cultivating a high growth team, overseeing the day to day management of ongoing projects to strategizing with CTO/founders, and planning the execution of upcoming projects/initiatives. 
• You are responsible for recruiting and mentoring product teams, setting up proper team structures, and keeping everyone aligned with the Vision at all times. 
• You are also required to maintain and oversee the design and data functions within the product org and build scalable structures for efficient output.
• You're expected to be involved in decisions (with Founders/CTO) that are to be taken in driving New Product initiatives and plan their execution and keep the management updated on the progress.

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

POST - SENIOR DATA ENGINEER WITH AWS

Experience : 5 years

Must-have:

• Highly skilled in Python and PySpark

• Have expertise in writing Glue jobs ETL script, AWS

• Experience in working with Kafka

• Extensive SQL DB experience – Postgres

Good-to-have:

• Experience in working with data analytics and modelling

• Hands on Experience of PowerBI visualization tool

• Knowledge and hands-on on version control system - Git Common:

• Excellent communication and presentation skills (written and verbal) to all levels

of an organization

• Should be results oriented with ability to prioritize and drive multiple initiatives to

complete work you're doing on time

• Proven ability to influence a diverse geographically dispersed group of

individuals to facilitate, moderate, and influence productive design and implementation

discussions driving towards results

Shifts - Flexible ( might have to work as per US Shift timings for meetings ).

Employment Type - Any

About Telstra:

Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries. At Telstra, We've implemented an IT strategy that employs leading-edge software engineering practices to help deliver a superior customer experience with improved trust and speed of delivery, lower cost, and simplified architecture, systems and processes.

Your key responsibilities and major tasks include, but are not limited to

• As a backend Java developer, you will work within a specific problem space critical to Telstra’s current needs where you will design, develop, and deploy backend services with a focus on scalability, high availability, and low latency.
• Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements.
• Apply engineering best practices such as Agile, CI/CD, and DevOps as part of a high performing motivated team.
• Collaborate and grow in a dynamic and autonomous environment while working in small, agile, and cross functional teams
• Pivot to working on new features and developments, to providing production support in the production and pre-production environments assisted by all team members. This responsibility is equally shared by all members of the team.
  
  

We are looking for candidates with the following experience and skills:

Essential skills and Experience

• 3 years – 7 years year experience in this area
• Must have strong Java programming background (preferably Java 8+)​
• Preferred Frameworks – Spring Boot​
• Unit Testing, Integration testing and Automated testing. ​
• Experience with Continuous Integration/Deployment​
• Microservices development – HTTP, REST API​ design and implementation​
• Comfortable to operate in an agile, dynamic environment​.

• Lead a small group of highly talented engineers to build platform components to power various micro services.
• Responsible for end-to-end architecture of Platform. Leads High- & Low-level design of critical components.
• Mentor other Senior & Lead engineers
• Lead a small group of highly talented engineers to build platform components to power various micro services.
• Responsible for end-to-end architecture of Platform. Leads High- & Low-level design of critical components.
• Mentor other Senior & Lead engineers