Project Manager/ Team Lead

Job Overview

• •   Required experience from 8 years – 12 year in Devops/System Debug.
• •   Develop and maintain an automated infrastructure of continuous integration and deployment (CI/CD).
• •   Have experience of creating automated CI/CD pipeline by using tools like Gitlab.
• •   Demonstrated capability with CI/CD tools such as Jenkins, Git/Gerrit, JFrog(Artifactory, xRay, Pipelines).
• •   Strong development expertise in Python and Linux scripting languages.
• •   Have strong knowledge of UNIX, Linux.
• •   Knowledge on Android Build System (Android.mk , Android.bp, gradle)
• •   Unit testing/Integration testing and code-coverage tools.
• •   -Have knowledge of deploying containers by using containerization tools like docker.
• •   Excellent problem solving and debugging skills and can take ownership on the CI/CD configuration.
• •   Eliminate variation by working with global engineering teams to define and implement common processes and configuration that work for all projects.
• •   Maintain and update current scripts/tools to support an evolving software
• •   Good team player and should follow agile development methodologies and ASPICE practice as part of SW development lifecycle.
• •   Good understanding of Quality control and Test automation in Agile based Continuous Integration environment.

Job Title: SEO Analyst (Entry-Level)

Experience: 0 - 1 Years

Location: Bangalore (On-site)

Employment Type: Full-Time

About the Role:

We are looking for an enthusiastic and detail-oriented SEO Analyst (Entry-Level) to join our digital marketing team. This is an excellent opportunity for recent graduates or freshers with a foundational understanding of SEO to kickstart their careers in a professional and growth-oriented environment. You will be responsible for executing off-page strategies, supporting basic on-page optimization, and distributing content across various online platforms—all under expert guidance.

Key Responsibilities:

Off-Page SEO

• Identify relevant and high-authority websites for link-building based on domain metrics and niche relevance.
• Conduct outreach campaigns to webmasters, editors, and bloggers for backlink acquisition.
• Analyze backlink profiles and competitor link-building strategies using tools like Ahrefs, Moz, or SEMrush.

On-Page SEO (Basic)

• Support the optimization of key on-page elements such as meta titles, descriptions, headers, image alt tags, and internal links.
• Assist in technical SEO audits using tools like Google Search Console and Screaming Frog.
• Ensure correct implementation of canonical tags, structured URLs, and targeted keyword placements.

Content Distribution

• Distribute and repurpose existing content on third-party platforms like Medium, Quora, Reddit, and LinkedIn Articles to increase content visibility.
• Strategically insert contextual backlinks into distributed content to support SEO goals.
• Research and identify guest posting and community contribution opportunities.

Required Skills & Qualifications:

• Bachelor’s degree in any discipline.
• Foundational understanding of SEO principles (on-page, off-page, technical).
• Familiarity with tools like Google Search Console, Ahrefs, Moz, SEMrush, or Ubersuggest.
• Strong written communication skills and research capabilities for outreach and content placement.
• High attention to detail with good organizational and analytical skills.
• A proactive learner who is eager to keep up with the latest SEO trends and Google algorithm updates.

Why Join Us?

• Work closely with experienced SEO professionals.
• Gain hands-on experience with premium SEO tools and platforms.
• Be part of a collaborative and fast-paced marketing environment.
• Excellent opportunity for career growth and skill development.

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Our client is the industry-leading provider of AI Assisted Conversational messaging

solutions. They help Professionals and Institutes such as Doctor, Lawyers and Hospitals and

Education Institutes drive consumer experience over text messaging channels like SMS/

Whatsapp in their Enquiry management and Customer support processes. As a forward-

thinking global company, it continues to innovate and develop cutting-edge technologies like

Conversational AI, Chatbots, and Omnichannel solutions that redefine how businesses

digitally communicate with their customers. They integrate with Top CRMs like Salesforce,

Zoho, Hubspot among others to drive engagement in key moments, and have acquired 5000

customers across SMB’s and Mid-market (from small Professional Doctors and lawyers to

large global staffing companies and large insurance companies).

As the Director of Sales, you will play a pivotal role in driving business growth by engaging,

winning, and retaining customers for their messaging solutions. Their approach emphasizes

consultative selling, supported by cutting-edge sales tools across the entire funnel. Key

responsibilities include building and leading a sales team in India, achieving ambitious sales

targets, managing a pipeline of prospects, and forecasting performance with precision.

Key Responsibilities:

● Sales Team Leadership: Build and lead a high-performing sales team, ensuring the

achievement of a sales targets

● Pipeline Management: Develop and manage a robust pipeline of prospects to

consistently deliver positive results.

● Forecasting Accuracy: Provide accurate monthly and quarterly performance

forecasts, maintaining a 10-20% margin of error from actual bookings.

● Collaboration with Customer Success and Development Teams: Work closely

with customer success and development teams to meet customer requirements

effectively.

● Market Insights and Playbooks: Collaborate with the US-based VP Marketing to

identify market opportunities, work with large/medium customers and partners, and

create relevant sales playbooks and collaterals.

● Customer Engagement: Understand customer sales and marketing processes,

provide consultancy on best messaging programs, and evangelize company’s

solutions.

● Ensure the team is able to generate their own leads to meet assigned quotas.

What we need:

● Minimum 12+ years hands-on prior work experience with SaaS sales

● Prefer at least 6-8 years successfully running a sales organization (team)

● Willingness to work in US shift timing- 7pm- 4am IST.

● Love crushing goals and quotas

● Ability to live, eat and breathe data and insights. You should also be able to look at

Customer’s dashboard and make sense of what’s happening - which campaigns are

performing, who are their most responsive sales guys etc.

● Agile, Nimble, and energetic - These are the hallmarks of a magician. Nimble but

long-term planning, quick and agile execution which can be measured on a day-to-

day basis.

● Breathes Customers - Extremely customer centric and willingness to go that extra

mile to win a customer and more importantly woo them. This is their Core Value and

they want the DoS to exhibit it aplenty.

● Self-starter, motivated individual - who can work alone and create an impact

● Strong team player - Ability to work with cross geographical teams and in different

time zones.

Company Benefits:

● Attractive Salary: Enjoy a generous fixed compensation that recognizes your

expertise and leadership.

● Performance-based Incentives: Your contributions and achievements will be

rewarded through performance-based incentives, reflecting the value you bring to the

organization.

● Bonus Compensation: Standout performance may lead to additional bonuses

through the reward process, recognizing your exceptional contributions.

● Comprehensive Insurance Coverage: Group medical insurance for you, your

spouse, and two children, along with personal accidental insurance.

● Shift Allowance: Additional compensation is offered for specific shifts, ensuring that

you are fairly rewarded for your commitment and dedication.

● Employee Wellness: Well-being of employees is at the forefront. Work in an

environment that promotes a healthy work-life balance, allowing you to excel in both

your professional and personal life.

● Experience of a lifetime:

○ The freedom and flexibility to handle your role in a way that’s right for you

○ Gain exposure to a dynamic and growing global business environment

○ Exposure to innovative and cutting-edge technology and tools 

○ Scope to showcase one’s analytical capabilities and make high impact

contributions to Business teams

• Conduct user research, including user interviews, surveys, and usability testing, to understand user needs and behaviors.
• Analyze user data and feedback to identify pain points and opportunities for improvement.
• Create user personas, user flows, and journey maps to visualize the user experience.

Interaction Design (UX):

• Develop wireframes, prototypes, and interactive mockups to illustrate design concepts.
• Design intuitive and user-friendly navigation and information architecture.
• Ensure consistency and accessibility across all platforms and devices.
• Conduct usability testing and iterate on designs based on feedback.

Visual Design (UI):

• Create visually appealing and consistent user interfaces that align with brand guidelines.
• Design high-fidelity mockups and UI components.
• Develop and maintain design systems and style guides.
• Work closely with developers to ensure proper implementation of designs.

Work Location: Chennai

Work Experience: 5 to 8 Years

• Experience in working with Core Java (Ver 11), Spring, Spring Boot, Hibernate, JSF or Primefaces, SQL
• Familiarity with working with Jasper, Rest API is added plus

• Design, develop, implement, and maintain java application phases, code, and software
• Programming, testing, and debugging
• Competence and comfort using multiple frameworks
• Ability to gather accurate requirements and work closely with stakeholders
• Strong attention to detail with the ability to identify errors 

• Graduate in Computer Science / Computer Applications / Engineering / Information Technology

About Debox:

Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning and people-centred approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses and midsize corporates.

From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking.

Role: Client Servicing Specialist

Location: Thane (Mumbai)

Work Experience: 3-4 Years

Qualification: Masters or equivalent with a minimum of 3 years prior experience working in a Digital Media firm and having managed client communication.

Role Objective: The Client Servicing specialist will be the person responsible for driving the business objectives of the client to success through collaboration and coordination with the internal teams at Debox.

Job Description:

• Continuous benchmarking of clients competitors and industry practices
• Continuous benchmarking of media channels and keeping abreast with the latest updates, changes and modifications to various platforms that can be leveraged
• Research on industry trends, promotions, business cycles and retention rates
• Ideation for new promotions, content mix, communication channels to drive higher engagement and customer stickiness
• Monitor Google Analytics, Facebook Pixel and Sales data to derive actionable insights to course correct or drive business success
• Continuously monitor key business parameters and evaluate the success of marketing efforts, engagement rate, open rate and conversion
• Deep dive and evaluate the user flows and journeys (Google Analytics) and identify drop-off points and build strategy to improve conversions
• Collaborate with the Content and Design team to build an engaging monthly bank, campaigns and content to drive higher engagement and conversion driving monthly business targets
• Ensure timely planning and communication with clients to avoid last-minute requests or changes in the plan and campaigns
• Ensure internal checks, dummy testing and overall review is done before going live with all campaigns
• Ensure all campaign success parameters are tracked and are in line with expectations, immediately raise escalation in case of any deviation to plan vs actuals
• Create monthly reports and conduct monthly review meetings with clients to showcase key parameters and achievements for the month
• Create quarterly plans with the client and drive the finalized plans to success, create quarterly plan vs actuals reports and conduct client review meetings 

Required Skills:

• Excellent communication and presentation skills 
• Ability to manage various types of clients
• Good analytical skills and data orientation (should be good with excel and data analysis)
• Excellent in Time Management
• Ability to manage and get work done through the teams

We're seeking a full-time, in-house employee to write Search Engine Optimized Website Content and social media. The ideal candidate must be able to write according to the language of different industries our company handles. Knowledge of writing articles, blog posts, press releases, website content pertaining to digital media.