


About SpinLogics Software Solutions Pvt Ltd
About
SpinLogics is a Mobile first company with m-commerce as its major domain expertise . SpinLogics founded by IIIT-H alumni Sudeep Reddy has embarked to re define m-commerce business .We believe that by establishing a trusted resource for development that combines CTO level technical and product strategy with excellent execution we can help unlock a new wave of innovation in mobile commerce/ retail business . We assembled a incredible team of service and product focused tech talent with years of experience in mobile teach field , and we are relentless in our pursuit of excellent products , happy customers and a reputation as a trusted partner .
We have received accolades from our clients like Miss Deborah Vollmer a leading health and IT specialist with decades of experience in leading organisations like School of Public Health ,Texas A & M University apart from McKinsey & co , and Deloitte .Also we are exclusive vendors for Vapemenu located in Los Angles , USA . As well as we are preferred vendors for OBOPay a leading payment solution company located in USA and India .
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A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone.
Here's a more detailed breakdown of the responsibilities and skills involved:
Responsibilities:
- Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts.
- Sales Target Achievement: Meeting or exceeding individual and team sales quotas.
- Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business.
- Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries.
- Lead Generation: Identifying and qualifying potential leads for the sales team.
- Order Processing: Accurately processing customer orders and ensuring timely delivery.
- Customer Service: Addressing customer inquiries, resolving complaints, and providing support.
- Record Keeping: Maintaining accurate records of calls, sales, and customer information.
- Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies.
- Market Research: Staying informed about industry trends, competitors, and customer feedback.
Required Skills:
- Communication Skills: Excellent verbal communication, active listening, and persuasive skills.
- Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships.
- Sales Skills: Ability to identify customer needs, present solutions, and close sales.
- Negotiation Skills: Ability to handle objections and resolve customer issues.
- Time Management: Ability to manage a high volume of calls and prioritize tasks effectively.
- Resilience: Ability to handle rejection and maintain a positive attitude.
- Product Knowledge: Understanding of the products or services being offered.
- CRM Proficiency: Familiarity with customer relationship management (CRM) software.
- Technical Skills: Proficiency in using phone systems and other relevant
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers. We are a global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% of teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment. We are Series B funded by some top VCs and are on a 30% month-on-month growth curve. We have our footprint in India, the Middle East, North America, and Australia. Join a passionate team of over 500 young and energetic members and 400+ expert and handpicked teachers on this roller coaster ride to build the most loved brand for kids who will move the world! For more updates, please subscribe to our Instagram handle:
https://www.instagram.com/planetspark/
Roles and Responsibilities:
1. Conduct demo classes as per the PlanetSpark content and methodology
2. Ensure amazing demo experience for the child and parent
3. Conduct regular classes (post enrolment) using in-house curriculum
4. Ensure timely feedback to the child
5. Adhere to the schedule for the demo as well as regular classes
What are the behavioral attributes that we are looking for?
1. Excellent Teaching skills
2. Excellent attention to detail, strong communication skills both written and verbal
3. Ability to build strong relationships with the child/ learner and make the class fun-based learning.
4. Tech savvy
Eligibility Criteria:
1. Excellent Verbal and written communication
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3. Willing to invest 3-4 Teaching hours every day
4. At least 1 year of English Teaching experience (Freshers from BA English and MA English are eligible)
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Benefits:
1. Flexible working hours
2. Work from home
3. Exposure to teaching international students
Shifts you can opt for:
- 3pm to 10 pm IST (India kids)
-6pm to 11 pm IST (India kids)
-6pm to 11 pm IST(Europe/UAE kids)
-10 pm to 2 am IST(US/Canada Kids)
-4 am to 8 am IST(US/Canada Kids)


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- jQuery, JavaScript
Requirements:
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- Resolves bugs assigned, withing SLA time.
- Perform day to day activities of agile methodology
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- Takes responsility of CR developmet with all tasks included for it.
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In-Depth knowledge and experience with C#, .NET Core is must.
Experience in working with API Gateways, REST, OAuth, Rabbit MQ and Microsoft ecosystem technologies.
Experience with databases like Oracle, SQL lite, PostgreSQL etc.
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Experience and understanding of OOPS and SOLID design principles and various design and architectural patterns.
Experience in Test Driven Development and automated testing tools like NUnit and SonarQube.
Strong communication and collaboration skills to work effectively with cross-functional teams.
Hiring for BPO Industries:
Position - Customer Service
Experience - 0-2 years
Salary - 10000-15000 Rs per month.
Shift - Rotational
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Manage user accounts and troubleshoot tool, environment, and network support issues. |
Work contact the tool's manufacturer on support issues. Some after-hours and weekend support is necessary. |
Documentation - Tools, Environments, Installation, and Configuration in addition to supporting team operations. |
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Experience with the installation and configuration of the latest version of JIRA and Confluence |
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- Make changes in the existing code base of talent marketplace and implement new features.
- Collaborate with stakeholders that are involved in product design (marketing specialist and product manager).
- Report the progress to other stakeholders.
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- Experience in JavaScript development.
- Understanding in MEAN or MERN Stack.
- Experience in the use of project planning tools (JIRA, Version One, GitHub, etc.)
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- Understanding of various technologies including applications and databases.
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