Digital Marketing Specialist

About Position:

We are looking for multi-skilled candidates with excellent interpersonal skills for the position of Product Support Specialist. The candidate should be reliable, highly energetic, oversee a wide range of cross-functional teams, retail fulfillment teams, as well as third party logistics partners and vendors.

About EasyEcom:

EasyEcom is an industry-leading omnichannel inventory management and reconciliation solution for eCommerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 5000+ global clients, a handful of dedicated team members to 150+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles and responsibilities:

● Identifying clients requirements and helping them use specific features

● Respond to clients queries on time via chat, phone, or email and escalate, if needed

● Analyze and report any problems with the product functionalities.

● Guide clients through new features and functionalities

● Follow up with customers to ensure cent percent timely resolution for all the issues.

● Gather clients feedback and share it with the team.

● Update our internal databases with information about clients discussions and technical issues with the product.

● Recommend improvements and work around to make the product better

● Share feature requests with team members

Requirements:

● Excellent communication and negotiation skills

● 1-2 years of experience in Product Support

● Proficiency in English and Hindi

● Excellent knowledge of MS office

● Self-motivated with a result driven approach

● Critical thinker and problem solver

Perks of Joining EasyEcom

● Great Culture

● Product Training

● Recognition of Work

● Ownership & Leadership opportunities

● Internal Job posting

Job Overview:

We are looking for an experienced HR Recruiter to manage the entire hiring process, from sourcing and screening candidates to onboarding top talent. The ideal candidate will have strong communication skills, an in-depth understanding of recruitment strategies, and the ability to attract the best creative professionals for our team..

Key Responsibilities:

• Oversee the full recruitment cycle, from job posting to onboarding.
• Identify and engage top candidates through various sourcing methods.
• Conduct initial screenings and coordinate interviews with hiring managers.
• Maintain and update hiring platforms and job portals.
• Ensure a seamless and professional candidate experience.
• Manage recruitment records and generate reports.
• Assist in additional HR functions, including employee engagement and retention strategies.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience in talent acquisition, preferably within the creative or design industry.
• Strong interpersonal and communication skills.
• Proficiency in applicant tracking systems and recruitment tools.
• Ability to manage multiple hiring processes effectively.

What We Offer:

• Competitive salary with performance-based incentives.
• A collaborative and creative work environment.
• Opportunities for professional growth and career advancement.
• Comprehensive health and wellness benefits.

Why Join Us:

At All Time Design, we are committed to delivering top-quality design solutions that exceed client expectations. As a Recruiter your proficiency in recruitment strategies and candidate engagement will be instrumental in building a strong workforce and driving our organization's sustained success.

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift

Work Location: In person

What does the core role include?

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Designing stateless components in React Native
• Contributing in all phases of the development lifecycle
• Working with the developers to create and maintain a robust framework to support the apps
• Working with the developers to build the interface with a focus on usability features
• 
  

What else can you expect in the role?

• Prepare and produce releases of software components
• Optimizing performance for the apps
• Problem-solving skills, analytical mind, and positive attitude
• Ability to think from end users perspective and focused on improving the overall product experience.
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
• 
  

What can fetch you brownie points?

• Hands on experience with React Native is required
• Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
• Strong understanding of JavaScript ecosystem
• Hands on experience on Android in creating Hybrid / Native applications
• Demonstrable UI/UX experience on a large-scale app.
• Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
• Good knowledge of JS frameworks like ReactJS is a plus.

Desired Skills and Experience

Hybrid Apps,React Native, Native iOS and Android Architecture understanding

Envoy combines technology and global immigration services to offer the only immigration management platform that makes it seamless for companies to hire and manage an international workforce. We empower companies to acquire the best talent regardless of where they are in the world; helps mobilize employees around the world to take advantage of business opportunities; and enables the management of entire global workforces, providing a strategic, proactive view into workforce and financial forecasting and compliance. We are a fast-growing, award-winning technology company, a leader in our space, and are backed by some of the country’s leading venture capital and growth equity firms.

Our Engineering Team

We have a passionate product engineering team that works on complex technical challenges, employs creativity, and constantly learns a variety of frameworks, tools, and technologies. While we are dedicated to delivering excellent product, we also believe having fun along the way motivates us to pour our heart into what we do. Our team has mastered development and delivery process, allowing the team to focus on designing, architecting, and crafting masterpieces.

We are growing rapidly and expanding our team in India, join our product engineering team to be part of this exciting journey.

"Programming isn't about what you know; it's about what you can figure out.” - Chris Pine

Skills Required

• 8+ years of strong programming experience on .NET platform
• Expertise in C#, ASP.NET Web API / Typescript / Angular (or any front-end framework or passion to learn Angular)
• Hands on experience with SQL
• Azure experience is a plus but not a deal breaker
• Knowledge and experience with HTML, CSS, JavaScript (fundamental building blocks of web development)
• Experience designing high-level and low-level design of the system
• Experience with microservices architecture is a plus

Expectations

• Provide technical guidance to the team and take ownership of delivery
• Responsible to technically groom backlog items providing design, architecture, and implementation details
• Quality is the key driver to successful delivery, ensure highly testable and quality deliverables
• Leverage troubleshooting and analytical skills to analyze issues
• Experience with debugging, performance profiling and optimization

Envoy Global is an equal opportunity employer and will recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, gender identification, veteran status, pregnancy, or any other protected classification.

About Company

‘Good Good Piggy’ is an Ed-FinTech start-up that encourages the new generation to develop the life skill of managing the entire money management equation digitally because the future of money is digital. We recognize the importance of reinforcing good behavior, habits, and skills from a young age.

Job Description

We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients and he can understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups and prototypes. The successful candidate must have social/ digital media buying knowledge as well as strong analytic skills. He must be able to work collaboratively with both Creative Design and Tech Development departments to deliver continuously increasing results

• Total Experience: 3 to 9 Years
• Notice Period: 30-45 Days
• Preferred Location: Delhi NCR
• Role: UX Designer & SM Expert.
• Industry Type: Ed-FinTech
• Employment Type: Full Time, Permanent
• Role Category: Technology

• Lead creative sessions (coaching and guiding) to capture ideas and focus the team on converging toward testable solutions for one or more than one project
• Perform usability testing and identify friction points in user-journeys and provide resolution options through various design options
• Partner with cross-functional team of product managers, business users, and engineers to define and prioritize features supporting business priorities and outcomes
• Drive wireframing and prototyping to test interactions, designs, and user flows to continually improve the efficiency of the system
• Have a passion to measure important metrics in order to continually improve the user experience
• Be able to build and craft end to end design experiences from doing the high level UX research and discovery to high fidelity pixel flawless design mock-ups in Figma for a high-quality delivery
• Proficient with rapid prototyping and visualization tools such as Figma, Sketch, Invision, Adobe Creative Suite, and UX Pin
• Ability to Identify new components, patterns, and templates to be incorporated for improved user experience
• Review the designs, improving the work. Foster a team culture of diversity and transparent collaboration
• Experience in making high-level social media and Google ad campaigns.
• Experience in creating, publishing and managing social media content.

• 5+ Years of experience in end-to-end user experience/centric design
• Expert level UX Design Certification is a must
• An expert to demonstrate hands-on knowledge-creating a powerful UX in mobile apps (iOS and Android) and websites
• Expert level of understanding of conversions all the UX tools like Adobe XD, Figma & more

• Excellent command in Social Media channels such as FB, Twitter, Instagram (Reels), LinkedIn, YouTube, Moj, Josh. Social Media ad management. Only Candidates with Social Media Experience of min 2 yrs full time will be considered.

• Expert level in UX research skills - interviewing, observation, benchmarking, testing, surveys and understanding how to synthesize data to define actionable insights
• Work with cross-functional teams (Design, Content and Coding) to attain business goals
• Expert with project management and remote collaboration tools
• Expert in designing apps based on Material Design and iOS Human Interface Design Guidelines
• Exceptional listening, collaborative, and organizational skills
• Possess a strong sense of interaction and visual design principles

• Understanding how HTML/CSS works
• Exceptional Storytelling and presentation skills
• Service/product design experience
• Degree in human interaction, interaction design, visual design, or equivalent degrees

Mandate Skills:- Appium, Java

Responsibilities:

• Should have hands on experience Java have flexibility to learn new programming languages, tools & can build PoC around them
• Should have hands on experience on Functional Testing (UI, Mobile, API), Regression Testing, Testing Web Services/API (Postman/Swagger/YAML)
• Experience on load testing/performance testing is good to have
• Should have hands on experience with API testing tools like ReadyAPI, SOAPUI, JMeter, Blaze meter etc.
• Should have hands on knowledge in writing PL/SQL's to collect and verify test data and should have worked on relational databases.
• Must have knowledge on setting up test automation pipeline in CI/CD tools like Jenkins, Teamcity, and Azure DevOps etc.

Desired profile:

• Should have excellent communication skills and should be able to handle communications independently and confidently with business and development teams.
• Should have good documentation skills & experience in defining and publishing key quality metrics and governance around it.
• Experience with Test Management tools like Atlassian JIRA, TestRail will be a plus.
• Experience working in Agile software development

Key Skills

• Java, C#, JavaScript & have flexibility to learn new programming languages
• Designing Proof-of-Concepts (PoC) & Test automation architecture/framework
• Automation Testing (UI, Mobile, API, dB)
• PL/SQL , MS-SQL Server
• API testing tools like RestAssured, RestSharp, ReadyAPI, SOAPUI, JMeter, Blaze meter etc.
• CI/CD tools like Jenkins, Teamcity, and Azure DevOps etc.
• Open Source tools - Appium.

Exp : 3 to 10 Years

Required Skills:

• Hands-on experience in installing, configuring and upgrading AAEP, POM, Speech solutions for global customers.
• Knowledge on integration of AAEP, POM, Speech servers with other adjunct and UC solutions.
• Well versed with Linux commands.
• Knowledge in deploying VMWare/OVA would be added advantage.
• Knowledge on Avaya product like CM, SM, SMGR, WebLM, Call center routing etc. would be added advantage.
• Installation, upgrade and integration AAEP, POM, Speech servers for global customers especially in USA.
• Testing and troubleshooting as required.
• Good planning & analytical skills and ability to communicate effectively with global customers. Work under pressure and deliver on customer timelines.
• Implementation and testing will require to be done during customer approved maintenance windows in the respective countries or regions. Will require late night work during implementation & testing.

• Good written and verbal communication skills
• Must have experience working with global customer
• Self-starter and capable of working independently
• Quick learning ability to learn future skills as per business requirement
• Able to work in flexible hours (including late India night and early morning) to support global customers in North America region