Digital Marketing Specialist

About The Role

We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.

We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.

What Describes You Best

● Bachelor of Engineering (preferred IT - CE background)

● 0-2 Years of prior experience in Customer Support Service

Skills

● Good written and oral communication skills

● Excellent customer handling skills

● Experience with ticketing tools like Freshdesk,Zendesk

● Corporate emailing and documentationknowledge

● Knowledge of Excel, Word, and PowerPoint

● Experience in creating FAQs and building a knowledge base

What will you Own?

As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.

Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.

Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.

Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner networks.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

🚀 We’re Hiring: Sales Executive – Mud Pump Division! 🚀

Join Our Team at Pure Oxidane Technology Pvt. Ltd.

Are you a passionate and results-driven sales professional looking for an exciting opportunity in the mud pump industry? We are looking for a Sales Executive to expand our reach and drive sales for our high-performance mud pumps.

🔹 Role: Sales Executive – Mud Pump

📍 Location: Ahmedabad, Gujarat

📅 Job Type: Full-Time

🔹 Responsibilities:

✔ Identify and develop new business opportunities for mud pumps

✔ Build and maintain strong relationships with clients and industry professionals

✔ Conduct market research to understand customer needs and industry trends

✔ Achieve sales targets and contribute to business growth

✔ Provide technical insights and after-sales support to customers

🔹 Qualifications:

✅ Experience in industrial sales, preferably in pumps, heavy equipment, or related sectors

✅ Strong negotiation and communication skills

✅ Ability to generate leads and convert them into successful deals

✅ Knowledge of mud pumps and drilling equipment is a plus

✅ Bachelor's degree in Business, Sales, or a related field

🌟 Why Join Us?

🔹 Competitive Salary + Incentives

🔹 Career Growth Opportunities

🔹 Work with Industry Experts

If you're ready to take your sales career to the next level, we’d love to hear from you!

#Hiring #SalesExecutive #MudPump #JobOpportunity #AhmedabadJobs #SalesJobs #JoinOurTeam

• Working knowledge of setting up and running HD insight applications
• Hands on experience in Spark, Scala & Hive
• Hands on experience in ADF – Azure Data Factory
• Hands on experience in Big Data & Hadoop ECO Systems
•  Exposure to Azure Service categories like PaaS components and IaaS subscriptions
• Ability to Design, Develop ingestion & processing frame work for ETL applications
• Hands on experience in powershell scripting, deployment on Azure
• Experience in performance tuning and memory configuration
• Should be adaptable to learn & work on new technologies
• Should have Communication Good written and spoken

About Elucidata

Headquartered in San Fransisco, USA, Elucidata is a leading deep-tech Company dedicated to accelerating Life Sciences R&D. Our mission is to power data-centric biological discovery through 3 key aspects of our technology.Data Harmonization, Data & AI Cloud, & AI Insights. Recognized as the Most Innovative Biotech Company 2024 , by Fast Company. Elucidata is Series A funded and expanding its marketing team in India. We are 150+ strong , multi- disciplinary team of experts based across the US & India.

About the role

Elucidata is seeking a seasoned B2B Demand Gen Specialist in India to drive the conceptualization and planning of our demand generation pipleline. This role is the center of a cross-functional stakeholder group across sales, inside sales, product marketing and brand marketing and will be developing solid working relationships across key stakeholders. She will be responsible for strategizing, developing, managing, tracking and optimizing marketing initiatives across all digital channels for Mid-market and large enterprises to generate demand for its Solutions. The ideal candidate is a proven orchestrator who will meet pipeline targets with targeted, persona-focused campaigns that deliver the right message to the right buyer at the right time and on the right channel.

Key Responsibilities

-Strategize, develop, manage, track and optimize multi-channel marketing campaigns for mid- market and large enterprises

-Own 20% of the company’s pipeline targets through Inbound & Outbound efforts.

-Build and execute strategies to drive intent and nurture form fills down the funnel.

-Work with SEO Experts, Product Marketing Manager, and Content Writers to design campaigns to create awareness and interest among our ideal customers through top of the funnel tactics.

-Manage and nurture a team of digital marketing/CRM specialists and SDR’s

-Run paid campaigns, hire and onboard vendors to scale up Elucidata’s marketing efforts

-Establish a structured feedback loop with sales and inside sales to ensure campaigns land successfully both internally and externally.

-Measure and report performance of all digital marketing campaigns via CRM (Pardot), and assess against goals (ROI and KPIs) and make data-driven decisions to build a cranking lead generation machinery for enterprise sales.

Requirements

-3-7+ years of marketing experience within B2B SaaS in a dynamic environment.

-Academic background in engineering, science, technology or a related field

-Experience of having sold/marketed a product in the North American market is a must.

-Highly motivated, dynamic and detail-oriented person with strong analytical skills. If you’re hungry and willing to take on more, this role is for you!

-Working knowledge of automation tools, email marketing, SEO, marketing database, webflow, CRM and paid channels (LinkedIn, PPC, Google AdWords etc), website fundamentals.

-Proven people manager and strong team player with the ability to coach, inspire and manage a team of marketing professionals to drive success against demand and lead generation KPIs.

-Strong business acumen and an ability to connect business objectives to marketing strategies and execution plans with clearly defined metrics and KPIs.

-Ability to work cross-functionally and build solid working relationships with adjacent commercial teams.

-Results & data driven mindset with strong presentation, problem-solving, and budget management skills

-Prior B2B SaaS selling experience in the North American market is a plus

Perks of working with us

✓ Hybrid working policy. Only one rule - get things done!

✓ Opportunity to work on creating India’s first life-sciences tech unicorn

We are proud to be an equal opportunity workplace and are an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability,

gender identity or Veteran status.

We are looking out for a Flutter Developer who will be running and designing product application features across various cross-platform devices. Someone who is passionate about code writing, solving technical errors, and taking up full ownership of app development. Role & Responsibilities

● An in-depth understanding of front-end languages like Flutter is a must, HTML, CSS3, JavaScript, and NodeJS.

● Experience in the development of Web App and code should be compatible with Android/iOS applications and have deployed them on Google Play/App Store.

● In-depth understanding of databases like PostgreSQL

● You will be writing readable and clear code using Dart that will be extensively documented for future use and upgrades.

● Familiarity using version control tools like Git, Subversion, etc., and IDEs like Android Studio, VS Code, etc.

● Knowledge of Dart programming language, Rest APIs, and integration of various APIs from third parties.

● Understand basic concepts of design for developing user-friendly applications.

Work Experience:

Experience of 2-3 years on Flutter technology is a must.

Location:

Thane, Mumbai (For candidates from outside Mumbai, the company will provide shared accommodation) Joining: 0-1 month

Remuneration:

Attractive salary + ESOPs

What you need to have:

• Manage incoming & outbound calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Proven customer support experience or experience as a client service representative
• Ability to multi-task, prioritize, and manage time effectively
• Strong phone contact handling skills and active listening

 Skills:-

• Should have Good Communication skill.
• Should have good knowledge of Excel.
• Should have good writing skills.