Lead Generation

An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.

Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.

Key Responsibilities

• Advanced Troubleshooting & Incident Management:
• Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
• Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
• Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
• Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
• Python-Specific Tasks:
• Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
• Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
• Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
• Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
• Collaboration and Escalation:
• Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
• Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
• Documentation and Process Improvement:
• Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
• Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
• Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
• Customer Communication:
• Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.
• 
  

Required Technical Skills

• Programming/Scripting:
• Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
• Experience with other scripting languages like Bash or Shell
• Databases:
• Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
• Application/Web Technologies:
• Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
• Knowledge of application architectures (e.g., microservices, SOA) is a plus.
• Monitoring & Tools:
• Experience with support ticketing systems (e.g., JIRA, ServiceNow).
• Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)

Dear Candidate

Candidate must have:

• Minimum 3-5 years of experience working as a NOC Engineer / Senior NOC Engineer in the telecom/Product (preferably telecom monitoring) industry.
• BE in CS, EE, or Telecommunications from a recognized university.
• Knowledge of NOC Process
• Technology exposure towards Telecom – 5G,4G,IMS with a solid understanding of Telecom Performance KPI’s, and/or Radio Access Network. Knowledge of call flows will be advantage
• Experience with Linux OS and SQL – mandatory.
• Residence in Delhi – mandatory.
• Ready to work in a 24×7 environment.
• Ability to monitor alarms based on our environment.
• Capability to identify and resolve issues occurring in the RADCOM environment.
• Any relevant technical certification will be an added advantage.

Responsibilities:

• Based in RADCOM India offices, Delhi.
• Responsible for all NOC Monitoring and technical support -T1/T2 aspects required by the process for RADCOM’s solutions.
• Ready to participate under Customer Planned activities / execution and monitoring.

 Digital Marketing Internship

• Must have good insight into tools like Google Analytics, SEO tools, social media management platforms, and more.
• Design posters and creatives for Instagram, websites, and other platforms
• Assist in creating and executing digital marketing campaigns
• Enthusiasm for digital marketing and a willingness to learn.
• Strong written and verbal communication skills.
• Basic understanding of social media platforms and trends.
• Familiarity with tools like Canva, Google Docs, or any analytics tool.
• Work on content creation, SEO, and social media strategies
• Knowledge of social media trends and strategies
• Self-motivated, creative, and eager to learn

Mode - Remote

Job Overview:

We are seeking a highly skilled and experienced .NET Technical Lead to oversee the design, development, and deployment of complex web applications. The ideal candidate will have strong expertise in C#, ASP.NET, .NET Core, and SQL Server, along with the ability to lead a team of developers. Experience with frontend technologies such as Angular or React is a plus.

Key Responsibilities:

• Lead and manage a team of developers to deliver high-quality software solutions.
• Architect, design, and implement scalable, secure, and high-performance applications using .NET Core, ASP.NET, MVC, and Web API.
• Collaborate with stakeholders to gather and define technical requirements.
• Oversee code reviews, ensure adherence to best practices, and mentor junior team members.
• Design and manage SQL Server databases, including schema creation, query optimization, and stored procedures.
• Ensure the integration of frontend frameworks like Angular or React with backend APIs when applicable.
• Develop and maintain technical documentation.
• Troubleshoot and resolve technical issues across the application stack.
• Monitor project progress, timelines, and deliverables while ensuring high-quality output.
• Stay updated with emerging technologies to enhance the team’s skill set and product quality.

Required Skills and Qualifications:

• Proficiency in C#, ASP.NET, .NET Core, MVC, and Web API development.
• Strong knowledge of SQL Server, including database design and query optimization.
• Proven experience in leading technical teams and delivering successful projects.
• Hands-on experience with cloud technologies (e.g., Azure, AWS) is an advantage.
• Familiarity with frontend frameworks like Angular or React is a plus.
• Strong understanding of design principles, patterns, and best practices.
• Proficiency in version control systems such as Git.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with attention to detail.
• Ability to work in an Agile/Scrum environment.
• Experience with CI/CD pipelines for seamless deployment.
• Knowledge of DevOps practices.
• Exposure to microservices architecture.

PREFERRED QUALIFICATION AND SKILLS:

• In depth knowledge of HTML5 • In depth knowledge of CSS3 (Less, Sass, Stylus is a plus), knowledge of BEM methodology is preferred

• Detailed knowledge of JavaScript (ES2015 is a plus) is a must

• Good knowledge of Node.js & npm

• Gulp or Grunt experience is a plus • Experience with Atomic design paradigm is a plus

• Experience in any JS framework(Angular, React + Redux, Vue, etc.,) is must

• Understanding of Web Accessibility WCAG guidelines.

• Must be able to mentor and guide junior technical resources.

• One who is proactive and come forward with technology related initiatives. Motivated selfstarter.

 • Good Communication skills. English - Oral and Written.

We are hiring Full Stack Developer - at W2S Solutions - 3 to 6 years of experience.

Industry: IT-Software / Software Services

Role: Software Developer

Location: Chennai/Coimbatore

Salary: Best in the Industry

Job Description:

• Lead a team of Full Stack Developers in building Cloud Products/Solutions Participate in R&D activities led by architects
• Frond end: React JS, AngularJS, Angular 4 and above with deep knowledge of PureJS and DOM.
• Hands on experience in Node JS, MongoDB, Express JS.
• Should have good experience in Python, MySQL, Postgresql and Django.
• Must capable to handle projects alone.
• API development with REST knowledge is must.
• Cross platform mobile app development is nice to have.
• Should have handled projects in Agile methodology
• Strong knowledge of software implementation best practices
• Strong experience in designing and working with MVC and 3 tier architecture and Single Threaded Event Loop Model.

Desired Candidate Profile:

• Ability to quickly learn new concepts and software is necessary
• Candidate should be a self-motivated, independent, detail oriented, responsible team player and exhibit exceptional relationship management skills
• Strong organizational and project management skills.

Note: Looking for Immediate Joiners

Job description

The .NET Lead/Arch position will be responsible for architecture, development, maintenance, and support of all development applications regardless of size. This individual must maintain effective customer relationships; as well as effective communication and coordination with various other technology groups. The Senior Architect is expected to be able to architect, analyze, design, code, test, and implement large projects and troubleshoot any Enterprise Development production system. This position is also expected to have the ability to do cross-discipline work with networks, servers, and infrastructure and be able to understand how they affect development projects.

Key Responsibilities and Duties:·

Analyze new requirements and provide impact analysis addressing technical design and identifying individual tasks
· Architect, design and implement solutions for requirements.
· Setting up CI/CD pipelines and Continuous integration & delivery of the application to Dev/Test/PROD environments.
· Design and coding of new facilities.
· Communication of technical details that impact the fulfillment of requirements.
· Iterative development of software with responsiveness to constructive feedback.
· Provide application support against agreed service levels including the implementation of bug fixes
· Develop and maintain code to a high standard within IT development and maintenance projects.
· Troubleshoot and problem-solve support issues as they arise and as directed by the project manager and technical architect.
· Code reviews of the work of peers in the group.
· Perform unit testing of work.
· Write documentation and comment code as required.
· Ensure code is properly version-controlled.
· Supervise and mentor junior staff

Mandatory Skills:

10+ years complete SDLC experience.
C#.Net MVC/ Core.
Web Services / WCF Service /WebAPI
SQL (MSSQL)
Version Control
JavaScript, JQuery, AJAX, HTML, CSS, XML, XSLT, JSON

Preferred Skills:

Atlassian Suite (Jira)
CI/CD
Docker

Optional Skills:

HTML/CSS/JavaScript
Angular

KINDLY REVERT WITH YOUR UPDATED RESUME

THANK YOU

•Ensures that products conform to business requirements/company policies, software quality standards, and established procedures

•Confirms that testable systems are specified, designed and implemented

•Designs, documents and implements procedures and techniques that are consistent with departmental SQA Methodology for analyzing, testing, and evaluating the risk (software & business), accuracy, completeness, internal integrity/consistency, testability and overall quality of business systems and SDLC processes

•Creates and maintains SQA deliverables including test plans, test cases, test data, project test progress and release reports, application turnover documents and test schedules

•Recommends and assists in corrective actions taken at all stages of product life

•Submits and tracks production (maintenance) and release issues in their respective systems

Title: Associate Consultant – Recruitment and co-ordinations

Reporting to: Head of Business

Location: Bangalore

About Us

Think Taank Consultants a franchisee unit of Antal International Networks is a recruitment firm with focus in Mid, Senior and Leadership level hiring based in Bangalore,

Support by Antal:

We are supported by our brand “Antal”, Antal trains us in handling all the nuances in recruitment.

Log into: http://www.antal.com">www.antal.com for more details.

Our strength – Networking

We are a large network of 30plus offices PAN India with over 200+ consultants working on both IT and Non-IT roles

Job Description

Broadly there are 2 major activities:

Recruitment and co-ordinations

Office Administration

Recruitment and co-ordinations

Managing Freelance Consultants / Network partners on end-to-end recruitment activities.

Client co-ordinations – Recruitments and strengthening business relations.

Manage the entire recruitment activity:

Once you have a JD, evaluate / qualify every requirement, understand the client’s expectations completely.

Distribute the requirements to relevant consultants and partners.

Receive the profiles from consultants, evaluate and share it to clients.

Handle end to end recruitment co-ordinations between clients and consultants.

Take control of all prospective candidates during the 2^nd and final stage Interviews and understand their keenness and have backup plans accordingly.

Stay in touch with offered candidates till such time they Join.

Evaluate the running mandates and take appropriate decisions – STOP / HOLD / CONTINUE

Ensure you and your team spends time on productive mandates – TIME / VALUE / MONEY

Manage / Motivate / Assist consultants:

You should manage, guide, and assist consultants for functionally smoothly.

Motive the consultants to earn attractive Incentives.

Evaluate the consultant’s basis their performance, commitments, quality of work, etc.,

Coordinate with BD team:

You will coordinate with BD team / Account head in case of any help to address any client related issues, work jointly as a team and resolve.

Admin. / Backend work:

Maintain all reports and data on all recruitment related activities of the office.

*Daily / weekly / monthly reports of all consultants

*Performance reports of all consultants

*Data base of all roles worked (Resumes and excel sheets)

*Data base of clients

*Maintain and Manage all Job portals.

Other activities:

*Sourcing candidates for our office                                                                               

*Manage and Maintain all Job portals.

*Job posting activities across various portals.

*Preparing formats / templates / presentations.

Measurable Objectives: Your performance will be measured basis on how you plan, guide, manage, maintain data, reports, analysis, etc., - Translate to measurable performance.

Work timing: 9.00am to 6.00pm (Monday to Friday)

Work from home: Considering the current pandemic the work will be from home, in the situation improves, we will have to meet in person once in a week for review meetings.

Work from office: We will evaluate the situations with respect to COVID, have all protocol measures keeping employee safety is key and take a decision, our next evaluation on this would be during the month of October 2021.

Ideal candidate: This role would suit someone who has the following qualities:

1. Great Passion to learn
2. Excellent communication skills – English vernacular
3. Excellent in written communications
4. Excellent computer skills – Excel and word
5. Basic knowledge on IT skills – Java, Phyton, etc.,

Note: All other necessary trainings will be provided by us.

Learnings - What will you learn?

Industry Knowledge (Across sectors we work)

Hierarchies in the organization & how does an organization function.

Client expectations

Candidate sourcing & Candidate assessments,

Entire Recruitment cycle, challenges in hiring good talent, etc.

Solutions to candidate and client related challenges.