Tele sales executive

Job Title: Cloud Development & Linux Debugging Engineer

Experience: 5–10 Years

Location: Bangalore / Chennai

Job Summary

We are looking for an experienced Cloud Development & Linux Debugging Engineer with strong expertise in Linux internals, system-level programming, and cloud technologies. The ideal candidate will have hands-on experience in developing, debugging, and optimizing Linux-based systems along with exposure to DevOps tools and containerized environments.

Key Responsibilities

• Develop and debug software at the Linux system level (kernel/user space).
• Work on Linux internals, low-level system components, and performance optimization.
• Design, develop, and maintain applications using Python and C/C++.
• Troubleshoot complex issues in Linux and cloud-based environments.
• Collaborate with cross-functional teams in an Agile/Scrum environment.
• Contribute to automation and infrastructure using DevOps tools.
• Work with containerized and cloud platforms such as Kubernetes and OpenStack.

Required Skills

• Strong experience in Linux software development (Linux internals, system-level programming).
• Proficiency in Python and C/C++.
• Solid debugging and analytical skills.
• Hands-on experience with Ansible, Puppet, and DevOps practices.
• Experience working with OpenStack and Kubernetes.
• Good understanding of Agile/Scrum methodologies.
• Excellent communication and teamwork skills.

Preferred Skills (Good to Have)

• Experience with Go / Golang and Go templating.
• Knowledge of Kubernetes Operators and Helm.
• Exposure to containerization technologies (Docker, Kubernetes).
• Contributions to open-source projects.
• Experience with cloud-native architectures.

Qualifications

• Bachelor’s/Master’s degree in Computer Science, Engineering, or related field.
• Self-driven individual with a strong learning mindset.
• Ability to work independently and in collaborative team environments.

Responsibilities

• Initiate outbound calls to potential clients to promote properties and generate leads.
• Respond to inbound calls and answer queries related to various real estate projects.
• Schedule and coordinate site visits with potential buyers.
• Maintain and update customer records in the CRM system.
• Follow up with clients to provide additional information and gather feedback.
• Collaborate with the sales team to achieve sales targets and objectives.
• Stay updated on real estate market trends and project details.

Qualifications

• High school diploma or equivalent; a bachelor's degree in any field is preferred.
• Proven experience in telecalling or telemarketing, preferably in the real estate sector.

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Technical Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies.

The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

Please note that the night shift will be scheduled between 6 pm and 3 am.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, following up with them, and helping in onboarding.
• Record Cancellation Reasons for Customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS.

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a night shift customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

Job Summary:

We are seeking a highly motivated and experienced Business Development Executive to join our team. The successful candidate will be responsible for identifying new business opportunities and developing proposals in response to RFPs, RFQs, and other bid requests. The Business Development Executive will work collaboratively with cross-functional teams to develop and execute sales and marketing strategies that align with our business goals and values.

Responsibilities:

●      Identify and pursue new business opportunities through market research, prospecting, and lead generation

●      Develop and submit high-quality proposals in response to RFPs, RFQs, and other bid requests

●      Collaborate with cross-functional teams to develop and execute sales and marketing strategies

●      Conduct market research and competitive analysis to identify market trends and opportunities

●      Monitor sales performance and adjust strategies as needed to meet revenue targets

Qualifications:

●      Bachelor's degree in a related field

●      1+ year of experience in business development, sales, or bid management

●      Proven track record of developing and submitting successful proposals in response to RFPs, RFQs, and other bid requests

●      Strong understanding of the sales process and experience with Upwork

●      Excellent communication and interpersonal skills

●      Strong analytical and problem-solving skills

●      Ability to work collaboratively in a cross-functional team environment

• Partners with business stakeholders to translate business objectives into clearly defined analytical projects.
• Identify opportunities for text analytics and NLP to enhance the core product platform, select the best machine learning techniques for the specific business problem and then build the models that solve the problem.
• Own the end-end process, from recognizing the problem to implementing the solution.
• Define the variables and their inter-relationships and extract the data from our data repositories, leveraging infrastructure including Cloud computing solutions and relational database environments.
• Build predictive models that are accurate and robust and that help our customers to utilize the core platform to the maximum extent.

• 12 to 15 yrs of experience.
• An advanced degree in predictive analytics, machine learning, artificial intelligence; or a degree in programming and significant experience with text analytics/NLP. He shall have a strong background in machine learning (unsupervised and supervised techniques). In particular, excellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, logistic regression, MLPs, RNNs, etc.
• Experience with text mining, parsing, and classification using state-of-the-art techniques.
• Experience with information retrieval, Natural Language Processing, Natural Language
• Understanding and Neural Language Modeling.
• Ability to evaluate the quality of ML models and to define the right performance metrics for models in accordance with the requirements of the core platform.
• Experience in the Python data science ecosystem: Pandas, NumPy, SciPy, sci-kit-learn, NLTK, Gensim, etc.
• Excellent verbal and written communication skills, particularly possessing the ability to share technical results and recommendations to both technical and non-technical audiences.
• Ability to perform high-level work both independently and collaboratively as a project member or leader on multiple projects.

We are looking for a skilled React Native Developer to join our team and help us build amazing mobile applications. The ideal candidate will have experience developing high-performance, user-friendly mobile applications using React Native and have a solid understanding of JavaScript and related technologies.

•        Develop and maintain cross-platform mobile applications using React Native.

•        Collaborate with cross-functional teams to design, develop, and implement new features.

•        Troubleshoot and debug issues in applications.

•        Optimise applications for maximum speed and scalability.

•        Stay up-to-date with emerging trends and technologies in mobile development.

•        4+ years of experience in React Native development.

•        Strong proficiency in JavaScript, HTML5, and CSS3.

•        Familiarity with RESTful APIs and asynchronous programming.

•        Knowledge of Redux or other state management tools.

•        Experience with version control systems (Git, SVN, etc.).

•        Strong debugging and problem-solving skills.

•        Excellent communication and collaboration skills.

•        Bachelor's or Master's degree in Computer Science, Engineering or a related field.

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Bachelor’s degree in computer science, information technology, or a similar field.
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

 Review all job requirements and specifications required for deploying the solution into the production environment. 

 Perform various unit/tests as per the checklist on deployment steps with help of test cases and maintain documents for the same. 

 Work with Lead to resolve all issues within the required timeframe and inform for any delays. 

 Collaborate with the development team to review new programs for implementation activities and manage communication (if required) with different functions to resolve issues and assist implementation leads to manage production deployments. 

 Document all issues during the deployment phase and document all findings from logs/during actual deployment and share the analysis. 

 Review and maintain all technical and business documents.  Conduct and monitor software implementation lifecycle and assist/make appropriate customization to all software for clients as per the deployment/implementation guide 

 Train new members on product deployment, issues and identify all issues in processes and provide solutions for the same. 

 Ensure project tasks as appropriately updated in JIRA / ticket tool for in-progress/done and raise the issues. 

 Should take self-initiative to learn/understand the technologies i.e. Vertica SQL, Internal Data integration tool (Athena), Pulse Framework, Tableau. 

 Flexible to work during non-business hours in some exceptional cases (for a few days) required to meet the client time zones. 

Experience on Tools and Technologies preferred: 

ETL Tools: Talend or Informatica ,Abinitio,Datastage 

BI Tools: Tableau or Jaspersoft or Pentaho or Qlikview experience 

Database: Experience in Oracle or SS 

Methodology: Experience in SDLC and/or Agile Methodology