Tele sales executive

JOB TITLE/HEADLINE: Fintech Product Manager

EMPLOYMENT TYPE: Full time, permanent.

REPORTING TO: CBO

LOCATION: Mumbai

ABOUT THE ROLE:

• We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
• Who has hands-on experience in developing & managing Credit Card product
• Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
• Design, develop and launch a new product in the market.
• Will manage end to end customer journeys, processes and customer experience.
• Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.

WHAT WE EXPECT FROM YOU:

• Manage product segment, drive and track customer value proposition.
• Product Pricing and usage analytics
• Product features, offering, cross-selling, up-selling strategies
• Understanding and bundling 3rd party products and services
• Referral programs, customer engagement and retention
• Product Management, product roll-out and coordination
• Manage all product collaterals & customer engaging properties such as customer statements etc.
• Manage all the processes related to value prop delivery and fulfilment
• Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
• Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
• Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
• Engage with a partner to identify opportunities to introduce new features through competition benchmarking
• Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
• Drive internal governance processes for launching any product, method etc.

OUR IDEAL CANDIDATE:

• BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
• Excellent academic background and records
• Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
• Master of multiple tasking. Takes on initiatives and challenges
• In short, we are looking for superstars to join a superstar team!

YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:

• We value balance. We are committed to providing an environment where you can balance great work with a great life.
• We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• Multicultural workplace. A multicultural and diverse team of colleagues from different states.
• An opportunity to wear many hats
• An entrepreneurial crew that supports risk, intuition, and frequent experimentation
• The opportunity to make an impact in a transformative industry
• A chance to build and lead a highly talented and driven team

OTHER PERKS & BENEFITS:

• Progressive and flexible work hours that match your personality and lifestyle.
• Compensation could include stock options for significant upside.
• Health benefits
• Cool gadgets and swags
• Attractive wellness programs
• Competitive performance bonus
• Paid sick leave
• Paid maternity and paternity leave
• Career development training.

ABOUT THE COMPANY:

Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.

The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

5+ years of experience designing, developing, validating, and automating ETL processes 3+ years of experience traditional ETL tools such as Visual Studio, SQL Server Management Studio, SSIS, SSAS and SSRS 2+ years of experience with cloud technologies and platforms, such as: Kubernetes, Spark, Kafka, Azure Data Factory, Snowflake, ML Flow, Databricks, Airflow or similar Must have experience with designing and implementing data access layers Must be an expert with SQL/T-SQL and Python Must have experience in Kafka Define and implement data models with various database technologies like MongoDB, CosmosDB, Neo4j, MariaDB and SQL Serve Ingest and publish data from sources and to destinations via an API Exposure to ETL/ELT with using Kafka or Azure Event Hubs with Spark or Databricks is a plus Exposure to healthcare technologies and integrations for FHIR API, HL7 or other HIE protocols is a plus

Skills Required :

Designing, Developing, ETL, Visual Studio, Python, Spark, Kubernetes, Kafka, Azure Data Factory, SQL Server, Airflow, Databricks, T-SQL, MongoDB, CosmosDB, Snowflake, SSIS, SSAS, SSRS, FHIR API, HL7, HIE Protocols

Dear ,

I came across your profile and am impressed with your background. I wanted to reach out regarding a Salesforce QA Analyst role. Based on your profile, I think you would be a great fit! If you are interested in hearing more, I would love to connect and give you more information.

Position: Salesforce QA Analyst

Location: Hyderabad, Telangana, India

Job Type: Permanent (full-time)

Company Overview:

About Wallero:

We are a Seattle-based company specializing in product engineering, software development, and technology services. With offices in the U.S., Canada, Bulgaria, and India (specifically, Manjeera Trinity Corporate, JNTU-Hitech City Road, adjacent to LULU Mall in Hyderabad), we provide comprehensive solutions to our global clientele.

As a Microsoft Gold partner company, Wallero is committed to delivering exceptional services and innovative solutions in the technology space. For a detailed overview of our company, please visit: Wallero About Us

Wallero Culture:

At Wallero, we foster a vibrant and inclusive culture that values collaboration, innovation, and professional growth. We believe in creating an environment where every team member can thrive and contribute meaningfully to our projects and initiatives. Explore more about our culture and career opportunities at: Wallero Careers

Job Description:

We are seeking a detail-oriented and experienced Salesforce QA Analyst with a background in Business Analysis (nice to have) to join our dynamic team. The ideal candidate will possess strong expertise in Salesforce testing, coupled with an analytical mindset to support business requirements and ensure high-quality solutions. Experience in the Healthcare Insurance domain is highly desirable, and familiarity with Majesco products or platforms is a plus.

Key Responsibilities:

• Test Plan Design and Execution: Develop and execute comprehensive test plans and test cases for Salesforce applications, covering both functional accuracy and integration performance.
• Integration Testing with 3rd Party Systems: Plan, design, and execute integration testing strategies for Salesforce applications, ensuring seamless interaction with external systems, including healthcare insurance platforms and other 3rd party tools.
• Data Validation and Integrity Testing: Conduct data validation and testing across various Salesforce modules, verifying data integrity, compliance, and correct data flow between integrated systems.
• Healthcare Insurance Domain Expertise: Apply knowledge of Healthcare Insurance standards to identify business-critical integration scenarios, ensuring QA processes align with industry standards and regulatory requirements.
• Requirement Gathering and QA Input: Participate in requirement gathering sessions, providing valuable QA and integration testing insights to help shape project deliverables and ensure testability of integrated workflows.
• Collaboration with Stakeholders, Defect Management etc are must.

Qualifications:

• Proven experience in Salesforce Quality Assurance, including hands-on testing of Salesforce features and integrations.
• Exposure to Business Analysis methodologies, with the ability to translate business needs into technical requirements.
• Prior experience or familiarity with the Healthcare Insurance domain is highly desirable.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with testing tools and methodologies, including manual and automated testing techniques.

Preferred Skills:

• Certification in Salesforce QA or Business Analysis.
• Experience with Agile/Scrum methodologies.

Why Wallero?

·      Founded by technologists from Microsoft, Wallero has established a strong reputation for building amazing products, applications and cloud solutions for enterprises and municipalities in the US and Worldwide

·      At Wallero, products and solutions are developed for Enterprises who demand the industry’s best in cutting-edge technologies. Whether it’s Internet of Things, Custom Mobile Apps, or Public Cloud, your career at Wallero will enable you to have hands-on experience in delivering customer delight while enhancing your career growth by working with the latest and best in technology.                                                                                                                                                                                      

·      Our culture encourages initiative and growth while promoting the ability to take on new opportunities and working on new technology.

·      Wallero’ s culture is one of collaboration and teamwork – always encouraging individual and team contributions.

·      Employees work in a respectful environment and can work on the projects that align with their career and technology interests.

If you believe you have the skills and experience necessary for this role and are excited about contributing to our team, we would love to hear from you.

We are Seeking:

1. AWS Serverless, AWS CDK:

Proficiency in developing serverless applications using AWS Lambda, API Gateway, S3, and other relevant AWS services.

Experience with AWS CDK for defining and deploying cloud infrastructure.

Knowledge of serverless design patterns and best practices.

Understanding of Infrastructure as Code (IaC) concepts.

Experience in CI/CD workflows with AWS CodePipeline and CodeBuild.

2. TypeScript, React/Angular:

Proficiency in TypeScript.

Experience in developing single-page applications (SPAs) using React.js or Angular.

Knowledge of state management libraries like Redux (for React) or RxJS (for Angular).

Understanding of component-based architecture and modern frontend development practices.

3. Node.js:

Strong proficiency in backend development using Node.js.

Understanding of asynchronous programming and event-driven architecture.

Familiarity with RESTful API development and integration.

4. MongoDB/NoSQL:

Experience with NoSQL databases and their use cases.

Familiarity with data modeling and indexing strategies in NoSQL databases.

Ability to integrate NoSQL databases into serverless architectures.

5. CI/CD:

Ability to troubleshoot and debug CI/CD pipelines.

Knowledge of automated testing practices and tools.

Understanding of deployment automation and release management processes.

Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field.

Certification(Preferred-Added Advantage):AWS certifications (e.g., AWS Certified Developer - Associate)

Requires 9 hours

-Work from Office( Balewadi High Street) Involved

Day-to-day responsibilities include:

1. Research and post on a LinkedIn community we are building

2. Conduct market research into social media trends, influencers, ETC

3. Explore AI tools & SaaS tools that can automate and scale current efforts

4. Come up with creative strategies to improve engagement/impressions

5. Research on competitors' outreach strategies.

• Write well designed, testable, efficient code by using best software development practices
• Create website layout/user interface by using standard HTML/CSS practices
• Integrate data from various back-end services and databases
• Gather and refine specifications and requirements based on technical needs
• Create and maintain software documentation
• Be responsible for maintaining, expanding, and scaling our site
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
• Cooperate with web designers to match visual design intent

• Meeting with the product team to discuss ideas and specifications.
• Establishing strategy and development pipelines.
• Planning and implementing native functionality.
• Transforming design ideas into functional code.
• Designing and building native plugin codes.
• Identifying and fixing code errors and native plugin bottlenecks.
• Ensuring products conform to high industry standards.