Digital Marketing Executive

We are looking for a "Customer care Executive" to join our team. 

Preferred: Female

Preferred languages: English, Hindi, Telugu

Roles and responsibilities : 

1.  Manage incoming phone calls.

2. Handle customer complaints, and provide appropriate solutions.

3.  Keep records of customer interactions, and process customer accounts.

4. Excellent communication and presentation skills.

5. Ability to multi-task, prioritize, and manage time effectively.

6. Maintaining a pleasant working environment for your team.

Interested can to reach to contact number/Email in between 11:00 am - 06:00 pm (Mon-Sat)

Regards

Deborah(HR)

USM Infrastructure Pvt Ltd

Jubilee Hills, Road no 10

Job Description

Brief about the role:

• We are a digital marketing agency in Egypt- Nasr city. Our business is growing rapidly, and we need a skilled Business Developer to acquire and manage new client relationships. The ideal candidate will have experience in B2B sales, as well as skills related to strategic analysis and marketing. 
• In this role, you will be responsible for developing relationships with our clients, negotiating contracts and closing deals. We will rely on you to partner with our marketing department to conduct market research and develop a strategic business development plan.

Job Responsibilities: 

• Responsible for setting the long-term sales strategy to grow and develop the business across different trade channels within the Egyptian market.
• This includes building a long-term sales and investment strategy for customers to deliver annual sales and profitability targets.
• Identify or proposes potential business deals by contacting potential partners discovering and exploring opportunities.
• Examines potential business deals by analyzing market strategies, deal requirements, potential, and financial data.
• Drafting and reviewing contracts, business plans, and proposals.
• Increase the value of existing customers while attracting and retaining new customers.

Job Description

We are looking for an ASP.NET MVC developer that will be able to develop and support existing applications. The main scope of work will include everything from back-end to client-side code, using optimal and efficient technologies, frameworks, and patterns. Your primary responsibilities will be to design and develop these applications. Therefore, it’s essential that you are skilled at problem solving, solution design, and high-quality coding.

Responsibilities

• Delivering a high-quality application
• Integrating with front-end developers
• Ensuring a required level of performance

• Writing test-backed server-side code
• Analyzing requirements and designing new functionality
• Supporting and fixing existing functionality
• Selecting and using the most appropriate and efficient technologies for a particular application
• Designing and building application layers

Skills

• Proficiency in C# | Visual Basic
• Experience using .NET 5+ | Core
• Experience in developing NET MVC | ASP.NET Core MVC applications
• Senior knowledge of ( Entity Framework 6.* | EF Core | NHibernate | ADO.NET )
• Proficient knowledge in MSSQL | MySQL | Oracle | other RDBMS
• Database design including indexes and data integrity 
• Dependency injection pattern and IoC containers using at least one of: Autofac, Unity, Ninject, and/or SimpleIoc
• Writing tests with  NUnit | XUnit | MSTest
• Implementing enterprise application patterns 
• Understanding of HTML, JS, and CSS
• Familiarity with the client side framework  jQuery | Angular 1.* | Angular 2.*+ | React 
• Familiarity with  Kendo UI | DevExpress | Syncfusion
• Integrating web analytics tools 
• Familiarity with Azure Web Apps | AWS Cloud

• Developing front end website architectur
• Developing back end website applications
•  
• Creating servers and databases for functionality
• Ensuring responsiveness of applications
• Seeing through a project from conception to finished product
• Designing and developing APIs
• Staying up to date in web applications and programming languages
• In-depth understanding of the entire web development process ( development and deployment)
• Write maintainable/scalable/efficient code.
• Design and architect technical solutions for the business problems
• Developing mobile application
• Working on Progressive Web App (PWA), Accelerated Mobile Pages(AMP)
• Working on PHP framework like laravel and codeigniter
• Working on web optimization tool like grunt/gulp.
•  

REQUIRED SKILLS

• PHP, Mysql, HTML, CSS, Javascript, Bootstrap, Jquery
• Need excellent working knowledge on creating a responsive website and any PHP framework like Laravel or codeigniter

• It will be added advantage if you know angularjs1/ angularjs/ reactjs and web optimization tool like grunt/gulp

Job Description:

• Looking for a passionate HR Executive in the Software Industry who understands technology and Interested to learn and grow along with the company.
• Understanding JD brief and sourcing potential candidates
• Handling End to End requirements for Mid-level to Leadership level.
• Sourcing profiles / resumes through multiple sources (head hunting, networking portals, job portals, internal references, etc.).
• Candidate assessment at primary level, based on client requirement Coordinate with technical panel and schedule interviews and follow up
• Maintain MIS / Trackers / Status reports
• Build and maintain an active pool of candidates to meet future hiring targets in an effective manner Basic knowledge on Timesheets, Attendance and Leave Management Good knowledge on Onboarding and BGV Process Basic knowledge on Payroll and Statutory compliance.
• Experience on Employee data management, preparation of all HR related letters from joining to Exit process. Knowledge on any HR Software.

Desired Candidate profile

• Prior recruitment experience is great to have.
• Responsible and accountable
• Confident and motivated individual
• Excellent interpersonal skills with excellent communication skills is preferred
• Strong Microsoft proficiency, including Word, Excel and PowerPoint

What you need to have:

• Any graduate degree    
• Proven experience in Sales and management of a Sales team
• Experience working in a startup, building the team from scratch.
• Strong leadership and communication skills
• A knack of strategizing to drive actual sales and maximize revenue

solutions and with customer success team for deploying the same to customers.

2. Build & Design conversational chatbots that can be directly deployed for usage bya

large volume of customers.

3. Prepare Chabot user flows and process flows to effectively communicate interaction and

design ideas.

4. Analyze data coming from bot conversation to provide insights w.r.t processes and user

experience enhancement

5. Ensure that the customer understands the solution and receive responses to all open

questions and action items.

6. Prepare solution-related documents and specifications with the ability to write clear,

concise requirements and functional design documentation. Configure the solution,

followed by the creation, execution and maintenance of accurate and detailed test plans

for applicable testing.

7. Drives problem management and associated resolutions delivery with product

management teams.

REQUIRED SKILS

1.Pre-Sales or technical consulting with enterprise software

2. Able to understand technology practitioner - you have got your hands dirty with APIs,

technical definitions, and stitching solutions between partner ecosystems with basic REST

APIs consumption & JSON manipulation knowledge.

3. Excellent understanding of SDLC, Agile & Scrum.

4. Good knowledge of preparation of BRD, FRD, SRS, Use Case, UML, ER Diagrams & Flow

Charts.

5. Creation of user-stories and bridging the gap between the development team, client, and

project manager.
6.Requirement Gathering, Preparation of Documents, Writing Test cases, and UAT.