Devops Engineer

 Customer Care Executive (Voice & Sales Process)

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Strong verbal and written communication skills in English and one regional language.

- Ability to empathize with customers and resolve their queries efficiently.

- Prior experience in customer service or sales will be advantageous.

Responsibilities:

- Manage and resolve customer complaints.

- Achieve sales targets and goals set by the company.

- Maintain customer satisfaction through excellent service.

Salary and Benefits:

- Salary range: INR 15,000 to 18,000 per month.

- Incentives based on performance.

- Comprehensive training and growth opportunities.

Minimum 1-5 years of proven sales track record and ability to meet targets.

● Should have an interest in Business Development (B2C/ B2B) for Software Application

● products/solutions.

● Meet prospective clients, execute effective product demonstrations, emphasize product features

● and benefits with a focus on the value of the solution.

● Meet with Committee Members of Apartments and societies to understand the scope of business and

● their expectations.

● Prospect, educate, qualify, and generate interest for Sales Opportunities.

● Onboarding new apartments on the NoBrokerHood platform will be a major KRA for a BD.

● Researching potential leads from the open market, web searches, or digital resources

Community/ Public Relations Manager

Job Description

We are seeking an enthusiastic and competent Community/ Public Relations Manager to join our HR team on an immediate basis. 

As a Community Manager, you will be responsible for day-to-day engagement activities for employees. To build online & offline forums & increase the participation of employees. If you feel you are a person who can handle & engage people easily, so take a chance to Join our Team.

Roles & Responsibilities

• Set, Plan & Implement various engagement activities.
• Defining & developing a community Management Strategy.
• Organizing various Community building initiatives to cultivate & grow participation in various community Forums.
• Creating Content such as blogs, posts, articles, newsletters, and material for social media channels.

What we are looking for

• At least 0 to 8 years of related experience in Community/ Public Relation Management or Event Management, with product-based or start-up will be plus.
• Degree: MBA with Event Management as specialization will be added on
• Having prior experience with Community Management.
• You are a people person and can empathize and build rapport with others easily.
• You have strong interpersonal skills and can build relationships with and influence stakeholders.
• You have event management skills and can handle several multiple responsibilities in a dynamic, evolving environment.
• You are adept at managing social media.
• You have excellent written & verbal communication skills and can generate impact content.
• You are organized and able to juggle multiple priorities and deliverables.
• Should be people-oriented and results-driven.
• Excellent verbal and written communication skills, with active listening and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company.

Are you interested to work at a place where you are given the opportunity to grow and level up your skills?

Are you looking to build products that are impactful?

Do you want to work with an energetic team, like-minded and passionate programmers? 

Do you like to create impactful and scalable products?

What we Look for

• Bring in a "can-do" attitude
• Passion towards technology and software engineering - open source, pet projects, conference talks, getting better at writing clean code
• Participate in a highly fluid environment applying agile software development principles
• Carry out unit tests and other quality control mechanisms to inform and validate the designs and code
• Work with product owner/BAs  to bring an end to end perspective of the problem
• Ability to ask the right questions and communicate your ideas with clarity
• Ability to collaborate with various stakeholders and take complete ownership
• Participate actively in building one of the most impactful organizations in retail technology

As a Software Engineer …..

• Quickly adapt to our startup environment which is both demanding and fast-paced (but is also a lot of fun) 
• Eager to learn new concepts, and technologies and be productive in short time
• Convert a raw idea into usable real-life software products 
• Write modular, readable and maintainable code
• Good understanding and working knowledge of technologies worked
• Demonstrate good problem solving skills
• Own and be able to manage a small to medium sized modules
• Demonstrate ability to guide and coach a new team member or fresher

Hii !!

Greetings from MNR Solutions!!

URGENT HIRING -Human Resource Business Partner

Exp-4 to 8 Yrs
No of Position-2

location-Gurgaon/Janakpuri

Qualification, Experience & Skill Requirements:

• Bachelor's degree along with an MBA in HR with experience of 4+ Years.
• Minimum 4+ years of experience in Coaching/ Leadership Training/ HRBP roles

· Innovative thinker, Self-motivator & Drive to work. Proficiency in HR ERP Tools and Microsoft Office applications.

· Expertise resolving complex employee relations issues.

· Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations and performance management.

• Excellent organizational skills and ability to multitask, Business Acumen / ability to understand Business.
• Excellent time and work pressure management skill, ability to prioritize, ability to work independently, high attention to detail and ability to meeting established deadlines.
• Good at detailed documentation
• Excellent communication & interpersonal skills
• Strong communication, presentation, and persuasion skills. Proven ability in stakeholder management. Enthusiastic and positive attitude
• Interpersonal skills to communicate with various types of client groups and leaders.

Key Responsibilities

· Provide day-to-day performance management guidance to line management (e.g., coaching, career development, disciplinary actions)

• Conducts weekly meetings with respective business units.
• Consults with line management, providing HR guidance when appropriate.
• Analyses trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.

· Mentor managers on employee development best practices on hiring, terminations and conflict resolution

· Conduct regular meetings with respective business leaders

· Provide guidance and input on org structuring, workforce planning and succession planning

· Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention

· Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations. Document these discussions in detail on email.

· Assess learning needs across different teams and plan training programs to address them

· Plan, design, deliver and evaluate learning and development programs for all grades of employees

· Design and execute initiatives to communicate & inculcate vision and values across the organization

· Maintain a post-training evaluation system to ensure learning effectiveness of different programs

• Use data to develop machine learning models that optimize decision making in Credit Risk, Fraud, Marketing, and Operations
• Implement data pipelines, new features, and algorithms that are critical to our production models
• Create scalable strategies to deploy and execute your models
• Write well designed, testable, efficient code
• Identify valuable data sources and automate collection processes.
• Undertake to preprocess of structured and unstructured data.
• Analyze large amounts of information to discover trends and patterns.

Requirements:

• 2+ years of experience in applied data science or engineering with a focus on machine learning
• Python expertise with good knowledge of machine learning libraries, tools, techniques, and frameworks (e.g. pandas, sklearn, xgboost, lightgbm, logistic regression, random forest classifier, gradient boosting regressor, etc)
• strong quantitative and programming skills with a product-driven sensibility