Devops Engineer

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

Strong Client-Facing Engineering Manager Profile

Mandatory (Experience): Must have 8+ years of engineering experience, with substantial exposure to back-end development, scalable distributed systems, and modern web services

Mandatory (Leadership): Must have 2+ years of experience in people and delivery leadership, owning engineering execution and leading teams to deliver complex products

Mandatory (Client-Facing Experience): Must have proven experience working directly with external stakeholders / clients, translating client requirements into engineering plans and delivering solutions with high customer impact

Mandatory (Technical Skills 1): Must have in-depth experience with Java, Spring, microservices and understanding of Software development lifecycle (SDLC), building reliable, high-performance systems

Mandatory (Technical Skills 2): Strong problem-solving and design capabilities; experience with system design, architecture reviews, and engineering best practices

Mandatory (Tools): Must have expertise in agile methodologies and project management tools

Mandatory (Communication): Excellent written and verbal communication skills, with a track record of presenting technical solutions to both technical and non-technical stakeholders

Mandatory (Cross-Functional Collaboration): Must be skilled in working with product, design, sales, and client teams to drive requirements, delivery, and client success

Mandatory (Execution & Delivery): Demonstrated ability to manage end-to-end delivery, coordinate releases, prioritise effectively, and deliver results in time

Mandatory (Company):Product companies

Mandatory (Stability): Must have stayed for at least 2 years with each of the previous companies

Mandatory (Education): B.Tech in computer science, engineering or a related field from Tier 1, Tier 2 colleges (Master's preferred)

Mandatory (Note 1): Education can be ignored for candidates with proven experience in strong, reputed product companies

Mandatory (Note 2): This role is a balanced mix of individual contribution and leadership responsibilities (50–50).

Job Title: Customer Success Associate

Location: Pune

Work Mode: Work from Office

Experience Required:

Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers

Key Responsibilities:

Handle outbound calls efficiently.

Provide exceptional customer service and sales advisory.

Address customer queries and objections effectively.

Assist customers in understanding products and services.

Required Skills:

Excellent English communication skills (spoken & written).

Strong objection-handling and persuasion skills.

Qualification:

Any Graduation (Mandatory)

Interview Rounds:

HR Round

Versant Round

Operations Round

Client Round

Working Days & Shifts:

6 days a week (Rotational Week Off)

Rotational shifts

Role Overview: We are looking for a Finance & Accounting Executive to manage invoicing, reconciliation, and expense tracking. The candidate will also be responsible for setting up systems and SOPs related to finance operations.

Key Responsibilities:

• Manage complete bookkeeping operations of the company consisting of all financial transactions, accounts payables, receiveables, inventory, etc.
• Reconciliation of statements from marketplaces, D2C website, etc. in a timely manner.
• Keep relevant teams of operations, marketing, etc. and founders fully informed about trends or observations obtained from bookkeeping activities.
• Generating and maintaining financial reports of the company and suggesting strategies and actions to the founders.

Requirements:

• Proficiency in accounting and billing softwares such as TallyPrime.
• Minimum 1-2 years of prior experience of bookkeeping operations preferably with a D2C company.
• Awareness about Indian taxation laws including GST compliance.
• Diligent approach towards accounts and willingness to learn about new laws.
• Strong organisational skills and ability to work independently with attention to detail.

• Design, develop, implement, and maintain java application phases, code, and software.
• Conduct software analysis, programming, testing, and debugging, as well as recommending changes to improve the established processes.
• Transform requirements into stipulations and identify production and non-production application issues
• Competence and comfort using multiple frameworks (e.g. Spark, Storm, Hadoop, Angular 2/4/5, Spring Boot)
• Strong attention to detail with the ability to identify errors and make adjustments in a testing environment.

Job Description

 Responsibilities

• Develop Python Based API’s using FastAPI and Flask frameworks.
• Implementation of workflow using Apache airflow or similar tools.
• Follow and enforce organization defined SDLC within the offshore team.
•  Writing and modifying Docker files for the back end and Front-End Components.
• Integrate CI/CD pipelines for Automation and Code quality checks.
• Writing complex ORM mappings using SQLAlchemy.
• Unit testing using pytest, unittest etc.

Required Skills:

• Strong experience in Python and python-based technologies and frameworks including Flask, Fastapi, SQLAlchemy.
• Experience with AWS services like ECS, S3, ECR, Secrets manager, RDS, ELB, API Gateway, Cloudwatch logs, SNS, SQS, SES, Elastic Cache.
• Strong knowledge of SQL, comfortable working with MySQL and/or PostgreSQL databases, writing raw SQL queries.
• Experience of using ORM frameworks like SQLAlchemy.
• Experience integrating 3rd party APIs.
• Strong understanding of OAuth protocol.
• Experience working with docker and dockerfile.
• Understanding of microservices pattern and architecture.
• Experience with Git, GitFlow, code review process.
• Must enjoy problem solving, have excellent communication skills and be a good team player.

Good To Have:

• Develop Front End Components using VueJS and ReactJS.
• Familiarity with pipeline deployment process, Terraform scripts.
• Familiarity with Sumologic.
• Familiarity with Data warehouse tools like Snowflake.

Skills:

• Should have Extensive command of the English language.
• Deep understanding of content marketing principles, approach, and execution.
• Should be able to work and deliver quality SEO-based content in a fast-paced and dynamic environment
• Should be able to develop and implement a content strategy that encourages high levels of engagement.

Inside Sales Associate Responsibilities:

• Persuade prospective clients to engage in a phone conversation and/or meeting to discuss our insurance product.
• Connect with prospects over a call (min of 45 calls to be connected each day)
• Advise clients on the insurance policies that best suit their needs
• Customize insurance programs to suit individual clients
• Deliver approved policies to new clients and explain benefits of the policy
• Issue quotes, maintain client records and prepare reports
• Keep abreast of industry and market trends and best practices
• Scout and identify potential clients with need for insurance coverage
• Contact potential customers through calls, emails and arranged meetings
• Provide elaborate explanation of contract features, benefits, and possible downsides to an insurance coverage (as per market perspective).
• Ensure company policies and procedures are maintained when conducting the sales of insurance services
• Discuss with clients to obtain information in order to provide Quotation.
• Facilitate the payment and handover to post sales team.

Requirements:

• SME’s in corporate sales with minimum of 90% sales target achievement rate each month.
• Minimum of 4-5 hours of calling per day required.
• Corporate Sales experience with Tier 1 organisation contributing to the monthly targets
• Connect with prospects over a call (min of 45 calls to be connected each day)
• Previous working experience in Insurance.
• Excellent communication and presentation skills
• Resilient spirit and a persistent nature
• Impeccable interpersonal skills and friendly attitude
• Well organized with time, excellent time management abilities
• Should be a graduate.

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities
• Set up meetings with potential clients and listen to their concerns
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share it with internal teams

Requirements

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Graduate from any stream with relevant experience is preferred