
Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.
Qualification for SME Insurance:
- 3-5 experience in the insurance industry
- Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
- Bachelor’s degree (or equivalent)
- English: Fluent
Roles and responsibilities
- Strong Process & product knowledge of the Insurance products
- Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
- Responsible for facilitating OJT for the new joiners on all Insurance related products and processes.
- Help in designing a best-in-class customer support and engagement journey for insurance products.
- Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
- Ability to take ownership and work for early resolution and closure of customer issues.
- Ability to accept change and make the best of any situation.
- Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
- Handling and monitoring of all complaints received through all mediums through tracking in defined TATs
- Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
- Keeping up to date with all the regulatory requirements and changes in the Insurance industry

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Work Location : Bangalore
Work mode : Work from office.
We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to
meet or exceed revenue goals.
This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.
Responsibilities
Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
Counsel leads on their personal-growth prospects in the education industry
Maintain excellent and supportive rapport with all leads
Follow up after the sale to ensure customer satisfaction and gain referrals
Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
Use CRM to track leads and manage pipelines daily
Achieve monthly targets, and unlock fast growth opportunities within the
department, eventually managing own sales team(s) and beyond
Qualification Criteria
2+ years of experience working in Sales or Marketing in EdTech space
(preferable but not required) or 1-2 years of experience in Academic
counselling/school counselling/clinical counselling
Excellent verbal communication skills, strong conversationalist, and well-versed in English
Strong negotiation and objection handling skills with the ability to work within deadlines
Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
Understand the landscape of the Education Industry and the current needs of teachers and school leaders
Proficient with Microsoft Office / Google Documents and CRM systems
Additional Requirements
Integrity, professionalism, team collaboration, and full dedication/availability during the assigned working hours are paramount
Keep company work & data 100% secure and not visible to any other but the employee
Roles and Responsibilities:
· Support the design and implementation of performance management systems, including goal-setting, performance evaluations, and employee development plans.
· Need to conduct talent mapping aligned with the MHFA action plan.
· Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals (e.g. forms and templates, communications).
· Analyse performance data and generate reports to identify trends, opportunities, and areas for improvement.
· Provide guidance and support to the team on skill development, competencies and to assess skill gap
· Develop and work with new staff on Key Result Areas (KRAs) and Key Performance Indicator (KPIs) aligned with organizational goals
· To Develop and update job descriptions and job specifications.
· To keep job descriptions up-to-date, accurate and compliant with relevant details for all positions.
· Conduct and Coordinate the interview process, collaborating with hiring managers to understand their specific needs.
· To Monitor progress of tasks and key HR metrics.
· Develop individual career maps for each staff member, working closely with them to coach and support their development.
· Provide regular updates to management on the team's progress with their tasks and tie management performance accordingly.
· Work on building HR systems and in charge of the automation of HR activities, processes and information.
· Thorough understanding of the HRMS portal.
Job Requirements:
- Minimum of 5 to 7 years of relevant work experience in Human Resources with proven ability to manage a set of processes and to manage teams.
- Minimum of a Bachelor's degree in a relevant field is required e.g. Human Resources, Business Administration.
· Strong communication, interpersonal, and organizational skills.
· Strong problem-solving and decision-making abilities.
· Demonstrated ability to handle confidential information with discretion.
· Proficiency with Microsoft Office / Google Docs / Spreadsheet


Software Engineer
Required Qualifications
- Overall 2+ years’ experience developing web applications
- Experience with
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- NET Core
- Entity Framework
- At least one of the following two databases
- Microsoft SQL Server
- PostgreSQL Server
- Docker
- Google Cloud
Responsibilities
- Hands on coding, systems analysis, design and delivery of projects assigned.
- Completes assigned projects in a timely manner.
- Keeps management informed of project progress and problems, particularly as to needed changes in schedule, resources, or product.
- Responds to problems in a timely, effective manner.
Bonus Points
- Familiar with CI/CD pipeline
- Experience working with something other than the Microsoft stack (Python, Java, Scala, Go etc.)


Experience in theme customization integration
For experienced candidates experience in shopify apps is a must.


Hiring-Java Spring Freelance Consultant (WFH-Remote)
Greetings from Deltacubes Technology!!
Skillset Required:
Stream api
Functional Programing
Microservice
Experience:
7+years
Thanks
Bavithra

Job Specification
- Research, design, implement and manage front end applications Integrating and testing with Restful APIs.
- Identify the areas for modification in existing programs and subsequently developing these modifications
- Writing and implementing efficient code Determining operational practicality
- Work in an agile team Maintaining and upgrading existing systems.
- Delivering a complete front end application from scratch or extendinapplication
- Proficiency in React JS and React Native
is a must ensure high performance on Mobile and desktop. Writing high quality JavaScript, HTML and CSS. - Work experience in creating progressive and responsive web applications ensures the best possible performance, quality and responsiveness of the web application.
- Identify and correct bottlenecks and fix bugs.
- Familiarity with RESTful APIs to connect to back-end services and data parsing using XML, JSON.
- Thorough understanding of the responsibilities of the platform, database API, caching layer, proxies and other web services used in the system.
- Configuration, build and test scripts for Continuous Integration environments. Proficiency in Git.
- Researching the various ways a particular product might be used, and who will use it.
- Sketching ideas and creating renderings, which are images on paper or on a computer that provide a visual of design ideas.
- Using computer software to develop virtual models of different designs.
- Creating physical prototypes of the designs.
- Examining materials and manufacturing requirements to determine production costs.
- Working with other specialists, such as engineers and manufacturers, to evaluate whether their design concepts will fill needs at a reasonable cost.
- Evaluating product safety, appearance, and function to determine if a design is practical.
- Presenting designs and demonstrate prototypes for approval.
- Working with engineers, production experts, and market research analysts to find out if their designs are feasible.
- Managing and building effective teamwork, bringing all stakeholder on board, training and leading a team of associates.
What you need to have:
- Must have handled Electronic Products development
- Should have experience as an Industrial designer and done demonstrations.
- Handled team and vendors, along with coordination with multiple departments
- Should be an effective communicator.
- Should have the speed that is keen to start ups.
- Strong Problem-solving skills.
- Must have experience in CAAD.

