
Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.
Qualification for SME Insurance:
- 3-5 experience in the insurance industry
- Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
- Bachelor’s degree (or equivalent)
- English: Fluent
Roles and responsibilities
- Strong Process & product knowledge of the Insurance products
- Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
- Responsible for facilitating OJT for the new joiners on all Insurance related products and processes.
- Help in designing a best-in-class customer support and engagement journey for insurance products.
- Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
- Ability to take ownership and work for early resolution and closure of customer issues.
- Ability to accept change and make the best of any situation.
- Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
- Handling and monitoring of all complaints received through all mediums through tracking in defined TATs
- Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
- Keeping up to date with all the regulatory requirements and changes in the Insurance industry

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Position Overview:
We are seeking a skilled Java Developer to join our dynamic team. The ideal candidate will have a strong foundation in Core Java and extensive experience in developing and deploying applications using Spring Boot, Apache Tomcat, and other related technologies. The candidate should possess expertise in building Restful Web Services, Microservices architecture, and be proficient in implementing multi-threading concepts.
Additionally, experience with Maven, Git, Jenkins, and Agile Scrum methodologies is essential for this role. The candidate should also have a solid understanding of software development lifecycle (SDLC) processes. Familiarity with various databases such as MySQL, PostgreSQL, Oracle, or MongoDB, along with third-party API integration and payment gateway integration, is required.
Key Responsibilities:
• Develop, test, deploy, and maintain Java-based applications.
• Design and implement Restful Web Services and Microservices using Spring Boot.
• Utilize multi-threading concepts to enhance application performance.
• Integrate third-party APIs and payment gateways into applications.
• Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions.
• Participate in Agile Scrum ceremonies and contribute to sprint planning, backlog grooming, and retrospectives.
• Ensure adherence to best practices and coding standards.
• Conduct code reviews and provide constructive feedback to peers.
• Troubleshoot and debug complex issues in production environments.
• Document design decisions, processes, and procedures.
Required Qualifications:
• Bachelor’s degree in computer science, Engineering, or related field.
• Minimum 3 years of experience as a Java Developer with expertise in Core Java.
• Strong knowledge of Spring Boot, Apache Tomcat, and multi-threading concepts.
• Hands-on experience in building Restful Web Services and Microservices architecture.
• Proficiency in using Maven, Git, and Jenkins for build and deployment processes.
• Familiarity with Agile Scrum methodologies and SDLC processes.
• Experience working with databases such as MySQL, PostgreSQL, Oracle, or MongoDB.
• Demonstrated ability to integrate third-party APIs and payment gateways.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration skills.
• Familiarity with NoSQL databases like MongoDB.
• Knowledge of Azure DevOps for CI/CD pipelines
1. Recruitment (External & Internal):
Understanding client requirements via conversation / JD / meeting.
Sourcing candidates through job sites / social media / referrals / contacts.
Qualifying candidates.
Getting candidates shortlisted by clients.
Arranging interviews with clients and getting subsequent feedbacks.
Handling doubts/queries of clients and candidates.
Salary negotiations.
Hand holding candidates for resignation/joining.
Coordinating the above with client and candidate.
Invoicing & payment.
Hand holding the candidate for the replacement period.
Reporting in detail to management on daily basis.
- Understanding customer requirements and project KPIs
- Implementing various development, testing, automation tools, and IT infrastructure
- Planning the team structure, activities, and involvement in project management activities.
- Managing stakeholders and external interfaces
- Setting up tools and required infrastructure
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Have the technical skill to review, verify, and validate the software code developed in the project.
- Troubleshooting techniques and fixing the code bugs
- Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
- Encouraging and building automated processes wherever possible
- Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
- Incidence management and root cause analysis
- Coordination and communication within the team and with customers
- Selecting and deploying appropriate CI/CD tools
- Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
- Mentoring and guiding the team members
- Monitoring and measuring customer experience and KPIs
- Managing periodic reporting on the progress to the management and the customer

- Designing and developing advanced applications for android platforms.
- Collaborate with UI/UX designers as well as the software engineers to make sure that each app is presentable.
- Test the applications, identify any bugs and resolve them
- Manage tasks within Agile framework and controlled JIRA workflow.
- Document architecture and implementation for internal and external components.
Qualifications:
- 1+ years of experience in Android Development .
- Previous experience working in a fast paced start up is a plus.
- Released at least 1 app or have a project in works that you can tell us about.
- Experience publishing a high-quality android application to the google store.
- Solid understanding of the full mobile development life cycle.
- Experience working with Android SDK and Android studio.
- Good in JAVA (j2se) and Kotlin
- Experience with APIs (OAuth, XML, JSON, REST, etc. )
- Ability to understand business requirements and convert them into technical requirements.
Job Types: Full-time, Regular / Permanent
- Provide Thought Leadership to Develop Global Marketing strategies to support and sustain the company’s business growth.
- Develop and implement a strategic marketing plan.
- Create and manage marketing budgets and monitor costs.
- Develop and implement Brand Strategies to build company brand equity
- Be custodian for the organization's Brand Guidelines & Brand management across all its verticals & geographies.
- Closely work with the leadership team to create growth strategies, new product/ service development, and brand extensions.
- Build and inspire creative teams together and vendors as required that guarantees a holistic marketing capability to support the growth of the business
- Manage and optimize the websites within the group and use digital marketing methods to increase traffic and the online demand for our services.
- Lead communication strategy for marketing initiatives and social media campaigns
- Plan, execute, and measure lead generation programs to grow the sales pipeline.
- Work to create marketing materials/collateral (physical and electronic) including, presentations, brochures, graphics
- Manage, optimize, and provide analytics on the company’s presence in social media and other channels.
- Ensure the creation of case study content that demonstrates the benefits of our Services, Products & Training portfolio
- Strategic Brand Management
- Organize and/or ensure participation in relevant technology events, conferences, trade shows, exhibitions that help to demonstrate the company’s technology authority and create a positive image to attract good talent.
- Demonstrate effective communication and Interpersonal Skills.
- Ability to work in Global, Matrix and Team environment
- Organize PR-related activities to showcase the company and its leadership’s industry strengths.
- Undertake competition analysis and tracking with regular updates to Sales & leadership.
- Evaluate results of marketing activities and campaigns to measure ROI and effectiveness on marketing initiatives (Awareness, Demand Generation, PR, Events).
- Digital Marketing skills SEO, SMO, LinkedIn, Google Ads, Twitter, Facebook
● Good knowledge of Dimensional data warehouse systems
● Reporting data models with SSIS and MS SQL Server
● Knowledge of all aspects of BI preferably data modeling, data
● integration, data analysis, and reporting
● Good working knowledge of MS Azure environment
● Knowledge of BI tools like Tableau or PowerBI
● Good communication skills
Infiniti Research is a full-service market intelligence and business advisory consulting firm headquartered in London, United Kingdom. We provide high quality customized research services to large and medium size businesses worldwide. We are the research provider of choice to many leading businesses and institutions in the world. We serve more than 30 Fortune 500 companies. We have completed more than 600 research projects with Forbes 2000 companies in the past 6 years. Infiniti's management team draws its experience from best practices learnt at firms like Accenture, IBM, Honeywell, and Price Waterhouse Coopers.
Company Website: (https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.infinitiresearch.com%2F&data=01%7C01%7C%7C43848cfda99a48fa18a008d8499fe596%7C30f43a5983f44883b6504a3e36a194f3%7C0&sdata=zL9xADS2GMQeCDFuNi2FPavz4wug5JH9oiTHsT90JPw%3D&reserved=0">www.infinitiresearch.com)
Designation: Research Associate
Job Location: Bangalore
Job Description:
- Conducting telephonic interviews with Sellers/Associations (Sales/Business Development decision makers) across the globe.
- International Outbound Calling exposure (Europe/US) preferred.
- Should have excellent communication skills in English – Both in written as well as in spoken.
- Should have knowledge of Market Research Industry
- Understanding of sales cycle
- Flexible with shifts
- Working knowledge in Ms Excel, Ms Word & Ms PowerPoint.
Key Skills:
- Good verbal and written communication skills.
- Lead Generation/Business Development.
- Market Research
Qualification:
Any Graduate with minimum 6 Months of work experience in international calling / lead generation /B2B Sales

we are looking for React JS developer for Reputed client Permanent role
Experience : 4+ Years
Location : Chennai / Bangalore
Skills : React JS, HTML , CSS,Javascript / Typescript
Notice Period : Immediate to 15 Days
Regards,
Pavithra R,

Job Summary
- Lead technology developer responsible for managing self and a team of 1-2 developers
- Typical experience of 2-4 years
- Handing internal business users and external vendors
- Reporting directly to C level
Responsibilities and Duties
- Development of in house product platform
- Documenting platform roadmap
- Implementing and managing the product rollout as per roadmap
- Triaging issues and troubleshooting
- Managing different environments - development, test, production
Key Skills
MongoDB, Node.js, AngularJS, Angular, Amazon Web Services, JavaScript, REST, JSON, S3
Required Experience and Qualifications
- 2-4 years of experience
- Education qualification - BE
- Product development background
- Strong communication skills with confidence in managing cross-geographical stakeholders
Benefits
- Access to the C suite with first hand contribution to strategy development
- Flexible working hours and remote working when required
- Operations based in Koramangala
- Trainings and certifications can be reimbursed



