Subject Matter Expert - Insurance
digital wealth management service startup
3 - 5 yrs
₹6L - ₹8L / yr
Bengaluru (Bangalore)
Skills
Insurance
Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.
Qualification for SME Insurance:
- 3-5 experience in the insurance industry
- Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
- Bachelor’s degree (or equivalent)
- English: Fluent
Roles and responsibilities
- Strong Process & product knowledge of the Insurance products
- Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
- Responsible for facilitating OJT for the new joiners on all Insurance related products and processes.
- Help in designing a best-in-class customer support and engagement journey for insurance products.
- Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
- Ability to take ownership and work for early resolution and closure of customer issues.
- Ability to accept change and make the best of any situation.
- Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
- Handling and monitoring of all complaints received through all mediums through tracking in defined TATs
- Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
- Keeping up to date with all the regulatory requirements and changes in the Insurance industry
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at KGiSL Educational Institutions
2 candid answers
Agency job
via KGiSL Educational Institutions by Mythili S
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their functions, constantly ensuring improvement in their professional skills and essentially readying them for
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Read more
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- Strong understanding of responsive web design techniques
- An ability to work on multiple projects and tasks at the same time
- Great attention to detail, highly organized
- A positive and upbeat attitude with the ability to learn quickly
- Minimum 4 years of experience in WordPress Development
- Experience with Magento, and Shopify (preferred)
- Excellent written and spoken English
- The ability to adapt to a diverse and multicultural environment
- A reliable workstation with a fast computer, microphone and speakers, reliable internet and power for working remotely
YOUR DUTIES AND TASKS:
- Developing and providing maintenance support for WordPress sites
- Developing custom themes and plugins
- Migrating websites from other platforms to WordPress
- Integrating and setting up plugins like WPML, WooCommerce, Membership, etc.
- Optimizing page speed of WordPress sites
- Implementing SEO/CRO best practices in WordPress sites
- Transforming complex PSD layouts into pixel-perfect presentation layer HTML5/CSS3 templates
- Creating responsive website designs
- Working under tight deadlines
- Handling multiple projects at the same time
- Producing high-quality work with a strong focus on detail
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Hyderabad, Bengaluru (Bangalore), Visakhapatnam
5 - 9 yrs
₹10L - ₹15L / yr
.NET
C#AngularJS (1.x)SQL
Windows Communication Foundation (WCF)
+1 more
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· Net, C#, VB.NET, WCF, WPF, Cloud, JavaScript, HTML, CSS, AJAX, jQuery, PHP, nodeJS, AngularJS, SQL Server 2005, 2012 · Work knowledge on Azure project is mandatory · Good to have migration project knowledge · Ability to sign up and work tasks minimally with minimal support · Work knowledge on project management tools like Rally is mandatory · Test cases creation & execution & report analysis · Requirement gathering and understanding existing system · Knowledge on Agile/Scrum model |
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