
Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.
Qualification for SME Insurance:
- 3-5 experience in the insurance industry
- Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
- Bachelor’s degree (or equivalent)
- English: Fluent
Roles and responsibilities
- Strong Process & product knowledge of the Insurance products
- Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
- Responsible for facilitating OJT for the new joiners on all Insurance related products and processes.
- Help in designing a best-in-class customer support and engagement journey for insurance products.
- Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
- Ability to take ownership and work for early resolution and closure of customer issues.
- Ability to accept change and make the best of any situation.
- Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
- Handling and monitoring of all complaints received through all mediums through tracking in defined TATs
- Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
- Keeping up to date with all the regulatory requirements and changes in the Insurance industry

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Role & Responsibilities
Design, develop, and implement high-quality software solutions for payment processing.
Maintain a regular release cadence and manage the product backlog.
Ensure timely and lossless communication across teams.
Uphold engineering values and best practices.
Collaborate with international teams to ensure successful product development and delivery.
Ideal Candidate
A strong technical background in software engineering and architecture, with experience in modern programming language
Ability to work independently with very little direction, taking full ownership of projects.
Identifying blind spots, anticipate challenges, and prioritize work effectively
Exceptional communication and organizational skills.
A Bachelor's degree in Computer Science, Engineering, or equivalent experience.
8+ years of relevant experience preferred
Proficiency using Python, Kafka, Kubernetes, and AWS
Experience with Distributed Task Queues such as Celery and RabbitMQ is preferred.
Experience with RDBMS/SQL is also preferred.
Marketing Associate - Pay3
About Pay3
Pay3 offers a comprehensive global payments solution for the digital commerce industry, enabling seamless purchases and payouts across 100+ countries through a single low code integration. Our network excels in emerging markets, including Southeast Asia, India, China, Africa, and Latin America. We support stablecoin and cryptocurrencies.
Job Description:
We are looking for a highly motivated candidate to join our team and drive marketing for Pay3. The ideal candidate will need to develop a deep understanding of our products and services be the champion for our solutions in the market translating technical capabilities into compelling value propositions, as well as the ability to communicate them to prospective clients in a clear and concise way. The Marketing Associate will work closely with the sales team .
Key Responsibilities:
Market Intelligence & Analysis:
- Conduct thorough market research to identify enterprise customer needs, market trends, and competitive offerings.
- Develop a deep understanding of buyer personas, including their pain points, motivations, and decision-making processes within enterprise organizations.
- Analyze market opportunities and provide insights to inform product strategy and roadmap.
Value Proposition & Messaging:
- Develop clear, concise, and compelling value propositions that articulate the benefits of our solutions for enterprise customers.
- Create differentiated messaging frameworks that resonate with various enterprise stakeholders (e.g., IT leaders, business executives, procurement).
- Translate technical product features into business-oriented benefits.
Content Creation:
- Develop high-quality marketing content tailored for the enterprise audience, including white papers, case studies, webinars, presentations, solution briefs, and website content.
- Collaborate with subject matter experts and sales teams to ensure content accuracy and relevance.
Qualifications:
- 0-3 years of experience in enterprise B2B marketing, with a proven track record of lead generation and campaign execution.
- Experience in the payment or gaming industry is a plus.
- Strong skills in content marketing, SEO, and inbound marketing strategies.
- Experience in planning and managing event marketing at conferences or trade shows.
- Excellent communication and project management skills.
- Bachelor’s or Master’s degree in Marketing (BBA/MBA preferred).
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a talented team of professionals
- Chance to make a real impact on our business
- Challenging and rewarding work environment
- Growth opportunity to a sales or other roles in the organisation
Position Name: Implementation Consultant
Work Shifts: 6 pm- 3am IST
Work Location: Remote, India
Required Experience : 10 + Years
Position Overview :
Replicon the world's first knowledge workforce management solution provides a modern and unified solution designed for your business. We help align your people with projects, skills and time to build a high-performing organization. Replicon has 25+ years experience building world class SaaS products with an R&D budget of 41%. We are a 700+ strong team across multiple geographies and have 7800+ customers in 80+ countries.
As an Enterprise Implementation Consultant, you will be responsible for ensuring that Replicon’s customers achieve success with their chosen solution, which is defined by effective implementation, high user adoption, and return on investment. Leveraging your functional, technical and consultative skills, you will achieve these goals by understanding the customer’s overall business objectives and provide recommendations on how to get the most out of Replicon’s solutions to facilitate our customers business need. You will partner with our enterprise project team to review current business processes and make recommendations to improve efficiency while mapping solution design to Replicon product functionality.
Individuals with implementation experience in HRIS, time management, ERP, and/or payroll systems are encouraged to apply. Ideal candidates would have proven history of exemplary consultative skills, client servicing skills and experience in translating technical requirements to business solutions. You are expected to be creative and think outside the box to and be able to operate in in a fast-paced environment with competing priorities
Open to work in Global working hours
We have:
- An innovative, market-leading enterprise solution with a growing customer base
- An exciting, nurturing culture that rewards a determined attitude of getting things done and problems solved
- Clear goals with an opportunity to learn new things and explore a variety of avenues
- Smart, well-connected global teams that work like a family with the sole aim to delight customers
- An open-minded approach to continuous improvement of people, product and processes
You have:
- Bachelor’s Degree or equivalent work experience in the software industry
- PMP, ITIL certification is a plus
- Overall 10+ years of experience with 8+ years of strong consulting, customer delivery, Implementation experience of business software such as ERP, CRM, Payroll, HRIS, SAAS applications is a plus
- Excellent business acumen and experience dealing with challenging situations
- Experience working and communicating with C level executives and HR/Payroll heads
- Experienced in handling multiple complex engagements simultaneously
- Experience implementing multiple project configuration set up, with proven incorporation of structured planning and testing processes
- Expertise in setting and managing customer expectations at enterprise level
- Expertise in business processes, knowledge on system development, process improvements
- Expertise in gathering business requirements, process flows and use cases
- Expertise with modelling and mapping as-is and to-be business processes.
- Engaged in integration touch points and understanding of emerging technologies
- Excellent verbal and written communication skills
What you’ll do:
- Implement and manage a large volume portfolio of key customer accounts
- Responsible for optimal solution design and ensure it meets the client’s business needs
- Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solution
- Oversee successful implementation/configuration of Replicon’s product suite for each customer account by closely working with business analyst
- Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action
- Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines
- Participate in project planning activities, including defining detailed project tasks/activities
- Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing
- Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists
- Responsible for overall project management, stakeholder management and customer management
- Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement
- Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer

We are looking for a great Frontend developer who is proficient with React.js. Your primary
focus will be on developing user interface components and implementing them following
well-known React.js workflows (such as Flux or Redux). You will ensure that these components
and the overall application are robust and easy to maintain. You will coordinate with the rest of
the team working on different layers of the infrastructure. Therefore, a commitment to
collaborative problem solving, sophisticated design, and quality product is important.
RESPONSIBILITIES
● Developing new user-facing features using React.js
● Building reusable components and front-end libraries for future use
● Translating designs and wireframes into high quality code
● Optimizing components for maximum performance across a vast array of web-capable
devices and browsers
REQUIREMENTS
● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object
model
● Thorough understanding of React.js and its core principles
● Experience with popular React.js workflows (such as Flux or Redux)
● Familiarity with newer specifications of EcmaScript
● Familiarity with RESTful APIs and sockets
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Familiarity with modern front-end build pipelines and tools
● Experience with common front-end development tools such as Babel, Webpack, NPM,
etc.
● Ability to understand business requirements and translate them into technical requirements
● A knack for benchmarking and optimization
● Familiarity with code versioning tools
● Experience with PWAs and React Native is a huge plus

- Designing engaging and responsive landing pages
- Optimising sites for maximum speed and scalability
- Liaising with back-end developers to ensure web and app logic is properly integrated
- Ensuring website function and stability across devices i.e. desktop, mobile, tablet
- Working with marketing and research teams to incorporate brand elements and relevant market research findings into website
- Providing internal support and external customer service throughout the build and launch process of the website
Skill Required:
- HTML5, CSS3,
- Javascript and jquery elements
- Bootstrap
- WordPress, Drupal, Joomla
- Graphic Designing
- Photoshop
- Illustrator
Sales professional with 4+ years of experience. Highly proficient in managing the full sales life cycle from prospecting, qualifying, negotiating, closing to following up with potential clients. Should possess a true passion for consultative selling to help clients achieve their business goals along with the ability to work as part of a strong and dynamic team. Objectives of this Role · Represent our company, with a comprehensive understanding of our offerings · Research consumer needs and identify how our solutions meet them · Hire, train, motivate, and advise a team of sales representatives · Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance. · Continuously develop personal leadership, hiring, and training skills while ensuring the team is using effective sales tactics to meet revenue objectives. · Generate leads, and build and nurture client relationships Daily and Monthly Responsibilities · Create and execute a strategic sales plan that expands customer base and extends global reach · Meet with potential clients and grow long-lasting relationships by understanding their needs · Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships · Recruit salespeople, set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled · Identify knowledge gaps within the team and develop a plan to fulfill them · Oversee the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly · Manage month-end and year-end close processes Skills and Qualifications · Bachelor’s degree in marketing or business administration · 4+ years in sales management within a corporate setting · Proven track record of success the sales cycle from plan to close · Excellent communication, interpersonal, and organizational skills · Superb leadership ability · Ability to travel at least 20% of the time
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· Create posts, creatives, ads, memes, templates and banners for social media marketing, email marketing and website.
· Experience in graphic designing tools like Corel Draw, Adobe Illustrator, Adobe Photoshop, Canva, Figma etc. is a must.
· Conduct research on blockchain, cryptocurrency and digital asset trends/insights and stay updated with latest developments/happenings.
· Experience in designing creatives for cryptocurrency and blockchain, crypto exchange platforms, NFTs, online market research industry, ed-tech industry, digital advertising industry, e-commerce industry etc. is certainly a bonus.
· Candidate should have excellent creative designing skills.
· Collaborate with internal teams to design digital content with the objective of increasing brand reach, engagement with relevant stakeholders
Job Type: Full-time
Salary: Negotiable
Location: Delhi NCR
Experience: 1-2 years
Note: By applying to this job position you will have an opportunity to work with a blockchain and cryptocurrency tech start-up.
- Our growing company is in need of a resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets.
- We’re searching for professionals that have a solid track record of creating long-term value for organizations.
- First and foremost, we’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities.
- We’re looking for managers who are customer-obsessed and ready to solve the changing needs of our clients.
- Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape.
- Successful applicants should also be willing to travel.



