
Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.
Qualification for SME Insurance:
- 3-5 experience in the insurance industry
- Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
- Bachelor’s degree (or equivalent)
- English: Fluent
Roles and responsibilities
- Strong Process & product knowledge of the Insurance products
- Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
- Responsible for facilitating OJT for the new joiners on all Insurance related products and processes.
- Help in designing a best-in-class customer support and engagement journey for insurance products.
- Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
- Ability to take ownership and work for early resolution and closure of customer issues.
- Ability to accept change and make the best of any situation.
- Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
- Handling and monitoring of all complaints received through all mediums through tracking in defined TATs
- Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
- Keeping up to date with all the regulatory requirements and changes in the Insurance industry

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Job Description – AI Developer
Job Description
We are seeking a forward-thinking AI Developer with expertise in Generative AI, Machine Learning, Data Science, and Advanced Analytics. In this role, you will design, optimize, and deploy scalable AI solutions that power automation, personalization, and decision intelligence. You will closely collaborate with data engineers, product leaders, and business stakeholders to develop production-grade AI systems aligned with the latest enterprise AI trends such as LLM, prompt engineering, multimodal AI, and trustworthy/ethical AI practices.
This is a unique opportunity to work at the forefront of AI innovation, shaping high-impact solutions that address real-world challenges across industries.
Key Responsibilities
- Design and deploy advanced Generative AI models including LLMs, diffusion models, and multimodal architectures.
- Develop and fine-tune ML/DL solutions for NLP, computer vision, time-series forecasting, and predictive analytics.
- Implement RAG pipelines, embeddings-based search, and knowledge graph integrations to enhance context-aware AI applications.
- Stay ahead of AI research, industry trends, and tools (multi-agent systems, federated learning, privacy-preserving ML).
What we are looking for
- Strong programming background in Python (primary), R & Familiar with Object Oriented Programming Language.
- Proficiency in any of the framework PyTorch, TensorFlow, SAS, ChemBerta.
- Expertise in Machine Learning & Deep Learning.
- Strong grounding in mathematics & applied statistics (linear algebra, probability, optimization).
Qualifications
- Bachelor’s, Master’s, in Computer Science, Artificial Intelligence, Data Science, or related fields. We also welcome PhD scholars.
- 0–6 years of proven experience into AI development, optimization, and production deployment.
Preferred / Nice to Have
- Someone who is passionate about GEN AI is ideal candidate & did Research contributions or open-source AI project contributions.
- Exposure to multimodal AI, agent-based systems, or reinforcement learning.
- Knowledge of AI safety, interpretability frameworks, and responsible AI practices.
Job Description
Position: Senior HR Executive - People Experience
Department: Human Resources
Location: Connect and Heal (CNH) Bangalore
About Connect and Heal (CNH)
At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.
Position Summary
The Senior HR Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.
Key Responsibilities
1. Onboarding
- Coordinate with hiring managers and cross-functional teams to deliver induction programs.
- Facilitate documentation, verification, and orientation sessions for new employees.
- Ensure compliance with company policies and regulatory requirements during onboarding.
2. Recruitment
- Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
- Partner with department heads to understand staffing requirements and create effective hiring strategies.
- Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
- Conduct pre-employment checks and reference verifications to ensure quality hiring.
3. Employee Engagement
- Design and implement programs that enhance employee satisfaction, well-being, and retention.
- Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
- Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
- Analyze engagement metrics to recommend and implement improvements.
4. HRMS Management
- Oversee the maintenance and accuracy of employee data in the HRMS system.
- Ensure data security and compliance with data protection regulations.
Skills and Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
- Proficient in HRMS tools, Microsoft Office Suite.
- Strong interpersonal and communication skills.
- Ability to handle sensitive information with confidentiality and professionalism.
- Detail-oriented, with strong organizational and multitasking capabilities.
Why Join CNH?
- Be part of a fast-growing organization that prioritizes employee health and well-being.
- Collaborative and inclusive work culture.
- Opportunities for professional growth and development.

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Leading the engineering team and federated suites.
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Helping define Technical Roadmap and own the entire product delivery end to end.
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Working very closely with various business stakeholders to drive the execution of multiple business plans and technologies for the team.
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Improving, optimizing and identifying opportunities for efficient software development processes.
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Hiring, Developing and Retaining a strong team of engineers.
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7-9 years of experience with Java development, Spring Boot. Minimum 5+ years of managing high performance development team(s).
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Strong knowledge of REST and micro services based design.
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Experience across the product development SDLC with solving customer problem approaches.
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Prior product engineering leadership in Identity and Access Management solutions is a big plus.
Job Description:
Engage in code design, testing, integration, deployment, and enhancements
Write high-quality code and take responsibility for tasks
Solve performance bottlenecks
Communicate and collaborate with product manager, QA, and UI/UX teams
Deliver with quality, on-time in a fast-paced start-up environment
Have a strong sense of code quality
Candidate Profile:
Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
At least 5+ years of relevant experience as a back-end engineer
Excellent Java and object-oriented development skills
Experience in building and scaling microservices
Strong problem-solving skills, technical troubleshooting, and diagnosing
Solid knowledge of RDBMS and NoSQL technologies
Experience in developing back-ends for enterprise systems
Knowledge of debugging performance and optimization techniques
Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
Good knowledge of cloud technologies eg. AWS
Demonstrated ability to deliver in a fast-paced environment
What you will do:
- Customer Oriented: Being obsessed with providing the highest quality product and experience to the customer.
- A Go-Getter: Being a highly driven individual who goes that extra mile to deliver an outstanding product to the business team.
- Analytical and a Problem Solver: Understanding the needs and requirements and accordingly conceptualizing and designing solutions for the problems.
- Data Driven: Maintaining a track record of data driven decision making
- Adaptable: Demonstrating the ability to work in a fast paced and hyper-growth environment where the requirements are constantly changing.
- A Technology Geek: Being fanatical about technology and always on the look-out for newer and better ways of building solutions
- A Team Builder: Being a thoughtful interviewer/ mentor who constantly raises the bar for excellence. Mentoring and coaching tech talent to become tomorrow’s leaders, ensuring each new hire be significantly better than the team to raise the collective bar.
- A Visionary: Complementing product and design leadership with finding the right solution to the problems company is trying to solve for tomorrow.
- Entrepreneurial Mindset: Aligning our cross-functional teams to design and develop products aligned with our ambitions and strategy.
What you need to have:
- Good to have Bachelors/ Masters in Computer Science or a related field from IITs/ NITs/ BITS Pilani or other premium institutes
- 7 + years of overall experience with 2 to 5 years of people management experience as an Engineering / Software Development Manager
- Experience with managing people and projects is a must
- Expertise in J2EE server technologies
- Experience with web technologies and microservices architecture, Java, Linux, Apache, MySQL, solr, memcache, redis, javascript, ajax etc.
- Experience with high performance websites catering to high daily traffic is a plus
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
- Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services
- Exceptional design and architectural skills
- Some of the technologies/frameworks that we work on - Microservices Architecture, Python, Rest/gRPC, Node.js, MySQL, Postgres, AWS, ReactJS, React Native, Kubernetes

Job Description - Data Engineer
About us
Propellor is aimed at bringing Marketing Analytics and other Business Workflows to the Cloud ecosystem. We work with International Clients to make their Analytics ambitions come true, by deploying the latest tech stack and data science and engineering methods, making their business data insightful and actionable.
What is the role?
This team is responsible for building a Data Platform for many different units. This platform will be built on Cloud and therefore in this role, the individual will be organizing and orchestrating different data sources, and
giving recommendations on the services that fulfil goals based on the type of data
Qualifications:
• Experience with Python, SQL, Spark
• Knowledge/notions of JavaScript
• Knowledge of data processing, data modeling, and algorithms
• Strong in data, software, and system design patterns and architecture
• API building and maintaining
• Strong soft skills, communication
Nice to have:
• Experience with cloud: Google Cloud Platform, AWS, Azure
• Knowledge of Google Analytics 360 and/or GA4.
Key Responsibilities
• Work on the core backend and ensure it meets the performance benchmarks.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.
Key Responsibilities
• Design and develop platform based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
• Education - BE/MCA or equivalent.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open-source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like ReactJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for the functional/technical track of a project.
Whom will you work with?
You will closely work with the engineering team and support the Product Team.
Hiring Process includes :
a. Written Test on Python and SQL
b. 2 - 3 rounds of Interviews
Immediate Joiners will be preferred
Node js
Job Description
We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the client. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the client end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Roles and Responsibilities
- Integration of user-facing elements developed by front-end developers with server-side logic.
- Writing reusable, testable, scalable, and efficient code.
- Design and implementation of low-latency, high-availability, and high-performance applications.
- Implementation of security and data protection.
- Integration of data storage solutions { databases, key-value stores, blob stores, etc.}
- Familiarity with database Technology Such as MySQL, Oracle, and MongoDB.
Desired Candidate Profile
- Strong proficiency with JavaScript
- Knowledge of Node.js and frameworks available for it {such as Express etc }
- Knowledge of Micro Services Architecture and API Gateway.
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Good understanding of server-side templating languages {such as PUG, Jade, EJS, etc }
- Good understanding of server-side CSS preprocessors {such as SCSS, SASS, etc }
- Basic understanding of front-end technologies, such as HTML5, CSS3, and DOM manipulation.
- Understanding accessibility and security compliance
- User authentication and authorization between multiple systems, servers, and environments.
- Integration of multiple data sources and databases into one system
- Understanding fundamental design principles behind a scalable application
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Strong knowledge of Linux operating systems such as Ubuntu, CentOS.
- Basic knowledge of Cloud machines such as Elastic compute.
- Basic knowledge of Cloud Storage such as AWS S3, etc

