Product Manager - Customer Experience

About The Sleep Company

The Sleep Company is India's fastest-growing D2C sleep and comfort brand, built on patented Smart GRID technology and trusted by over 5 lakh customers. Our portfolio spans mattresses, pillows, toppers and ergonomic seating, sold across online channels and a growing network of experience centres nationwide. We move fast, think big and put the consumer at the centre of everything we do.

Role Overview

As Senior Product Manager, you will own the product roadmap for your category or platform. You will work with Engineering, Design, Marketing, Operations and Retail to build products and experiences that customers love and that grow the business.

Key Responsibilities

• Own the product vision, strategy and roadmap for your area
• Turn customer insights, data and business goals into clear priorities
• Write clear PRDs and user stories, and manage the backlog
• Lead product launches from idea to release, working closely with Engineering and Design
• Track key metrics such as conversion, retention and NPS, and act on what the data shows
• Run experiments and A/B tests to improve the customer journey across web, app and stores
• Work with Marketing, Supply Chain and Retail teams to keep product, pricing and experience aligned
• Study the market and competitors to spot new opportunities
• Mentor junior product managers and share best practices

Requirements

• Product management experience, ideally in D2C, e-commerce or consumer products
• Proven record of launching and scaling products
• Strong analytical skills and comfort with tools such as GA, Mixpanel or SQL
• Clear communication and the ability to manage multiple stakeholders
• Sound understanding of the omnichannel customer journey
• Bachelor's degree required; MBA is a plus

Key Responsibilities

Define product strategy, roadmap, and product development plans.

Conduct market and competitor analysis to identify new opportunities.

Drive product adoption, customer experience, conversion, and business growth.

Work with UX/UI, Engineering, Marketing, Operations, and Customer Support teams.

Track product performance using

Google Analytics and other analytics tools

.

Analyze customer feedback and data to drive product improvements.

Manage product launches, integrations, documentation, and internal training.

Identify opportunities for innovation, revenue growth, and product enhancement.

Requirements

Experience in

Product Management

, preferably within Travel/OTA/TravelTech.

Strong understanding of product strategy, roadmap, analytics, and execution.

Experience with

Google Analytics/product analytics tools

.

Strong communication, problem-solving, and stakeholder management skills.

Ability to manage multiple projects in a fast-paced environment.

Role Overview

We are looking for a driven and analytical Product Manager to own end-to-end product initiatives across our fintech ecosystem. You will work closely with Engineering, Growth, Risk, and Operations teams to build scalable, customer-centric solutions that drive measurable business impact.

Key Responsibilities

• Own the product lifecycle from problem discovery → PRD → launch → iteration
• Write clear and structured PRDs, user stories, and acceptance criteria
• Collaborate cross-functionally with Engineering, Design, Growth, Risk, and Business teams
• Define product roadmaps and prioritize based on impact and feasibility
• Analyze product performance, funnels, and user behavior using data
• Drive experimentation, A/B testing, and continuous optimization
• Translate business goals into scalable product solutions

Required Skills & Qualifications

• 3–7 years of Product Management experience (preferably in fintech/startup environments)
• Strong analytical skills with hands-on experience in SQL and Excel/Google Sheets
• Experience working in Agile environments with engineering teams
• Ability to think structurally and solve complex product problems
• Strong stakeholder management and communication skills
• Working understanding of APIs, integrations, and system workflows
• Comfort using AI tools to enhance productivity, documentation, research, and product discovery
• Basic understanding of prompt structuring to improve research, analysis, and workflow efficiency

Product Manager / Associate Product Manager

Turn messy real-world problems into simple products.

AbleCredit builds software for complex enterprise workflows where AI, APIs, business rules, human decisions, and real-world operations have to work together reliably. We care about building products that work in production - not just in demos. Our customers don't arrive with clean product requirements. They have operational problems involving people, policies, existing systems, edge cases, and workflows built over years. Product at AbleCredit means understanding that complexity deeply and turning it into reusable, simple product capabilities.

What You'll Own?

• Spend time with customers and internal teams to understand workflows, constraints, and the real problem behind requests.

• Translate ambiguous operational problems into clear product requirements, user journeys, and measurable outcomes.

• Work closely with engineering and design from discovery through rollout rather than handing off specifications.

• Prioritize based on customer impact, product strategy, effort, risk, and reuse across customers.

• Define success metrics and evaluate whether shipped products actually improve the workflow.

• Own launches, feedback loops, adoption, and iteration after release.

• Identify patterns across customer requests and turn them into reusable platform capabilities instead of one-off customizations.

• Maintain clarity on what we are building, why we are building it, and what we deliberately are not building.

What We're Looking For?

• 1-5 years of product, engineering, analytics, consulting, operations, or adjacent experience; level will be calibrated to experience.

• Strong problem decomposition and structured thinking.

• Ability to understand technical systems, APIs, data flows, and constraints well enough to work deeply with engineers.

• Excellent written and verbal communication.

• Comfort speaking with customers and asking detailed questions until the underlying workflow is understood.

• Bias toward evidence, prototypes, and shipped outcomes rather than process for its own sake.

• Ability to operate with ambiguity and make sensible trade-offs.

Nice to Have

• Experience with B2B SaaS, enterprise software, workflow products, fintech, or AI-assisted products.

• Technical background or prior engineering experience.

• Experience working with APIs, integrations, analytics, or operational products.

• Experience taking a product from discovery through adoption.

How Product Works Here?

Product managers are expected to understand the problem deeply, not act as ticket routers. The best solution may be a new feature, a platform primitive, a workflow change, an API, or deciding not to build something. Success is measured by customer and product outcomes, not PRD volume.

Position Overview:

We are building a new retail merchandising platform on top of that data. It answers what to stock, how much, and in which store, combining sales, catalogue, and customer data with GeoIQ’s location attributes at retail scale: thousands of stores, tens of thousands of SKUs, decisions made weekly.

As the product manager on this platform, you will own how those decisions reach the people who make them: category managers, planners and store operations teams. The models are being built alongside the product, so you will decide what gets built, in what order, and how its output fits into a buyer’s weekly planning cycle. You will work every day with data science and engineering, and what you ship changes what a store actually orders.

Responsibilities:

• Own one or more platform modules (demand forecasting, assortment planning, replenishment, new-launch allocation) from problem definition through to adoption.
• Spend time with merchandisers, category managers and store teams to understand how buying and replenishment decisions are made today, often in spreadsheets, and where that process breaks.
• Write specs that data science and engineering can build from: the decision being supported, its inputs, the business rules and constraints (minimum display quantities, pack sizes, warehouse reserves, brand rules), and what a good output looks like.
• Design the workflows that let planners act on model output with confidence: recommendation screens, overrides, explanations and exception queues.
• Define success metrics with the business (sell-through, stockouts, inventory turns, forecast accuracy, recommendation acceptance) and set up pilot-versus-control rollouts to measure them.
• Run pilots with store clusters and categories, gather feedback, and decide what changes before a module scales to the full network.
• Lead discovery when the platform extends to new brands and markets, each with its own data, supply chain and planning process.
• Keep the roadmap, priorities and trade-offs clear to merchandising, category, supply chain and leadership teams.

Expectations:

• Work experience: 2–5 years, with at least 2 years in product management
• Prior experience taking a product from problem definition to adoption by real users
• Comfortable with data: able to write SQL, work through a spreadsheet model, and read a model evaluation or A/B test result
• Clear written communication, including specs that engineers and data scientists can build from without a meeting
• Understanding of how ML-driven products differ: probabilistic outputs, accuracy limits, and the need for user overrides
• Experience with B2B, internal tools or data-heavy products will be an added advantage
• Experience in retail, e-commerce, merchandising, supply chain or inventory planning will be an added advantage
• Prior experience as an analyst, engineer or data scientist will be an added advantage

Join us early and own the product that decides what thousands of stores stock each week, working directly with the merchants who use it and the team that builds it.

Senior Product Manager – Growth & Consumer Products (FinTech Preferred)

We're looking for a Senior Product Manager with 6+ years of product management experience, including the last 3+ years owning consumer-facing B2C products (app, onboarding, checkout, growth, or conversion funnels).

Must Have:

- Consumer product ownership (not backend/infrastructure-focused)

- Strong track record of improving conversion, engagement, revenue, or retention through A/B testing and data-driven experimentation

- Experience with analytics, funnels, cohorts, and product metrics

- Active use of AI tools (ChatGPT, Claude, Gemini, Perplexity, etc.) in product work

- Strong stakeholder management across business, engineering, and design teams

- Experience writing PRDs, user stories, and working in Agile environments

- Current or recent experience in a B2C product company (FinTech preferred; otherwise Series B+ startup)

Good to Have:

- Experience with AI/ML products, prompt engineering, LangChain, or RAG.

Title: Senior Product Manager

Location: Mumbai

Job Type: Full-Time, Work From Office

About Us

Traya is an Indian direct-to-consumer hair care brand platform that provides a holistic treatment for consumers dealing with hair loss. The Company provides personalized consultations that help determine the root cause of hair fall among individuals, along with a range of hair care products that are curated from a combination of Ayurveda, Allopathy, and Nutrition. Traya's secret lies in the power of diagnosis. Our unique platform diagnoses the patient’s hair & health history, to identify the root cause behind hair fall and delivers customized hair kits to them right at their doorstep. We have a strong adherence system in place via medically trained hair coaches and proprietary tech, where we guide the customer across their hair growth journey, and help them stay on track. Traya is founded by Saloni Anand, a techie turned-marketeer and Altaf Saiyed, a Stanford Business School alumnus.

Our Vision:

Traya was created with a global vision to create awareness around hair loss, de-stigmatise it while empathizing with the customers that it has an emotional and psychological impact.

Most importantly, to combine 3 different sciences (Ayurveda, Allopathy and Nutrition) to create the perfect holistic solution for hair loss patients.

The Founders:

Founded by Saloni Anand, a techie-turned-marketeer and Altaf Saiyed, a Stanford Business School alumnus.

About Product Team:

Our Product Team works closely with the Business and Engineering teams to ensure we develop the right technology solutions for customer experience, acquisition, and retention. If you're passionate about making a difference in people's lives through cutting-edge product strategies, this role is for you.

Traya web and app are at the heart of user acquisition and retention. These platforms enable the user to get their hair loss diagnosed, purchase the hair care kit, get hair coach support, access features that help them remain consistent with their routine, and achieve great hair. The product management team at Traya is seeking a highly motivated, data driven Product Manager to drive the consumer-facing web and app products.

A successful Product Manager must have exceptional user insights and research background, data skills, strong analytical abilities, relationship-building and communication skills across cross-functional teams, an ability to work under tight deadlines, a track record of delivering results, and be an independent self-starter.

Responsibilities:

●Acquisition/ Retention Strategy: Develop and execute a comprehensive retention/acquisition strategy for our mobile app, utilizing data-driven insights to identify opportunities for improvement.

●User Experience Enhancement: Collaborate with cross-functional teams, including UX/UI designers and developers, to enhance the overall user experience within the app, ensuring use in seamless navigation and engagement.

●Feature Development: Lead the ideation, planning, and execution of new features and functionalities within the app that contribute to improved user retention. Analytics and Insights: Utilize analytics tools and customer feedback to monitor user behaviour, identify pain points, and propose data-driven solutions to increase user engagement and retention.

● A/B Testing: Implement A/B testing methodologies to evaluate the performance of different features and strategies, optimizing for user retention metrics. Communication and Collaboration: Effectively communicate product initiatives and updates to cross-functional teams, ensuring alignment with overall company objectives.

●Competitor Analysis: Stay informed about industry trends, competitor activities, and emerging technologies to inform product decisions and maintain a competitive edge.

●KPI Monitoring: Establish key performance indicators (KPIs) related to user retention and regularly monitor, report, and analyse these metrics to track the success of implemented strategies.

Qualifications:

● Bachelor's degree in Computer Science, or a related field.

● Proven experience as a Product Manager with a focus on improving user retention in a consumer company.

● Strong analytical and problem-solving skills, with the ability to interpret data and trends.

● Experience with mobile app development and a solid understanding of user experience principles.

● Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.

● Familiarity with A/B testing methodologies and a data-driven

decision-making approach.

● Proactive mindset with the ability to prioritize and manage multiple projects simultaneously.

● Knowledge of agile development methodologies is a plus.

Product Manager Job Description

We are looking for a dynamic Product Manager to lead the development and management of digital products. The candidate will be responsible for defining product strategy, coordinating with cross-functional teams, and ensuring successful product delivery aligned with business goals and customer needs.

Key Responsibilities

• Define product strategy and product roadmap
• Work closely with technology, design, marketing, and business teams
• Gather and analyze customer requirements and market insights
• Translate business requirements into product specifications
• Manage the product development lifecycle
• Monitor product performance and user feedback
• Drive product improvements and feature enhancements
• Ensure timely product launches and updates
• Collaborate with stakeholders to achieve business objectives

Required Qualifications

• Bachelor’s degree in Business, Technology, or related field
• 3–5 years of experience in product management or related roles
• Strong understanding of digital products and product lifecycle
• Experience working with cross-functional teams
• Excellent analytical and problem-solving skills

Key Skills

• Product Strategy & Roadmap
• Product Lifecycle Management
• Market & User Research
• Agile / Scrum Methodology
• Stakeholder Management
• Data-driven Decision Making

Associate Product Manager TAP INVEST

Location: Bangalore · On-site, 5 days/week in office

Experience: 1–3 years, in Product, Analytics, or Consulting Function:

Product Management

About Tap Invest

Tap Invest is India's leading Fixed Income Investment Platform, committed to empowering investors with secure and smart investment opportunities. Join us in the pursuit of Financial Freedom through our innovative approach to wealth creation. The Role As a Associate Product Manager at Tap Invest, you will own end-to-end product structure for your area - from framing the problem to shipping and measuring the outcome. You'll drive growth-centric features that move core metrics, and lead the infrastructural and platform changes that let the product scale reliably.

What You'll Do → Own end-to-end product structure — from problem framing and scoping to shipping and measuring outcomes. → Build growth-centric features that move activation, engagement, and retention metrics. → Lead infrastructural and platform changes needed to scale the product reliably. → Work closely with engineering, design, and stakeholders to turn strategy into shipped product. → Build high-impact product experiences that help users make smarter investment decisions. → Own outcomes, not just features or sprints. → Tackle complex, ambiguous problems across investments, user engagement, and more.

What We're Looking For → 1–3 years of experience in Product Management, Analytics, or Consulting. → Strong hands-on SQL skills — comfortable pulling and interpreting data independently. → Proven ability to scope problems and write clear PRDs from ambiguous inputs. → A strong sense of ownership — you drive things to closure without being told to. → Ability to lead with clarity, aligning engineering, design, and stakeholders around a shared plan. → Strong with data — comfortable using it to prioritize, validate, and course-correct.

Good to Have → Prior experience in Fintech or BFSI — a strong plus.  

Strong Senior Product Manager — Vertical Products (Fintech, Growth & Conversion) Profile

2

Mandatory(Experience 1)- Must have 6+ years of product management experience, with the most recent 3 years spent owning a consumer-facing product surface (app, web funnel, onboarding, checkout, or equivalent B2C surface).

3

Mandatory(Experience 2) - Must have consumer-facing product ownership as the centre of gravity. Backend, API, infra, or internal-tools PMs with no recent consumer-facing surface will not be considered. Backend exposure alongside real consumer-funnel work is fine; a backend centre not.

4

Mandatory(Experience 3)- Must have a metric-backed track record improving conversion, revenue yield, engagement, or lead quality in a consumer funnel — owned numbers, a steady experimentation cadence (A/B tests, rollouts, readouts), and comfort with analytics: funnels, cohorts, drivers, causal reasoning, measurement hygiene.

5

Mandatory(Experience 4)- Must be fluent with AI — active, habitual use of AI tools (ChatGPT, Claude, Gemini, Perplexity, or equivalent) in daily product practice.

6

Mandatory(Stakeholder Mgmt)- Must be able to act as the primary link between business leaders, tech teams, and external partners — communicating roadmap, priorities, trade-offs, and performance readouts to senior stakeholders, and working with distributed teams across time zones (Australia, India, Philippines).

7

Mandatory(Product Writing & Agile Delivery)- Must have strong product writing — problem briefs, PRD-lite/user stories, experiment plans, decision logs — and deep working command of Agile frameworks and tools.

8

Mandatory(Company) - Must be from B2C product company. FinTech is the priority . A non-fintech candidate qualifies only if currently or recently at a Series B plus company.

9

Preferred(Skill)- Exposure to LangChain, RAG, or prompt engineering in a product context; experience working directly with data science/ML teams on model-backed features; prior AI features in transactional or financial-services consumer UX.