Product Manager - Customer Experience

We are looking for a business development executive to join our sales team. They would primarily spend time making calls, updating records on Zoho CRM and researching our prospects online.

Pay: 20,000 (Fixed) + Bonus up to 5000

Experience Level: 06 months- 1 year

Location:  Jayanagar, Bangalore, Karnataka, India

Work from office: 9 am to 6 pm (Mon - Sat)

Requirements:

Excellent written and verbal communication skills

Hungry & energetic attitude

Job Responsibilities:

Your primary responsibility is to organise sales meetings for your senior team members, and your secondary responsibility is to keep our CRM updated.

The role involves managing leads on Zoho CRM and mainly includes calling them regularly to identify requirements. It may involve the following but is not limited to:

Generating leads

Enriching them by browsing the internet/ calling & field visit (Field visit is mandatory for twice a week) 

Coordinating with the sales team and customers

Making reports for weekly meetings

Why join this role?

It will provide the right environment and guidance to start your career in the world of high ticket B2B sales. Our average deal value is > 1 Crore annually recurring revenue. 

About the Company:

NVS is a 65 crore 18-year-old people transportation firm that caters to over 30+ schools and corporations that include thousands of employees and parents, currently resulting in over 20000+ Daily active users. We also have a software business that is 4 years old. We are an ever-growing firm with a pan-India but Bangalore-heavy presence and are constantly innovating. We pride ourselves on providing top-notch feature-rich products and customer-centric reliable services. We are rapidly expanding to top schools, corporations, and new cities, keeping kids safe, employees reaching the office on time and parents reassured.

Company Website: https://www.nvstravelsolutions.in/

The Opportunity:

Working within the Professional Services team as Senior Implementation Consultant you will be responsible for ensuring our customers are implemented efficiently and effectively. You will partner with our customers to take them on a journey from understanding their incentive compensation needs, through design and building within the product, testing and training, to the customer using Performio to pay their commissions. You will be able to work independently as well as part of small project teams to create and implement solutions for existing and new customers alike.

About Performio:

We are a small, but mighty company offering incentive compensation management software (ICM) that regularly beats the legacy incumbents in our industry. How? Our people and our product.

Our people are highly-motivated and engaged professionals with a clear set of values and behaviors. We prove these values matter to us by living them each day. This makes Performio both a great place to work and a great company to do business with.

But a great team alone is not sufficient to win. We also have a great product that balances the flexibility that large companies need in a sales commission solution with the great user experience buyers have come to expect from modern software. We are the only company in our industry that can make this claim and the market has responded favorably. We have a global customer base across Australia, Asia, Europe, and the US in 25+ industries that includes many well-known companies like News Corp, Johnson & Johnson and Vodafone.

What will you be doing:

• ● Effectively organize, lead and facilitate discussions with Customers and internal Stakeholders
• ● Elicit detailed requirements from Customers around their sales comp plans, data, and processes
• ● Deliver thorough, well-documented, detailed system design that ties back to Customer specific requirements
• ● Implement system designs in our SaaS ICM Software product: Setup data intake from the Customer, data integration / enrichment / transformation, buildout the compensation plans in the software tool, configure reporting & analytics according to customer requirements gleaned in the discovery process
• ● Conduct thorough functional testing to ensure a high-quality solution is delivered to customers
• ● Evaluate discrepancies in data and accurately identify root causes for any errors
• ● Lead the Customer Testing Support & System Handover activities, working closely with Customer Admins
• ● Train & support Customer Admins on the Performio product and the Customer’s specific implementation
• ● Be actively involved and support Customers through the system go-live process
• ● Support existing Customers by investigating and resolving issues
• ● Provide detailed and accurate estimates for potential Customer Projects & Change
• Requests
• ● Participate in activities, and provide feedback on internal processes and the standard
• solution
• ● Document best practices, define/develop reusable components; and advocate
• leverage/reuse of these to improve the Delivery Efficiencies for Performio & the Time to
• Value for Customers
• ● Participate in activities, and provide Customer focused feedback on improving and
• stabilizing the product
• ● Track work on projects using our PS automation software
• What we’re looking for:
• ● 5+ Years of relevant working experience in professional services on implementation of ICM solutions using products like SAP Commissions/Callidus, Xactly, Varicent etc.
• ● Proficient in working with large datasets using Excel, Relational Database Tables, SQL, ETL or similar type of tools
• ● Good understanding of Incentive Compensation Management concepts
• ● Willing to take on ambiguous & complex challenges and solve them
• ● Loves and is good at multitasking and juggling multiple workstreams
• ● Effective and confident in communication - ability to interface with senior employees at
• our Customers
• ● Ability to lead projects / initiatives, coach & guide junior consultants to help them be
• successful in their roles
• ● Highly detail oriented - takes great notes, can document complex solutions in detail
• ● Some understanding of accounting, finance, and/or sales comp concepts
• ● Positive Attitude - optimistic, cares deeply about Company and Customers
• ● High Emotional IQ - shows empathy, listens when appropriate, creates healthy
• conversation, dynamic, humble / no ego
• ● Resourceful - has a "I'll figure it out" attitude if something they need doesn't exist
• ● Smart and curious to learn
• ● Programming experience using Python will be a plus
• Why us:
• We’re fast-growing, but still small enough for everyone to make a big impact (and have face time with the CEO). We have genuine care for our customers and the passion to transform our product into one where experience and ease of use is a true differentiator. Led by a

strong set of company values, we play to win and are incentivized to do so through our employee equity plan.

We’ve adapted well to the work from home lifestyle, and take advantage of flexible working arrangements.

Our values speak strongly to who we really are. They mean a lot to us, and we use them every day to make decisions, and of course to hire great people!

• ● Play to win - we focus on results, have a bias to action and finish what we start
• ● Paint a clear picture - we’re clear, concise and communicate appropriately
• ● Be curious - we surface alternative solutions and consistently expand our knowledge
• ● Work as one - we all pitch in but also hold each other to account
• ● Do the right thing - we put what’s right for our customers over our own ego 

JD Code: SHI-LDE-01 

Version#: 1.0 

Date of JD Creation: 27-March-2023 

Position Title: Lead Data Engineer 

Reporting to: Technical Director 

Location: Bangalore Urban, India (on-site) 

SmartHub.ai (www.smarthub.ai) is a fast-growing Startup headquartered in Palo Alto, CA, and with offices in Seattle and Bangalore. We operate at the intersection of AI, IoT & Edge Computing. With strategic investments from leaders in infrastructure & data management, SmartHub.ai is redefining the Edge IoT space. Our “Software Defined Edge” products help enterprises rapidly accelerate their Edge Infrastructure Management & Intelligence. We empower enterprises to leverage their Edge environment to increase revenue, efficiency of operations, manage safety and digital risks by using Edge and AI technologies. 

SmartHub is an equal opportunity employer and will always be committed to nurture a workplace culture that supports, inspires and respects all individuals, encourages employees to bring their best selves to work, laugh and share. We seek builders who hail from a variety of backgrounds, perspectives and skills to join our team.  

Summary 

This role requires the candidate to translate business and product requirements to build, maintain, optimize data systems which can be relational or non-relational in nature. The candidate is expected to tune and analyse the data including from a short and long-term trend analysis and reporting, AI/ML uses cases. 

We are looking for a talented technical professional with at least 8 years of proven experience in owning, architecting, designing, operating and optimising databases that are used for large scale analytics and reports. 

Responsibilities 

• Provide technical & architectural leadership for the next generation of product development. 
• Innovate, Research & Evaluate new technologies and tools for a quality output. 
• Architect, Design and Implement ensuring scalability, performance and security. 
• Code and implement new algorithms to solve complex problems. 
• Analyze complex data, develop, optimize and transform large data sets both structured and unstructured. 
• Ability to deploy and administrator the database and continuously tuning for performance especially container orchestration stacks such as Kubernetes  
• Develop analytical models and solutions Mentor Junior members technically in Architecture, Designing and robust Coding. 
• Work in an Agile development environment while continuously evaluating and improvising engineering processes 

Required 

• At least 8 years of experience with significant depth in designing and building scalable distributed database systems for enterprise class products, experience of working in product development companies. 
• Should have been feature/component lead for several complex features involving large datasets. 
• Strong background in relational and non-relational database like Postgres, MongoDB, Hadoop etl. 
• Deep exp database optimization, tuning ertise in SQL, Time Series Databases, Apache Drill, HDFS, Spark are good to have 
• Excellent analytical and problem-solving skill sets. 
• Experience in  for high throughput is highly desirable 
• Exposure to database provisioning in Kubernetes/non-Kubernetes environments, configuration and tuning in a highly available mode. 
• Demonstrated ability to provide technical leadership and mentoring to the team 

Job Responsibility:

• Work in collaboration with the Design and Technology Team Team, break down epics into features and features into stories to build MVP solutions to enable benefits realization in the shortest possible time frame
• Utilize analysis expertise to consistently elaborate requirements into detailed solutions.
• Facilitate discussions with Technical Leads and Squads to review and estimate features and stories
• You will work alongside the Product Owner to ensure that features and stories are continuously prioritized on the backlog and aligned to business value streams
• Contribute towards sprint planning for the Squad, ensuring that prioritization and dependencies are considered when bringing new work in for development
• To understand business requirement
• Understanding business requirements through user requirements gathering sessions
• to take lead a project from the very beginning till the project is delivered successfully
• Mapping business requirements to Functional solutions and Preparing BRD document
• Creating Functional specifications from which developers can create application solutions.
• Prepare a test Plan with scenarios and Test cases, detailing the test steps. Identify and gather data from various sources. Execute test cases and record result
• Take ownership of product delivery timelines and milestones typical tasks to involve analysis of business requirement requests, liaising with the Development Team and Management to complete development, support of UAT
• Analyze business problems and provide solutions.
• Participate with peers and represent the business on project teams
• Should be able to communicate the business idea and thought process clearly

Required Candidate profile:

• Great Problem-solving skills.
• Possess the ability to work in a fast-paced environment with changing priorities and deadlines
• Be used to working and communicating as part of a high-performing agile Team
• Ability to translate customer opportunities and pain points into detailed Features and User Stories that our Developer and Quality Assurance Engineers can understand and deliver
• Strong organizational and project management skills.
• Knowledge of AWS, Google Cloud, or Azure
• Familiarity with the latest technology like Blockchain is a plus.
• Excellent verbal communication skills.

• Partnering with internal business owners (product, marketing, edit, etc.) to understand needs and develop custom analysis to optimize for user engagement and retention
• Good understanding of the underlying business and workings of cross functional teams for successful execution
• Design and develop analyses based on business requirement needs and challenges.
• Leveraging statistical analysis on consumer research and data mining projects, including segmentation, clustering, factor analysis, multivariate regression, predictive modeling, etc.
• Providing statistical analysis on custom research projects and consult on A/B testing and other statistical analysis as needed. Other reports and custom analysis as required.
• Identify and use appropriate investigative and analytical technologies to interpret and verify results.
• Apply and learn a wide variety of tools and languages to achieve results
• Use best practices to develop statistical and/ or machine learning techniques to build models that address business needs.

• 2 - 4 years  of relevant experience in Data science.
• Preferred education: Bachelor's degree in a technical field or equivalent experience.
• Experience in advanced analytics, model building, statistical modeling, optimization, and machine learning algorithms.
• Machine Learning Algorithms: Crystal clear understanding, coding, implementation, error analysis, model tuning knowledge on Linear Regression, Logistic Regression, SVM, shallow Neural Networks, clustering, Decision Trees, Random forest, XGBoost, Recommender Systems, ARIMA and Anomaly Detection. Feature selection, hyper parameters tuning, model selection and error analysis, boosting and ensemble methods.
• Strong with programming languages like Python and data processing using SQL or equivalent and ability to experiment with newer open source tools.
• Experience in normalizing data to ensure it is homogeneous and consistently formatted to enable sorting, query and analysis.
• Experience designing, developing, implementing and maintaining a database and programs to manage data analysis efforts.
• Experience with big data and cloud computing viz. Spark, Hadoop (MapReduce, PIG, HIVE).
• Experience in risk and credit score domains preferred.

• Enguru is India’s leading destination for online learning English, with over 4 crore learners
• who have used our products. enguru caters to multiple audiences, including adult and
• children learners looking to learn English through live group and/or personal classes.

• You will have end-to-end ownership in helping to launch the first iOS app in the enguru
• product suite. You will work closely with back-end engineers, product managers and graphic
• designers to build different layers of the infrastructure. You will be responsible for
• discovering, evaluating and implementing new technologies in your process to optimise the
• development efficiency.

• Experience in publishing iOS apps in the app store, and worked on the development of iOS apps and their integration with back-end services.

• Proficient in offline storage database systems and experience with third-party libraries (including custom libraries
• Strong debugging, troubleshooting, performance tuning and optimisation skills.
• Knowledge of asynchronous and multithreading pattern.
• Excellent computer science fundamentals, including databases, OOP, data structure and algorithm knowledge.
• Experience building fluid custom interfaces for a variety of screens, backed with a strong understanding of Apple design principles and interface guidelines.

HealthPlix is a digital health company with a vision to enhance the experience of treating and managing your patients, including those with chronic conditions such as diabetes. We help improve patient retention by providing a platform for clinics to have more meaningful communication with patients. At the same time, we also provide clinics with the benefits of digital practice, such as understanding data-driven insights on the performance of the clinic's practice.

Currently, at its growing stage, a stint with HealthPlix Technologies will allow you to work with a dynamic & young organization with a vision to transform the healthcare sector. You will also gain an understanding of how the healthcare sector in India works and the changes through which the Indian healthcare sector is going through.

HealthPlix is looking for talented and competitive ‘Business Development Manager/Executive who thrive to become sales champions. The role will require you to visit doctors of single and multi-speciality clinics and enable them to digitize their clinics.If you want to make an impact in the Healthcare industry and be a part of the digital revolution then HealthPlix is the right place for you.

In the role of BDM, the employee will play a pivotal role in achieving our ambitious Doctor acquisition and revenue growth objectives.

• Understand needs and requirements; build a strong relationship with doctors
• Visit the assigned market territory to conduct demos for users (doctors) and manage deal closure
• Building sales pipeline by acquiring new and converting competition user
• Rigorous & structured follow-ups with Doctors to ensure sales closure
• Provide in-depth platform training to the doctors and clinic staff
• Close sales and achieve monthly and quarterly targets
• Maintain and expand your database of prospects through referral channel

• Excellent communication skills(English & Regional language preferred) with a focus on driving a sales
• Plan and travel extensively across the assigned territory & upcountry if required
• Strong people skills with high customer-centricity
• Good technical understanding of the product
• Strong listening, presentation & time management skills
• Any bachelor's / Master's degree

• Lucrative monthly incentive and R&R programs
• Free medical insurance from the company
• Day shift (10.30 am to 7.30 pm)
• 6 days Working 1 day off (Sunday)

Job Summary: - This is not a hardcore BPO job wherein you're required to take 100+ calls or chats. This is a Client Facing role and someone who has good communication skills is highly suitable for this position!

You would be alleviating our client's day-to-day responsibilities by: -

• Responding to emails and phone calls
• Scheduling meetings
• Booking travel and accommodations
• Managing a contact list
• Preparing customer spreadsheets and keeping online records
• Organizing managers’ calendars
• Performing market research
• Creating presentations, as assigned
• Addressing employees' administrative queries
• Providing customer service as the first point of contact

What we expect: - This is a 100% remote opportunity that requires working in the U.S. timezone. The VA role is one that doesn’t neatly fit within the confines of the “9 - 6 day”, so we’re looking for a go-getter who’s eager to be flexible and available, even outside traditional working hours. Our Virtual Assistant will serve as an essential partner to the client. This highly organized, endlessly resourceful person will ensure that nothing falls through the cracks.

Benefits of working with WING: -

• 100% remote opportunity which gives freedom to work at your desired location.
• Benefits of both worlds - Enthusiasm & Learning curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.
• The sky's the limit when it comes to learning, growth & ideas.
• We do not follow the “typical corporate” hierarchy ladder.
• As part of our dedication to an inclusive and diverse workforce, Wing is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

• Tie up with Pharmacies for execution of customer orders   
• Get company agreement signed by pharmacies in specified timelines.  
• Train Pharmacies on the process for receiving, processing and execution of App orders  
• Coordinate with call centre team for resolving execution issues of partner pharmacies  
• Manage payment settlement with partner pharmacies  

• Ensure timely submission of reports by partner pharmacies like GMV, product wise sale report, etc.