Architect

Strong Senior Implementation Engineer (Post-Sales SaaS / Enterprise Onboarding) Profiles

Mandatory (Experience 1): Must have recent 4+ years of experience in technical implementation, solutions engineering, or customer-facing engineering roles within B2B SaaS, preferably for global / US clients.

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and technical implementation for complex or enterprise accounts from kickoff to go-live, including customer requirement gathering, configuration, data setup, integrations, validation, and post go-live support.

Mandatory (Experience 3): Must have strong Python scripting skills, with hands-on experience writing scripts for data migration, ETL workflows, automation, and data transformation (CSV, JSON, spreadsheets, APIs).

Mandatory (Experience 4): Must have experience working with APIs, webhooks, REST integrations, reading/debugging JSON payloads, handling authentication flows, and troubleshooting integration issues.

Mandatory (Experience 5): Must have hands-on exposure to data modeling, SQL queries (PostgreSQL preferred), data validation, reconciliation, and quality checks to ensure accuracy during migrations and billing-related workflows.

Mandatory (Experience 6): Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.

Mandatory (Early Career) : Candidate must have either a B.Tech in Computer Science (CS) or at least 1+ year of early career experience as a Software Engineer / Developer before transitioning into implementation roles.

Mandatory (Company Type): B2B SaaS or Services company selling to North America / global markets, in a customer-facing implementation or onboarding

Key Responsibilities

Lead Generation & Outreach

·      Contact and develop relationships with potential customers through email marketing, cold calling, and LinkedIn outreach.

·      Execute email campaigns targeting prospects to generate leads and create business opportunities.

·      Mine data and extract information of C-level executives from various online sources and tools.

Sales Process Management

·      Follow up on leads and respond to sales inquiries from existing and potential customers as per guidelines.

·      Assist senior staff in generating and following up on leads.

·      Convince clients, schedule appointments, and manage the sales pipeline.

·      Track sales efforts and monitor results to ensure alignment with targets.

Customer Relationship Management

·      Liaise between customers and the company to provide up-to-date status on service, pricing, and new product releases.

·      Collect customer feedback and conduct market research to inform business strategy and product development.

·      Maintain CRM systems to manage lead generation, track interactions, and store customer information.

Market & Competitor Analysis

·      Stay informed about the latest products, market trends, and competitors to provide insights for business strategy.

·      Increase business opportunities through various routes to market.

Required Skills & Qualifications

·      Strong communication and interpersonal skills.

·      Proficient in email marketing, cold calling, and LinkedIn outreach.

·      Experience in data mining and CRM systems.

·      Ability to prepare detailed reports and commercial proposals.

·      Strong analytical and organizational skills.

·      Ability to work independently and as part of a team.

·      Understanding of market research and customer feedback processes.

Performance Metrics

·      Number of new leads generated.

·      Conversion rate of leads to appointments and sales.

·      Quality and timeliness of proposals and reports.

·      Customer satisfaction and feedback.

·      Sales targets and revenue growth.

Job Description

We are looking for a passionate Search Specialist Backend Engineer to join our team. This role will focus on improving and optimizing our search capabilities to enhance user experience, scalability, and relevancy.

Location - Bangalore

Designation - Senior Software engineer - Search Specialist

Responsibilities:

● Design, develop, and maintain the search application, ensuring performance, and scalability.

● Collaborate with cross-functional teams to define and implement search features and improvements.

● Ensure search results are relevant by employing techniques like ranking, personalization, and recommendation.

● Work on complex problems related to search algorithms, data structures, and distributed systems.

● Implement logging, metrics, and monitoring for search services.

● Optimize search by tuning the underlying algorithms, experimenting with new techniques, and leveraging tools like Elasticsearch, Solr, etc.

● Maintain and improve existing search functionalities while ensuring backward compatibility.

● Stay updated with the latest advancements in search technology and industry best practices.

Basic Qualifications:

● Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.

● Experience with search engines like Elasticsearch, Solr, or similar technologies.

● Solid understanding of algorithms, data structures, and distributed systems.

● Proficiency in Python and Django.

● Familiarity with RESTful APIs and backend services.

● Preferred Qualifications:

● Experience with natural language processing (NLP) or machine learning as applied to search.

● Knowledge of various search relevance techniques and ranking algorithms.

● Experience in a cloud environment (e.g., AWS, Google Cloud, Azure). ● Familiarity with containerization technologies such as Docker and Kubernetes.

● Strong analytical and debugging skills. Personal Attributes:

● Strong communication skills and ability to collaborate effectively in a team setting.

● A keen interest in improving user experience through search.

● Proactive, self-motivated, and able to work in a fast-paced environment

Senior Automation Engineer

Requirements:

Backend: Knowledge of Laravel framework including:

- routing

- middleware

- migration

- ORM Automated tests using Codeception.

Database:

- Postgres

- SQL queries.

- Database performance related tests.

Front End:

- UI automation using Cypress.

- Cross-browser testing.

- Responsive design testing.

CI/CD pipeline:

- Experience with CI/CD tools and workflows such as Github actions

Responsibilities:

• Designing Hive/HCatalog data model includes creating table definitions, file formats, compression techniques for Structured & Semi-structured data processing

• Implementing Spark processing based ETL frameworks

• Implementing Big data pipeline for Data Ingestion, Storage, Processing & Consumption

• Modifying the Informatica-Teradata & Unix based data pipeline

• Enhancing the Talend-Hive/Spark & Unix based data pipelines

• Develop and Deploy Scala/Python based Spark Jobs for ETL processing

• Strong SQL & DWH concepts.

Preferred Background:

• Function as integrator between business needs and technology solutions, helping to create technology solutions to meet clients’ business needs

• Lead project efforts in defining scope, planning, executing, and reporting to stakeholders on strategic initiatives

• Understanding of EDW system of business and creating High level design document and low level implementation document

• Understanding of Big Data Lake system of business and creating High level design document and low level implementation document

• Designing Big data pipeline for Data Ingestion, Storage, Processing & Consumption

• Analysing medical processes and service quality
• Developing review parameters for quality assessment
• Improving care service delivery and patient experience
• Coordinating with inhouse team of 50 doctors 
• Coordinating with patients for managing grievances
• Creating reports for periodic reviews

Requirements:

• MBBS in Medicine with 1-4 years’ operational and/or administrational experience in a hospital/healthcare company. 
• Fluency in English
• Proficiency in MS office is a must.
• Problem solving attitude
• Post-graduation not required.
• Working Sundays 

However Candidates who are BDS, BAMS or BHMS with at least 2 years in healthcare operations and admin experience may also apply.