Database Performance Engineer

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

WordPress: As a WordPress Developer, you will be responsible for designing and developing engaging and responsive websites using WordPress. You will collaborate with cross-functional teams to deliver high-quality web solutions that align with our goal.

Responsibilities:

• Develop and maintain custom WordPress themes and plugins, ensuring responsive design and optimal performance.
• Collaborate with UI/UX designers to convert designs into functional websites while maintaining visual and brand consistency.
• Customize and extend existing WordPress functionalities to meet specific project requirements.
• Optimize website performance, including page load times, user experience, and mobile responsiveness.
• Debug and troubleshoot website issues and implement timely solutions.

Qualifications:

• Bachelor's degree in Computer Science, Web Development, or a related field (preferred but not required).
• Proven experience as a WordPress Developer with a strong portfolio showcasing previous projects.
• Proficiency in HTML, CSS, JavaScript, PHP, and MySQL.
• Experience with responsive design principles and frameworks.
• Solid understanding of web performance optimization techniques.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Self-motivated with the ability to manage multiple projects and meet deadlines.

Job Title: Java Developer
Experience: 1year to 5 years
Location: Chennai

Job Description :

• Design & development of Java applications using Java EE, Spring Boot, Database
•  Experience in designing, analyzing, coding and troubleshooting large-scale distributed systems
• Ensuring continuous professional self-development
• Strong core Java skills - Multithreading, Collections, Concurrent programming 
• Should have knowledge of OOPS, Design Patterns and data structure
• Should have strong understanding of databases and its core concept including stored procedure
• Ability to work in team and handle production environment, application maintenance.

Roles and Responsibilities: 

• Must be self-driven and motivated
• Proficient in writing quality, efficient and performant code for iOS app, using Swift
• Follow right architecture and design patterns
• Aware of the agile working environment
• Document design/technical guidelines and spread knowledge across teams
• Responsible for self/peer code reviews
• Viable suggestions with clear understanding of iOS fundamentals
  
  
  Requirements :

  (Must have skills) 

• Swift (relevant knowledge)
• iOS Fundamentals
• MVVM/VIPER (relevant knowledge and experience )
• SOLID principles
• Third party integrations likes google map, firebase, Analytics
• Know about push notification & deep linking

https://electronlabs.org/">Electron Labs is building a new protocol to make various blockchains interoperable. Our goal is to enable cross-chain contracts to connect with each other in the same way as same-chain contracts connect i.e., via function calls. We have developed a new in-house tech called https://garvitgoel.medium.com/what-is-bdlc-and-how-it-works-5716fbbacde8">Bi-Directional Light Client that allows a smart contract to independently verify whether the cross-chain transactions submitted to it are valid. We further use ZK-SNARKS to reduce the gas cost of running the light client on-chain.

Desired Qualifications

1. A good grasp of blockchain fundamentals, various consensus algorithms, and detailed knowledge of at least one major blockchain.
2. Previous work (demonstrable) in blockchain technology, web3, or protocol development
3. In-depth understanding of Number Theory and Cryptography. Knowledge of Cryptographic Algorithms and zero-knowledge proofs are highly preferred.
4. Superior mathematics and problem-solving skills, excellent pattern recognition, passion for solving puzzles.
5. Proficiency in one of the following languages: Go-lang, Rust, is highly preferred. Working knowledge of Solidity, Javascript, Python, or similar scripting languages puts you in front of our list
6. Grounded research skills and an ability to absorb documentation quickly
7. Strong background in Computer Science. Knowledgeable in Algorithms and Data Structures.

Roles and Responsibilities

1. You will be assigned one blockchain (Ethereum /Polygon /NEAR /tendermint /Polkadot/Aleo). You will be required to implement the light client of this blockchain in https://docs.circom.io/">Circom language (Domain Specific Language for ZK-SNARKS).
2. Write go-lang based networking relayers that enable communication between blockchains and zk-provers.
3. Maintain relayer and zk-prover infrastructure (cloud machine and codebase)
4. Write kickass documentation.

Location: Delhi NCR, India | Remote