Database Performance Engineer

Linux Administration and VM Management with 6-8 Yrs. Exp: Client is based in US - No of positions -2

• CPU/Memory/Storage Monitoring
• Patch Management
• Disk Space Management
• System Log file management
• User account Management
• Server Start/Shut down
• Incident/SR Handling
• Pro-active monitoring of the customers infrastructure.
• Follow up on tickets with the internal IT Team for resolution/SLA
• Create and modify ansible/scripts to perform SA tasks
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
• Collaborate with other teams and team members to develop automation strategies
• and deployment processes
• Lead and manage all Service Requests (SRs) with Oracle Support and Cloud Operations to coordinate and complete SA
• Lead and support Oracle Cloud Infrastructure, Oracle PaaS platform administration, and Security integrations with Oracle Cloud Applications
• Responsible for defining audit procedures to validate user permissions and creating custom user roles based on segregation of duties.
• Monitor and investigate any system performance issues and works with Oracle, project teams and end users to identify and resolve root causes.
• OCI infrastructure administration (Install, configure, migrations, tuning, patching, administration & monitoring).
• Identifies emerging technologies to solve complex business problems.
• Leads and directs all administrative support for new implementations, upgrades, and migrations.
• Effective collaboration with infrastructure teams, application development teams, testing, and release teams.
• Design/develop current and future state user security maps, identifying technical gaps, and building remediation plans with the new system.
• Implementing Disaster Recovery and High Availability.
• Applying automated configuration management & infrastructure provisioning
• Experienced in provisioning and supporting OCI components related to Network (VCN, IPSec, FastConnect, Firewall ….)
• Excellent written and verbal communication skills.
• Work cross functionally with the team on system administration, access management and security management tasks in OCI
• Responsible for coordinating the review of new release details, as well as communicating platform maintenance events to project teams and end users affected by both planned and unplanned events.
• Establish and maintain the security policies for the firewall as new customer locations are added.
• Establish and maintain DR plans for the network topology
• Switch from primary IPSec tunnel to backup tunnel
• Switch back to Primary when appropriate
• Backup policy development and administration for OCI tenant
• VM Backup scripting (includes testing and enhancements as needed).
• Should be willing to work in shifts.

About Company

Our client is an Indian D2C brand into a Premium Luxury Destination to shop exclusive Designer wear.

We are hiring an HR Business Partner for a luxury retail & e-commerce omnichannel platform that is well-funded and is now ready for its next level of growth. Backed by reputed investors, it is already a leader in its space. The focus for the coming years will be on scaling the business with technology as its backbone. Market-driven competitive salary for the right candidate

Role Summary:

As a Store Manager, you will drive store profitability by overseeing operations, implementing sales strategies, ensuring exceptional customer service, and leading a high-performance team. If you're prepared for a challenging and rewarding role, apply to contribute to our company's success.

Expectations and Summary of Role:

Job Duties and Responsibilities:

- Drive top-line sales revenue and profitability.

- Develop and communicate SMART store targets.

- Resolve escalated customer complaints and collect feedback.

- Execute marketing strategies to increase the customer base.

- Establish standardized systems for smooth store operations.

- Manage team deliverables, resolve conflicts, and maintain high morale.

- Participate in the hiring process and develop the sales team.

- Prepare analytical reports on store performance for management.

Requirements

- Proven experience as a Store Manager or in a similar role.

- Strong leadership and people management skills.

- Excellent communication and interpersonal abilities.

- Demonstrated ability to drive sales and achieve targets.

- Knowledge of retail operations and customer service principles.

- Analytical and problem-solving skills.

About HighLevel

Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 20,000 agencies and 220,000 small & medium businesses with a 600+ strong team that works entirely remotely across 15 nations. 

We encourage you to check out our YouTube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

About the team

The mobile team maintains three apps: the main branded app HighLevel, the gray-label LeadConnector, and the white-label apps. Their goal is to provide SMEs with on-the-go solutions. These apps include features like an in-house CRM, reputation management, VOIP Calls, and invoice management. 

Why should you join HighLevel?

HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel

• It’s never somebody else’s job
• We are passionately focused on adding value for our users
• We deliver fast using lean principles. We go to market in weeks instead of quarters
• A good idea always gets tested
• We take care of our team so our team can take care of our users
• We embrace that improvement is constant and iterative
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers

About the role

HighLevel Inc. is looking for a Product Manager to join the mobile products team and own our mobile app and client portal mobile app. You will be assisting the team in identifying opportunities, proving legitimacy, seizing the opportunity, performing user interviews and designing solutions based on your findings.

The Client Portal Mobile App is an entirely new application designed to enable businesses to brand it and provide it to their clients. This app serves as a versatile platform for clients, offering them the ability to engage in various activities. Users can utilize the Client Portal App to access educational courses, participate in group discussions, efficiently manage their subscriptions and documents, and communicate securely with SMEs. This app will represent a valuable addition to the business-client interaction ecosystem, enhancing communication and service delivery.

Type - Full Time (Remote in India)

Your Responsibilities

1. Understanding the aspirations, pain points and user behaviour of HighLevel customers
2. Managing Mobile Apps of Mobile First company.
3. Identifying good ideas, cutting, prioritizing and visualizing solutions
4. Validating solutions with real users at the wireframe stage, gathering feedback from various stakeholders and users at the mockup stage and conducting beta launches for target segments
5. Analyzing beta feedback and writing user stories
6. Collaborating with support, customer success, devs and product teams to become an evangelist for your product area and building a strong relationship with other teams while you work in a cross-functional environment
7. Instrumenting, analyzing and learning from the user behaviour when they interact with your features & products
8. Working with Product Managers with a collaborative mindset and assisting them in achieving product objectives

Your Core Skills

1. You are passionate about software products
2. Managing Mobile Apps of mobile-first companies
3. You have been involved in a successful (or unsuccessful) launch of a software product
4. You have prior experience in either of the following
5. UI/UX Design
6. Software Development
7. Marketing of a Software product or service
8. Sales of a Software product or a service
9. Product Management
10. You understand the product development lifecycle or have a history of working on Software products
11. You have been a leader either formally or informally and have demonstrated leadership skills in the past
12. You can deconstruct software products and highlight good UX from bad UX
13. You are well versed with SaaS and are generally aware of SaaS platforms out there

Additional Skills

1. Experience in a B2B SaaS or agency environment
2. You have been an APM or a PM before
3. You have worked in an Agile or SCRUM environment

We are looking for a strategic, driven, and creative marketing mind to join our team and own all of our prospect-facing digital marketing efforts through the buyer’s journey. Working collaboratively with the founders, the digital marketing manager will be responsible for overseeing all online demand generation programs for Sarcon. This includes, but is not limited to, channels and tactics such as SEO, CRO, landing page optimization, SEM (AdWords), paid social, third-party review sites, and more. This position will play a lead role in expanding our presence, regularly optimizing our existing and upcoming channels, and evolving our brand outreach.

• Lead digital marketing planning and execution against specific MQL, MQA, pipeline, and revenue goals
• Strategize, execute, and measure all paid search, search ads, social ads, banner and display ads, etc.
• Own the strategy for all on-page SEO, landing page optimization, and conversion rate optimization
• Work collaboratively with other marketing team members and the Sales team on evolving our email nurture strategy and full-funnel prospect outreach
• Create and organize marketing and content calendars, deliverables, and program documentation
• Play a role in evolving our technology stack, discovering new opportunities for us to reach prospective customers
• Work closely with Sales on feedback, collaboration, and education

• Have 5+ years of experience in marketing
• Have proven experience creating, managing, and optimizing marketing programs resulting in new business and positive ROI
• Have a strong history of B2B (preferably SaaS) marketing experience
• Have working knowledge of all Google platforms, including AdWords and Analytics
• Demonstrated ability to shift marketing messaging, tactics, and strategy for small, medium, and enterprise-sized companies
• Have strong analytical and critical thinking skills
• Work collaboratively and respectfully with other team members, regardless of position
• Have strong oral and written communications skills
• Enjoy learning and growing in new environments
• Experience working directly with Sales

We are looking for a resource with 2-4 years of experience in Full stack with Python and Vue.js with ML/AI skills. As a developer, you’ll gain valuable management experience delegating responsibilities to the rest of your team and reviewing the work of junior developers.

Requirement:

• Bachelor’s Degree in Computer Science (good to have).
• 2+ years’ experience in web and software development
• Ability to work independently and multi-task effectively
• Demonstrated understanding of projects from the perspective of both client and business(preferably from cybersecurity domain).

Technical Skills required:

• Node Js,
• Vue.JS
• ML/AI
• Python
• Agile Development

Roles & Responsibilities:

• Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Meeting deadlines.
• Accomplishes engineering and organization mission by completing related results as needed.
• Troubleshoot, debug and upgrade existing software

Job Type: Full-time

Salary: OPEN

Benefits:

• Flexible schedule
• Paid sick time

This is a fast filling role.

•  Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps ) 
• At least one AWS or Azure Certification
• Terraform Scripting
•  Hands-on experience with git and source code management and release management.
• Experience in DevOps automation tools. And Very well versed with DevOps principles and the Agile Frameworks.
• Working knowledge of scripting using shell, Python, Gradle, Yaml, Ansible or puppet or chef.
• Working knowledge of build systems for various technologies like npm, maven etc. 
• Experience and good understanding in any of Cloud platforms like AWS, Azure or Google cloud.
• Hands on Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues. Experience with working with ticketing tools (Jira & Service now)
• A programming language like Java, Go , NodeJS is a nice to have.

• Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension) 
• At the end of the 5 years you will be eligible for British Citizenship by applying for Indefinite leave to remain in the UK
• Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
• give you the chance to explore the latest techniques to solve challenging technical problems and help
• you become the best developer you can be.
• Join a growing agile team that are consistently delivering.
• Technical Development Program