About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.
Overview
Database administrator (DBA) will be the performance, integrity and security of a database. You'll be involved in the planning and development of the database, as well as in troubleshooting any issues on behalf of the users.
Job Responsibilities:
- Monitoring system performance and identifying problems that arise.
- Install and maintain the performance of database servers.
- Develop processes for optimizing database security.
- Set and maintain database standards.
- Install, tune, implement and upgrade DBMS installations
- Write and deploy MYSQL patches
- Upgrade and improve application schema and data upgrades
- Manage database access.
- Performance tuning of database systems.
- Install, upgrade, and manage database applications.
- Diagnose and troubleshoot database errors.
- Recommend and implement emerging database technologies.
- Create and manage database reports, visualizations, and dashboards.
- Create automation for repeating database tasks.
- Be available for on-call support as needed.
Skills Required:
- A minimum of 3 years' experience as a database administrator.
- Strong and Proficiency in data manipulation languages, including MS SQL,
- Advanced knowledge of database security, backup and recovery, and performance monitoring standards
- Understanding of relational and dimensional data modelling
- Strong mathematical and statistical knowledge
- Excellent written and verbal communication skills
- Impeccable attention to detail
About Rezo.AI
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Similar jobs
Job Description for Business Manager
- Meet with prospective wedding couples for planning and site inspections.
- Determine and confirm availability of event space.
- Create proposals based on needs, interests and expectations of the client.
- Close sales and all aspects of sales management.
- Work closely with Sales Coordinators to update the destination forecasting templates and reports as needed.
- Participate in weekly Team Meetings, addressing issues and concerns relative to the wedding segment.
- Follow standard billing procedures to ensure entire amount of sale is received by collecting payment in advance for the entire amount and collecting payment for any charge incurred on the day of the event by the end of the event, in conjunction with established billing policies and procedures.
- Be on-site to execute assigned weddings.
- Handling of payments for clients.
- Review sales receipt to ensure accuracy of all departmental back-ups.
- Prepare all necessary purchase orders.
- Act as a Customer Service representative to solve guest issues before and during events.
- Investigate client issues that may result before, during or after their event(s). Work closely with the Sales team to provide the appropriate resolution to those issues.
- Work closely to coordinate and implement wedding product and pricing updates on an annual basis.
Location: Chennai
Experience : 2+ yrs
Job Type: Full-time
Pay: ₹20,000.00 - ₹35,000.00 per month
Schedule:
- Morning shift
Experience:
- total work: 2 years (Preferred)
- Sales: 2 years (Preferred)
- INSIDES: 2 years (Preferred)
- Event planning: 2 years (Preferred)
- EVENT: 2 years (Preferred)
Work Location: In person ( CHENNAI)
Job Title: Data Analyst
Job Type - Full Time
Location – Indore
Summary/Objective:
The Data Analyst plays a crucial role in interpreting and analyzing complex data sets, providing insights, and supporting data-driven decision-making within the organization. This role involves collecting, processing, and analyzing data to help stakeholders make informed business decisions. The Data Analyst collaborates with cross-functional teams to identify trends, patterns, and opportunities.
Responsibilities/Duties:
1. Data Collection and Processing:
· Collect and process large volumes of data from various sources.
· Ensure data accuracy, completeness, and integrity.
2. Data Analysis:
· Analyze complex datasets to identify trends, patterns, and correlations.
· Provide insights and actionable recommendations based on data analysis.
3. Reporting:
· Develop and maintain regular reports and dashboards for stakeholders.
· Communicate findings in a clear and understandable manner.
4. Data Visualization:
· Create visual representations of data through charts, graphs, and dashboards.
· Utilize data visualization tools for effective communication.
5. Collaboration:
· Collaborate with cross-functional teams to understand business requirements.
· Work closely with data engineers to ensure data availability and quality.
6. Continuous Improvement:
· Identify opportunities for process improvement and automation.
· Stay updated on industry trends and best practices in data analysis.
Qualifications/Requirements:
Education:
· Bachelor’s degree in Statistics, Mathematics, Computer Science, or a related field.
Experience:
· Minimum 2 years' experience in data analysis or related field required.
Skills:
· Proficient in data analysis tools like Python, R, or SQL.
· Specializing in product analysis and inventory forecasting, adept at transforming complex data into actionable business insights.
· Top of Form
· Strong analytical and problem-solving skills.
· Familiarity with data visualization tools (e.g., Tableau, Power BI).
· Excellent communication and presentation skills.
QA Engineer:
Number of Positions: 01
Education Required: DME, BE Mechanical
Experience: 5 Years & Above
Salary: negotiate at the time of the interview
Notice Period: Immediate joiner can be preferred
Background required for Manufacturing of Head Exchangers, pressure vessels & Heavy fabrication Industries.
Job Description:
1. Prepare QAP: Prepare stages of inspection based on material, end use of the product, Inspect ability, past experience
2. Inspection of raw material at the supplier end.
3. Product identification & traceability: Ensure that all equipment, and facilities for tests specified in QAPs can be conducted either on an approved laboratory or approved subcontractor
4. Conduct stage Inspection as per QAP and record results.
5. Prepare the final inspection report
6. Identify the need for calibration for the instrument and enter details in the calibration register.
Looking for a AWS Architect for our client branch in Noida
Experience: 8+ years of relevant experience
Location: Noida
Notice period : Immediate to 30 days joiners
Must have: AWS, Spark, Python, AWS Glue, AWS S3, AWS Redshift, Sage Maker, AppFlow, Data Lake Formation, AWS Security, Lambda, EMR, SQL
Good to have:
Cloud Formation, VPC, Java, Snowflake, Talend, RDS, Data Bricks
Responsibilities:
- Mentor Data Architect & Team and also able to Architect and implement ETL and data movement solutions like ELT/ETL/Data pipelines.
- Apply industry best practices, security, manage compliance, adopt appropriate design patterns etc
- Able to work and manage tests, monitors, manage and validate data warehouse activity including data extraction, transformation, movement, loading, cleansing, and updating processes.
- Able to code, test and dataset implementation and maintain and define data engineering standards
- Architect, Design and implement database solutions related to Big Data, Real-time/ Data Ingestion, Data Warehouse, SQL/NoSQL
- Architect, Design and implement automated workflows and routines using workflow scheduling tools
- Identify and Automate to optimize the performance.
- Conduct appropriate functional and performance testing to identify bottlenecks and data quality issues.
- Be able to implement slowly changing dimensions as well as transaction, accumulating snapshot, and periodic snapshot fact tables.
- Collaborate with business users, EDW team members, and other developers throughout the organization to help everyone understand issues that affect the data warehouse.
gingerCube Inc., based in Dallas, USA, provides a software platform to interface with hospitals, physician groups, resident programs, and billing services, improving revenue cycle and reducing time to bill by up to 85%. Our flagship product, maxRVU has been adopted by physician groups, hospitals and revenue cycle companies across the US. Over the past 8 years, we have developed a solid brand and continue to grow swiftly with top healthcare systems.
To meet rapid expansion, we are looking to hire a full-time Lead Engineer to join our growing team in Mumbai to build our products using Android SDK Stack As our Lead Engineer, you will be responsible for creating innovative solutions to technical problems and deliver a top-notch user-experience to our enterprise customers. You must be highly motivated, lead by example and have a knack for designing optimized solutions.
Responsibilities
- Translate designs and wireframes into high quality code
- Design, build, and maintain high performance, reusable, and reliable Java code
- Ensure the best possible performance, quality, and responsiveness of the application
- Maintain code quality, organization, and automatization
Skills
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Ability to implement AWS & Google cloud services
- Experience with offline storage, threading, and performance tuning
- Ability to design applications around natural user interfaces, such as “touch”
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Google’s Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration
Job Description:
- Ability to generate lead through cold calling, in-person meetings, various technology platforms, and existing personal connections.
- Giving product demo to the prospective clients(Schools and Coachings)
- Regular follow-ups to close business every month.
- Giving a presentation to the school/coaching management about the product
- Taking care of customer queries as and when required on a priority basis.
- Need to have excellent command and fluency in English & Hindi.
Location: Mumbai
Role Full Stack Developer
Basic Qualifications Fresh Graduates – B.E, B.Tech or B.Sc. (IT/Computer Science).
Required Experience Fresher or 0-2 years of work experience
Salary At par with industry standards
Required Competencies ● Should know Web Technologies like NodeJs, ExpressJs, MongoDB and Angular
● Ability to multitask and work in teams
● Communication skills
● Continuous improvement mindset, confident and proactive
● Ability to write clean code, and a strong understanding of how the web
works.
● Good practical understanding of technology and its application
● Strong planning and time management skills, eye for detail.
● Relationship building skills.
Role and Responsibilities
● Must have a good understanding of Full Stack development
● Must be able to write modular/reusable code and use JS frameworks like ExpressJS, NodeJS and
Angular also MongoDB, and knowledge about their internal working.
● Strong sense of UI/UX is preferred.
● Excellent analytical and problem-solving skills
● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web
technologies and techniques
● High affinity to pick up new programming languages
● Must be able to design and develop custom reusable components and libraries.
About Us
Punchh is the leader in customer loyalty, offer management, and AI solutions for offline and omni-channel merchants including restaurants, convenience stores, and retailers. Punchh brings the power of online to physical brands by delivering omni-channel experiences and personalization across the entire customer journey--from acquisition through loyalty and growth--to drive same store sales and customer lifetime value. Punchh uses best-in-class integrations to POS and other in-store systems such as WiFi, to deliver real-time SKU-level transaction visibility and offer provisioning for physical stores.
Punchh is growing exponentially, serves 200+ brands that encompass 91K+ stores globally. Punchh’s customers include the top convenience stores such as Casey’s General Stores, 25+ of the top 100 restaurant brands such as Papa John's, Little Caesars, Denny’s, Focus Brands (5 of 7 brands), and Yum! Brands (KFC, Pizza Hut, and Taco Bell), and retailers. For a multi-billion $ brand with 6K+ stores, Punchh drove a 3% lift in same-store sales within the first year. Punchh is powering loyalty programs for 135+ million consumers.
Punchh has raised $70 million from premier Silicon Valley investors including Sapphire Ventures and Adam Street Partners, has a seasoned leadership team with extensive experience in digital, marketing, CRM, and AI technologies as well as deep restaurant and retail industry expertise.
About the Role:
Punchh Tech India Pvt. is looking for a Senior Data Analyst – Business Insights to join our team. If you're excited to be part of a winning team, Punchh is a great place to grow your career.
This position is responsible for discovering the important trends among the complex data generated on Punchh platform, that have high business impact (influencing product features and roadmap). Creating hypotheses around these trends, validate them with statistical significance and make recommendations
Reporting to: Director, Analytics
Job Location: Jaipur
Experience Required: 4-6 years
What You’ll Do
- Take ownership of custom data analysis projects/requests and work closely with end users (both internal and external clients) to deliver the results
- Identify successful implementation/utilization of product features and contribute to the best-practices playbook for client facing teams (Customer Success)
- Strive towards building mini business intelligence products that add value to the client base
- Represent the company’s expertise in advanced analytics in a variety of media outlets such as client interactions, conferences, blogs, and interviews.
What You’ll Need
- Masters in business/behavioral economics/statistics with a strong interest in marketing technology
- Proven track record of at least 5 years uncovering business insights, especially related to Behavioral Economics and adding value to businesses
- Proficient in using the proper statistical and econometric approaches to establish the presence and strength of trends in data. Strong statistical knowledge is mandatory.
- Extensive prior exposure in causal inference studies, based on both longitudinal and latitudinal data.
- Excellent experience using Python (or R) to analyze data from extremely large or complex data sets
- Exceptional data querying skills (Snowflake/Redshift, Spark, Presto/Athena, to name a few)
- Ability to effectively articulate complex ideas in simple and effective presentations to diverse groups of stakeholders.
- Experience working with a visualization tool (preferably, but not restricted to Tableau)
- Domain expertise: extensive exposure to retail business, restaurant business or worked on loyalty programs and promotion/campaign effectiveness
- Should be self-organized and be able to proactively identify problems and propose solutions
- Gels well within and across teams, work with stakeholders from various functions such as Product, Customer Success, Implementations among others
- As the stakeholders on business side are based out of US, should be flexible to schedule meetings convenient to the West Coast timings
- Effective in working autonomously to get things done and taking the initiatives to anticipate needs of executive leadership
- Able and willing to relocate to Jaipur post pandemic.
Benefits:
- Medical Coverage, to keep you and your family healthy.
- Compensation that stacks up with other tech companies in your area.
- Paid vacation days and holidays to rest and relax.
- Healthy lunch provided daily to fuel you through your work.
- Opportunities for career growth and training support, including fun team building events.
- Flexibility and a comfortable work environment for you to feel your best.
- Responsible for client engagement & Manage the requirements
- Communicate with clients to identify their requirements and choice of property
- Coordinate the builder to arrange for the site visit and share the necessary information to clients
- Visit the connected properties and identify the USPs to pitch better to clients
- Manage the feedback from the client
- Understand the real estate market & comparison of the product
- Maintain good business relationship with client and builder
- Participate in seminars, conferences, and events to enhance the market & expand the business network
- Work with the team to share the responsibilities and work towards achieving team’s targets