
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.
Overview
Database administrator (DBA) will be the performance, integrity and security of a database. You'll be involved in the planning and development of the database, as well as in troubleshooting any issues on behalf of the users.
Job Responsibilities:
- Monitoring system performance and identifying problems that arise.
- Install and maintain the performance of database servers.
- Develop processes for optimizing database security.
- Set and maintain database standards.
- Install, tune, implement and upgrade DBMS installations
- Write and deploy MYSQL patches
- Upgrade and improve application schema and data upgrades
- Manage database access.
- Performance tuning of database systems.
- Install, upgrade, and manage database applications.
- Diagnose and troubleshoot database errors.
- Recommend and implement emerging database technologies.
- Create and manage database reports, visualizations, and dashboards.
- Create automation for repeating database tasks.
- Be available for on-call support as needed.
Skills Required:
- A minimum of 3 years' experience as a database administrator.
- Strong and Proficiency in data manipulation languages, including MS SQL,
- Advanced knowledge of database security, backup and recovery, and performance monitoring standards
- Understanding of relational and dimensional data modelling
- Strong mathematical and statistical knowledge
- Excellent written and verbal communication skills
- Impeccable attention to detail

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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👨🏻💻 Role:
UI-UX Designer
http://www.nymbldigital.com/" target="_blank">http://www.nymbldigital.com
🛠 Role Type
Full-time
🗒 About:
Nymbl Digital is a content marketing and design agency based out of Bangalore catering to clients in Mumbai and Bengaluru. We are a small, young team of 6 and within 1.6 years of operations, we have catered to 20+ clients.
On the sidelines, we are working on a product, for which we are looking to add illustrators, creative artists and designers in our team. If you know someone, please do refer them to us.
⛱ Location:
Remote
🚪 Joining:
Yesterday.
(Means we're looking for someone who can possibly join us ASAP or within 1 month at max)
📆 Working Days:
Monday-Friday and alternate Saturdays. Sundays Off.
👀 Who we are looking for?
- Experience: 1-3 yrs in a UI/UX, designing or a similar role
- A prior client servicing experience will earn you brownie points!
- Strong understanding of modern mobile and website design principles.
- Strong UI/UX design portfolio - with design examples of website, landing page, emails/newsletters, banners, logo designs and other digital collaterals.
- Experience with Mobile & Web Apps is an add-on.
- Knowledge of wireframe tools (e.g. Balsamiq, http://wireframe.cc/" target="_blank">Wireframe.cc and InVision)
- Software skills - Photoshop, Figma, XD, InDesign, Sketch, Illustrator, After Effects, Origami Studio, Affinity Photo, Affinity Designer.
- Proficiency in verbal and written communications.
- Experience in handling multiple clients as a point of contact across various business verticals.
- Should be able to guide, mentor & manage a team.
- Strong in communication & client relationship building.
👀👀 Some Truth Bombs:
- We don't care for your marks - we care for what you learnt there.
- Impeccable, out of the box communication & writing skills. If wit and sarcasm runs through your blood then we're looking at the right person.
- Have you created a design interface that "you" wanted without caring if the world would need it? Then you're the kind of person who's selfish yet a charming one. ;)
- Independent, Responsible & Entrepreneurial.
We believe, these are some of the most under-rated skills in the professional world. A skill that takes a person from the associate table to the executive one.
> "An executive is the one who can think independently, figures out ways to get shit done and makes quick decisions along the way."
- Empathy + Kindness + Willingness to put in the work = Nymbl’s culture fit. If your ego writes off cheques your body can't cash - then it’s better you watch Suits at home. (Only legends will understand this)
- Dekho boss - thoda pressure toh hoga. Nahi toh heera kaise banoge? (Look bud, at times you’ll be under pressure. How else will a diamond come into being?)
🧑🏻🎨 What you’ll be working on:
- Undertaking user research, market research and competitor analysis whenever required.
- Designing of UI elements such as - websites, landing pages, emails, banners, navigation menus, search boxes, tabs, widgets and other digital assets.
- Illustrate design ideas using storyboards, process flows and sitemaps.
- Strategising and conceptualising a comprehensive UI/UX design strategy for the clients.
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Producing high-quality UX design solutions through wireframes (both low and high fidelity), visual-graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Collaborating with the project coordination team and fellow designers to ensure the creation and delivery of tailored experiences for the client.
- Providing consultation on the implementation of UX research methodologies and testing activities in order to analyze and predict user behaviour.
- Adhering to style standards of the brand, inclusive of their typography and graphic design.
- Identify and troubleshoot UX problems (e.g. responsiveness, flow, complexity).
- Conduct layout adjustments and create responsive designs based on user feedback.
🍫 Perks
- Competitive remuneration with yearly bonuses.
- Work from anywhere. We intend to be remote - at least for the next few months.
- Individual health insurance.
- Bi-weekly chit-chat sessions: This is where a team member picks one topic of their choice and speaks for about an hour on it. It can be anything but shouldn’t be related to digital marketing. Come on? We do that shit every day, it’s time we learnt something new!
- Personal Finance: Our team consists of finance aficionados and we kinda love to blabber about it. Just in case you need some help with planning your investments, insurance or just wish to know how to manage money - we’ll help you out.
- Courses: We know tons of free but kick-ass courses out there to help you get to the next level. In case a course is paid & you think it will add value to your learning curve, it’s on the house.
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Key responsibilities:
- Leading the sales & marketing team
- Designing and implementing sales strategies that drive enhanced revenue generation for the business.
- Design new marketing strategies promote and build the brand of the company
- Maintain a good relationship with important external key customers & channel partners.
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- Review and monitor the team performance
Candidate Profile:
- MBA or other relevant graduate degrees from reputed institutions
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