Content Writer

Description: 

The role of the Service Engineer is to provide professional after sales service and support customers by performing field service installation, startup, repairs and maintenance of high-speed Packaging Machines. The Service Engineer will work within the guidelines, established by the Director of Service & Manufacturing and will follow the established procedures

Essential Functions:

 Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.

• Responsible for installation expertise, calibrating, configuring, testing, maintaining, evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment.

• Must be self-motivated with ability to work & think well independently.

• Perform scheduled and un-scheduled maintenance of equipment and associated equipment.

• Provide installation expertise at customer sites as well as conducting pre-installation assistance.

• Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns.

• Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipment’s

• Work with engineering, project management, spare parts and management groups to resolve escalated problems.

• Provide written service & expense reports to Service Manager on all activities carried out on site and complete all required documentation in a timely manner.

• Properly document, label, and return all defective parts resulting from repair.

• Make technical recommendations to Technician’s, Operators and Artisans.

• Work closely with the Service Team & Service coordinator to ensure site work is carried out in the required order, for completion by the required timeline.

• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the manufacturing facility and report any breaches or concerns on health and safety matters to the Service Manager or HR Dept.

• Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order to requirements.

• Assist in manufacturing or engineering with customer projects, as well as unit refurbishment at the customer site or the manufacturing facility.

• Assist the spare parts department with recommended spare parts and wear parts to existing and new customers.

• Provide technical support to other Field Service Engineer / Technician on the field or in-house

• Overtime may be necessary as work load dictates. This may include weekdays or weekends.

• Must be able to use a computer for creation of reports and data entry required.

• Must be able to use a smartphone and any related applications required for the job or timekeeping.

• Must maintain clean and professional appearance while working with customers, vendors and colleagues.

• Accept other responsibilities as requested or required by the Service Manager or the Company as needed.

• Must participate in training opportunities as determined by the Company.

Required qualifications and skills:

• A Bachelor's degree / Diploma.

• 3+ Years in Service Engineering experience of Packaging Equipment in Pharma Industry.

• Preference: Blister Packaging, Cartoning, Filling Line and Conveyors.

• Able to complete projects in a timely manner

• Excellent computer literacy is must and knowledge of visualization would be preferred.

• The ability to work with multiple discipline projects.

• Excellent organizational, time management, leadership, and decision-making skills.

• Strong written and verbal communication skills.

Position:

Versatile Commerce is an innovative bespoke software development company with headquarters in the UK and additional locations in the US and India. With a team of over 70 skilled members, we specialize in creating custom IT solutions to address unique client challenges across various industries. Our portfolio includes over 100 projects, ranging from enterprise web applications to infrastructure, mobile apps, and cloud solutions. As strategic partners in our clients' digital transformation journeys, we are committed to driving tangible business outcomes and ensuring they are future ready.

Key Responsibilities:

• Manage External IT Partners: Oversee relationships with external IT partners, especially a Microsoft Partner. Ensure effective communication, collaboration, and goal alignment.

• Develop Systems, Policies, and Procedures: Design and implement strategies for IT systems, policies, and procedures to optimize organizational efficiency and productivity.

• Coordinate Software Releases and Upgrades: Work with technical teams and end-users to manage new software releases, bug fixes, and upgrades, ensuring minimal operational disruption.

• Support and Enhancement Requests: Review and prioritize support and enhancement requests based on business needs. Facilitate resolutions in collaboration with relevant stakeholders.

• Programming in AL, C/AL, & C/SIDE: Customize and develop functionalities within Dynamics NAV/BC using AL, C/AL, and C/SIDE programming languages.

• Oversee Technical Lifecycles: Manage the entire technical lifecycle of IT projects from conceptualization to implementation, including bespoke module development.

• Code Review and 3rd Line Support: Conduct code reviews and provide third-line support to ensure IT solution quality and reliability, addressing complex technical issues.

• Integrate Third-Party Solutions: Ensure seamless integration and interoperability between various IT systems and third-party solutions to enhance functionality and performance. 

Required Qualifications:

• Microsoft Dynamics NAV/D365 Business Central: Deep understanding and hands-on experience with Microsoft Dynamics NAV and/or D365 Business Central.

• Implementation Experience: Proven experience in implementing Microsoft Dynamics 365 Business Central.

• MS Dynamics NAV Background: Strong background in MS Dynamics NAV environments.

• C/SIDE and C/AL Proficiency: Expertise in C/SIDE and C/AL programming, particularly in pipeline configuration.

• SQL Knowledge (Desirable): Familiarity with SQL for database interactions and data-related tasks within Dynamics NAV/BC is beneficial but not mandatory.

• Project Management Skills: Ability to manage multiple projects and tasks simultaneously with strong organizational and multitasking abilities.

REVIEW CRITERIA:

MANDATORY:

• Strong Hands-On AWS Cloud Engineering / DevOps Profile
• Mandatory (Experience 1): Must have 12+ years of experience in AWS Cloud Engineering / Cloud Operations / Application Support
• Mandatory (Experience 2): Must have strong hands-on experience supporting AWS production environments (EC2, VPC, IAM, S3, ALB, CloudWatch)
• Mandatory (Infrastructure as a code): Must have hands-on Infrastructure as Code experience using Terraform in production environments
• Mandatory (AWS Networking): Strong understanding of AWS networking and connectivity (VPC design, routing, NAT, load balancers, hybrid connectivity basics)
• Mandatory (Cost Optimization): Exposure to cost optimization and usage tracking in AWS environments
• Mandatory (Core Skills): Experience handling monitoring, alerts, incident management, and root cause analysis
• Mandatory (Soft Skills): Strong communication skills and stakeholder coordination skills

ROLE & RESPONSIBILITIES:

We are looking for a hands-on AWS Cloud Engineer to support day-to-day cloud operations, automation, and reliability of AWS environments. This role works closely with the Cloud Operations Lead, DevOps, Security, and Application teams to ensure stable, secure, and cost-effective cloud platforms.

KEY RESPONSIBILITIES:

• Operate and support AWS production environments across multiple accounts
• Manage infrastructure using Terraform and support CI/CD pipelines
• Support Amazon EKS clusters, upgrades, scaling, and troubleshooting
• Build and manage Docker images and push to Amazon ECR
• Monitor systems using CloudWatch and third-party tools; respond to incidents
• Support AWS networking (VPCs, NAT, Transit Gateway, VPN/DX)
• Assist with cost optimization, tagging, and governance standards
• Automate operational tasks using Python, Lambda, and Systems Manager

IDEAL CANDIDATE:

• Strong hands-on AWS experience (EC2, VPC, IAM, S3, ALB, CloudWatch)
• Experience with Terraform and Git-based workflows
• Hands-on experience with Kubernetes / EKS
• Experience with CI/CD tools (GitHub Actions, Jenkins, etc.)
• Scripting experience in Python or Bash
• Understanding of monitoring, incident management, and cloud security basics

NICE TO HAVE:

• AWS Associate-level certifications
• Experience with Karpenter, Prometheus, New Relic
• Exposure to FinOps and cost optimization practices

Job Title: Sr. Automation Tester

Location: CBD Belapur – Navi Mumbai

Experience: 5 to 10 years

Educational Qualification: B.E / B.Tech / B.Sc-IT / BCA / B.Sc / M.E / MCA / M.Sc-IT /

M.Tech

Role Overview

We are seeking an experienced Senior Automation Tester with a strong background in

designing, developing, and maintaining advanced automation frameworks — primarily

using Cypress and Cucumber. The ideal candidate will have hands-on expertise in test

automation for both UI and API layers, deep understanding of Agile practices, and a

proven ability to drive quality initiatives across large-scale enterprise systems.

Key Responsibilities

 Design, develop, and maintain robust, scalable, and reusable automation

frameworks using Cypress and Cucumber.

 Define and implement test automation strategies, standards, and best practices

across projects.

 Perform end-to-end automation for web and API testing, ensuring

comprehensive test coverage.

 Collaborate closely with developers, product owners, and business analysts to

define acceptance criteria and refine testing scope.

 Conduct code reviews, perform root cause analysis, and ensure timely defect

resolution.

 Integrate automation frameworks with CI/CD pipelines (Jenkins, GitLab, Azure

DevOps, etc.) to enable continuous testing.

 Evaluate and recommend new tools, frameworks, and technologies to improve

automation efficiency.

 Mentor and guide junior QA engineers, fostering a culture of quality and

continuous learning.

 Prepare accurate testing estimates, risk assessments, and provide regular status

reports to stakeholders.

Required Skills & Competencies

 Strong hands-on experience in Cypress and Cucumber (BDD approach).

 Solid understanding of JavaScript/TypeScript and test design principles.

 Experience in API automation using Postman, RestAssured, or similar tools.

 Working knowledge of Selenium WebDriver, TestNG, or Playwright is an added

advantage.

 Proficiency in CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps.

 Experience with version control systems (Git, Bitbucket).

 Familiarity with test management tools like JIRA, Zephyr, or HP ALM.

 Strong understanding of STLC, Agile/Scrum, and DevOps practices.

 Excellent analytical, debugging, and problem-solving skills.

 Effective communication and collaboration skills, with the ability to lead

technical discussions.

• 3+ years of experience in the Development in JAVA technology.
• AWS or cloud Experience
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem-solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• Experience in testing web-based applications.
• Experience in developing test cases and scenarios based on PRD/BRD/Use cases.
• Experience in testing Web Services
• Logging defects/bugs in the defect management tool
• Tracking the defects and retire them with appropriate test execution
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills

Tools and Technologies:

• Should have strong knowledge and hands-on with SQL, Java, and Selenium
• Good/Fair knowledge of angular framework and Protractor with JavaScript/TypeScript
• Hands-on with any of the defect management tools like Jira/Bugzilla
• Knowledge of J-meter, Soap UI is a plus

• Develop, execute & deliver the annual and long-term strategic business plans to ensure delivery of the full potential of the brand at the pan India level
• Guide team in translation of strategy into business plans, brand positioning and go – to market strategies
• Identify and research potential markets to launch the new retail stores and advise management of new business development opportunities. 
• Prepare and execute the marketing strategy for Company’s online & offline business model.
• Responsible for the launch and development of the fashion brand as per the agreed terms and conditions.
• Ensure the financial performance and revenue targets of the brand (online and offline) are achieved through analysis of its Profit & Loss and KPIs.
• Manage relations with key business stakeholders to develop trusting business partnerships.
• Support the day-to-day management of the brand.
• Advice and support stores with all areas of their business including store standards, stock management, customer relationship, staffing and recruitment, finances and payments, cost control, expansion.
• Develop sales and marketing tools, work out on sales promotional activities to support the sales plans.
• Develop the store audit plan and conduct the audits.
• Contributing to and upholding the standards for store compliance as outlined in the operating standards manuals
• Periodically reviewing layout and design of stores manuals and other communications tools for user-friendliness and completeness

• MBA/Post Graduate in Operations from a reputed institution
• Must have experience in translating vision/broad strategies into specific targets and tasks.
• Ability to deliver solution and provide expertise with speed and imagination
• Should possess a high degree of business acumen and must have a good understanding of P&L
• Strong research and analytical skills
• Flexible and able to multi-task; can work within a fast-moving environment
• Must have good connections and networking in the retail & eCommerce ecosystem