UX Designer

Job Title: PMO Lead/ Analyst- Project Manager

Location: Sector 62, Gurugram (Hybrid - 3 days WFO)

Employment Type: Full-time

Experience: 7+ years

About Company

Bupa Global Capability Centre (GCC) is the massive technology and operations backbone of Bupa, which is a leading international healthcare company headquartered in the UK. They serve over 50 million customers globally. Think of the India GCC as the core engine driving digital transformation, advanced analytics, and global operations for Bupa worldwide. It’s not a third-party IT service company; it’s an absolute product-and-capability-led captive center. The organization focuses on innovation, customer-centricity, and operational excellence to support better health outcomes globally. Bupa’s Global Capability Centre (GCC) plays a strategic role in driving technology transformation, enterprise operations, and digital delivery for global teams.

Role Summary

We’re hiring a PMO (7–8 yrs) to partner with our Head of Technology in the GCC. You’ll run portfolio governance, delivery oversight, and executive reporting, turning complex tech delivery data into clear decisions. You should bring strong Power BI / Excel / PowerPoint skills, Jira / Confluence experience, excellent communication, and the ability to work independently with ownership. GCC / global stakeholder experience is a plus.

Role Purpose

We are seeking hands-on, outcome-driven PMO professional to partner with the Head of Technology in our GCC. The role will drive portfolio governance, delivery oversight, data-led reporting, and operating cadence across strategic technology programs. The ideal candidate combines strong analytical aptitude and data presentation / storytelling skills, understands technology landscapes, communicates crisply with senior stakeholders, and operates with ownership and minimal supervision.

Key Responsibilities

Portfolio Governance & Planning

• Establish and run portfolio governance (intake, prioritization, roadmaps, dependency mapping, capacity planning).
• Maintain the tech portfolio backlog, OKRs / KPIs, and quarterly planning artifacts.
• Ensure alignment between GCC execution plans and global technology strategy.

Delivery Oversight & Execution Control

• Track program milestones, risks/issues, decisions (RAID), scope changes, and benefits realization.
• Standardize status reporting and create executive-ready dashboards and narratives.
• Partner with Engineering, Product, Security, and Enterprise PMO to unblock dependencies.

Analytics & Reporting

• Build clear, insight-led reports and visuals in Power BI / Excel / PowerPoint for leadership and global stakeholders.
• Drive data quality and a single source of truth across Jira / Azure DevOps / Confluence.
• Translate delivery data into actionable insights (e.g., cycle time, velocity, burn-down, variance metrics).

Financials & Vendor Management

• Track budgets, forecasts, and variance support investment cases and ROI reporting.
• Coordinate SOWs, invoicing, and performance visibility for vendors / partners.

Process & Tooling

• Define and continuously improve ways of working (Agile/Hybrid), templates, and playbooks.
• Administer and optimize usage of Jira / Confluence / Azure DevOps / Smartsheet / SharePoint.
• Support change management and adoption across teams.

Stakeholder & Communication Management

• Coordinate cross-functional stakeholders across the GCC and global HQ; manage leadership updates, operating rhythms, and decision forums.
• Draft crisp exec communications (steerco packs, one-pagers, memos) with strong narrative clarity.

Operating Cadence of the Technology Org

• Run leadership cadences (weekly ops reviews, monthly portfolio reviews, quarterly planning).
• Ensure agendas, pre-reads, action tracking, and outcomes are consistently delivered.

Must-Have Qualifications

• 7–8 years of PMO / Program Management experience within technology organizations (GCC experience preferred).
• Strong analytical aptitude and data presentation/storytelling skills (Power BI / Excel / PowerPoint).
• Ability to understand technology concepts (cloud, APIs, data platforms, DevOps / CI-CD, SDLC / Agile).
• Demonstrated ownership, bias for action, and ability to work independently in ambiguous environments.
• Excellent communication skills - executive-ready writing and presentation; able to simplify complex topics.
• Proven stakeholder management across senior leadership, product, engineering, and external partners.
• Hands-on with Jira / Confluence (or Azure DevOps) for tracking, reporting, and portfolio views.

Good-to-Have

• Experience in a Global Capability Center supporting global stakeholders across time zones.
• Certifications: PMP / PRINCE2, CSM / SAFe, ITIL (plus).
• Exposure to financial tracking, benefits realization, and vendor governance.
• Experience setting up OKRs, RACI, and portfolio dashboards.
• Bachelor’s in Engineering / Computer Science or related; MBA is a plus.

Key Performance Indicators (KPIs)

• Delivery Health: % initiatives on time / scope; schedule / cost variance; dependency resolution SLAs.
• Portfolio Insight Quality: Accuracy and timeliness of dashboards / reports; data quality score.
• Stakeholder Satisfaction: Leadership CSAT / NPS for PMO services effectiveness of governance forums.
• Financial Hygiene: Budget forecast accuracy (e.g., within ±5%); timely vendor invoice processing.
• Risk Control: % risks / issues with active mitigations; audit findings closure on time.
• Operating Cadence: On-time pre-reads, action closure rates, and decision turnaround.

Tools & Environment:

• Planning & Tracking: Jira, Confluence, Azure DevOps, Smartsheet
• Data & Reporting: Power BI, Excel (advanced), PowerPoint (executive storytelling)
• Collaboration: SharePoint, Teams, Miro / Mural
• Methods: Agile / Scrum / SAFe, hybrid governance, PMBOK / PRINCE2 frameworks

Behavioral Competencies:

• Ownership & Accountability: Self-starter, dependable, follows through.
• Structured Problem Solving: Breaks ambiguity into clear steps; data-first approach.
• Communication & Influence: Tailors message to audience; secures alignment and decisions.
• Learning Agility: Quickly absorbs new tech / business domains proactive in improving processes.
• Integrity & Confidentiality: Handles sensitive information responsibly.

Working Model:

• Hybrid with flexibility for global time-zone collaboration as needed.
• May require occasional travel to partner sites or global HQ.

Design, develop and maintain robust test automation frameworks for financial applications

 Create detailed test plans, test cases, and test scripts based on business requirements and user stories

 Execute functional, regression, integration, and API testing with a focus on financial data integrity

 Validate complex financial calculations, transaction processing, and reporting functionalities

 Collaborate with Business Analysts and development teams to understand requirements and ensure complete test coverage

 Implement automated testing solutions within CI/CD pipelines for continuous delivery

 Perform data validation testing against financial databases and data warehouses

 Identify, document, and track defects through resolution using defect management tools

 Verify compliance with financial regulations and industry standards

Deliver sales target by generating leads and converting them.

• Can Do Attitude
• Challenge Saturated Paradigms
• Inquisitiveness
• Unlearn And Relearn

Required Skills:

• 2+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• Design and build user-facing products, owning the entire process from gathering functional requirements from teams, through testing and staging, to deploying in a Python based stack
• Guide the team in making technical trade-offs
• Proactively identify bottlenecks, areas for improvement and put forth a plan to course-correct
• Design and implement maintainable backend services, including data processing pipelines, APIs and internal tools
• Coordinating with internal teams to understand user requirements and provide technical solutions

About PoshVine: 

PoshVine aspires to become the world's leading transaction-driven loyalty and engagement platform by providing a mutually beneficial ecosystem for people, banks and retailers. Our products around programmatic offers, rewards, and loyalty help retailers increase contextual engagement and financial institutions increase share of spends, while end-users maximize their rewards and savings. PoshVine works with all the global payment networks and many marquee financial institutions, including 7 of the top 10 banks in India. 

Frontend at PoshVine:

We are building super-slick, easy-to-use rewards and loyalty experiences inbuilt in banking and payment journeys. The frontend team at PoshVine strives to build solid frontend foundations, infrastructure and top-notch experiences.

We are looking for passionate, collaborative, and empathetic Frontend Developers (team-leads and individual contributors) to join us, help create outstanding user experiences leading to high customer delight and help build the future of payment-linked loyalty and engagement. You can expect:

• Freedom to evaluate and introduce new tools, libraries and coding standards.
• Work on developer productivity and platform tooling.
• Evangelise tech and share knowledge in internal and external forums.
• Contribute to Product and Design ideas and implement them like it’s your own product. 
•  

Roles & Responsibilities: 

1. Strong knowledge on Javascript fundamentals, Object oriented programming and Web concepts.
2. Experience or familiarity with AngularJS, or any other frontend framework.
3. Develop frontend application features of PoshVine's enterprise dashboards and consumer-facing bank / fintech app integrations. 
4. Zeal to learn new technologies, and Follow code quality and best practices.
5. Take end-to-end ownership of products. Ideate on product requirements with the team and drive it from design to implementation.
6. Curiosity to go in depth of codebases and libraries, and have the ability to set it up from scratch.
7. Open to work on constructive feedback and proactively share the same with peers.

You’ll be a good fit if: 

1. You’re awesome at JavaScript. We prefer people who are strong in web concepts and fundamentals, and are open to learning any framework/library.
2. You have the ability to build features from scratch which are modular and scalable, and can deliver it end-to-end.
3. You have demonstrated experience in creating front end applications using Angular and/or React, HTML5, CSS3, Jquery, Bootstrap, Backbone.js, Semantic UI, Postgres, etc. Our current platforms are mostly Angular 8+ in frontend and Ruby on Rails / PostgreSQL / MongoDB on backend. 
4. You are comfortable working on continuous integration (CI) and continuous delivery (CD) of the products using agile methodologies .
5. You are willing to explore new frameworks and languages while bringing in expertise and customer-centric usability best practices. 

• 5+ years of experience in Healthcare domain
• To understand the problem statements which includes Change Requests
• To closely interact with Clients, Design and Development Team Members and Testing team
• Good Communications in English
• Should be familiar to Agile methodologies