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JOB PROFILE: - SOFTWARE ENGINEER TRAINEE
Experience with Web fundamentals like HTML5, JavaScript, CSS3, and JSP, etc.
Good understanding of Object-Oriented JavaScript (OOJS), ES6,
Hands-on exp in Web app development using modern client-side MVC frameworksusing ReactJS
Thorough understanding of ReactJs and its core principles
Experience with common front-end development tools such as Babel, Webpack, NPM,etc.
Experience developing custom reusable components in ReactJS
Proficient understanding of unit testing using JavaScript test frameworks like JEST
Experience integrating REST APIs
Ability to understand business requirements and translate them into technical requirements
Job Summary:
We are seeking a dynamic Online Reputation Management Consultant to ensure a strong, positive online presence across key platforms including Quora, X (formerly Twitter), Facebook/Meta, LinkedIn, YouTube, GlassDoor, and Reddit. The ideal candidate will drive systematic improvements in our digital reputation, collaborate with an extensive internal team, and work with external experts to enhance our brand perception month over month.
Key Responsibilities:
- Online Reputation Enhancement:
- Monitor and manage our online presence to ensure a consistently strong and positive reputation across all major social and review platforms.
- External Audit Coordination:
- Identify and engage with an external reputation consultant to conduct comprehensive monthly online reputation audits.
- Collaborate with the consultant to develop actionable strategies for systematic improvement, similar to practices used in managing Google reviews.
- Internal Collaboration & Engagement:
- Work closely with 500+ team members and their networks to plan and execute contests, games, and other events that leverage their social influence and drive positive public sentiment.
- Develop and implement initiatives that encourage employee advocacy and active participation in promoting our brand online.
- Strategic Reporting & Analysis:
- Provide regular reports on reputation metrics and campaign performance, and adjust strategies as needed to ensure continuous improvement.
- Proactively address any negative feedback or issues that may arise, developing crisis management plans as necessary.
Qualifications:
- Proven experience in online reputation management, digital marketing, or social media strategy.
- Strong interpersonal and communication skills, with the ability to collaborate effectively with both internal teams and external consultants.
- A data-driven mindset with proficiency in reputation management tools and social media analytics.
- Excellent organizational skills and the ability to manage multiple projects simultaneously.
- Ability to creatively engage a large network of team members and mobilize them for brand advocacy.
Preferred Qualifications:
- Bachelor’s degree in Marketing, Communications, Business, or a related field.
- Prior experience working in a corporate or agency setting focused on online reputation management.
- Familiarity with crisis management strategies and experience in executing large-scale employee engagement campaigns.
Title: Hands‑on Tech Lead (AI Agents, Automations, Chatbots)
Type: Full‑time (preferred) or full‑time‑equivalent contractor
Location: Remote (India-friendly), must overlap with founder for live collaboration
Comp: Flexible; you indicated up to ~$50k/year is comfortable for the right person
Why this role exists
We build and deploy rough-but-working “minimum viable applications” fast (days/weeks, not months) for small businesses, then gradually extract reusable components so the best solutions become repeatable products.
You’ll be the engineering owner who can design + ship, keep quality “clean enough,” and avoid the long-term trap of one-off scripts.
What you’ll build
- AI-agent driven automations using n8n (including agentic workflows, tool usage, memory/DB access, and production hardening). n8n explicitly positions AI Agents as autonomous workflows that make decisions and execute tasks, and provides dedicated AI agent capability pages/docs.
- Conversational chatbots (web + messaging + optionally voice) with reliable orchestration, state, and analytics
- Voice experiences using ElevenLabs Text‑to‑Speech (and optionally Speech‑to‑Text), including real-time or low-latency flows.
- Admin/internal tooling (e.g., Retool) to manage clients, prompts, workflows, logs, and operations. Retool’s own positioning: connect to databases/APIs/LLMs and build internal tools.
- (If applicable) Voice agent platforms such as Retell AI (inbound/outbound voice agent platform + docs).
Responsibilities
Shipping (hands-on)
- Build the first end‑to‑end “vertical slices” yourself (agent/workflow → backend/service → DB → UI/admin → deployment).
- Deliver working MVAs rapidly; optimize for time-to-deploy while maintaining baseline reliability.
Architecture & productization
- Define a lightweight but real architecture that supports:
- multi-client deployments (config/tenant separation)
- prompt/version management
- logging + observability
- secure secret handling
- repeatable integrations and “workflow templates”
- Establish “golden path” patterns so new projects are mostly configuration + reuse.
Leadership
- Lead (and unblock) an Implementation Engineer: tickets, code review, standards, and technical direction.
- Produce short docs and checklists so others can build consistently.
Required experience (must-haves)
- Strong full‑stack fundamentals (API design, auth, data modeling, debugging, deployments).
- Proven experience building automation/workflow systems (preferably n8n in production).
- Experience with LLM + agent patterns: tool calling, retrieval/RAG, structured outputs, prompt/versioning, evaluation, failure handling.
- Conversational chatbot experience (web or messaging). Voice is a plus.
- Ability to design databases and data flows (Postgres/MySQL/etc.), including migrations and indexing.
- Strong written communication: can turn ambiguous needs into a plan, and can document the “how to run it.”
Strong plus
- Retool (or similar low-code internal tooling) experience.
- ElevenLabs voice integration (TTS/STT) in production.
- Experience with Retell AI or similar voice-agent platforms (Vapi/Retell/etc.).
- Experience self-hosting and operating systems: Docker, CI/CD, monitoring, secrets.
IoT backend - * Good work experience in C#.Net, Asp.Net Web APIs, Microservices
* Good development work experience in Azure: AppServices, Functions, Authentication, Consuming and leveraging Azure SAAS services, IoT services, MQTT, IoT Hub, Working with schema less databases, Timeseries database, etc
* Good experience in MS SQL
# Good to have is some development experience in front-end technologies JavaScript, Angular, React, etc
What you will do:
- Improving business processes across customer service and operations functions
- Working in partnership with business stakeholders providing process excellence expertise to identify and shape opportunities that drive improved customer experience
- Working closely with business to embed continuous improvement as a culture and support the delivery of outcomes in conjunction with project implementation stakeholders
- Increasing process transparency to identify process optimization opportunities with lean/Six sigma methodologies and tools
- Being a voice for our customer experience team by identifying escalatory queries, operational inefficiency, providing customer insights and collaborating with cross-functional teams to provide solutions for those customers
- Collaborating with other departments to resolve complicated issues and issues which require special attention
- Analysing customer care / operations team data and statistics to obtain results useful in taking key business decisions
- Contributing to the development of industry-leading processes and best practices for delivering customer excellence
Desired Candidate Profile
What you need to have:- MBA/ PGDM from Tier 1 college
- Certifications in Six Sigma/ PMP/ ITIL will be an added advantage
- Focus on quality and excellent problem solving and conflict resolution skills
- Knowledge in OKR, Agile Tools: Jira, CRM (Zoho, OneDirect etc.), Power BI
- Exceptional communication and presentation skills
- Minimum 5 years of experience in Process/ Business Excellence and process automation across BFSI/ Fintech domain
- Experience in streamlining and automation of inbound and outbound communication channels
- Experience in leading a process excellence function with a team of passionate individuals to deliver measurable results
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals
We are hiring for Sales Executive who can work from office for US Customers, The Candidates should be engaged in Inside sales, Cold calling, Lead generation.
Position: Sales Executive
Mode of Work : WHO
Shift : Night Shift
Shift Timings: 7 Pm to 4 Am
Cab Facility: Yes ( Both Pickup & Drop )
Post Graduation is must : MBA Preferred
Mainly looking for the female candidates who are passed out in the year 2021.






