Looking for SAP PM Functional Consultant at It's a Global IT Firm · Chennai · 5 - 10 years · ₹7L - ₹15L / yr · Posted 9 Oct 2020

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About MyOperator
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities-
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
- Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
- Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
- Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
- Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
▌ ABOUT BXI WORLD
At BXI (Barter Exchange of India), we have reinvented the age-old concept of bartering for the modern Indian enterprise. We empower businesses to let their goods and services work for them — transforming inventory into a powerful engine for growth. Our digital marketplace connects you with 10+ categories of products and services available for exchange from over 100+ trusted brands. BXI is a business community where reputed organizations join to exchange goods and services, creating a vibrant marketplace where businesses trade without cash.
▌ ABOUT THE ROLE
We are looking for a Finance & Accounts Manager who is not just a numbers person, but a strategic finance partner who can drive analytical rigour, compliance, and financial excellence across BXI. You will own FP&A, MIS, P&L, and ensure our financial operations are audit-ready and growth-aligned — with specific exposure to fintech product workflows.
▌ KEY SKILLS
FP&A | MIS | P&L Management | Financial Accounting | Audit & Compliance | KYC & Onboarding | Fintech | Analytical Thinking
▌ WHAT YOU'LL DO
• Lead FP&A (Financial Planning & Analysis) — budgeting, forecasting, and variance analysis
• Prepare and present MIS reports — timely, accurate, and decision-ready
• Own P&L management — monitor performance, flag risks, and drive cost efficiencies
• Manage financial accounting including ledgers, reconciliations, and month-end close
• Support brand KYC and onboarding processes as relevant to fintech compliance
• Lead audit readiness and ensure compliance with all regulatory and statutory requirements
• Liaise with online product teams for finance integration in fintech workflows
• Drive analytical insights from financial data to support leadership decision-making
• Coordinate with auditors, banks, and regulatory bodies as required
▌ WHAT WE'RE LOOKING FOR
• 4+ years of experience in finance and accounts, preferably in fintech or tech-driven companies
• Strong expertise in FP&A — financial modelling, budgeting, and forecasting
• Hands-on experience in MIS preparation and P&L management
• Solid understanding of financial accounting principles and practices
• Prior exposure to online product environments in fintech is highly preferred
• Working knowledge of brand KYC, onboarding compliance, and audit processes
• High analytical acumen — ability to interpret data and communicate insights clearly
• Proficiency in accounting software and MS Excel (advanced level)
• Inter CA / MBA Finance / CMA preferred
Data Engineer – Validation & Quality
Responsibilities
- Build rule-based and statistical validation frameworks using Pandas / NumPy.
- Implement contradiction detection, reconciliation, and anomaly flagging.
- Design and compute confidence metrics for each evidence record.
- Automate schema compliance, sampling, and checksum verification across data sources.
- Collaborate with the Kernel to embed validation results into every output artifact.
Requirements
- 5 + years in data engineering, data quality, or MLOps validation.
- Strong SQL optimization and ETL background.
- Familiarity with data lineage, DQ frameworks, and regulatory standards (SOC 2 / GDPR).
- Minimum of 5 years of experience in B2B enterprise sales with atleast 1-2years in a start-up.
- Should have a proven track record of closing complex deals and managing large accounts.
- Strong understanding of the full sales lifecycle, from prospecting to closing, with expertise in consultative selling and solution-based sales
- Strong negotiation and deal-closing abilities, with the capacity to build trust and rapport with high-level stakeholders.
- Strong experience using CRM systems to track and manage sales pipelines, opportunities, and client interactions.
- Should have done a 0 to 1 sales growth story
- Must be handling West region currently and candidates from Mumbai preferred.
FactWise is a fully funded, early-stage b2b SaaS startup offering solutions to a global client base. The flagship product is an end-to-end S2P solution designed to transform procurement for product manufacturing companies across industries. Our singular focus is to create a truly distinctive procurement platform that delights users and provides sustainable positive impact to the organizations we serve. We achieve this by providing transparency and insights to leaders, streamlining and automating processes to improve efficiency, and driving bottom-line impact by unlocking savings potential.
About the Role
As a Product Manager you will help define and create end-to-end products which starts from ideation all the way to product deployment based on customer needs. You will own the product end to end and will be liaising with UI/UX teams, developers, QA team members to ensure product feasibility and readiness.
Responsibilities
• Interview customers to understand new/existing product need and fit
• Working closely with senior stakeholders to understand business requirements and help translate these into technical requirements for the development team
• Define requirements for product features and work with UI/UX team to create mock-ups
• Work with front-end and back-end teams to oversee feature implementation
• Work with QA team to ensure testing excellence and product readiness
• Forming and testing hypotheses using data from various sources
• Doing product research to find the best-in-class approach to solving problems and designing the UX
• Owning a product roadmap, prioritizing a sequence of feature builds, and objectively measuring outcomes from product decisions
Must-Have skills:
• Bachelors/master's degree in computer science engineering
ROLE/SKILLS:
- Design, estimate, and code new features. This is primarily a coding position.
- Architect new applications, and expand existing ones.
- Collaborate on enterprise architecture with other teams at Internet Brands.
- Investigate and fix production issues.
- Define, document, and enforce engineering standards.
- Perform code reviews of your team members’ work.
- Mentor junior engineers.
- Participate in software design discussions.
- Participate in sprint planning and other project management meetings.
- Ensure all code that goes to production is of top quality.
- Ensure existing applications are scaled to meet expected demand.
- Identify and fix gaps in system reliability, such as production monitoring.
- Continuously improve the software infrastructure, such as the deployment process.
REQUIRED EXPERIENCE:
- 4+ years with object-oriented programming in PHP.
- 4+ years with front-end technologies such as JavaScript, HTML, and CSS.
- Complex SQL queries and database schema design.
- MVC frameworks (Laravel, Yii).
- Experience with modern server components (Memcache, Redis, ActiveMQ, Solr)
- Working in a collaborative team environment using tools like JIRA and Git.
- Consuming and creating web services.
- Stable work history and an ability to collaborate effectively.
We are a fast-growing startup based in Gurgaon, and have just raised our Pre Series A! We are happy to offer the right compensation, the right ESOPs, and the right freedom and autonomy to the right candidate!
We are looking for a Senior Backend Developer to take our product to the next level.
* Development with NodeJS and front-end languages/frameworks (jQuery, ReactJS/AngularJS, CSS3, HTML5)
* 4+ years of SQL experience (MySQL preferred)
* Experience developing RESTful Web Services, Web APIs, and micro-services.
* Integrating with a third-party system via RESTful APIs.
* 4+ years of solid experience with SQL and NoSQL-based solutions.
* Experience with AWS deployments.
* Troubleshoot and resolve issues in production and non-production environments.
* Ability to write clean, modular, reusable code (using design patterns) and experience with a unit-test-driven approach to development.
* Familiarity with Elasticsearch is an advantage
* Experience with Redis is an advantage
A Product based company is looking out for software engineers in the following categories.
If your profile matches any of the skills&experience categories and you are looking for a change, Salary won't be a constraint for the right candidate
Category : 0 to 2 years of experience in mobile applications development for android or iOs platforms.
Role and Responsibilities:
- The candidate must be keenly expert in JavaScript (ES6), React JS (Functional React- React with Hooks).
- Must be well aware of the JS concepts like promises, async-await, callback, fetch, and array methods like map, filter, reduce.
- We are highly fetching for the candidates that are good with conditional rendering, and very much clear regarding the concepts of useEffect hook.
- Knowledge of GIT is a must.
- Knowledge and experience in any state management library such as redux or context is a plus.
- Must be familiar with JS libraries like Axios, and UI libraries like material-ui, core-ui, formik, etc.
- Must have a proper understanding of CSS properties like margin, padding, flex, position, z-index, media queries, and other important concepts like media queries, DOM manipulation.
- Must be aware of using dev tools provided in the browsers such inspect elements and network tab to track API calls.
- Basic API calling through postman or similar tools.
- Candidate worked on projects dealing with manipulation of dates, form validations, etc. are preferred.
Experience Required:
- The candidate must at least have a total experience of 1 Year - 3 Years in the relevant field.
- The candidate must have basic knowledge regarding data structure and algorithm.
- We require people with keen logistics skills.
- The candidate must be strong with basics and their concepts must be clear enough to deal with all sorts of delusions.
Location:
- The job-role of a React.js developer is open only for candidates residing in Indore or are willing to relocate to Indore.
- We are also providing remote opportunity.
We are highly fetching for immediate joiners or candidates that may join the company within 15 days.
About the company:
- SheThink Pvt. Ltd. is an IT-based outsourcing company dealing in providing expertise in e-commerce and government-based projects.
- We provide expert services in developing web and application services.
- We help vendors for getting projects in a single domain.
- We are the guide to help vendors in determining their core capabilities and transform those abilities to reach new heights of success and growth.
- We are the best in providing services to help the clients in piping their projects by providing a one-stop solution to all hiring problems.
- We have a selective module to ease the hiring process of clients and vendors.
- We have recently started a recruitment consultancy service, where we help the clients in hiring permanent candidates.
- We are also providing great assistance to the clients to hire candidates on a contractual basis.
OUR GOAL IS TO ENGAGE OUR SERVICES IN SIMPLIFYING TECH.











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