Technical Development Manager

Auditor – Management Systems (ISO Standards)

Location: Ahmedabad ( Hybrid)

Employment Type: Full-Time

🔎 About the Role

We are hiring a skilled Management System Auditor to conduct ISO audits, deliver high-quality assessment outcomes, and support certification activities. The ideal candidate must have hands-on experience in ISO 9001, 14001, 45001, 27001, 22000, 50001 or other standards, along with strong reporting and client-handling skills.

This role involves extensive travel, interaction with diverse industries, and strict adherence to ISO/IEC 17021-1 and ISO 19011 guidelines.

🧩 Key Responsibilities

• Plan, prepare, and execute Stage 1, Stage 2, Surveillance, Recertification, Transfer & Special Audits.
• Review client documentation, audit scope, and previous audit history.
• Evaluate compliance with applicable ISO standards using process approach, risk-based thinking & sampling techniques.
• Conduct opening & closing meetings and prepare accurate audit reports.
• Record findings, non-conformities, observations, and improvement opportunities.
• Ensure professional client interaction across Quality, EHS, IT, HR & Operations teams.
• Maintain impartiality, confidentiality, and compliance with accreditation guidelines.
• Participate in calibration, witness audits, and competency upgrades.
• Identify business opportunities and refer potential clients during audits.
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🎓 Qualifications

• Bachelor’s degree in Engineering, Science, IT, or Environmental Science.
• CQI/IRCA Certified Lead Auditor in at least one standard (Mandatory/Preferred).
• Minimum 5 years industry/auditing experience.
• Experience conducting minimum 15–20 third-party audits (preferred).
• Exposure to sectors such as manufacturing, IT, pharma, infrastructure, services (added advantage).
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💼 Skills & Competencies

• Strong knowledge of ISO standards & audit techniques.
• Familiar with ISO 19011 principles.
• Excellent communication, report writing & analytical skills.
• Ability to manage audits across multiple locations.
• High level of integrity, professionalism, and client orientation.
• Proficiency in MS Office.

📈 Key Performance Indicators (KPIs)

• Number of audits completed within timeline & quality standards.
• Accuracy and clarity of audit reports.
• Client satisfaction scores and feedback.
• Lead sharing & business development support.
• Compliance with accreditation and internal review requirements.
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✈️ Travel Requirement

• Willingness to travel 60–80% across India and overseas for on-site audits.
• Flexibility for hybrid (on-site + remote) audits.

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

You will own the end to end implementation and operation of AI powered outbound campaigns for our clients. That means taking a client brief, understanding their target market, building the systems that research and engage prospects, and making sure those systems run reliably without hand holding.

This is not a "connect two Zapier steps and call it automation" kind of role. You will be designing multi step workflows where AI agents research companies, enrich data through APIs, personalize messaging intelligently, and deliver outputs into client tools. Each campaign is a custom system with moving parts that need to work together cleanly.

What your weeks will look like:

You will onboard new clients, understand their ICP and outreach goals, then build and deploy the technical infrastructure to execute those campaigns. You will monitor live campaigns, troubleshoot when something breaks, and optimize for better results over time. You will hop on video calls with clients when needed, but the bulk of your time is building and maintaining systems that work.

Specifically, you will:

Build and manage complex n8n workflows that pull data from multiple sources, enrich it through APIs and AI, and deliver personalized outputs. Design Airtable bases that structure client data, automate processing, and integrate with external tools. Set up and manage email infrastructure: domains, deliverability, sending sequences. Use AI tools (Claude, GPT) to build research and personalization layers into client workflows. Handle client onboarding, ongoing communication, and technical troubleshooting. Own your campaigns. When something breaks at 2 PM on a Tuesday, you fix it. When a client asks why response rates dropped, you investigate and have an answer.

Who This Is For

You are someone who figures things out. You read documentation, test until it works, and do not give up when the first approach fails. You have strong technical intuition even if you are not a traditional developer. You understand how APIs work, how data flows between systems, and how to debug when something is not behaving as expected.

You follow AI developments closely. Not casually. You know the practical performance difference between Claude Opus 4.6 & GPT 5.4 🙃, you have opinions on which tools are overhyped, and you have probably built something with AI that you are proud of, even if it was just for yourself.

You are hungry. Not in a cliché motivational poster way. You genuinely want to get better at what you do, you take ownership of your work, and you do not need someone checking in on you every few hours to make sure you are making progress.

Core skills (non negotiable):

• n8n: You have built workflows and understand how nodes, data flow, and error handling work.
• AI tools: Regular, meaningful use of Claude or ChatGPT. You know how to prompt effectively and understand the limitations.
• Technical aptitude: You pick up new tools fast and figure things out from documentation, not tutorials.
• English proficiency: Written and spoken. You will be communicating with international clients.

Great to have (you can learn these on the job):

Experience with cold email and outbound systems (Smartlead, Instantly, or similar). Understanding of email deliverability (SPF, DKIM, domain setup). API integration and webhook experience. Data enrichment workflows using tools like Apollo, web scraping, or similar.

Work Setup

Fully remote. Work from anywhere. 5 day week. You manage your own schedule as long as the work gets done and you are available for client calls when needed.

Why This Role Is Different

You are not joining a company to work on traditional endangered tech job, but working with AI all day long, and deploying it's outbound systems for clients. You are building and running AI infrastructure for organizations that most people only see on TV. The problems you solve are genuinely novel. There is no tutorial for most of what we do. You will learn faster here in 3 months than you would in years at most places, because we operate at the intersection of AI, automation, and high stakes client work.

If you are the kind of person who gets excited about building systems that actually work in the real world, not just demos, this is your role.

How to Apply

If you have a portfolio of n8n workflows, Airtable bases, or any AI projects you have built, include links. We value what you have actually built over what is listed on your resume. Practical proof of work is valued 100x than just writing cool things in your application.

AVOID WRITING USING AI ANYWHERE IN YOUR APPLICATION. WE WORK WITH AI ALL DAY. ANY APPLICATIONS WRITTEN USING AI WILL NOT BE READ AND WILL BE REMOVED BY OUR AI QUALIFIER AGENT ITSELF 🙂

🚀 We’re Hiring: Senior AI Engineer (Customer Facing) | Remote

Are you passionate about building and deploying enterprise-grade AI solutions?

Do you enjoy combining deep technical expertise with customer-facing problem-solving?

We’re looking for a Senior AI Engineer to design, deliver, and integrate cutting-edge AI/LLM applications for global enterprise clients.

What You’ll Do:

🔹 Partner directly with enterprise customers to understand business requirements & deliver AI solutions

🔹 Architect and integrate intelligent agent systems (LangChain, LangGraph, CrewAI)

🔹 Build LLM pipelines with RAG and client-specific knowledge

🔹 Collaborate with internal teams to ensure seamless integration

🔹 Champion engineering best practices with production-grade Python code

What We’re Looking For:

✔️ 5+ years of hands-on experience in AI/ML engineering or backend systems

✔️ Proven track record with LLMs & intelligent agents

✔️ Strong Python and backend expertise

✔️ Experience with vector databases (Pinecone, We aviate, FAISS)

✔️ Excellent communication & customer-facing skills

Preferred: Cloud (AWS/Azure/GCP), MLOps knowledge, and startup/AI services experience.

🌍 Remote role | High-impact opportunity | Backed by strong leadership & growth

If this sounds like you (or someone in your network), let’s connect!

- Ability to effectively handle Enterprise sales and manage relationships at various levels with the clients and develop long-term relationships.
- Gather Leads and build a sales pipeline.
- Business Development in Design Studio
- Lead Generation

Required Candidate profile

1-3 years of experience in Business Development/similar roles.
Fresh MBA candidates with relevant skills can also apply
Must be well versed with MS-Office
Prior experience in IT solutions/services

Java Developer JD -Tata Business Hub

• Strong understanding of HTML, CSS, CSS preprocessors, JavaScript, Object-oriented programming (OOPS), Design patterns, Web principles, and UI Libraries like Bootstrap.

• Strong skills in JavaScript frameworks and libraries (React).  

• Understanding of UX research and design processes.

• Expert in REST web services.

• Understanding of providing optimum web performance.

• Experience using repositories, build & deploy tools like git and Jenkins.

• Experienced with modern JavaScript coding, testing, debugging, and automation techniques

• Experience in unit test formation and understanding of jest enzyme and snapshot testing.

• Experience with popular React.js workflows (such as Flux or Redux)

• Demonstrable experience with React State management - Redux-Saga and popular React.js workflows

• Experience with data structure libraries (e.g., Immutable.js)

• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

• Excellent knowledge of React hooks.