Technical Development Manager

Mandatory (Experience 1) – Must have 4+ years of software engineering experience

Mandatory (Experience 2) – Must have proven1+ years of experience designing, building, and owning AI runtime infrastructure supporting distributed training and/or inference at scale

Mandatory (Experience 3) – Must have hands-on experience optimizing deep learning runtimes such as PyTorch, TensorFlow, etc

Mandatory (Experience 4) – Must have strong low-level performance engineering experience, including profiling, debugging, and optimizing system throughput, latency, and reliability

Mandatory (Team Lead) – Must have experience leading or mentoring a team, including technical guidance, code reviews, and delivery ownership

Mandatory (Programming Skills) – Must have strong programming skills in Python, Java, C++ , etc

Experience: Experience: 10+ years of experience in software development & project management, with specialization in AI/ML

Qualification: B.E/B.Tech

Location: Pune

Role Overview

We are seeking a Head of AI Center of Excellence to execute our enterprise AI strategy. This role will be responsible for designing and delivering agentic AI systems and production-grade AI solutions, while driving rapid experimentation and pilot-ready proof-of-concepts in a fast-paced environment.

·    Required Qualifications:

• 10+ years of overall software development & management experience with 5+ years of hands-on experience in AI/ML system design and development
• Experience with technical project management; managing a team of AI/ML engineers across multiple projects
• Proven expertise in:
• Agentic AI architectures, LLM-based systems, and orchestration frameworks
• ML/DL model development, training, fine-tuning, and evaluation
• MLOps, model deployment, monitoring, and lifecycle management
• Strong proficiency in Python and modern AI/ML frameworks (e.g., LangGraph, PyTorch, TensorFlow, Hugging Face)
• Experience with cloud platforms and AI services (AWS, Azure, or GCP)
• Demonstrated ability to deliver pilot-ready AI PoCs quickly and effectively

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

We are hiring for Designation: Career Development Executive / Officer-

Job Description: (70% inside sales & 30% virtual meetings)

· Achieving enrolment targets (End to End Sales).

· Lead generation through cold calling

. Identifying suspects and prospects

· Meeting & Counselling prospective working professionals for their career options.

· You will be selling executive MBA programs, financial courses, full time MBA programs or techno functional courses.

Experience - 1-3Years 

Location - Mumbai (Thane, Chembur, Goregaon)

Age - max 28 years 

Immindiate joiner 

Monday- Saturday (Sundays fixed off) Work timings – 10:00 a.m. to 7:00 p.m.

Job Description & Responsibilities:

Selected engineer's day-to-day responsibilities include:

• Performs Database Administration tasks in Oracle & MS/MY SQL. Also performs basic DBA tasks in

SQL Server and DB2 environments as necessary.

• Designs and builds simple to complex database structures from data models.

• Installs, configures and patches Oracle.

• Implements HA and DR systems using Data guard and RAC.

• Builds and manages Data Guard Physical/Logical Standby Databases using Data Guard Broker

• Provides rotating 24x7 on-call support for company's Oracle, SQL Server, and DB2 environments as

necessary.

• Participates in design reviews as required to ensure database design meets application

requirements.

• Designs, maintains, documents and executes database utilities to provide information regarding

database activity.

• Proactively performs database monitoring and performance tuning tasks.

• Identify and provide solutions to performance issues in multiple database environments.

• Provides automation to standard DBA tasks. Able to develop scripts on UNIX and Windows

platforms as necessary.

• Reviews and enforces adherence to the company's Architecture, as well as database design and

usage standards.

• Understands database high availability technologies and guides the company in implementing

appropriate solutions.

• Performs other duties as assigned.

Location : Chennai, Tamil Nadu

Joining : Immediate – 15 days

Education, Experience & other requirements

• B.S. degree from an accredited university.

• Must have solid Oracle RAC , Golden Gate & Data Guard experience.

• 3+ years of extensive experience with Oracle database installation / configuration best practices

and Database upgrade/migration approaches.

• Experience installing, building, upgrading and supporting Oracle RAC environment, ASM,

Grid/Cluster.

• In-depth knowledge and hands-on experience in the installation, configuration and

troubleshooting of Oracle products and patches, including Oracle 12c, RAC, ASM, Clusterware,

GoldenGate, Dataguard, Oracle Database Appliance (ODA), Oracle Enterprise Manager 12c.

• Experience in Oracle 12c RAC based environment - architecture, installation, building, upgrading

and maintenance of Oracle RAC based environment in production.

• Extensive experience in Oracle DataGuard replication and physical standby for Disaster recovery

• Working experience of Oracle Database Appliance.

• Strong knowledge of OEM 12C grid monitoring configuration.

• Strong working experience with RMAN configuration, Job maintenance and backup & recovery

• Experience in database problem identification, problem diagnosis and resolution.

• Experience in building data architecture models and enforcing enterprise architecture standards

and guidelines.

• Excellent communication – ability to explain a technical problem to management.

• Ability to work on high performing teams and deliver under pressure situations.

About us

404 DM is a fast-growing data-driven creative solutions provider, with a portfolio of brands that include Myntra, Flipkart, and Wildcraft. Our team essentially stands for all things digital with an abundance of creativity. The focus lies in building - right from crafting compelling narratives that capture a brand's essence to the long-lasting relationships that are developed with each and every client, the agency believes that this is the driving force behind the work they do. 404 DM offers a wide variety of services in the digital sphere, including design, technology, media planning, and above all, creative strategizing that helps brands stand out amidst their contemporaries.

We are building this really cool product that will change the way brands do their marketing and acquire customers. We're looking for equally driven and highly skilled people to join us. We'd love to have a conversation with you and see if you and our team are the right fit for each other.

Roles and Responsibilities

• Defines site objectives by analyzing user requirements; envisioning system features and functionality.
• Designs and develops user interfaces to Internet/intranet applications by setting expectations and features priorities throughout the development life cycle; determining design methodologies and toolsets; completing programming using languages and software products; designing and conducting tests.
• Recommends system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.
• Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.
• Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Supports and develops web application developers by providing advice, coaching.
• SADs (Senior application Developer ) maintain the job duties of a supervisor as well as a lower-level application developer These duties can include regular consultations with the Team concerning software, creating new programs, and testing newly installed programs to verify functionality.
• The managerial side of being a leader can include writing reports on team progress and presenting those reports to upper executive committees, per Coding standards. SADs also make executive-level standards decisions for their department, ensure company policies are being followed and counsel employees as needed

Desired Candidate Profile

• Bachelor's or Master's degree in information technology or computer sciences. Combining full - time academics degree with certification in computer languages and software programs could be an added advantage.
• At least 5 to 8 years of experience as a leader with hands-on experience in programming languages such as Javascript, HTML, C++, PHP, Angular, Ajax, Rest Api, Node.Js, JQuery, MySQL, API Oath Integration, Shopify, Open Source app development, Social media Developer tool.

Required skill set:

• Should have good hands on with ServiceNow
• Should be have good communication skills