Information Security Analyst

Strong Consumer Insights / CX Analytics / Product Insights profile (behavioral/user/product/UX analytics)

Mandatory (Experience 1): Must have 3+ years of experience in Consumer Insights, CX Analytics, Product Analytics, UX Research, or Behavioral Data Analysis, working on B2C digital products (web/app) with a focus on understanding user behavior and improving customer experience

Mandatory (Experience 2): Hands-on experience in analyzing user journeys, funnels, and behavioral data, including clickstream analysis, cohort analysis, or session-level insights using tools such as Google Analytics, Mixpanel, Amplitude, CleverTap, Firebase, ContentSquare, or similar platforms.

Mandatory (Experience 3): Experience working in cross-functional environments (Product, Design, Business, Research teams), contributing to insight generation, problem framing, and solution validation based on behavioral and customer data.

Mandatory (Skills 1): Strong understanding of behavioral patterns, funnel drop-offs, engagement metrics, and user journey analysis, with the ability to connect data signals to real user problems.

Mandatory (Skills 2): Ability to synthesize quantitative data with qualitative research inputs (user interviews, field research, usability studies), and translate them into clear problem statements or actionable insights.

Mandatory (Skills 3): Working knowledge of SQL and Excel, with ability to extract, analyze, and interpret data; familiarity with data visualization or reporting tools (Tableau, Power BI, Looker, etc.) for storytelling is preferred.

Mandatory (Skills 4): Understanding of hypothesis-driven thinking and basic experimentation/A/B testing concepts, including interpreting results and distinguishing between correlation and causation.

Mandatory (Skills 5): Strong analytical thinking and structured problem-solving skills, with the ability to challenge assumptions, validate insights, and build logical narratives for stakeholders.

Mandatory (Domain / Company): Experience in B2C / consumer-facing organizations (fintech, e-commerce, edtech, digital platforms, or similar) with exposure to customer journey and digital behavior analytic

Job Description: Customer Support Executive

Position: Customer Support Executive

 Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

 Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

 Transportation: No cab facility provided

Key Responsibilities:

- Respond to customer inquiries via email and phone in a positive and effective manner.

- Identify and assess customers' needs to achieve satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

- Adhere to communication procedures, guidelines, and policies.

- Go the extra mile to engage customers and build strong relationships.

- Provide product and service information to customers.

- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.

Qualifications and Skills:

- Proven customer support experience.

- Strong phone contact handling skills and active listening.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multitask, prioritize, and manage time effectivel

Greetings!!

Wissen Technology is hiring for Architect role.

Required:

10+ years of experience in development.

Exposure on any of the backend tech stack.

Must have experience on working with Equity Swaps.

Must have experience on working with Banks.

Open to work from office on Hybrid mode.

Open to work from Bangalore location.

Company Profile:

Website : www.wissen.com

Wissen Thought leadership : https://www.wissen.com/articles/

https://www.youtube.com/watch?v=H_rLmHvlOKg

Employee Speak: https://www.ambitionbox.com/overview/wissen-technology-overview

LinkedIn: https://www.linkedin.com/company/wissen-technology

Roles and Responsibilities:

• Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database and keeping the track of the team
• Strong Team leader who keeps the team on track
• Email & WhatsApp conversations with potential leads.
• Make potential leads understand our courses.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others related computer software.
• 
  

Requirements:

• Excellent written and verbal communication skills
• Experience in Team leading in the International process
• Ability to work under pressure.
• Laptop is mandatory.
• Willing to work in a start-up environment (fast paced).
• Willing to work 6 days a week.
• Employment Type-Full-time

Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.

Roles & Responsibilities :

    * Proven experience in Java8, Spring Boot, Microservices/API

    * Strong experience with Kafka, Kubernetes

    * Strong experience in using RDBMS (Mysql) and NoSQL.

    * Experience in working in Eclipse / Maven environments.

    * Hands-on experience in Unix / Shell scripting.

    * Hands-on experience in fine-tuning application response/performance testing.

    * Experience in Web Services.

    * Strong analysis & problem-solving skills

    * Strong communication skills - both verbal and written

    * Ability to work independently with limited supervision

    * Proven ability to use own initiative to resolve issues

    * Full ownership of projects/tasks

    * Ability and willingness to work under pressure, on multiple concurrent tasks, and to deliver to agreed deadlines

    * Eagerness to learn

    * Strong team-working skills

Greeting From Cadeploy.

Looking for 4+yrs Experience in SDS2 sr. modeler/sr. checker at Cadeploy Engineer.

Open to work from office, flexibility given to manage the work.

Location - Coimbatore/Hyderabad.

#sds2 #tekla #AISC #usa #reber #engineer #hiringengineers #recruitment #modelers #detailers #checkers #walkindrive

Roles and responsibilities:

• Mandatory skill in establishing a good relationship with vendors and Handling the vendors
• Manage the Full cycle Recruiting process for Internal Needs, Ensuring a Positive Candidate Experience
• Experience with End-to-End IT Recruitment Processes and Activities Right from Sourcing to Placement
• Learn, Understand, and Practice US Staffing Best Practices
• Sourcing, Screening, and Shortlisting Resumes based on Desired Skills and Experience through Job Portals, Social Networking, Bulk Emails, etc
• Screen Resumes, Interview Qualified Candidates, and facilitate Interviews and Hiring Discussions with Interviewers and Hiring Managers
• Create Talent Pipelines with high potential Candidates for Future Job Opportunities.

Requirements:

• Excellent Verbal and Written Communication is a must
• Good Interpersonal and Decision-Making skills
• Good understanding of Technology and Technical skills
• Male Candidates preferred

Working Mode: Work from Office

Timing: Monday- Friday US shift (6.00 pm to 3.00 am)

Job Type: Full-time

Salary: ₹400,000.00 - ₹600,000.00 per year

• .Develop and maintain the backend for a web platform in the Fin-tech Industry domain.
• Create testing framework for all business use cases Maintain Deploy builds

Intro

EAGLE Power Holdings aims to launch a portfolio of new energy retail brands, all of which enjoy the efficiency of a single technology platform. We want to do more than offer cheap "green" tariffs, and believe that our range of engaging brands can identify with shifts in consumer preferences (e.g. growth of EV usage), with the value of local communities, and with proactive support of broader ESG causes.

Our long-term strategy is technology-driven, and involves unlocking value through the digitalisation of processes around customer acquisition, engagement, and retention. Developers at EAGLE flourish in an agile process where collaboration and ego-free communication is valued. We believe in developing working software throughout the entire product development process. We engage in product thinking as a team and cross-functionality among product managers, designers, and domain experts is promoted.

How you fit in

Engineering is the executional function of EAGLE's software delivery wing. As a senior server-side developer at Eagle, you will drive complex projects being built from scratch, and lead the junior members of the team. Not only are you expected to write clean, tested, and maintainable code, you will also be a central part of a product team that iterates constantly, ships regularly, and learns continuously. You will have the creative freedom for learning, experimenting, and responsible risk-taking in a startup environment.

What your role consists of:

• Collaborate with engineers, UI/UX designers, and product owners to build & ship new features and maintain/enhance existing ones
• Design & develop software solutions while ensuring the solution is scalable and can handle large data, complex analytics, and multi-tenancy
• Implement best practices of test-driven development, automated deployment, refactoring and code standards
• Tackle complex problems, consider multiple solutions, and determine the best course of action
• Debug production issues across services and multiple levels of the stack
• Help inform product prioritisation and scoping decisions by evaluating technical complexity and risk
• Work on internal tooling to improve the development experience of other engineers and ship faster and safer
• Provide junior engineers with feedback regarding application engineering methodologies, standards, and leading practices when appropriate

What you bring to this role:

• 4+ years of significant experience building scalable web applications in a distributed, collaborative, agile environment while delivering solutions on a regular cadence
• An ownership mindset: you should look not only at what you’re asked to do, but ask why you’re doing it and how it impacts on the rest of the product, our customers, and whether it makes sense
• Extensive experience with distributed service architecture
• Extensive experience with modern NoSQL technologies
• Extensive experience in cloud automation & test-driven development
• Excellent communication skills and ability to give and receive constructive feedback
• Ability to to mentor or coach less experienced engineers
• Passion for the whole product process. You will have your specific areas of focus, but we find those that are passionate about the bigger picture collaborate best with cross-functional teams

Nice to haves:

• Experience with Golang
• Experience with Serverless infrastructure
• Experience with multi-tenant system designing 
• Experience with building & integrating CI/CD pipelines

Where we are

While the company is registered in the UK, the software delivery wing is built to be remote-first. Whether you prefer to be in situ or a digital nomad (or anything in between), you are welcome. We are not inclined to support relocation to London for candidates that are not already based there, as we are a remote-first company. 

What’s in it for you

We offer competitive salaries based on prevailing rates in your local employment market, but there is further room to negotiate if you are the right candidate. In addition to your basic package, you can expect to receive the following benefits:

• Flexible working hours
• Unlimited annual leave
• On-the-job coaching, and access to mentorship by industry and domain thought leaders
• Full or partial sponsorship for professional/skill development courses, certifications, and other learning opportunities (evaluated on a case-by-case basis)
• Monthly allowance package for remote working (coworking membership or cash allowance)

About EAGLE Power Holdings

In a nutshell: Transforming energy retail and supply through cutting-edge software and AI technology

The venture is in ‘stealth mode’ as we lay the foundations for blast-off. It has been launched by a team with a history of entrepreneurial successes. These include one in the climate change space which services the Californian and North America carbon markets, and another which provides highly refined machine learning software to the energy arena in Asia. Both companies were acquired last year. 

This start-up was launched in London at the end of 2020, and will focus on the deregulated energy market in GB. The mission is to discover, or invent, a viable business and operational model for energy retail within the near-zero-cost energy ecosystem that the world is moving towards. This transformation is driven by the ever-decreasing prices of renewables/alternative generation, and by the exponentially growing volumes of national energy system data. We believe these factors have yet to truly disrupt the market, and intend to accelerate the sharing of value back to consumers.