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Job Title: Operations Executive
Location: Kolkata
Job Description:
We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.
Key Responsibilities:
1. Operational Support
- Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
- Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
- Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.
2. Customer Interaction
- Respond to customer queries via email and phone in a professional and timely manner.
- Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
- Maintain detailed logs of customer interactions, feedback, and action taken.
3. Data Management & Reporting
- Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
- Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.
Required Skills:
- Comfortable with handling data and making calculations.
- Proficiency in MS Excel.
- Ability to work in double shifts.
- Excellent communication (verbal and written) in English; additional language proficiency is a plus.
- Ability to handle pressure and multitask efficiently in a fast-paced environment.
- Strong organizational and time-management skills.
- Positive attitude with a problem-solving mindset and the ability to work independently or in a team.
Experience:
· 0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.
Shifts:
· Day Shift: 11am – 9pm
· Night Shift: 9pm – 7am
6 Days Working (Rotational Week-Offs)
About Us
Heyo & MyOperator are India’s leading Conversational platforms, powering Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a fast-growing SaaS company redefining how brands communicate at scale. With a hybrid work culture and a bias for action, we’re on the lookout for data-driven marketers who can own growth from end to end.
Job Overview
We’re looking for a sharp and analytical Performance Marketer who thrives on numbers, experimentation, and results. You’ll manage multi-channel ad campaigns across Google, Meta, LinkedIn, WhatsApp, and Email—optimizing for performance and ROI. This role requires strong command over marketing tools, excellent reporting skills, and hands-on experience managing large budgets in the B2B SaaS space.
Key Responsibilities
- Plan, execute, and scale performance campaigns across Google Ads, Meta, WhatsApp, Email, and LinkedIn platforms.
- Manage a monthly marketing budget of ₹15 lakhs+ and ensure a high ROI through continuous testing and optimisation.
- Build and monitor full-funnel strategies—from top-of-funnel awareness to bottom-of-funnel retargeting and nurturing.
- Drive engagement and conversions through WhatsApp campaigns, leveraging automation tools and segmentation.
- Use Zoho CRM, Google Analytics, and Excel to track performance, analyze trends, and report on key metrics.
- Collaborate with content, design, and sales teams to align messaging and improve lead quality.
- Run A/B tests to optimize creatives, targeting, and landing pages.
- Create weekly/monthly performance reports with actionable insights.
Qualifications & Skills
- 4–6 years of experience in performance marketing, ideally in a B2B SaaS environment.
- Strong command of Google Ads, Meta Ads, LinkedIn Ads, WhatsApp Campaigns, and email marketing.
- Experience with WhatsApp Business API/automation tools for outreach and engagement.
- Hands-on experience with Zoho CRM and advanced Excel reporting.
- Strong analytical mindset with a solid understanding of funnel metrics and marketing KPIs.
- Bonus: Familiarity with tools like Mixpanel, Hotjar, or any marketing automation platforms.
Why Join Us?
- Own and lead growth across all key digital channels.
- 100% remote role with high ownership and autonomy.
- Be part of a high-growth, product
Role Overview
Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.
Key Responsibilities
- Respond to customer queries via chat and phone calls in a timely manner
- Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
- Guide users through onboarding steps
- Document common issues and grab insights to contribute to internal knowledge bases
- Escalate complex issues to the product or tech team
- Collect and relay customer feedback
- Maintain high customer satisfaction
Requirements
- At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
- Strong communication skills in English and Hindi.
- Ability to explain technical concepts clearly to non-technical users
- Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
- Experience using tools like Freshdesk, Google Suit and Excel.
- Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
- Exposure to working in a startup or fast-paced SaaS environment
- Promote and sell Orient Blackswan’s range of Higher Education books to colleges and universities in the assigned area.
- Regularly visit colleges and universities, faculty members, and booksellers to drive sales.
- Ensure the achievement of both sales and collections targets for the assigned areas.
- Build strong, long-term relationships with colleges and universities, faculty members and booksellers.
- Maintain detailed records of sales activities, feedback from customers, and competitive intelligence and submit regular reports to the regional sales manager.
- Stay updated on market trends, competitor activities and new opportunities in the assigned area.
About Credit Samadhaan
Credit Samadhaan helps people and businesses improve their credit scores and become eligible for loans.
We make credit simple by explaining problems clearly and providing expert support to fix credit issues, increase credit scores, and build long-term financial stability.
Who are the Credit Samadhaan Kendra Partners?
Credit Samadhaan Kendra Partners are local entrepreneurs, consultants, and service providers who work as authorised partners of Credit Samadhaan.
Kendra Partners:
1.Educate customers about credit scores and credit improvement services
2.Onboard customers for Credit Samadhaan services
3.Act as a local service point for credit awareness and financial guidance
4.Earn income through service fees, commissions, and long-term customer relationships
As a Business Development Executive, your role is to explain the Kendra model clearly and onboard interested leads as partners.
Role Overview
Credit Samadhaan is seeking a Business Development Executive responsible for onboarding Credit Samadhaan Kendra Partners through structured inbound and outbound sales efforts.
The role focuses on lead conversion, partner relationship management, and achieving monthly onboarding targets while maintaining ethical sales practices.
Key Responsibilities
Sales & Lead Engagement
1.Inbound and outbound communication to potential partners from the company database and marketing leads.
2.Understand lead requirements and evaluate suitability for Credit Samadhaan Kendra partnership.
3.Clearly and ethically explain Credit Samadhaan’s services, Kendra model, and value proposition.
4.Invite leads to webinars, demos, and credit awareness sessions, followed by structured closure activities.
5.Convert qualified leads into paid Credit Samadhaan Kendra Partners.
Follow-ups & Relationship Management
6.Conduct regular follow-ups via calls, WhatsApp, SMS, and email to move prospects through the sales funnel.
7.Build and maintain strong relationships with prospective and onboarded Kendra partners.
Address queries, objections, and concerns professionally to ensure trust and clarity.
CRM & Reporting
1.Accurately update lead status, conversations, and follow-up notes in the CRM system.
Track daily activities, conversions, and pipeline to support data-driven decision making.
Target Achievement & Growth
1.Achieve and exceed monthly sales, onboarding, and revenue targets.
2.Support business growth by identifying upsell and referral opportunities through Kendra partners.
Compensation Structure (CTC)
CTC Range: ₹1.5 LPA – ₹2.4 LPA
(Based on experience, communication skills, and sales background)
Fixed Pay: ₹12,000 – ₹20,000 per month
Variable / Incentives: As per targets
Earning Potential: High performers can earn ₹40,000 – ₹60,000+ per month including incentives
Job Title: MIS Executive
Job Type - Full Time
Location – Indore
Summary/Objective:
The MIS Executive will be responsible for managing and analyzing data, generating reports, and providing insights to support effective decision-making within the organization. The role involves maintaining and enhancing the Management Information System (MIS) to ensure accurate and timely information flow.
Key Responsibilities:
· Collect, compile, and analyze data from various sources to create comprehensive reports.
· Develop and maintain efficient databases, ensuring data accuracy and integrity.
· Generate and distribute daily, weekly, and monthly reports to relevant stakeholders.
· Implement data validation and cleansing processes to ensure data accuracy.
· Collaborate with different departments to understand their data requirements and provide support in extracting relevant information.
· Identify and implement process improvements to enhance data quality and reporting efficiency.
· Conduct regular audits of data to identify and rectify discrepancies.
· Stay updated on industry trends and best practices in data management and reporting.
Qualifications/Requirements:
Education:
· Bachelor's degree in any field.
Experience:
· Minimum 6 Months - 1 year of proven experience in an MIS Executive role.
· Jewelry industry experience is good to have
Required Skills:
· Skilled in product costing analysis, order management, invoicing knowledge, and comprehensive inventory oversight.
· Strong analytical and problem-solving skills.
· Proficient in data analysis tools and Microsoft Excel.
· Database management systems and SQL.
· Excellent communication and interpersonal skills.
· Ability to work independently and collaboratively in a team.
· Detail-oriented with a high level of accuracy.
Responsibilities:
- Execute campaigns on Facebook, Google Ads & other portals to drive growth.
- Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.
- Analyzing & Reporting of Data & executing changes based on learnings.
- Coordinate with the design team to ensure campaign implementation.
- Planning & Testing of creatives & Audiences.
- Work on creatives & communication for the ads on various portals.
Must Haves: -
Experience: 1.5 - 2 years in Performance Marketing
Good written and verbal communication skills.
Knowledge of Microsoft Excel
Position: Business Development Associate
Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)
Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/ Location: Vijayawada, Andra Pradesh
Language: English & Hindi Salary: 2.40 LPA to 3.60 LPA
We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.
Requirements:
• Bachelor's degree in business management, marketing, or related field.
• 0 - 3 years' relevant work experience in business development or similar field preferred.
• Excellent written and verbal communication skills.
• Ability to handle multiple projects simultaneously and work under pressure.
• Proficient in Microsoft Office and relevant software.
Responsibilities:
• Identifying profitable business opportunities
• Conducting extensive market research
• Creating actionable business strategies
• Nurturing relationships with clients
• Analyzing market trends.
Assist in the recruitment process, including sourcing candidates, scheduling interviews, and conducting background checks.
Support the onboarding process for new hires, ensuring a smooth and seamless transition into the organization.
Maintain accurate and up-to-date HR records, including employee files, attendance records, and employee data.
Collaborate with the HR team to develop and implement HR policies and procedures.
Participate in HR projects, such as employee engagement initiatives, training programs, and performance management.
Conduct research and analysis on HR trends and best practices, and provide recommendations to the HR team.
Provide administrative support to the HR team, including scheduling meetings, preparing reports, and coordinating events.
Ensure compliance with all relevant HR laws and regulations.
Requirements:
Currently pursuing a degree in Human Resources, Business Administration, or a related field.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Proficiency in Microsoft Office, particularly Excel and Word.
Ability to work independently and as part of a team.
Strong attention to detail and ability to handle confidential information with discretion.
Familiarity with HR principles and practices.
Previous internship or work experience in HR is a plus.
With 14+ years of expertise in e-commerce, our client provides AI-powered solutions for quick scale-up of brands and equips them to serve a global audience efficiently. From Texas to India, it operates from 6 different locations and processes 5 million orders annually and are amongst the top 25 sellers on Amazon and Walmart.com.
Founded by entrepreneurs with rich international experience, this leading online store of USA works with over 2000 brands which include many known brands in the US and covers almost all major categories like beauty and healthcare, electronics and gadgets, furniture, toys and apparel and others.
It has won several accolades including Inc 5000, fastest-growing companies, two years in a row.
What you will do:
- Managing inputs, category profit & loss, promotion management, auditing and analysis, vendor escalations, and concise communications
- Growing selection, improving terms and cost structures, and building long-term relationships with vendors for the sub-categories assigned
- Demonstrating customer and category knowledge, being an advocate for a quality customer experience, and understanding the competition and industry
- Being responsible for long term growth opportunities and risk identification, planning, communicating, and partnering with internal teams
- Demonstrating a deep understanding of Online retail tools and becoming advocates for tool enhancements
- Attracting talent and making the right hiring decision, setting goals, and resource planning for the team
- Visiting trade shows in the US and other countries as per process requirements
- Creating mechanisms to help on-board new talent to the organization by continuously building a network of talent inside and outside of the company
- Effectively coaching and giving feedback to direct reports to help develop talent and supporting career development
- Setting and balancing goals across the team to optimize performance against department goals and employee development
Desired Candidate Profile
What you need to have:- 10+ years of experience doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing, or e- commerce
- Strong understanding of category, product, and vendor performance
- Proficiency in Excel
- Proven analytical skills
- Proven negotiation skills
- Proven experience leading teams & cross-functional projects
- Influencing abilities and vendor management experience
- Ability to think and react in a high-energy, fast-paced environment
- Ability to operate simultaneously and effectively in both tactical and strategic modes
- A willingness to roll up sleeves to get things done
- Ability to work autonomously in a demanding and often ambiguous environment, with strong attention to detail and effective prioritization
- Preferably a valid US Visa












