Data Entry Operator

Job Title: Sales Executive

Location: Okhla Industrial Area Phase 1, New Delhi

Job Type: Full-time

Working Hours: 10 AM to 7 PM

Salary: Competitive, with commission opportunities

Responsibilities:

• Conduct cold calls to potential clients to generate leads.
• Research and collect client data from various online sources.
• Identify potential clients from the internet and social media platforms.
• Follow up on leads and maintain consistent communication with clients.
• Negotiate and close sales deals effectively.
• Build and maintain strong, long-lasting relationships with clients.
• Report on sales progress and client interactions to the management team.

Qualifications:

• Previous experience in sales, especially in cold calling, is preferred.
• Strong research skills and the ability to find relevant data and leads online.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with clients.
• Self-motivated, goal-oriented, and able to work independently.
• Familiarity with CRM software is a plus.

Benefits:

• Competitive base salary with performance-based bonuses.
• Opportunities for career growth and development.
• Friendly and supportive work environment.

You will be getting leads from the company. You need to builds and maintains business relationships with new and existing customers. You understand customers' needs and recommend appropriate solutions, negotiate with clients to help them move down the sales funnel, record client feedback and maintain a customer database.

BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

Responsibilities and Duties

• Provide world-class client support by working with clients to establish critical goals.
• Take ownership of the customer’s operational needs and steward throughout the organization as required.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Responsible for customer onboarding processes.
• Evaluate and improve tutorials and other communication infrastructure.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
• Ensure CSATs and NPS scores are maintained Assisting Sales Team
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Patient and active listener.
• Passion for service.

Qualifications and Skills

• High computer literacy and ability to learn new software.
• Knowledge of Technology and Software Solutions.
• Bachelor’s degree or equivalent education in Computer Engineering preferred.
• Job experience of 6 months to 2 years would be preferred.
• People from the Gurgaon location would be preferred.

 Act as a liaison between the company and clients, maintaining and strengthening relationships

Respond to client inquiries and concerns, providing accurate and timely information

Assist in the planning and execution of client events and meetings

Collaborate with other teams to ensure successful project completion

Provide administrative support to the Client Relations team, including data entry, scheduling appointments, and managing documents

Conduct research to identify new potential clients and opportunities for business growth

Assist in the development of marketing materials and presentations for clients

Attend meetings and take notes as necessary

Duration: 4 months, Stipend: Rs 3000 per month, Full-time assured ob offer on successful completion of internship.

• Create tests to identify software problems
• Analyze bugs and errors found during tests
• Document results of tests for the software development team
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve
• programs
• Research and compare similar competitor products
• Maintain updated knowledge of industry trends and advancements

• 2-3 years of experience in software development and testing
• High proficiency in computer technology and programming languages
• Strong knowledge of manual & automated testing using tools like JEST
• & Selenium along with React and Java
• Exceptional attention to detail and ability to think out side the box
• Excellent analytical and problem-solving skills
• Good oral and written communication skills
• Great team player and able to work efficiently with minimal supervision

Responsibility

• Driving performance campaigns across Mobile, Desktop, App/APK
• Identifying and onboarding new affiliates and monitoring affiliate promotions
• Maintaining stimulating relationships with the current affiliates
• Lead business development initiatives for user growth
• Continually motivating affiliates to perform better
• Keeping track of affiliate performance, lead quality, and payments
• Strong Media buying & negotiation skills
• Hands-on understanding of the affiliate ecosystem; ideally large-scale platform experiences.
• Good working knowledge with 3rd party affiliate platforms (Affise, hasOffers, AppsFlyer, Apsalar, etc.)
• A good understanding of Earned Media would be an advantage
• Freshers also can apply.

Roles and responsibilities:

• Mandatory skill in establishing a good relationship with vendors and Handling the vendors
• Manage the Full cycle Recruiting process for Internal Needs, Ensuring a Positive Candidate Experience
• Experience with End-to-End IT Recruitment Processes and Activities Right from Sourcing to Placement
• Learn, Understand, and Practice US Staffing Best Practices
• Sourcing, Screening, and Shortlisting Resumes based on Desired Skills and Experience through Job Portals, Social Networking, Bulk Emails, etc
• Screen Resumes, Interview Qualified Candidates, and facilitate Interviews and Hiring Discussions with Interviewers and Hiring Managers
• Create Talent Pipelines with high potential Candidates for Future Job Opportunities.

Requirements:

• Excellent Verbal and Written Communication is a must
• Good Interpersonal and Decision-Making skills
• Good understanding of Technology and Technical skills
• Male Candidates preferred

Working Mode: Work from Office

Timing: Monday- Friday US shift (6.00 pm to 3.00 am)

Job Type: Full-time

Salary: ₹400,000.00 - ₹600,000.00 per year

• Assess the nature of product or service issues and resolves support problems..
• Interact with customers to help troubleshoot and resolve complex product problems or issues.
• Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
• .Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies
• Documenting and communicating the results of your efforts.
• Perform gap analysis, and identification of any areas for improvement within existing procedures, methods and business processes
  Perform Gap-Fit analysis
• Prototype potential solutions for business process re-design, provide trade-off information and suggest recommended course(s) of action
• Develop functional and technical specifications for delivering new and maintaining existing business applications.
• Act as a subject matter expert with regards to business needs and application design related activities. This may include leading configuration and design reviews within a project team .
• Should act as the liaison between the client business units and IT and lead the Business Requirements Gathering process to elicit the true needs of the client

• The incumbent is solely responsible for executing a project effectively & efficiently, within the given deadline. One point contact for all the assignment related issues.
• The incumbent should have the ability to manage various projects efficiently at a time.
• Able to explain the concept of Mystery Shopping to Freelancers and should make sure that they register & assign shops to Freelancers based on the criteria provided by the clients
• Train and guide shoppers to perform the audits as per client requirements
• Makes sure that the assignment timelines are strictly followed.
• Should be proactive in getting new Freelancers and add them into our database
• The incumbent should have knowledge about international job portals
• The applicant should be prompt in handling client queries