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Good written as well as spoken communication.
1. Making cold calls to potential customers & booking demos
2. Sourcing/generating leads for our product segment
3. Devoting some time to marketing activities like social media posts, product videos, and blogs
Excellent verbal & written communication skills.
Manage Email Process- Payment, Refunds, Cancellation etc.
Responsible to provide timely & effective resolutions to customers through emails, chat, etc.
Knowledge of payments and fintech would be plus
Perks and benefits
Ownership and Responsibility.Medical Insurance.
Job Title:– Customer relationship Manager
Location: Bangalore
About AbleCold Logistics: (www.ablecold.com)
We are India's fastest-growing integrated end-to-end cold chain solutions company. Within a short span of time, with our asset-light model and strong diverse operations experience, we have disrupted the cold chain space and solved several unique problems that had never been addressed over decades. Our ability to create cold chain solutions depending on our customers’ needs and maintain operational excellence while being frugal has rewarded us with being compared to the largest players in the cold chain industry by several market analysts and investment firms.
Our customer base includes some of the largest brands in India in quick commerce, quick service restaurants, seafood, ice creams, and frozen food. Our core team members have a diverse set of experience across several industries and startups/corporates and are alumni from prestigious institutions such as IITs, IIMs and Harvard Business School.
AbleCold is at an inflexion point and for the next phase of rapid growth, we are seeking individuals with high-energy, highly motivated to work in ambiguity, and interpersonal and cross-functional skills to join our team.
Role and Responsibilities:
● The ideal candidate should have a solid understanding of customer relationship management principles, excellent communication skills, and a passion for delivering exceptional customer service
● Serve as the main point of contact for customers, addressing their inquiries, concerns, and requests in a timely and professional manner.
● Collaborate with internal teams, such as sales, marketing, and product development, to ensure seamless customer experiences.
● Maintain accurate and up-to-date customer records, interactions, and communications
Required skills/experience:
● High energy with a zeal to build a business from scratch and have a sense of ownership.
● Willingness to roll your sleeves and hustle for ad-hoc problem solving whenever the operational need arises.
● Strong team player with the ability to work independently and collaborate with cross-functional teams.
Benefits of Working at AbleCold Logistics:
● Be part of a high growth start-up
● Steep learning curve - we believe in learning by doing
● Work with Mentors and true innovators from Harvard Business School, IITs, IIMs and ISB. Founders and employees work together; there's no middle management, so you learn from the best.
● Empowering place to be in - We believe that each individual brings in a new perspective and new ideas. You will have the opportunity to implement your ideas and try out experiments and pilot projects.
● Meritocratic culture - Your work will be recognised as will your failures. You will be instilled with the value of creativity, hard work and ownership.
Hiring for a SaaS Company- Third Party Payroll
Responsibilities:
- Develop aesthetic data driven design to get the word out about our company and drive qualified traffic to our front door
- Strictly follow the design stylesheet and innovate to better the industry standard
- Designing blog posts, whitepapers, eBooks, reports, webinars, infographics, etc.
- Collaborate with internal teams to create landing pages and optimize user experience
- Produce valuable and engaging content for our website and blog that attracts and converts our target groups
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Evaluate design methodologies. Provide thought leadership and perspective for adoption where appropriate
Requirements:
- Bachelor’s degree of higher in Design/Arts/Technology
- 2 to 3 years of experience in B2B Marketing
- Understanding of marketing methodologies and blogging software (WordPress) + Adobe Suite Fair understanding of marketing automation for B2B segment, conversion analytics funnel and ABM campaigns
- Demonstrable experience in marketing together with the potential and attitude required to learn
- Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
- A sense of aesthetics and a love for great copy and witty communication
Roles & Responsibility:
- Develop a growth strategy focused both on financial gain & customer satisfaction.
- Contacting potential clients to establish rapport & arrange meeting.
- Researching Organizations & individuals to find new opportunities.
- Growing business through the development of new leads and new contracts.
Requirements:
- Candidates with Bachelor’s degree in any stream.
- Experience required at least 2-5 years in sales, marketing & related field
- Representative skill with communication
- Excellent Organizational skill
- Generating business through direct marketing i.e email marketing , cold calling ,cargliest Linked-in , bidding portals & other Social platforms .
- Keeping bidding portal on secondary for generating leads & business
- Experience on linked-in sales navigator would be add on .
- Must have proficient communication & understand the ascent of UK/US and other countries clients .
- Able to work on targets
- Sound technical knowledge on the development of Web & Mobile application.
- Maintain business relationships with existing and potential clients.
- 1+ yrs sales experience in B2C Industry.
- Should have 1+ yrs experience in IT Sales.
We work in a project based environment, so each project (research assignment) would not last for more than 3-4 weeks. Research assignments would primarily focus on B2B respondents/ prospects and the candidate will be required to call-up these respondents/prospects and convince them to participate in our research surveys further take them through the questionnaire and capture responses over the phone.
- Primarily will be involved in generating Leads over the phone with national and international respondents.
- Perform secondary research, and generate leads using various tools, directories and websites.
- Consistently brainstorm and collaborating with the team for new ideas and strategies.
- Researching markets and industries to compare trends in the market.
- Organized Working Approach
- Experience in Public Relations
- Extremely Creative in Handling Social Media Marketing
- Online Advertising Management
- Creative Content Writing
- Influencer Collaboration for YouTube
- Create Marketing Campaign to Ensure Growth of YouTube

