Location : Gulbai tekra Ahmedabad
Salary: 15k to 25k
Only Female candidate
Experience 1 to 2 yrs
Only Ahmedabad based candidate
10 to 7 job time
Only Personal interview will be taken
Immediate joiner
6 days working
About Genius Placement Service
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About InEvolution:
Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency.
Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams. We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth.
Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.
Our Commitment:
We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.
Primary Customer-Facing Responsibilities:
- Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support.
- Proactively communicate with customers regarding post-purchase support, including order activation, troubleshooting error issues, etc.
- Utilize the ticketing and live chat support systems to ensure prompt and effective resolution of customer queries.
Benefits:
- Work-from-home flexibility.
- Career advancement opportunities and professional development support.
- Supportive and collaborative team environment.
Key Responsibilities:
Case Analysis and Critical Thinking:
- Develop comprehensive knowledge of client products and the ticketing and chat systems.
- Investigate and understand user issues using effective probing techniques.
Problem Solving:
- Provide accurate information and solutions for client software products or services.
- Offer alternative solutions when necessary and guide users through the resolution process.
Post-Resolution Follow-Up:
- Ensure customer satisfaction by following up and updating customer status before case closure.
Client and Operational Responsibilities:
- Coordinate with team leads and managers for guidance on escalated cases.
- Record detailed events and problem resolutions in system logs.
- Forward customer feedback and suggestions to the relevant internal teams.
- Propose process and knowledge resource improvements.
- Participate actively in team meetings and maintain effective communication with internal teams.
- Report to client leads and managers as required.
Requirements:
- Experience in help desk and software product technical support.
- Tech-savvy with knowledge of computer operating systems, software, and hardware.
- Excellent written and verbal communication skills in English.
- Degree in a relevant field preferred.
- Proficiency with Microsoft Office, Google Sheets, and other business software.
- Own a desktop/laptop with a stable internet connection.
- Demonstrated proactive, learning-oriented approach with a focus on continuous process improvement.
Additional Information:
- This is a fully remote position with a 5-day work week.
- The position requires approximately 9 hours of work per weekday.
- Opportunity for long-term growth and additional responsibilities within the organization.
Hiring Process
1. Resume Fitment:
Begin your journey with us by submitting your resume and a cover letter. Your cover letter should highlight your relevant experience and explain why you're the ideal candidate for the Software Support Analyst role. We use an advanced Application Tracking System (ATS) to ensure your skills and experience are aligned with our requirements. Only the most suitable candidates will be shortlisted for the next stage.
2. Phone Screening:
If your profile resonates with our needs, you'll be invited to a phone screening. This is a great opportunity for us to learn more about you and for you to ask preliminary questions about the role and our company. We'll discuss your communication skills, technical understanding, and other essentials like availability and salary expectations.
3. Virtual Interview-1 with InEvolution:
Following a successful phone screen, you'll proceed to a virtual interview with our InEvolution team. This interview is crucial for assessing your fit within our company culture, as well as your communication and problem-solving skills. We'll delve deeper into your technical expertise and experience, involving key stakeholders to gain a comprehensive view of your potential in our team.
4. Written Assessment:
Showcase your technical prowess and customer service skills with our written assessment. Designed to mirror real-life challenges, this assessment is your chance to demonstrate how you would handle situations you’re likely to encounter in the role. The assessment is timed to ensure authenticity and effectiveness.
5. Virtual Interview-2: Technical Round with Client:
Excel in the written assessment, and you'll find yourself in our technical round. This is where your technical skills will be thoroughly evaluated through practical problem-solving tasks and technical queries. It’s your opportunity to impress us with your practical knowledge and application in a customer support context.
6. Offer:
The final stage! If you've shone through the interviews and assessments, we'll extend an offer to join our team. This includes a comprehensive onboarding process where you'll be acquainted with our company policies, tools, and the specifics of your role. We ensure you're well-prepared to start your journey with InEvolution.
· Good knowledge of object oriented programming, object modeling, relational databases, Unix/Linux platform
· Experience of JavaScript is must.
· Development of new functional business modules
· High-level user support (technical)
· Involvement in the Open ERP project.
· Strong in logical and problem solving skills.
· Good knowledge of Python and ODOO framework.
· Development and extension of the Open Object framework and its existing modules.
· Review existing code adapts it to the new algorithm.
· Experience in the integration process of Open ERP with third party applications.
· Should have designed, developed and released at least 5 product/applications of acceptable scale in an end to end manner.
· Be Strong in development processes and methods (e.g. version control, code review, release management)
· To execute the functions of requirement gathering, documentation and system design of Pragmatic Tech soft s Open ERP implementation projects undertaken for its clients.
· The Business Analyst must also ensure correct delivery and training during the handover of the implementations.
· Requirement Gathering and understanding the customer expectations from a feature and functionality perspective.
· Analyze the differences between the Requirements and current functionality available.
· Work with Development team to design solutions to bridge the gap.
· Preparation of requisite documentation for the same, including timelines and costing.
· Creation of End user manuals and training videos.
· Testing of the application to verify the functionality as desired by the customer.
· Onsite training and implementation of the system at client side.
Experience: 4+ years
Location: Ahmedabad
Urgent Hiring!!!
We are looking for Android Developer
Job Description:
- 0.3 to 1 year of experience in developing android applications
- Proficiency in Java, Kotlin, or C++.
- Ability to easily use Android Studio, including the Android SDK.
- Prior experience as an Android Developer will be advantageous.
- Excellent coding and proofreading skills.
- Ability to manage your workload with minimal supervision
- Proofreading your code and correcting mistakes before each app is released.
- Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order
Location: Surat (full-time onsite and local candidates only)
Thanks!
- Proven experience as a Laravel Developer with a strong portfolio of past projects.
- In-depth knowledge of Laravel, PHP, and MySQL.
- Experience with front-end technologies such as HTML, CSS, JavaScript, and jQuery.
- Familiarity with version control systems (e.g., Git).
- Understanding of RESTful API development and consumption.
- Strong problem-solving and communication skills.
- Ability to work collaboratively in a team environment.
- Attention to detail and a commitment to delivering high-quality solutions.
- Experience with testing frameworks (e.g., PHPUnit) is a plus.
- Knowledge of other PHP frameworks and CMS (e.g., Symfony, CodeIgniter, WordPress) is a plus.
ob Description:
Position: Telesales Executive
🌟 Join the Fastest Growing Startup! 🚀
YOLOFARMS.IN is a recently funded startup providing stunning villas for rent, perfect for celebrations, shoots, and stays. 🏰
Requirements:
✅ Minimum 3 years of experience in telesales, preferably in a startup environment.
✅ Proven track record of achieving high conversion rates (20%+) from provided leads.
✅ Ability to handle 40 leads per day and achieve a daily sales target of 80k.
✅ Availability from 2 PM to 11 PM.
💰 Competitive Salary and Incentives! 💸
🔹 Base salary: 35k
🔹 Lucrative incentive structure: 7.5% (1.8 lacs monthly)
🔍 Selection Process:
1️⃣ Initial resume filtration.
2️⃣ Telephonic interviews.
3️⃣ Video call interviews.
4️⃣ Task-based assessment.
5️⃣ Final one-on-one interview for formalities.
🌟 Desired Skills:
✨ Excellent communication and convincing abilities.
✨ Strong customer support skills.
✨ Hospitality, politeness, and humility.
✨ Logical thinking and problem-solving abilities.
🌍 Preferred Background:
✨ Previous experience in hospitality, tours & travels, edtech, MLM, event, real estate, packages, and luxury lifestyle industries.
✨ Candidates should show commitment and no frequent job switching.
📆 Responsibilities:
1️⃣ Handle inbound leads and calls.
2️⃣ Book sales and provide after-sales support.
3️⃣ Ensure end-to-end customer satisfaction.
📍 Location: Surat (Relocation required)
Don't miss out on this incredible opportunity! Apply now and be a part of our growing success story! 🌱
• Conducting in-depth research on industry-related topics in order to develop original content.
• Developing content for blogs, articles, product descriptions, social media, and the company website.
• Assisting the marketing team in developing content for advertising campaigns.
• Proofreading content for errors and inconsistencies.
• Editing and polishing existing content to improve readability.
• Conducting keyword research and using SEO best practices to increase traffic to the company website.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Identifying customers’ needs and recommending new content to address gaps in the company's current content.Requirements
• Bachelor's degree in communications, marketing, English, journalism, or a related field.
• Proven content writing or copywriting experience.
• Working knowledge of content management systems.
• Proficient in all Microsoft Office applications.
• A portfolio of published articles.
• Excellent writing and editing skills.
• The ability to work in a fast-paced environment.
• The ability to handle multiple projects concurrently.
• Effective communication skills
Fitelo is one of the fastest-growing companies. We all work together to serve our
clients in the best possible way, and we like to have a lot of fun while we are at it.
We are looking for a Back-End Developer who will be working with the team on
MongoDB and NodeJs.
Qualification
● Professional experience with building and integrating with REST APIs
and NodeJS
● Professional experience working with repositories, artifacts, and
creating build & release pipelines
● Exposure and experience in back-end web development with
JavaScript, HTML, and CSS is good to have
● Experience in developing Microservices in NodeJS
Role
● Collaborate with clients and internal product teams to understand their
expectations and requirements
● Define the overall, multi-tier application architecture, and select appropriate
web technologies, frameworks, components, tools, design patterns
and best practices to be used for new project engagements
● Proactively identify architectural gaps and weaknesses, and
recommend appropriate solutions for existing project engagements
● Collaborate with, lead, coach, mentor and direct a team of UI
engineers, user experience designers, and visual designers to deliver
best of class user interfaces for web, mobile and tablets
● Define and establish coding standards
● Provide functional/non-functional, design, and code reviews
● Identify and evolve common tools stack, design and develop reusably
frameworks/components to standardize and accelerate
user interface development across various user interface development
projects
● Research and implement new / emerging web technologies and
frameworks to improve user experience and UI engineering
productivity
Skills Required
● Backend: Node JS, Express, Mongoose, Firebase
● Database: MongoDB
● Cloud: AWS, EC2, docker
● Git and Git flow concepts
● Test-driven development
● Familiarity with Type ORM (Object Relational Mapping)
● Websockets
● REST API
● DevOps and CI/CD (preferred)
Industry Type - Wellness / Fitness / Sports / Beauty
Employment Type - Full Time/ Permanent
Education - Any Graduate or Postgraduate- Any specialization
Location - Mohali
About Company
At FITELO, every day is a chance to flip the script. An invitation to take
everything we know and re-invent it. Do it better. Never settle for good enough.
Every day we get up, invent, adapt, improvise, find new ways to collaborate, and
do the unexpected. We're a team of healthcare experts from doctors to dieticians
to fitness coaches helping people to achieve their fitness goals. You have an
immense opportunity to learn and grow under the mentorship of our team who
have experience working in some of the best organizations like Price water
house Coopers, Nissan, IIT, and IndusInd Bank, just to name a few
Job Description:
We are looking for a highly capable Node.js developerto optimize our web-based application performance. Collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.
Full Stack Responsibilities: Developing and maintaining allserver-side network components. Ensuring optimal performance of the central database and responsivenessto front-end requests. Collaborating with front-end developers on the integration of elements. Designing customer-facing UI and back-end servicesfor various business processes. Developing high-performance applications by writing testable,reusable, and efficient code. Implementing effective security protocols, data protection measures, and storage solutions. Running diagnostic tests,repairing defects, and providing technicalsupport. Documenting Node.js processes, including database schemas, as well as preparing reports. Recommending and implementing improvementsto processes and technologies. Keeping informed of advancementsin the field of Node.js development.
Requirements: Bachelor's degree in computerscience, information science, orsimilar. At least two years of experience as aNode.js developer. Extensive knowledge of JavaScript, web stacks, libraries, and frameworks. Knowledge of front-end technologiessuch as HTML5 and CSS3, Angular, Reactjs. Superb interpersonal, communication, and collaboration skills. Exceptional analytical and problem-solving aptitude. Availability to resolve urgent web application issues outside of business hours
Experience: 2 to 5 years
Annual CTC: Rupees 6,00,000 to 10,00,000
Role description:
We are looking for Senior Software Engineer with expertise and experience in designing and developing
applications including new developments, enhancements, maintenance and support. The role involves continuous collaboration with team, partners.
Candidate description:
Should have:
Passion for technology and financial domain with demonstrated ability to learn quickly
Delivery focus with ability to take full ownership
Strong commitment to quality and delivery
Strong communication skills
Skills/Knowledge and experience:
Object oriented design and development skill
Webservices - Node JS/Express JS, Rest API
Frontend – Angular (Javascript and Typescript), React
Unix and Shell scripting
SQL Proficiency, good to know MongoDB