Business Development Assistant Manager

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Responsibilities

• Content Creation: Write and edit blog posts, articles, and social media content in line with our company’s tone and voice.
• Research: Conduct thorough research on industry topics and trends to produce relevant, data-backed content.
• SEO Optimization: Learn and implement SEO best practices to help increase the visibility of content in search engines.
• Content Planning: Assist in content planning and strategizing for blog posts, social media, and newsletters.
• Proofreading & Editing: Review and edit content for clarity, grammar, and consistency, ensuring it meets high-quality standards.
• Collaboration: Work with the marketing and design teams to ensure the content aligns with the brand’s goals and design principles.

We are looking for a skilled Java Developer with expertise in Angular to join our team. In this role, you will be responsible for developing robust, scalable, and high-performance web applications using Java technologies on the backend and Angular framework on the frontend. You will collaborate closely with cross-functional teams to design, develop, and implement innovative solutions that meet our clients' requirements.

Responsibilities:

• Designing, developing, and maintaining backend services and APIs using Java and Spring framework.
• Building responsive and user-friendly web interfaces using Angular framework.
• Integrating backend services with frontend components to deliver seamless user experiences.
• Collaborating with UX/UI designers to implement design specifications and enhance user interactions.
• Writing clean, efficient, and maintainable code following industry best practices and coding standards.
• Conducting code reviews, debugging, and troubleshooting issues to ensure the quality and reliability of the software.
• Working closely with product managers and stakeholders to understand requirements and provide technical solutions.
• Keeping up-to-date with the latest technologies, trends, and best practices in Java and Angular development.

Qualifications:

• Btech/ BE in Computer Science, Engineering, or related field.
• Proven experience as a Java Developer with expertise in building web applications.
• Strong proficiency in Java programming language and Spring framework.
• Extensive experience with Angular framework and modern JavaScript/TypeScript development.
• Solid understanding of frontend technologies such as HTML5, CSS3, and responsive design principles.
• Experience with RESTful API development and integration.
• Knowledge of relational databases (e.g., MySQL, PostgreSQL) and ORM frameworks (e.g., Hibernate).
• Familiarity with version control systems (e.g., Git) and CI/CD pipelines.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

JD:

Lead the pre-sales (25%) to post-sales (75%) efforts building Public/Hybrid Cloud solutions working collaboratively with Intuitive and client technical and business stakeholders

Be a customer advocate with obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available cloud architecture that leverage AWS Cloud services

Experience in analyzing customer's business and technical requirements, assessing existing environment for Cloud enablement, advising on Cloud models, technologies, and risk management strategies

Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies

Extensive experience building Well Architected solutions in-line with AWS cloud adoption framework (DevOps/DevSecOps, Database/Data Warehouse/Data Lake, App Modernization/Containers, Security, Governance, Risk, Compliance, Cost Management and Operational Excellence)

Experience with application discovery prefera bly with tools like Cloudscape, to discover application configurations , databases, filesystems, and application dependencies

Experience with Well Architected Review, Cloud Readiness Assessments and defining migration patterns (MRA/MRP) for application migration e.g. Re-host, Re-platform, Re-architect etc

Experience in architecting and deploying AWS Landing Zone architecture with CI/CD pipeline

Experience on architecture, design of AWS cloud services to address scalability, performance, HA, security, availability, compliance, backup and DR, automation, alerting and monitoring and cost

Hands-on experience in migrating applications to AWS leveraging proven tools and processes including migration, implementation, cutover and rollback plans and execution

Hands-on experience in deploying various AWS services e.g. EC2, S3, VPC, RDS, Security Groups etc. using either manual or IaC, IaC is preferred

Hands-on Experience in writing cloud automation scripts/code such as Ansible, Terraform, CloudFormation Template (AWS CFT) etc.

Hands-on Experience with application build/release processes CI/CD pipelines

Deep understanding of Agile processes (planning/stand-ups/retros etc), and interact with cross-functional teams i.e. Development, Infrastructure, Security, Performance Engineering, and QA

Additional Requirements:

Work with Technology leadership to grow the Cloud & DevOps practice. Create cloud practice collateral

Work directly with sales teams to improve and help them drive the sales for Cloud & DevOps practice

Assist Sales and Marketing team in creating sales and marketing collateral

Write whitepapers and technology blogs to be published on social media and Intuitive website

Create case studies for projects successfully executed by Intuitive delivery team

Conduct sales enablement sessions to coach sales team on new offerings

Flexibility with work hours supporting customer’s requirement and collaboration with global delivery teams

Flexibility with Travel as required for Pre-sales/Post-sales, Design workshops, War-room Migration events and customer meetings

Strong passion for modern technology exploration and development

Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills

Experience with Multi-cloud (Azure, GCP, OCI) is a big plus

Experience with VMware Cloud Foundation as well as Advanced Windows and Linux Engineering is a big plus

Experience with On-prem Data Engineering (Database, Data Warehouse, Data Lake) is a big plus

Program Lead 

Gujarat (Ahmedabad) 

Company Profile:  pinBox is the only global social enterprise committed exclusively to digital micro-pension inclusion for self-employed women and youth. We use our proprietary pensionTech platform, the unique pinBox model and field-tested retirement literacy tools to make access to pensions, savings and insurance easy and simple for non-salaried informal sector workers. pinBox is working actively with governments, regulators, multilateral aid agencies and leading financial inclusion stakeholders across Asia and Africa on digital micro-pension and social security inclusion. In India, pinBox is working with top financial institutions and credible outreach partners to help deliver mainstream financial services to underserved citizens. Friends of Women’s World Banking (FWWB) is a Gujarat-headquartered non-profit Society that provides financial and capacity building support and services to organizations promoting livelihoods, self-reliance and financial inclusion among low-income women. FWWB works with a network of over 200 MFIs, cooperatives and producer collectives that reach over 18 million low-income individuals across 12 states. pinBox and FWWB are jointly launching a digital micro-pension and retirement literacy solution for the 18 million women being serviced by FWWB partners. A dedicated project management team will promote the solution to FWWB partners through ongoing consultative meetings and field-visits. This team will be based at the FWWB offices at Ahmedabad (Gujarat) and provide necessary technical assistance, digital solutions, training and expert advice to FWWB partners to encourage and enable them to in turn deliver the digital micro-pension solution, along with financial literacy, to their clients/ members. pinBox is looking for a self-motivated, driven, and hands-on individual to develop and own short and long-term strategies and goals for the pinBox-FWWB partnership as well as for other pinBox initiatives in Gujarat. This is a senior role that requires proactive interactions with a range of internal and external stakeholders, often managing several moving project parts simultaneously. The Program Lead for Gujarat will be responsible for planning, overseeing and leading the pinBox-FWWB Project from ideation through to completion. She/he will also lead B2B2C partnerships with other Gujarat-based cooperatives and milk unions, as well as with federated self-help groups, producer companies, social enterprises and the State Government on expanding pension and social protection solutions to the self-employed. 

Responsibilities:

 1. Work closely with FWWB to proactively promote the digital micro-pension and social security solution to its partners, and to other aggregators including cooperatives in Gujarat and the State Government;

 2. Formalizing, upscaling and managing all B2B2C partnerships with FWWB and in Gujarat more generally;

 3. Implementation coordination and monitoring and providing necessary ongoing training, capacity building and IEC support and advice to partners to minimize the gap between intent and outcomes. 

4. Achieving optimum impact at scale in terms of voluntary participation and regular retirement savings by self-employed women and youth who choose to save for their old age and other lifecycle needs. 

 5. Establish a system for periodic review meetings and field visits to regularly monitor outcomes including subscriber knowledge, savings persistency and adequacy. You will provide partners with MIS and data using pinBox MIS dashboards to keep them updated and informed regarding outcomes.

 6. In consultation with the pinBox operations and customer protection teams, develop innovative ideas and behavioral interventions that optimize field staff efforts and engagement and voluntary enrollments and regular savings by partner clients/ members. 7. Periodically conduct or facilitate FGDs and helpline-led interviews with partner field staff and scheme subscribers to assess efforts and outcomes and to satisfy pinBox, FWWB and partner management that scheme implementation and efforts are in line with stated goals of mass-scale pension and social security inclusion. 8. Proactively investigate implementation challenges and issues and develop and implement ideas and solutions that can positively impact outcomes at scale. 

The ideal candidate 

1. A person with indubitable ethics, who is entrepreneurially inclined, passionate about digital financial inclusion and is eager to build from scratch.

 2. Has 4-6 years’ experience in the areas of digital financial inclusion. Familiarity with the fintech and technology apps ecosystem will be an advantage. 

 3. IRMA graduates with project and process management experience in digital finance and prior experience with women-focused inclusion efforts will be preferred. 

4. Proficiency in Gujarati (both written and oral) is mandatory  

• Creating and maintaining digital assets, such as interface design files, wireframes, and interactive mockups using design and prototyping tools: e.g., Sketch and InVision
• Designing, building and maintaining highly reusable JavaScript, HTML and CSS code
• Understanding the limitations of our tech stack and business model and providing technical advice wherever necessary
• Coordinating the workflow between the UI/UX designs, HTML, CSS and backend application logic
• Cooperating with the back-end developer in the process of building the RESTful API

Desired Candidate Profile

• Confidence in working with HTML5/CSS3, JQuery, Ajax, Bootstrap, responsive design
• Expert knowledge of HTML5 and its best practices
• Proficiency in designing interfaces and building clickable prototypes using Sketch, InVision, Axure, etc.
• Knowledge of Git version control
• Knowledge of the command line
• 2+ years experience as a front-end developer
• 1+ year experience as a UI/UX designer    

Job description:

• Thorough understanding of React Native and its core principles- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Experience in React Js, Javascript, Ruby on Rails (preferred)- Experience with popular React workflows (such as Flux or Redux)
• Familiarity with newer specifications of ECMAScript (ES6 & ES5 )- Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs- Experience with relational databases (PostgreSQL preferred)
• Working knowledge of git for version control- Understanding of Unix tools