Business Development Assistant Manager

About Arcitech :-

Arcitech (arcitech.ai), the technology arm of Arcot Group, builds and scales SaaS products, AI-integrated platforms, and online marketplaces — fast. We're a mid-sized, high-velocity engineering org where ownership is real, decisions move quickly, and the work you ship actually matters. Our portfolio spans multiple live products across domains, and we're in active build and scale mode across all of them.

Role Overview :-

As a WordPress Developer at Arcitech AI, you will be responsible for building, maintaining, and enhancing WordPress websites that are visually appealing, fully responsive, and optimized for performance. You will work closely with designers and senior developers, assisting in both front-end and back-end tasks. This is an excellent opportunity for early-career professionals who are eager to learn and grow their web development skills in a supportive environment.

Job Responsibilities :-

a) Assist in developing and maintaining WordPress websites

b) Customize existing themes and plugins as per design requirements

c) Integrate paid WordPress plugins and customize them based on project needs

d) Implement UI designs using HTML, CSS, and basic JavaScript

e) Work with page builders such as Elementor and Gutenberg

f) Assist in WooCommerce website setup, including product management and basic configurations

g) Support WooCommerce payment gateway integrations (Razorpay, Stripe, etc.)

h) Fix basic bugs, UI issues, and layout inconsistencies

i) Ensure responsive design across multiple devices and screen sizes

Job Requirements :-

a) 2–3 years of hands-on WordPress development experience

b) Strong knowledge of WordPress core, hooks, and architecture

c) Proficiency in PHP, HTML, CSS, and JavaScript

d) Experience with page builders such as Elementor, Gutenberg, etc.

e) Experience with MySQL and database handling

f) Understanding of hosting environments, deployment, basic server configurations, and DNS configuration (domain pointing, nameservers, records)

g) Ability to develop custom WordPress plugins or extend existing plugins when required

h) Experience creating and managing Custom Post Types using ACF (Advanced Custom Fields)

i) Hands-on experience with WordPress security plugins such as Wordfence or similar

j) Strong experience in WooCommerce website development, including product setup, customization, and payment integration.

Email Marketing Expert with Data Mining Experience

Job Overview

We are looking for an experienced Email Marketing Expert who can manage end-to-end email marketing campaigns and support lead generation through ethical data mining, list building, segmentation, and performance analysis.

The ideal candidate should have strong knowledge of email marketing tools, campaign automation, data research, lead enrichment, deliverability, and analytics. This role requires someone who can identify target audiences, build high-quality email lists, create effective campaigns, and optimize results based on data.

Key Responsibilities

·        Plan, create, and execute email marketing campaigns for lead generation, nurturing, and customer engagement.

·        Research and collect relevant business leads using ethical and compliant data mining methods.

·        Build, clean, verify, and maintain email databases.

·        Segment email lists based on industry, location, job title, company size, behavior, and campaign goals.

·        Write or coordinate compelling email copy, subject lines, and call-to-action messaging.

·        Set up automated email sequences, drip campaigns, newsletters, and follow-up campaigns.

·        Manage email marketing platforms such as Mailchimp, HubSpot, Klaviyo, Brevo, ActiveCampaign, SendGrid, Apollo, Instantly, Lemlist, or similar tools.

·        Monitor campaign performance including open rates, click-through rates, bounce rates, unsubscribe rates, conversion rates, and reply rates.

·        Perform A/B testing on subject lines, content, timing, audience segments, and CTAs.

·        Improve email deliverability by managing sender reputation, SPF, DKIM, DMARC, warm-up processes, and list hygiene.

·        Use data mining, web research, LinkedIn, business directories, CRM data, and other approved sources to identify potential leads.

·        Enrich lead data with company details, contact information, industry, role, and other relevant fields.

·        Ensure all campaigns comply with email marketing laws and privacy standards such as GDPR, CAN-SPAM, and applicable local regulations.

·        Prepare regular reports with insights, recommendations, and performance improvements.

·        Coordinate with sales, marketing, and business development teams to align email campaigns with business goals.

Required Skills and Qualifications

·        Proven experience in email marketing, lead generation, and data mining.

·        Strong knowledge of email campaign strategy, automation, segmentation, and analytics.

·        Experience using email marketing and outreach tools.

·        Ability to research, collect, clean, and organize large sets of lead/contact data.

·        Familiarity with CRM tools such as HubSpot, Salesforce, Zoho, Pipedrive, or similar platforms.

·        Good understanding of email deliverability, spam filters, domain reputation, and email authentication.

·        Strong written communication skills for professional email copy and campaign messaging.

·        Experience with Excel, Google Sheets, data cleaning, and lead tracking.

·        Ability to analyze campaign performance and make data-driven recommendations.

·        Knowledge of compliance requirements for email marketing and data privacy.

·        Detail-oriented, organized, and able to manage multiple campaigns at the same time.

We’re on the lookout for a talented and driven .NET Core Developer with solid front-end and cloud experience. If you're passionate about building robust, scalable applications and enjoy working with modern technologies like Angular/React and Microsoft Azure, we’d love to connect with you!

✅ What We’re Looking For:

• Strong expertise in .NET Core and C#
• Hands-on experience with ASP.NET and Entity Framework
• Proven experience in building RESTful APIs and working within a microservices architecture
• Mandatory experience with front-end technologies such as Angular or React.js
• Practical experience with Microsoft Azure (e.g., App Services, Functions, Storage, etc.) is a must
• Strong understanding of SQL Server and relational database design
• Proficiency with Git and experience working in CI/CD pipelines
• Familiarity with Agile development practices
• Excellent problem-solving skills and clear communication abilities

💡 Nice to Have:

• Exposure to containerization tools like Docker or Kubernetes
• Experience with automated testing and test-driven development (TDD)
• Understanding of DevOps practices and tools
• Familiarity with DevOps workflows and tools
• Exposure to testing frameworks (xUnit, NUnit, etc.)

Job Title: Technical Support Engineer

Location: Indore Location (Night Shift)

Job Type: Full time from office only – 5 days in a week

Experience Level: 3+ Years

Job Summary

We are seeking an experienced Technical Support Engineer who can provide advanced technical support while leading and mentoring a team of support engineers. The ideal candidate will combine strong troubleshooting expertise with leadership capabilities to ensure high-quality customer service, efficient issue resolution, and continuous team performance improvement.

Key Responsibilities:

• Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
• Utilize API knowledge to address technical inquiries and challenges.
• Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
• Maintain accurate and up-to-date technical documentation for internal use and customer reference.
• Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
• Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
• Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.

Required Skills & Qualifications

• Minimum 2+ years of experience in offshore voice and chat technical support.
• Strong understanding of:
• Software and hardware troubleshooting
• API concepts and integrations
• Hands-on experience with Salesforce, Jira, and Zoom.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong analytical thinking and problem-solving abilities.
• Ability to work independently in a fast-paced environment.
• Comfortable working night shifts.

Required Qualifications:

•           Bachelor’s degree in Computer Science, Engineering, or a related field.

•           5+ years of overall software development experience; minimum 4+ years in RPA development (UiPath, Blue Prism, or Automation Anywhere).

•           Deep understanding of healthcare industry processes (EMR/EHR, claims processing, eligibility, compliance, etc.) is highly preferred.

•           Proven ability to manage full RPA deployment including bots, orchestrators, and system integrations in enterprise environments.

•           UiPath Advanced Developer or similar RPA certifications are a plus.

•           Solid problem-solving, analytical, and communication skills.

Preferred Skills:

•           Integration of RPA with AI/ML technologies or cloud platforms (Azure, AWS, GCP).

•           Strong experience with scripting (Python, PowerShell, etc.), SQL, and integration via REST/SOAP APIs.

•           Understanding of process improvement methodologies (Lean, Six Sigma).

•           Track record of designing reusable components and frameworks, especially in a regulated healthcare environment.

•           Strong documentation and stakeholder management abilities.

Soft Skills:

•           Strong communication and interpersonal skills for cross-functional collaboration.

•           Ability to mentor, lead, and motivate technical teams.

•           Exceptional organizational and multitasking skills, especially in fast-paced and dynamic work environments.

Data Delivery Manager is responsible for managing and overseeing the end-to-end delivery of data

solutions, from data architecture and ingestion to processing, analysis, and reporting. This role

ensures that data projects are completed on time, within scope, and aligned with business

objectives. The Data Delivery Manager works with cross-functional teams, including data

engineers, analysts, and other stakeholders, to deliver high-quality data solutions. Key

Responsibilities: Project and Program Management: o Lead and manage the delivery of data-

driven projects, ensuring they are completed on time and within budget. o Develop and maintain

project plans, timelines, and resource allocation. o Monitor project progress and proactively

identify risks, implementing solutions to ensure successful project completion. o Ensure alignment

between data initiatives and business goals, maintaining continuous communication with

stakeholders. Stakeholder Engagement: o Serve as the primary point of contact between business

stakeholders and the data team, translating business requirements into technical specifications. o

Collaborate with business leaders to understand data needs and develop solutions that meet

those needs. o Provide regular updates on project status, risks, and key deliverables to

stakeholders and leadership teams. o Facilitate meetings to gather requirements and

communicate project milestones. Data Strategy & Architecture: o Oversee the design and

implementation of data solutions that support business objectives. o Ensure adherence to data

governance and quality standards throughout the data pipeline lifecycle. o Collaborate with data

architects to define scalable, secure, and high-performance data architectures. o Support data

integration initiatives across different platforms, ensuring smooth and efficient data flow. Team

Leadership and Development: o Manage cross-functional teams of data engineers, analysts, and

other professionals to deliver projects effectively. o Provide leadership and mentoring to team

members, fostering a culture of collaboration, innovation, and continuous learning. o Set clear

expectations, performance goals, and career development opportunities for the team. o Address

and resolve any team challenges, ensuring high levels of productivity and motivation. Quality

Assurance: o Ensure the accuracy, reliability, and quality of data solutions by implementing robust

testing, validation, and review processes. o Develop and enforce data standards, best practices,

and methodologies to ensure consistent, high-quality deliverables. o Drive continuous

improvement initiatives, analyzing past projects and identifying areas for enhancement. Risk

Management and Troubleshooting: o Identify potential risks to project delivery, including data

pipeline issues, resource shortages, or technical blockers, and implement mitigation strategies. o

Troubleshoot and resolve data-related issues and challenges during the project lifecycle.

Reporting and Analytics: o Oversee the creation and maintenance of data dashboards, reports, and

performance metrics. o Ensure that data solutions provide actionable insights for the business,

driving informed decision-making. Experience: o 5+ years of experience in managing programs

related to data management, data engineering, or analytics. o Proven track record in managing

data projects and delivering data solutions in a timely manner. o Experience with data integration,

data warehousing, and data modeling. o Strong understanding of data pipeline management, ETL

processes, and data analytics. Skills: o In-depth knowledge of data management tools and

technologies (e.g., SQL, NoSQL, ETL tools, cloud platforms such as AWS, Google Cloud, or Azure).

o Proficient in project management methodologies (Agile, Scrum, Waterfall). o Strong leadership

and team management skills, with the ability to drive collaboration across different functions. o

Excellent communication skills with the ability to translate complex data-related concepts into

understandable terms for non-technical stakeholders. o Analytical mindset with strong problem-

solving abilities. o Knowledge of data visualization and reporting tools (e.g., Power BI, Tableau,

Looker) is a plus. Certifications: o Project Management Professional (PMP) or Scrum Master

certification (preferred). o Data-related certifications (e.g., AWS Certified Big Data, Google

Professional Data Engineer) are a plus. Preferred Skills: o Experience with big data technologies

(e.g., Hadoop, Spark, Kafka). o Familiarity with machine learning or AI applications related to data

solutions. o Experience with data governance and compliance (e.g., GDPR).

We are looking to hire a skilled WordPress developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

WordPress Developer Responsibilities:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.