Data Engineer

JOB DETAILS:

* Job Title: Customer Success (B2B SaaS, USA)

* Industry: Technology

* Salary: Best in Industry

* Experience: 3 to 7 years

* Location: Bengaluru, Karnataka

Criteria

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

(Company): B2B SaaS (Technical complex)

Preferred

• Experience handling enterprise customers, exposure to Salesforce CRM, or working on billing / finance / subscription-based SaaS products will be a strong plus.

Role & Responsibilities

If you are expecting a working playbook that you can execute upon, company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you.

You will work closely with the founders.

As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.

What you will be doing:

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Implementation
• Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
• Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
• Translate complex business requirements into structured company workflows and setup.
• Project Management
• Own customer delivery timelines and communication from kickoff to go-live.
• Track progress, call out blockers early, and keep customers updated without needing reminders.
• Run weekly status checkpoints and ensure every onboarding milestone lands on time.
• Internal Coordination & Escalation
• Act as the voice of the customer internally — share structured feedback with product and engineering.
• Create clear, well-scoped handoff documents when working with technical teams.
• Escalate time-sensitive issues appropriately and follow through on resolution.
• Documentation & Enablement
• Create client-specific documentation (e.g., onboarding guides, configuration references).
• Contribute to internal wikis, training material, and product documentation.
• Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.

Ideal Candidate

• 3-7 years of relevant experience
• Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
• Ability to understand and shape the product at a granular level
• Ability to empathize with the customers, and understand their pain points
• Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
• Previous experience in salesforce CRM
• -Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
• Strong analytical skills and a structured problem-solving approach
• (Strongly preferred) Computer science background and basic coding experience
• Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
• Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
• Self-driven individual with high ownership and strong work ethic
• Not taking yourself too seriously.

We are looking for an integration engineer to assist our rapidly growing customer base. As part of our integration team, you will be the primary point of contact for all integrations. You would be responsible for helping our clients integrate with OneFin APIs, configuring our system for clients and providing ongoing help to them to resolve any issues.

Responsibilities

1. Understand and explain APIs to clients. Help clients integrate OneFin APIs. Research and identify solutions to issues during integration.
2. Escalate unresolved issues to appropriate internal teams (e. g. software developers).
3. Become a product expert for clients.
4. Configure OneFin system for customized usage by clients. Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides etc.
5. Automate solution of common issues using Python.
6. Help live clients resolve issues and coordinate with the development team for issue resolution.

Requirements and Qualifications:

1. Strong verbal and written communication skills.
2. Experience in writing code in Python.
3. Understanding web based systems.
4. Proficient in understanding and writing JSON.
5. Experience in SQL databases.
6. Experience working with REST APIs.
7. Excellent analytical skills, passion for pinning down technical issues, and solving problems.

https://forms.gle/4tEbPAwW7uis9PPX7

Greetings from Crayon Infotech!

We hope you're doing well. We're currently hiring for the position of Graphic Designer with a minimum of 3 years of experience, based out of our office in Malad, Mumbai.

If you're passionate about design, visual storytelling, and creating digital experiences, we’d love to connect with you!

Key Responsibilities:

• Create high-quality visual assets for digital & print (social media creatives, banners, brochures, website/app UI assets)
• Collaborate with developers, content, and marketing teams to deliver creative campaigns
• Support UI/UX design efforts using tools like Figma or Adobe XD (preferred)
• Maintain brand consistency across all touchpoints
• Handle multiple design projects under tight deadlines
• 
  

Fill the form to Apply Job - https://docs.google.com/forms/d/e/1FAIpQLSeXR202HrJmAXpJQTh0dSYE1x59e6Zg9sJzhntkyGZ6g-PZ-w/viewform?usp=header

Salary Range - 20,000-25,000

Company Overview

Vinayak Enterprises is a leading aluminum wire rod manufacturer located in the heart of Delhi. Our mission is to produce the finest quality aluminum wire rod by recycling scrap metal. Since our inception in 2015, we have been focused on becoming a recognized brand name in the electrical industry.

Job Summary:

We are seeking a highly motivated and resourceful Dedicated Recruiter to join our team. The ideal candidate will take charge of sourcing, attracting, and hiring top talent to meet the dynamic needs of our organization. This role requires exceptional communication skills, a keen understanding of hiring trends, and a passion for building a strong workforce.

Key Responsibilities:

Talent Acquisition:

Develop and execute recruiting plans to attract top talent for various positions

Utilize job boards, social media, and other platforms to source candidates.

Build talent pipelines for future hiring needs.

 2. Candidate Management:

Screen resumes and conduct initial phone interviews to assess candidate

qualifications.

Coordinate interviews between candidates and hiring managers.

Provide an excellent candidate experience, keeping applicants informed throughout the process.

 3. Stakeholder Collaboration:

Partner with department heads to understand job requirements and organizational goals.

Provide regular updates on recruitment progress and metrics to management.

 4. Process Optimization:

Manage recruitment databases and applicant tracking systems.

Innovate hiring strategies to reduce time-to-hire and improve quality-of-hire metrics.

 5. Branding and Engagement:

Represent the organization at job fairs and networking events.

Promote the company as an employer of choice by leveraging employer branding strategies.

 6. Compliance:

Ensure all hiring processes comply with relevant labor laws and organizational policies.

Qualifications:

Education: 

Bachelor’s degree in Human Resources, Business Administration, or a related field.

Experience:

Proven experience in recruitment within the manufacturing industry.

Familiarity with applicant tracking systems (ATS) and recruitment platforms.

 Skills:

Excellent communication and interpersonal skills.

Strong organizational and time-management abilities.

Proficiency in sourcing tools (e.g., LinkedIn Recruiter, job boards).

1. Develop customizations and configurations to the Microsoft Dynamics 365 platform, including entity customization, form design, workflow development, and business process automation.
2. Collaborate with functional teams to gather and document requirements for customizations and integrations.
3. Provide technical expertise and guidance to the functional teams on best practices for Dynamics 365 customization and integration.
4. Develop and maintain technical documentation, including design documents, specifications, and test plans.
5. Work with internal and external stakeholders to troubleshoot and resolve technical issues related to Dynamics 365 customizations and integrations.
6. Stay up-to-date with the latest Dynamics 365 features and technologies, and provide recommendations for process improvements and system enhancements

• Strong architecture and design skills and keen business sense. -
• Ownership of projects and technical areas. -
• Strong core server-side technologies experience (Java), database design & performance tuning exposure. -
• Strong OO design skills, knowledge of frameworks such as Spring/ Spring Boot/ exposure to functional programming a plus. -
• Good knowledge of nodeJS/ noSQL a definite plus. -
• Good exposure to front end/UI skills (JS, HTML, Angular). -
• Good exposure to configuration management, testing, deployment. -
• Deep knowhow of data structures, algorithms. -
• Hands on development across technologies.
• Exp- 6-8 years.
• Qual- B.E/ B.Tech (Computer Science/ Equivalent) from a premier institute.