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Strong B2C Performance Marketing Profile
Mandatory (Experience 1): Must have 3+ YOE in managing performance marketing in atleast 1 of Google ads campaigns (Search, Display, Universal App Campaigns UAC)
Mandatory (Experience 2): Must have hands-on experience with campaign setup, execution, daily optimization, reporting, and performance tracking across key KPIs (CTR, CPC, CPA, ROI)
Mandatory (Experience 3): Must have strong technical skills including familiarity with Google Tag Manager, Google Analytics
Mandatory (Company): Must have worked at a B2C digital/tech product company or a digital marketing agency managing B2C digital/tech product clients
Mandatory (Exclusion): Avoid all e-commerce companies like Meesho, Amazon, Flipkart, Swiggy, as their scope of work is limited and irrelevant to their requirement.
Note: Candidates must be from B2C tech product companies where the core user experience is driven by the technology itself—not from companies like Ola, Swiggy, Zepto, Zomato, Uber, where the user experience is shaped by a tangible service (e.g., food delivery or cab rides).
Mandatory (Stability): Minimum 2 years per role required. One short stint is acceptable if there’s a long tenure (eg: 5+ years) in a prior role. Frequent job changes are straight rejects.
Note: Total years of experience must not exceed 6 years.
About MyOperator
MyOperator is a Business AI Operator platform that allows businesses, teams, and AI Agents to work in tandem for customer operations, i.e., handle Sales, Support, Escalation, Feedback, and Refund processes. With over 12,000+ businesses using our platform, we are the largest in the space.
MyOperator is built for people who want to work on ambitious problems at a meaningful scale. We value ownership, speed, critical thinking, and a bias for building things that create real customer and business outcomes. This is a high-expectation, high-learning environment where people are trusted to think independently, challenge ideas openly, move with urgency, and keep raising the bar as we build for long-term impact.
Role Overview
MyOperator's platform handles billions of real-time interactions - cloud call centers, IVR flows, WhatsApp APIs, AI voicebots, and a unified communication suite. As Manager QA, you will own quality across this entire product surface: from defining the QA strategy and automation architecture to taking accountability for production escapes and release confidence.
This is not a sign-off role. You define what "good" looks like, build the systems to enforce it, and lead a team that treats quality as a product outcome, not a checkpoint. You will work directly with Engineering, Product, and DevOps to embed quality at every stage of the development lifecycle. If you've scaled automation frameworks, reduced defect escape rates measurably, and built QA cultures where the team doesn't wait to be told what to test, this role is built around you.
Key Responsibility Areas
- Own and enforce the quality bar across MyOperator's full product suite - Cloud Call Center, IVR & Call Flows, WhatsApp API, AI Voicebots, and Unified Communication Platform from sprint planning through production.
- Architect and scale automation frameworks across UI (Web/Mobile), REST and GraphQL APIs, and end-to-end integration flows; integrate these into CI/CD pipelines for continuous testing.
- Define, track, and improve quality metrics including defect escape rate, automation coverage percentage, test cycle time, flakiness rate, and Mean Time to Detect (MTTD).
- Lead performance and load testing strategies using JMeter, k6, or Locust to validate system behavior under production-scale traffic conditions.
- Drive Root Cause Analysis (RCA) for production incidents and implement systemic fixes to prevent recurrence, not just mitigation.
- Lead, mentor, and scale the QA team; set clear performance expectations, run regular calibrations, and build an ownership-driven, bias-for-action team culture.
- Establish and maintain release entry/exit criteria, test environment parity with production, and structured test data management processes.
Requirements - Must Have
- 5-8 years in QA with at least 2 years in a lead or ownership role managing a team of 3 or more.
- Prior experience with technologies like Telephony, VOIP, WebRTC, Voice Bots, Sockets, and WebSockets is a must-have.
- Hands-on experience in testing and quality assurance of applications/products involving UDP (User Datagram Protocol) communication, including validation of reliability, performance, and network-level troubleshooting.
- Hands-on expertise with one or more automation frameworks: Selenium, Cypress, Playwright, or Appium with a demonstrated ability to build or significantly scale a framework from the ground up.
- Proficiency in Python, Java, or JavaScript for writing and maintaining automation code.
- At least 2+ years of strong hands-on experience in API testing using Postman or RestAssured, and CI/CD integration using Jenkins, GitHub Actions, or GitLab CI.
- Documented track record on the resume (via explicitly stated metrics) demonstrating a quantifiable reduction in defect escape rates or improvement in automation coverage.
- Experience with performance/load testing tools (JMeter, k6, or Locust) in a real production context.
Requirements - Good to Have
- Prior experience at a SaaS, CPaaS, or Cloud Telephony company; understanding of SIP or IVR.
- Exposure to AWS, GCP, or Azure in the context of test environment management or deployment pipelines.
- Experience testing microservices and event-driven systems, including webhooks, async flows, and message queues.
- Familiarity with contract testing (Pact) or AI/ML-specific testing - chatbots, voicebots, NLP output validation.
- Knowledge of basic security testing principles, OWASP top 10, or chaos/resilience testing.
This profile is not for
- Someone whose primary mode (as inferred from past role descriptions) is purely reviewing test cases and delegating execution rather than building and owning the automation stack themselves.
- Someone who treats QA sign-off as the finish line—this role is accountable for customer experience, not just green test runs.
- Candidates lacking demonstrable, hands-on evidence of building automation frameworks in their profile; this role cannot be fulfilled by purely manual QA or strictly managerial profiles
This is a full-time onsite role for a Software Architect located in our office in Hyderabad, India the Software Architect will be responsible for designing and developing software solutions, defining software architecture, and ensuring the quality and performance of the software. The day-to-day tasks include collaborating with cross-functional teams, implementing design patterns, and guiding software development processes to ensure best practices. The role also involves staying updated with the latest industry trends and technologies to continuously improve the software architecture. Only apply if you have piror .NET and Angular experience. We are looking for a minimum of 5 years of experience for this role.
- Develop, test, and maintain web applications using PHP, MySQL, HTML, CSS, and JavaScript.
- Collaborate with designers and stakeholders to understand project requirements and translate them into technical specifications.
- Participate in the full software development lifecycle, including planning, designing, coding, testing, debugging, and deploying applications.
- Build responsive and user-friendly interfaces, ensuring cross-browser compatibility and optimal performance.
- Implement and integrate APIs, web services, and third-party libraries as required
- Perform code reviews, identify and fix bugs, and optimize application performance.
- Work closely with the team to continuously improve development processes and implement best practices.
- Stay up-to-date with emerging technologies and industry trends, and apply them to enhance our development practices and solutions.
- Contribute to documentation, including technical specifications, user guides, and test cases.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- Proven experience as a PHP Full Stack Developer or similar role, with a minimum of 1-8 years of professional experience.
- Strong proficiency in PHP, MySQL, HTML, CSS, JavaScript, and related frameworks (e.g., Laravel, CodeIgniter).
- Experience with front-end frameworks (e.g., Laravel, React, Angular, Vue.js) and modern development tools (e.g., Webpack, Git) is a plus.
- Solid understanding of object-oriented programming principles and MVC architecture.
- Familiarity with RESTful APIs, JSON, and web services integration.
- Strong problem-solving skills and the ability to work in a fast-paced environment.
- Experience with agile development methodologies is preferred.
Interested candidate may what's app their cv on triple nine zero nine three double one double four.
Requirements:
Time management and prioritising workload
Industry Knowledge and Experience desirable
Working knowledge of Microsoft office
People management skills
Excellent oral and written communication skills
Presenting skills
Roles and Responsibilities:
Manage the overall running of the sales team
Develop and implement strategic sales plans that expand a company’s customer base and Solidify its presence
Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams’ strengths and weaknesses.
Developing and implementing new sales initiatives, strategies and programmes to capture key demographics
Liaise and develop professional relationships with team members.
The setting of objectives for all team members.
Conducting regular 1 2 1’s business day meeting
Absence management
Performance management
Expertrons is an initiative by experienced professionals turned entrepreneurs (IITB alum) having built a few of India's largest companies across multiple domains. This will be an opportunity to directly work with the founders. What we are looking for: An entrepreneurial, thoughtful and positive mindset/approach to solving large problems, capable of adapting to changing market conditions, willing to join a growing startup, a rational and no-nonsense approach and practical thought process.
We at Expertrons are looking for a talented Senior Executive for User Acquisition
Roles and Responsibilities
1) Deliver volume, quality, TAT & cost outcomes (in accordance with quarterly OKRs) for paid user acquisition (i.e. advertising) within India.
2) Stay ahead of the curve by tracking metrics, analyzing data, identifying emergent trends, researching competitive activity & presenting insights.
3) Continuously improve & help make Expertron's Marketing team a centre of excellence by aggressively adopting automation and dashboarding.
Who can Apply :
1) 2-4 years paid acquisition experience for consumer brands in India, especially UAC.
2) Advanced working knowledge of MS Excel
3) Strong natural curiosity problem-solving abilities, statistical foundations, research skills, growth mindset, and high work ethic.












