Fabrication Engineer Lead

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

Hybrid / On-site (Bangalore)

What is the role?

Xoxoday is looking for a candidate who has a strong background in the design and implementation of scalable architecture and a good understanding of Algorithms, Data structures, and design patterns. Candidates must be ready to learn new tools, languages, and technologies. We are offering hybrid / remote options as well.

Basic Qualifications:

• At least 4 -7 years of experience as a software developer.
• At Least 3 years of experience in .net core C#, AWS stack, MS SQL Server, MVC, NodeJS experience is a plus
• Strong working knowledge in distributed event-driven messaging architecture/platform
• Strong knowledge in data access layer especially ability to work with stored procedure
• Established and stimulated software development standards and processes along with best practices for delivery of scalable and high-quality software.
• Production experience with AWS stack
• Fluent English speaker

Preferred Qualifications:l

• Experience working with OOP languages.
• Experience designing and developing Microservices and SOA.
• Experience working with AWS Kinesis, Lambda, SQS, S3, ElastiCache, ElasticSearch, Kubernetes, EventBridge, RDS, CloudWatch, APIGateway
• Experience designing and building high-performance scalable web services.
• Experience in REST API design and implementation.
• Experience in unit testing, test automation, and continuous delivery.
• Experience with stream-processing and message-broker software.

Nice to have:

• Experience working with distributed teams.
• Ability to work independently and as part of a team.
• Ability to work quickly toward tight deadlines, and make smart tradeoffs between speed, accuracy, and maintainability.
• Bachelor's or Master's degree in computer science (or equivalent professional experience).

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

About Our Client- 

Our client is a modern Indian lifestyle brand. All their products are 100% PeTA approved Vegan and Proudly Indian. They currently operate in bags, wallets and footwear and are building an iconic global consumer brand from India. 

Role & Responsibilities:

The Creative Lead is responsible for overseeing the creation and execution of all creative

concepts and guidelines, ensuring they meet the brand's objectives, and elevating the brand's

visual identity. The Creative Lead manages a team of creative, develops creative strategies, and

collaborates with other teams to ensure consistent and compelling brand messaging.

.

Qualifications will include:

 Creativity skills, including graphic design, art direction, and visual storytelling

 Excellent communication skills, including the ability to collaborate with cross-functional

teams and communicate ideas clearly and persuasively

 Experience in developing and implementing creative strategies

 Strong branding and brand management skills

 Proficiency in writing and copy writing skills

 Experience managing a team of creatives

 Bachelor's or Master's degree in Graphic Design, Visual Communication Design,

Advertising, Marketing or a related field

 Portfolio of work that showcases creative and strategic thinking

 Experience in the lifestyle or fashion industry is a plus

 Roles and Responsibilities

1. Outbound Calling and Product Pitching: Engage with potential customers and present our amazing products in a compelling manner.

2. Revenue Generation: Showcase your sales prowess to boost the company's revenue and contribute to our success story.

3. Achieve Targets: Set your sights high and strive to exceed targets, unlocking exciting incentives along the way.

4. No Cold Calling: We believe in consultative selling, ensuring you have meaningful conversations with interested prospects.

5. Consultative Selling: Understand the needs of our customers and provide tailored solutions, making a real difference in their lives.

🎁 Perks and Benefits 🎁

1. Weekly Incentives: Enjoy attractive weekly incentives, rewarding your hard work and dedication.

2. Fast Track Growth: We nurture talent and provide ample opportunities for fast-track career growth.

3. 24*7 Pantry: Fuel your creativity and enthusiasm with our well-stocked pantry, available round the clock.

4. Free Dinner and Breakfast: Indulge in delectable meals on us - because well-fed minds create the best ideas!

5. Shuttle Service: Say goodbye to commuting hassles with our convenient shuttle service.

📝 Requirements 📝

1. Excellent Communication: Your ability to articulate ideas effectively will set you apart.

2. Laptop and Stable Internet: Equip yourself with the tools for success.

3. Good Convincing Skills: Persuade customers with your charming and convincing demeanor.

4. Excellent English Speaking: Fluent English will be your superpower in this role.

Corporate sales manager Bangalore location

Receiving, handling and converting Meetings, Events and Group enquiries.

Planning events in conjunction with the client.

Presenting and Selling available and suitable banquet / event options to the highest possible standard.

Contact Meeting Planner by mail, telephone, customer outings and site inspections.

Ensure the complete administration and execution of all planned events.

Negotiate space, dates and rates to obtain booking goal while focusing on shoulder and off season business.

Identify need periods and undertake comprehensive program of sales activity to secure new and adhoc business minimizing the impact of low activity periods.

Assist in development and solicitation of Banquet and event package plans and aimed at conference business and encourage repeat business.

Attend trade and travel shows of various market area for promoting hotels event business.

Actively manage business bookings, record denials, make network referrals.

Make commercial decisions to maximize MICE income on a daily basis.

Continue professional development through educational offering made via industry trade groups and educational institutions.

Encouraging repeat business through excellent customer service and inquiry handling.

Build strong relationships with customers to fully understand their needs.

Ensure online meeting partner websites are regularly updated and managed including photos, descriptions, and promotions.

Each month review the next 6 months availability to highlight high or low demand dates and take steps to minimize the risk of any shortfall or overbooking.

Ensuring all inquiries are recorded accurately in the Event Enquiry application (Opera S&M, Delphi, Protel Banquet, MICE software etc.).

Bring in direct guests though online marketing and advertising.

Helping the hotel to identify new avenues of business and bring in more banquet events to the hotel.

Assist in the preparation and monitoring of sales, department and budgetary reports as and when required.

Other duties and tasks assigned by the management within the job scope.

Role: Java Developer.

Location: Hyderabad

Mode of Employment : Permanent

Experience Required: 4 to 8 Years

Primary Skills: 

Java , spring, Hibernate

Position Name: Full Stack Developer

Department: Engineering

Industry: Digital Marketing

Location: Hyderabad

Employment Type: Full-time

Reporting Manager: Staff Software Engineer

TapClicks is looking for a Full Stack Developer to strengthen our team as well as build an industry-leading product suite and great culture. The ideal candidate is highly motivated and goal-driven with excellent problem-solving skills.

In this position, you will have the opportunity to fill a crucial role in our talented engineering organization: architecting, implementing, and maintaining vital parts of our products. Strong communication skills are key, as you will regularly collaborate cross-functionally with other engineers as well as the Product, Design, and QA teams to spec, build, test, and deploy features.

If you have a passion for building great products for customers, working in a fast-paced environment, and challenging yourself to become better at your craft, there’s a place for you here at TapClicks.

• Write clean, high-quality, high-performance, maintainable code
• Take ownership for significant functionality within our products, from implementation to iteration based on feedback and beyond
• Comfortably switch between frontend and backend development as needed
• Work with enormous amounts of data
• Participate in code reviews
• Effectively communicate and collaborate with cross-functional teams

Technical Competencies

• Effective use of debugging, unit testing, and integration testing tools
• Strong frontend development experience with a JavaScript framework
• Must have working experience with RESTful  API
• Willing to work with MongoDB, PHP 7, MySQL, Node, Typescript / Javascript
• Good to have knowledge on Vue JS
• Strong understanding of OOPS concepts
• Experience with agile software development practices

Non-Technical Competencies

• Strong communication skills, both verbal and written
• Self-motivated, with a passion for learning and continuous self-improvement

Minimum Qualifications:

• Bachelor's Degree in Engineering or similar degree
• 2-4 years of professional experience as a software developer

Preferred Qualifications

• Backend development experience 
• Experience with JavaScript unit testing frameworks, e.g.  Mocha
• Experience with Restful API 
• Experience with building responsive web applications

Benefits of Working For TapClicks

• The opportunity to work in an entrepreneurial, fast-growing, and successful business environment
• Health Insurance coverage
• Competitive employee benefits
• Paid Time Off (Earned leaves, Public Holidays and others)

TapClicks understands that Diversity and Inclusion is a powerful enabler for business performance. We are an equal-opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local law. 

About the company:

CogniTensor is an analytical software company that brings data to the heart of decision-making. CogniTensor leverages its product, DeepOptics - an integrated platform  to implement 3A (Automation, Analytics and AI) at scale. 

Cognitensor has customers ranging in Finance, Energy, Commodity, Retail & Manufacturing. More details can be found on our website: https://www.cognitensor.com/">https://www.cognitensor.com/

Our strategic investors include Shell and CIIE.CO (IIM-A/Accenture).

Qualification & Experience:

• Degree in Computer Programming, Computer Science, or a related field from a reputed institute
• +3 years of experience in handling multiple projects is preferred

Role & Responsibilities:

• 1-2 years of experience in QA performing one or more aspects like functional testing, black-box testing, performance testing, stress & load testing, integration testing, automated testing etc.
• Reviewing software requirements and preparing test scenarios.
• Prepare test cases, test scripts and test data.
• Analyzing test results on database impacts, errors or bugs, and usability.
• Interacting with clients to understand product requirements.
• Participating in design reviews and providing input on requirements, product design, and potential problems.
• Execute tests (manual / automated).
• Analyze test results and track software testing metrics.
• Preparing reports on all aspects related to the software testing carried out and reporting to the design and development team.
• Good team working and critical thinking skills.

Technical Skills:

• Have 2 years experience in Black Box Testing and hands-on experience in  "Selenium " or other same black box testing tools.
• Experience with common database technologies including SQL, NoSQL
• Experience with scripting in a data engineering context (Python experience a plus)
• A good working knowledge of test management software, programming languages, and QA methodologies . 

What’s in for you:

• An opportunity to lead a business segment
• Extensive liaising with customers and partners
• A rewarding career progression

Preferred Location:

Delhi NCR