Data Engineer

• Customer Onboarding: Proven experience in managing customer onboarding processes, ensuring customers feel supported and confident as they begin using a product or service. Ability to simplify complex product features and make them easily understandable for users of varying technical abilities.
• Account Management: Experience in managing customer accounts throughout the entire lifecycle, from initial onboarding to long-term relationship management. Ability to handle multiple accounts and prioritize effectively to meet customer needs.
• CRM Tools: Proficient in using Customer Relationship Management (CRM) tools (e.g., Salesforce, HubSpot, Zoho) to track customer interactions, manage workflows, and maintain detailed records. Experience with CRM tools to generate reports and monitor account health is highly beneficial.
• SaaS Support: Knowledge of SaaS (Software as a Service) products and the customer support processes associated with them. Understanding of common customer challenges in the SaaS space and best practices for providing proactive support.
• Communication Skills: Strong verbal and written communication skills. Ability to convey information clearly and effectively, whether it’s answering customer questions, delivering presentations, or drafting customer documentation. Active listening skills to better understand customer needs and provide meaningful solutions.
• Relationship Building: Ability to build and maintain long-lasting, trust-based relationships with customers. A focus on understanding customers' pain points and offering solutions that drive value and satisfaction. Excellent interpersonal skills, with the ability to engage stakeholders at all levels of an organization.
• Problem-Solving: Strong problem-solving abilities, with the capability to identify root causes of customer issues and resolve them efficiently. Creative thinking to propose solutions that are in line with both customer needs and company objectives.

Nice-to-Have Skills:

• Technical Aptitude: A basic understanding of technical concepts related to SaaS products, APIs, integrations, and system configurations, enabling you to communicate effectively with technical teams and assist customers with more complex issues.
• Upselling & Renewals: Experience in identifying upsell opportunities or renewing subscriptions based on customers’ evolving needs and business goals. Understanding of the sales process and ability to articulate the value of additional features or products to customers.
• Multi-Language Proficiency: Fluency in additional languages to engage with a broader customer base (particularly beneficial in multi-national companies).

Personal Attributes:

• Customer-Centric: A deep passion for helping customers achieve their goals and ensuring their satisfaction. Always striving to exceed customer expectations and provide them with a positive experience.
• Adaptable: Ability to thrive in a fast-paced, evolving environment. Willingness to learn new tools and systems and adapt to changing business needs.
• Team Player: Ability to work collaboratively with cross-functional teams, including product, sales, and support. Focused on teamwork and maintaining open, transparent communication with colleagues to provide customers with a seamless experience.
• Proactive: Self-motivated with a proactive approach to managing customer accounts. Comfortable reaching out to customers with check-ins, product updates, or to preemptively addressing potential concerns.

Role - Campaign Manager

About Company -

Our Client is a performance marketing agency, that builds bridges between smart machines and people, to work better, smarter and faster. We believe in performance, where we marry creativity with analytics to discover, define and deploy the most engaging stories.

Job Description -

• Meet with all new clients to identify and conceptualize campaign strategies
• Design and organize an optimal campaign inside budget constraints
• Locate and secure talent and resource before campaign launch
• Train and groom all resources for optimum efficacy
• Utilize staff and resources to produce quality content for execution
• Devise a campaign timeline and schedule
• Execute campaign effectively, on schedule and on budget
• Monitor all outlets and resources for campaign impact and progress

Job Requirement -

• Experience: 3-4 years of experience into Advertising agency background, Influencer marketing and Social Media
• Skills: Campaign management, Negotiation skills, Influencer connections.

Job Description

We are looking for a Frontend developer with ReactJS experience to join our team at Sprouts

Responsibilities

• Code highly scalable software components based on the latest version of React, Redux, RxJs, CSS, HTML
• Build UI and visualization for showing massive data and user workflows
• Build complex web applications using TypeScript and related technologies
• Build highly reusable and shared components as part of our next-generation UI Platform. All team members play a pivotal role in the success of the product, with everyone sharing a voice in product, experience, and engineering.
• Translate designs from wireframes and low-fit prototypes provided by the UI/UX
• Contribute to the UI style guides and a UI component library, creating reusable components
• Write application interface codes using JavaScript following react.js workflows

Requirements

Experience: 3+

Role: Software Engineer – the final role will depend on the candidate’s experience and credentials

Education: BE/B. Tech/MCA/M.Sc./MTech

Technology Stack: React, Redux, RxJs, CSS, HTML

We are looking for an ASP.NET Developer to be responsible for designing and monitoring applications. The responsibilities of ASP.NET Developers include writing code, designing solutions for applications, and improving functionality.

To be successful as an ASP.NET Developer, you should demonstrate excellent problem-solving skills, high-quality coding skills, and the ability to manage your time efficiently. Ultimately, a top-notch ASP.NET Developer should have superior knowledge of software development, a keen eye for detail, and be able to work independently.
ASP.NET Developer Responsibilities:

• Creating top-quality applications.
• Collaborating with front-end developers.
• Ensuring that junior staff delivers according to standards.
• Improving functionality.
• Using the most updated and appropriate technologies.
• Designing and building application layers.

ASP.NET Developer Requirements

• Previous experience as a Developer.
• Extensive working knowledge of coding using .NET languages (C+, VB, .NET).
• Familiarity with ASP.NET framework and SQL servers.
• A keen eye for detail.
• Strong communication skills.

Job description Senior Security Consultant

Roles and Responsibilities

Company will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• cyber security consulting team, individual’s primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
• Will own and / Manage ISMS / ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS , Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements
• Will be an active participant in technical audits like VA / PT
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be responsible for implementation of new projects under Information Security Domain
• Will be able to manage document tracking and updating - policies, processes, procedures, templates, etc.
• Will plan the activities of configuration, conduct conference room pilots and will assist in resolving any queries related to requirements and Security control Design
• Will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will engage with clients and(or) application development teams for implementation of cyber security & data privacy by design and data protection controls.
• Will support the clients with ongoing design, implementation and maintenance of the data privacy framework for managing data protection risk including responding to legislation, devising and owning policies and training.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant  teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ CISA/ CISSP/ CSX or equivalent and other relevant qualification/certification
• Experience : 8-10 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Deep understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Good understanding of technical security like network security, operating system, encryption, use of tools and technologies for various processes like logical access control, network security, security monitoring etc.
• Sound knowledge of Internal Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge on IT controls (especially IT risks). Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Good knowledge on Privacy, Governance and reporting
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

•  6+ years of web UI development experience including 4+ years of deep, hands on experience in building robust, highly reusable and responsive web applications using HTML, CSS3, SVG, React, Redux, Thunk ecosystem
• Great problem-solving skills with solid data structures and algorithms knowledge
• Strong ability to translate the design/wireframes into reusable micro components
• Experience of leading, coaching and mentoring junior developers with good delegation and time-management skills
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles and has extensively worked with Redux, Thunk, Axios etc
• Knowledge of modern authorization mechanisms, such as JSON Web Token, Oauth2 etc
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• A knack for perfection, benchmarking and optimization
• Writing and maintaining batch jobs to streamline processes (Shell, Perl etc).
• Strong understanding of Agile and Lean software development processes and practices
• Worked with WebSocket, Push notifications etc
• Experience working with local-storage, cookies etc
• Proficient understanding of CORS issues and ways to work with such issues.
• Proficient understanding of social network APIs.
• Experience with data structure libraries (e.g., Immutable.js)
• Inclined to take ownership of tasks and to ship highly polished products with excellent attention to detail.
• Strong verbal and written communication skills in English.
• BE/BTech in Computer Science or a related field or equivalent practical experience