BI Developer

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Job Title : QA Tester – Vulnerability Testing

Experience : 3+ Years

Location : Gurgaon Sector 48

Work Mode : 6 Days WFO

Notice Period : Immediate Joiners

Job Overview :

We’re looking for a QA Tester with strong experience in vulnerability and security testing to ensure secure, reliable, and high-performing applications.

You’ll perform penetration testing, automate security validations, and work with dev/DevOps teams to enforce best security practices.

Mandatory skills :

Penetration testing, vulnerability assessment, OWASP Top 10, API security testing, automation in CI/CD, security tools (Burp Suite, ZAP, Metasploit), scripting (Python/Bash/JavaScript), web & mobile security testing, and knowledge of security standards (ISO 27001, GDPR, etc.).

Key Responsibilities :

• Conduct vulnerability assessments and penetration testing on web, mobile, and cloud applications.
• Identify and document security flaws (OWASP Top 10, SQLi, XSS, CSRF, etc.).
• Automate security testing and integrate into CI/CD pipelines.
• Use tools like Burp Suite, ZAP, Metasploit, Kali Linux, Nessus.
• Perform API security testing and validate auth protocols (OAuth, JWT, SAML).
• Ensure compliance with ISO 27001, GDPR, HIPAA, PCI-DSS.

Required Skills :

• 3+ years in QA with a focus on security testing
• Experience with manual/automated security testing, CI/CD, and cloud platforms
• Proficiency in Python, Bash, or JavaScript scripting
• Understanding of network security, IDS/IPS
• Preferred certifications: CEH, OSCP, CISSP, Security+

Job Role: HRBP-Operations

Location: HSR Layout; Bangalore

Employment Type:  Permanent & Full time

Years of Experience: 5 years & above

Salary: As per industry Standard.

About the Role:

We are looking for an experienced and dynamic HR Business Partner (HRBP) to join our Business Operations team. The ideal candidate will have a well-rounded background in HR operations, payroll management, and a deep understanding of labor and statutory compliance. As an HRBP, you will play a key role in aligning business objectives with HR strategies, providing operational support, and ensuring compliance with all relevant laws and regulations.

Key Responsibilities:

• Manager HR Operations: Lead HR operations within the Business Operations team, ensuring smooth day-to-day HR processes, such as employee lifecycle management (onboarding, offboarding, background verification (BGV), administrative requirements).
• Training & Induction/Orientation: Lead the planning and execution of onboarding, induction, and orientation programs for new employees. Ensure smooth integration into the organization by providing a comprehensive introduction to company culture, policies, and key functions. Collaborate with managers to identify training needs, and design or facilitate relevant learning programs to enhance employee performance and development.
• Payroll Management: Oversee and manage payroll processes, ensuring accuracy and timely disbursement. Handle any payroll-related queries and work closely with the finance team.
• Labor Compliance & Statutory Compliance: Ensure the organization adheres to all labor laws, including statutory compliance requirements. Monitor changes in local, state, and national labor regulations and ensure the business remains compliant.
• Employee Relations: Act as the first point of contact for managers and employees, addressing any HR issues, conflicts, or concerns.
• Strategic HR Support: Partner with leadership to identify HR needs and implement tailored solutions that support business goals. Provide guidance on performance management, talent development, and workforce planning.
• HR Analytics & Reporting: Utilize HR data analytics to generate insights and support data-driven decision-making. Maintain dashboards to track employee trends, monitor HR metrics, and continuously improve HR processes through actionable data. Provide regular reports to leadership for strategic planning and operational efficiency.

Skills and Experience:

• Proven experience in HR operations, payroll management, and HR compliance, preferably in business operations
• In-depth knowledge of labor laws, statutory compliance, and regulatory frameworks.
• Strong understanding of HR best practices, policies, and employee relations.
• Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization.
• Strong problem-solving and conflict resolution abilities.
• Ability to adapt to a fast-paced, evolving business environment.
• Prior experience in business partner roles or similar HRBP positions is a plus.
• Knowledge of HRIS systems and payroll software is desirable.

Qualification:

• Bachelor's Degree (Master’s degree preferred)
• HR Certification / HR Specialization preferred

Company Name: GBH Auto Mechanics Services LLP

Job Profile: Business Development Manager

Job Description

We're seeking a qualified and motivated Business Development Manager who is responsible for developing the sales team. As a remote worker, building good customer relationships, and closing deals for our annual car and bike subscription products. Auto Mechanics is a growing company that prides itself on the quality of its products and its commitment to customer satisfaction. Our team is passionate about what we do and we strive to achieve excellence in every aspect of the business. The successful candidate will be an integral part of our dynamic team and will be responsible for driving our growth through effective sales strategies.

Requirement & Skills

Develop a growth strategy focused both on financial gain and customer satisfaction Communication and negotiation skills Proven sales track recordAbility to build rapport

Experience: 6 - 10 years

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: BA in business administration or a related field/Graduation

Working days: 6 working days (Sundays off)

Shifts: 10:00 am - 7:00 pm

Mandatory language: English

Laptop: candidates are to use their own laptops.Additional Compensation: If applicable, this will be decided based on your designation

Computer Operator duties and responsibilities

• Identifying and correcting file and system errors.
• Performing data processing operations according to a business production schedule.
• Performing backup procedures to reduce the risk of data loss.
• Maintaining computer equipment and inventory and organizing repairs as needed.