PythonAnalytics Job Description
We are hiring an Analytics Engineer to help drive our Business Intelligence efforts. You will
partner closely with leaders across the organization, working together to understand the how
and why of people, team and company challenges, workflows and culture. The team is
responsible for delivering data and insights that drive decision-making, execution, and
investments for our product initiatives.
You will work cross-functionally with product, marketing, sales, engineering, finance, and our
customer-facing teams enabling them with data and narratives about the customer journey.
You’ll also work closely with other data teams, such as data engineering and product analytics,
to ensure we are creating a strong data culture at Blend that enables our cross-functional partners
to be more data-informed.
Role : DataEngineer
Please find below the JD for the DataEngineer Role..
Location: Guindy,Chennai
How you’ll contribute:
• Develop objectives and metrics, ensure priorities are data-driven, and balance short-
term and long-term goals
• Develop deep analytical insights to inform and influence product roadmaps and
business decisions and help improve the consumer experience
• Work closely with GTM and supporting operations teams to author and develop core
data sets that empower analyses
• Deeply understand the business and proactively spot risks and opportunities
• Develop dashboards and define metrics that drive key business decisions
• Build and maintain scalable ETL pipelines via solutions such as Fivetran, Hightouch,
and Workato
• Design our Analytics and Business Intelligence architecture, assessing and
implementing new technologies that fitting
• Work with our engineering teams to continually make our data pipelines and tooling
more resilient
Who you are:
• Bachelor’s degree or equivalent required from an accredited institution with a
quantitative focus such as Economics, Operations Research, Statistics, Computer Science OR 1-3 Years of Experience as a Data Analyst, Data Engineer, Data Scientist
• Must have strong SQL and data modeling skills, with experience applying skills to
thoughtfully create data models in a warehouse environment.
• A proven track record of using analysis to drive key decisions and influence change
• Strong storyteller and ability to communicate effectively with managers and
executives
• Demonstrated ability to define metrics for product areas, understand the right
questions to ask and push back on stakeholders in the face of ambiguous, complex
problems, and work with diverse teams with different goals
• A passion for documentation.
• A solution-oriented growth mindset. You’ll need to be a self-starter and thrive in a
dynamic environment.
• A bias towards communication and collaboration with business and technical
stakeholders.
• Quantitative rigor and systems thinking.
• Prior startup experience is preferred, but not required.
• Interest or experience in machine learning techniques (such as clustering, decision
tree, and segmentation)
• Familiarity with a scientific computing language, such as Python, for data wrangling
and statistical analysis
• Experience with a SQL focused data transformation framework such as dbt
• Experience with a Business Intelligence Tool such as Mode/Tableau
Mandatory Skillset:
-Very Strong in SQL
-Spark OR pyspark OR Python
-Shell Scripting
Shubham Vishwakarma
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About SumoLogic
At Sumo Logic, we specialize in empowering the digital workforce through our advanced SaaS analytics platform, focusing on reliable and secure cloud-native applications.
Step into the heart of innovation with our dynamic and collaborative support team! As a Technical Support Engineer at SUMO Logic, you will play a crucial role in empowering our customers to harness the full potential of our cutting-edge cloud technology. Your expertise in logging, SIEM, and cloud solutions will be vital in guiding our customers toward achieving unparalleled business success.
You will be at the forefront of solving complex challenges and driving technological advancements by providing exceptional technical support and insights. Join us and transform challenges into opportunities, enhancing customer satisfaction and shaping the future of technology.
At SUMO Logic, our technical support team is recognized as one of our crown jewels, featuring some of the most technically adept individuals in the industry. Work here is challenging and rewarding, propelling you forward in a fast-paced and dynamic environment.
What You Will Do
As a Technical Support Engineer, your role will involve:
- Working with customer support tickets in our Salesforce Service Cloud ticketing system
- Providing enterprise-level support to our customers and partners, focusing on technical issues related to logging, metrics, SIEM, and cloud technologies.
- Engaging directly with customers to quickly assess, troubleshoot, and resolve issues from simple to complex, ensuring effective communication and setting clear expectations.
- Document enhancements or defects in our products and advise on best practices for implementing and using the Sumo Logic service.
- Offering valuable feedback to our engineering, product management, and CS leadership teams based on customer interactions and experiences.
- Developing and refining processes, procedures, and tools for the support team to optimize customer interactions and stakeholder interactions.
- Producing Knowledge Base (KB) articles for common issues lacking a current KB or revising existing KB articles for the ticketing system KB and public community KB.
What You Will Bring With You
- Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions.
- Customer-Centric Approach: Passion for customer satisfaction and problem-solving, with the ability to manage relationships across various levels, from technical practitioners to executives.
- Communication Excellence: Possesses professional and transparent communication skills. Able to deliver technical context to various stakeholder levels using remote (e.g., Zoom) or written media.
- Strategic Problem-Solving: Ability to navigate ambiguity, proactively seek necessary support, and manage multiple accounts with attention to detail.
- Situation Management: Capable of assessing client scenarios, documenting issue timelines, and working with executive management and product engineering towards root cause analysis and final assessments.
- Desire to Learn: Thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. Utilize Sumo-offered LinkedIn learning and other resources to increase technical knowledge and sharpen soft skills.
- Ability to support multiple international time zones
Desired Technical Qualifications
- Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu).
- In-depth Knowledge of Logging Systems: Proficiency in systems like Windows Event Viewer, Syslog, R Syslog, & Syslog-ng.
- Expertise in SIEM and Cloud Technologies: Strong understanding of cloud services (AWS, GCP, Azure) and security information and event management (SIEM) principles.
- Advanced Technical Skills: Experience with system administration, SSH management, and basic scripting and programming (Java, C++, Python, PowerShell, Bash, etc.).
- Query Language Proficiency: SQL or similar query language skills.
- Kubernetes and Docker Proficiency: Extensive experience in setup, configuration, troubleshooting, tuning, and infrastructure management.
- Network Savvy: Solid knowledge of TCP/IP, ping, traceroute, Netcat, TCP dump, Wireshark, nslookup, etc.
- OSS skills in Otel, Prometheus, and Falco are a plus
- Sumo Logic experience is a big plus but not required
Travel Requirements
Minimal, but generally once a quarter to once a year (1-5%) for corporate training and mandatory meetings.
Education
Bachelor's or Master's degree in Engineering, Computer Science, or a similar field, or equivalent work experience.
Join us at Sumo Logic and contribute to our mission of revolutionizing technical support in the digital business world, with a particular focus on logging, SIEM, and cloud technologies.
About Us
Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.
Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
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Google AnalyticsCare to sharpen your skillset and use the same to impact millions of people living in our cities? Aspiring for an entry into the vibrant startup world of Bangalore?
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