Data Engineer

Job Title: PROJECT COORDINATOR

Job Type - Full Time

Location – Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. The role involves collaborating with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1.   Customer Data and Project Management:

·        Effectively manage customer data and all the related information.

·        Ensure accurate documentation and organization of work flow details.

·        Collaborate with the Design team for creating mockups and visuals.

·        Communicate design concepts and seek customer approval via email correspondence.

2.   Development and Progress Tracking:

·        Liaise with the Development team to facilitate smooth task flow.

·        Monitor and track work progress, ensuring adherence to timelines.

·        Verify websites to ensure alignment with customer requirements.

3.   Testing and Quality Assurance:

·        Coordinate with the Testing Department to assess task status and identify bugs.

·        Collaborate with team members to address and resolve identified issues.

·        Ensure rigorous testing to maintain high-quality website deliverables.

4.   Customer Engagement and Feedback:

·        Deliver beta versions of websites to customers for review and feedback.

·        Collaborate with team members to implement customer-suggested changes to beta websites.

·        Act as a point of contact for customer feedback and promptly address their concerns.

·        Need to communicate with customers over email for their concerns and changes

5.   Website Deployment and Live Process:

·        Manage the transition from beta to live website by following customer approvals.

·        Oversee the live website deployment process, ensuring a seamless transition.

·        Implement customer-requested changes post-approval, ensuring a polished final product.

6. Product Management:

·        Effectively manage and Upload customer and vendor product information.

·        Collaborate with the team to ensure accurate representation of products on the website.

·        Update and maintain product details to provide up-to-date information to customers.

7. Website Maintenance and Continuous Improvement:

·        Facilitate day-to-day website changes and improvements to enhance user experience.

·        Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

·        Good to have IT background.

Experience:

·        2 to 3 years of experience as a Project Coordinator role.

·        Experience in IT sector is must.

Skills:

·        Clearly articulate ideas and project requirements.

·        Foster open and transparent communication within the project team.

·        Prioritize tasks and manage time efficiently.

·        Handle multiple tasks simultaneously without compromising quality.

·        Be proactive in identifying potential problems and addressing them promptly.

·        Navigate unforeseen challenges with flexibility and resilience.

·        Ensure accuracy in project documentation and data management.

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

Customer Success Manager

Job Type: Full Time

Job Location: Malad Mumbai

Experience: 1 - 2 Years

Rotational Shift: 02:30 pm to 11:30 pm05:00 am to 02:00 pm08:00 pm to 05:00 am

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

Primary Responsibilities

• Understand current state architecture, including pain points.
• Create and document future state architectural options to address specific issues or initiatives using Machine Learning.
• Innovate and scale architectural best practices around building and operating ML workloads by collaborating with stakeholders across the organization.
• Develop CI/CD & ML pipelines that help to achieve end-to-end ML model development lifecycle from data preparation and feature engineering to model deployment and retraining.
• Provide recommendations around security, cost, performance, reliability, and operational efficiency and implement them
• Provide thought leadership around the use of industry standard tools and models (including commercially available models and tools) by leveraging experience and current industry trends.
• Collaborate with the Enterprise Architect, consulting partners and client IT team as warranted to establish and implement strategic initiatives.
• Make recommendations and assess proposals for optimization.
• Identify operational issues and recommend and implement strategies to resolve problems.

Must have:

• 3+ years of experience in developing CI/CD & ML pipelines for end-to-end ML model/workloads development
• Strong knowledge in ML operations and DevOps workflows and tools such as Git, AWS CodeBuild & CodePipeline, Jenkins, AWS CloudFormation, and others
• Background in ML algorithm development, AI/ML Platforms, Deep Learning, ML Operations in the cloud environment.
• Strong programming skillset with high proficiency in Python, R, etc.
• Strong knowledge of AWS cloud and its technologies such as S3, Redshift, Athena, Glue, SageMaker etc.
• Working knowledge of databases, data warehouses, data preparation and integration tools, along with big data parallel processing layers such as Apache Spark or Hadoop
• Knowledge of pure and applied math, ML and DL frameworks, and ML techniques, such as random forest and neural networks
• Ability to collaborate with Data scientist, Data Engineers, Leaders, and other IT teams
• Ability to work with multiple projects and work streams at one time. Must be able to deliver results based upon project deadlines.
• Willing to flex daily work schedule to allow for time-zone differences for global team communications
• Strong interpersonal and communication skills

We don't like to waste time.

We are:

• A profitable media company sharing the latest on AI and technology to business owners in the US.

• Our audience consists of 100,000+ top CEOs and leaders in the US.

• Profitable from day 1 and led by an amazing management team

• Hustlers, active, and we bring the fire everyday 🔥

Here's why you should join us:

• Completely remote team

• Working at the cutting edge of technology (artificial intelligence)

• The clients we/you work with in the US will be some of the nicest people in the world

• Our company has big plans to grow over the next 5 years. Join us if you want to be part of this journey :)

We're looking for a killer Sales Account Executive. Ideally, you have sold advertising before.

You understand: CPMs, CPCs, CPLs, advertising terms, sales, how to manage clients, and how to deal with US clients (proper English is required for this role).

Job Description:

Email communication: Build rapport with our current clients and create sponsorship packages for them in our newsletter. Here’s our sponsorship page.

Prospecting New Sponsors: Identify and engage potential sponsors for our newsletter through various channels, inbound, and outbound (cold outreach, warm intros etc.)

Closing and Processing Sponsors: Take charge of the entire sales cycle - from prospecting potential sponsors to closing deals and facilitating the processing of sponsorships, ensuring a seamless collaboration with sponsors.

Content Collaboration: Collaborate with the content team to integrate sponsorships seamlessly, ensuring a win-win for both sponsors and our audience.

Sales Strategy Development: Develop and refine sales strategies based on market trends and feedback, continuously improving our sales approach.

Qualifications

Experience in Ad Sales: Preferably 2+ years of experience in ad sales, preferably in the newsletter or media industry. Bonus points if you've closed $1M+ deals before (combined) and ideally $50k+ deals (singular). Not required!

Proactive Approach: A proactive approach to identifying and pursuing potential sponsors, with a knack for opening doors and establishing relationships.

Excellent Communication Skills: Strong verbal and written communication skills, with the ability to present sponsorship packages compellingly.

Team Collaboration: Experience working in collaborative environments, partnering with cross-functional teams to achieve business goals.

Tech Stack: familiarity with CRMs, Airtable, Superhuman (for email and follow ups)

Availability: Open to working during US timezone and available to dedicate 2 to 3 hours on weekends for promptly responding to client email inquiries.