Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in
cloud computing?
Silverline employees are passionate about what they do. We’re a diverse group of cloud technology
professionals with the same goal: to make our clients’ lives easier through technology and we have a
good time while we’re at it!
As a Salesforce Platinum Cloud Alliance Partner, Silverline combines Strategic Advisory, technical
implementation, and ongoing Managed Services to enable organizations to achieve maximum value with
the Salesforce platform. Silverline is the #1 Company to Work for among small and medium size
companies in this years annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in
2018. Come be a part of our team!
Job Summary
A Senior Developer is responsible for writing clean and flawless code to produce fully functional modules
or apps according to the requirements; as part of day-to-day work. A sr. developer is expected to possess
expert level knowledge of Force.com platform and an analytical mindset with a keen eye for detail.
A Senior Developer needs to conduct following responsibilities at work -
1. Billability of at least 40 hrs per week (Util Target). Resource needs to ensure that assigned hours
are utilized on each project.
2. Perform thorough analysis on requirements i.e.
a. Obtain a deep understanding of the desired output
b. Check whether the implementation is possible or not; respecting the Salesforce
environment’s limitations or governors
c. Evaluate whether stated requirement (or a part) can be achieved via configuration before
opting for coding
A successful analysis results in -
● Derivation of all possible use cases
● Identification of any blockers, challenges or risks
● An optimal code design solution of complex requirements
● Thorough impact analysis of the planned development
A Senior developer must discuss the approach with TL/TM or an onshore TA and finalize the ETAs.
3. Develop high quality scalable code by
a. Following Salesforce.com and Silverline-crm standards/best practices
b. Leverage recommended frameworks (ex. Test framework or Trigger framework)
c. Write comprehensive test code asserting all possible use cases
d. Perform thorough unit tests
e. Fix all bugs reported from QA/UAT
f. Work on deployments through recommended tools and methodologies.
g. Time bound R&D for any unknown or newer areas
h. Developing reusable code components in a project
i. Mentor, assist and review peer developers within the teams
j. Document CDDDs
4. Follow devops processes i.e.
a. Use recommended IDEs
b. Ensure daily code check-in/check-out
c. Stay in compliance with Clayton and code review feedback points shared by TL/TM.
5. Facilitate proactive communication with project/product teams i.e.
a. Use all relevant channels (Emails, JIRA, Slack or Zoom meetings)
b. Be in sync with sprint/project/product teams
c. Share your plan of action during the start of your day
d. Send DSRs by end of the day
e. Ensure decent overlap/availability in onshore team’s timezone (whenever required).
6. Focus on learning & development by
a. Setting OKRs for the quarter in alignment with the Company goals.
b. Constantly perform self review and identify improvement areas
c. Seek timely assistance from Reporting Managers
d. Actively contribute on knowledge sharing initiatives and help in skill development of peer
developers.
e. Enhance skills and capability in USABILITY focussed development
7. Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
8. Obtain and maintain certifications related to Salesforce, nCino, vlocity, Mulesoft, Marketing
Cloud.
Required Experience and Qualifications
● Required - Minimum 4 - 7 years experience in Software Development
● Required - Minimum 3 years experience with SFDC
● Required - Good in communication and interpersonal skills
● Required - Certified Salesforce - Platform Developer I
● Required - Minimum Bachelor's Degree in Engineering or Science
Preferred Qualifications
● Certified nCino Advanced Commercial/Retail Developer
● Certified vlocity Developer
● Certified Mulesoft Developer Certified - Level 1
● Certified Marketing Cloud Email Specialist/Developer
● Certified Salesforce - Platform Developer II
Benefits
Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered company.
Job Type:
Full-time(Flexible with Remote working, if outside Bangalore
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Senior Product Designer - App
Opportunity
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Experience Range:
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Technical Expertise:
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Job description:-
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Safety Connect is a growing company in the domain of field force and road safety.
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Work with the sales and marketing team to drill customer references and develop case studies.
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1-2 years of experience in communications, marketing, sales, account management, or customer success.
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Multi-tasking skills, strategic planning, and project management skills.
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Exceptional communication skills (verbal and written).
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Dedicated 24*7 support team
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About the role
Role- Enterprise Sales Manager- New Business
Band- L3
Reporting to- Head Sales
Location-Bangalore
Role Type- Individual Contributor
No. of Vacancies-02
Job Profile
- Handling end-to-end sales
- Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
- Selling across verticals Enterprise Accounts
- Working on GTM strategies and seeding 22by7 as a Solution Partner in Client Account
- Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients
- Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
- Pitching the right solution with the help of Pre-Sales team members
- Cross-Selling and Up-Selling- Growing the Account
- Maintaining a healthy strong funnel on solution portfolio of 22by7
- Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
- Managing the OEM, Disti eco system and leveraging it for getting leads/ pre-sales / closures
- Working on BOM and pricing
- Handling presentations, techno commercial negotiations and Closures
- Create Customer Experience Excellence through continuous follow-up and customer interaction
- Working with other cross-functional team like marketing for carrying out different client/vendor related activities
- Take Sales Accreditation on different product lines which helps for strong pitching
Of the Solutions
Specification-
Education- Open- Any Diploma/Any Graduate/Any Post Graduate
Experience- 5 to 10 years, sales exposure in similar or related domain, must be in IT sales and market exposure is a must
Person Profile-
- Good verbal and written communication skills
- Good presentation and negotiation skills
- Good at engaging and managing relationship with CXO level
- Excellent at relationship building and managing it
- Who can sniff opportunities
- Good mental resilience
- Drive to win
- Go getter
- Loves to work in fast paced environment and who loves working with target
- Open to travel
Sales Competency Dictionary
Technical Competencies- These are the competencies which are core and directly related to the job.
- Domain Knowledge & Expertise-
Market
Product/Technology
Customer
Competition
Client
- Communication Skill-
Opening a conversation
Listening and Understanding abilities
Assessment of buyer
Growing the conversation
Art of probing/ questioning
Establishing trust, credibility, relationship over a communication
360-degree communication
Closing the communication loop
Presentation skill
Written communication- e-mail, documentation etc.
- Negotiation Skill-
Uncovering and delivering value, increasing the pie, creating win-win situations
Showing the value/worth
Finish it strong
- Proactive
Planning & Methodical
Motives
Networking for new sales opportunities
Persuade
Follow-up
Opportunity Sniffer
Behavioral Competencies- These are the competencies which manifests into the obvious behavior demonstrated by a successful sales professional.
- Achievement Motivation- The extent to which an individual is driven to succeed or can also be put as how important is for the individual to succeed in the given role.
Drive to Succeed
Competitiveness
Achieving the goal
Sense of Achievement
Fear of Failure
Perseverance or Persuasiveness
Go getter
- Emotional Stability/ Adaptability- The ability to adapt oneself to the environment and keep calm and focused even though an individual goes through tough challenges. The mental toughness to bounce back and hard.
Handling rejections
Mental resilience
Can take strong decision
Objection Handling
- Emotional Intelligence- The ability to ‘Read people’
Able to empathize with people
Understands the emotions
Understands motivations that drives human behavior
- Locuz of control- Every individual attributes the success or failure to intrinsic or extrinsic factors. That is the factors which is under his control or not under his control. Thus they become ‘Accountable for their actions’.
Accountability for their action
In-charge of their plans and action
Owning up their success or failures
Doers or Action oriented
Strong at execution
- Organising Skills- The ability to extract information, interpret and plan.
Resourceful
Information collection
Logical interpretation- quickly and accurately
Planning and Prioritizing
Desired Exposure/Background- Candidates who have worked in similar SI set up, exposure to corporate sales, selling IT solution to end customer. Must have a fair understanding of the business solution offered by 22by7
The Role growth- Can grow to Team Lead
Business Impact- The role makes a valuable contribution in the growth of the business profit, revenue, market and customer engagement.
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