Senior Salesforce Developer

Job description:

Looking for Accounts Manager

· Interested in Product Software

Qualification:

· CA Inter/ CA Firm

Responsibilities:

• Should be able to work on Tally prime
• Be able to prepare financial statements.
• Process invoices and preparing GST and TDS returns.
• Be able to prepare month-end and year-end financial statements.
• Processing payments and invoices.
• Be able to prepare financial budgets
• Good knowledge in excel

Job Type: Full-time

Salary: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund
• Work from home

Job Type: Full-time

Benefits:

• Work from home

Accounts Receivable-Collections (Voice Process Only)

Location: Remote (Work from Home)

Shift: Night Shift (7:00 PM 4:00 AM IST)

Expected Start Date: November Week 1

Experience Required: 3-4 Years

Gender: Female Candidates Only

Availability: Immediate Joiners Preferred

About the Role

In this role, you will interact with US-based clients, handle customer inquiries, manage utility account setups, coordinate with vendors, and support accounting collection and fund detail management.

The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced environment.

Key Responsibilities

• Handle customer inquiries via phone and email in a professional and courteous manner.
• Resolve issues efficiently while maintaining a positive customer experience.
• Make outbound calls for follow-ups, feedback, and service updates.
• Maintain accurate records of all customer interactions in the CRM system.
• Update clients in real time via email regarding the current status of each request.
• Communicate professionally with US clients and internal stakeholders.
• Manage utility account setup and ensure accurate information entry.
• Contact vendors to collect, verify, and maintain required documentation.
• Proactively take action on vendor accounts and notify clients of any observed issues.
• Assist in accounting collection and fund tracking activities.
• Handle client queries promptly while ensuring confidentiality and accuracy.
• Contact clients via Teams, email, or in-person (as applicable) to discuss overdue accounts.
• Negotiate payment arrangements and provide debt resolution solutions.
• Maintain detailed records of all collection activities and communications.
• Monitor account status and follow up on payment plans.
• Prepare and send collection letters or legal notices as necessary.
• Collaborate with internal departments to resolve customer issues affecting payment.

Requirements

• Proven experience in a voice-based customer service or collections role for at least 3+ years.
• Fluency in US English accent is a must.
• Excellent verbal communication and listening skills.
• Ability to multitask, manage time effectively, and handle difficult conversations with professionalism and empathy.
• Bachelors degree required (Finance, Business, or a related field).

Required Skills and Qualifications

• Strong communication, negotiation, and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Proficiency in using CRM tools, collection software, SAP Business One, NetSuite, and Microsoft Excel.
• Knowledge of relevant laws and regulations related to debt collection.
• Ability to work independently and as part of a team.

Technical Requirements

• System: Windows laptop/desktop (Intel i5 or higher, minimum 8GB RAM).
• Screen: Minimum 14 inches, Full HD (1920×1080 resolution).
• Internet: High-speed broadband connection (100 Mbps or higher).

About ARDEM

ARDEM is a leading Business Process Outsourcing (BPO) and Business Process Automation (BPA) company serving clients across the USA and Canada for over 20 years. We are passionate about innovation, efficiency, and excellence — continuously improving our solutions to deliver measurable value to our clients.

Join us and be part of a team transforming the future of business process outsourcing.

Layer Tech IT Solutions is seeking a motivated IT Business Development Executive with 1–3 years of experience. The ideal candidate will drive business growth by identifying new opportunities and building strong relationships in the IT sector.

• Identify and pursue new business opportunities
• Generate leads through online/offline channels
• Build and maintain strong client relationships
• Prepare and deliver effective sales presentations
• Meet and exceed sales targets
• Excellent communication and negotiation skills
• Knowledge of IT services and solutions is a plus

Position Overview:

 As a Field Sales Executive in the Fintech Industry specializing in Payment Gateways, you will be responsible for driving the sales and business development efforts within the Business, Merchant, and Enterprise (BME) segment. You will play a critical role in expanding the market presence of our payment gateway solutions, building and maintaining relationships with clients, and achieving revenue targets.

·      Identify and prospect potential clients within the fintech industry, including startups, established companies, and financial institutions, to promote and sell our payment gateway solutions.

·      Develop and maintain strong relationships with key decision-makers, stakeholders, and partners to ensure a deep understanding of client needs and effectively position our payment gateway offerings.

·      Understand the unique requirements of each client and tailor payment gateway solutions to address their specific needs, showcasing the value and benefits of our services.

·      Maintain a deep understanding of our payment gateway products, features, and industry trends to effectively communicate their advantages to clients.

·      Meet and exceed individual and team sales targets, contributing to the overall revenue goals of the department.

·      Stay up-to-date with industry trends, market dynamics, and competitor activities to identify potential areas for business growth and maintain a competitive edge

·      Work closely with cross-functional teams including marketing, product development, and customer support to ensure seamless customer onboarding and exceptional post-sales support.

·      Effectively manage and update sales pipelines, activities, and progress using CRM tools.

·      Provide regular sales reports, forecasts, and insights to management, highlighting achievements and potential areas for improvement

·      Proactively seek opportunities for professional growth, staying current with industry advancements and sales techniques.

Qualifications:

• Bachelor's degree in Business, Marketing, Finance, or related field (or equivalent work experience).
• Proven track record of successful sales in the fintech, payment gateway, or related industry.
• Strong communication, negotiation, and interpersonal skills.
• Ability to understand complex technical concepts and effectively translate them to non-technical clients.
• Self-motivated, proactive, and able to work independently or as part of a team.
• Familiarity with CRM software and sales tools.
• Willingness to travel for client meetings and industry events as required.

WHO WILL LOVE THIS JOB?

• Attracted to creativity, innovation, and eagerness to learn

• Alignment to a fast-paced organization and its short-term and long-term goals

• An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels

• Strong value system and sense of ethics • Absolute dedication to premium quality

• Want to build strong core product team capable of developing solutions for complex, industry-first problems.

• Build balance of experience, knowledge, and new learnings

ROLES AND RESPONSIBILITIES?

• Driving the success of the software engineering team at Datamotive.

• Collaborating with senior and peer engineers to prioritize and deliver features on the roadmap.

• Build strong development team with focus on building optimized & usable solutions.

• Research, Design & Develop distributed solution to handle workload mobility across multi & hybrid cloudsr

• Assist in Identifying, Researching & Designing newer features and cloud platform support in areas of disaster recovery, data protection, workload migration etc.

• Assist in building product roadmap.

• Conduct pilot tests to assess the functionality of newly developed programs.

• Front facing customers for product introduction, knowledge transfer, solutioning, bugs triaging etc.

• Assist customers by giving product demos, conducting POCs, trainings etc.

• Manage Datamotive infrastructure, bring innovative automation for optimizing infrastructure usage through monitoring and scripting. • Design test environments to simulate customer behaviours and use cases in VMware vSphere, AWS, GCP, Azure clouds. • Help write technical documentation, generate marketing content like blogs, webinars, seminars etc.

TECHNICAL SKILLS?

• Experience in software development with relevant domain understanding of Data Protection, Disaster Recovery, Ransomware Recovery.

• A strong understanding and demonstrable experience with at least one of the major public cloud platforms (GCP, AWS, Azure or VMware)

• A strong understanding and experience of designing and developing architecture of complex, distributed systems.

• Insights into development of client-server SaaS applications with good breadth across networking, storage, micro-services, and other web technologies.

• Experience of building and leading strong development teams with systems product development background

• Programming knowledge in either of GO Lang, C, C++, Python or Shell script.

• Should be a computer science graduate with strong fundamentals & problem-solving abilities.

• Good understanding of virtualization, storage and cloud platforms like VMware, AWS, GCP, Azure and/or Kubernetes will be preferable

Is software engineering your passion? Are you always hungry for challenges? Do you like to take risks?  Do you always crave to learn more and more? Do you like to help others solve their problems? Do you like to solve complex problems by simple methods?

• Culture to promote learning and growth by relentless focus on innovation.
• A team of aces to work with
• Streamlined engineering processes woven around Agile methodology with the help of tools
• Design led engineering focus
• Opportunity to work on B2B and B2C products in various domains like healthcare & education

• Opportunity to work on cutting edge technologies 

You have:

• Proficiency in Angular 4+, Typescript, JavaScript, JQuery, HTML/CSS
• Thorough understanding of OOJS & commonly used design principles and design patterns
• Working knowledge of State management using NgRxState management & custom npm packages
• Hands on ES6 features to reduce code and keep code clean
• Working knowledge of RxJS
• Working experience in writing automated unit tests using Jasmine, Mocha or any other similar framework.
• Experience of integrating RESTful Web APIs in Web Application.
• Written efficient and production ready code
• Working experience building high performance and scalable applications
• Ability to troubleshoot and debug application for functional and common problems
• At least 6 years of experience in software development 
• Knowledge of databases - NoSQL or RDBMS. 
• Experience working with version control like Git / Bitbucket
• Experience working in Agile Scrum Methodology
• Excellent written and verbal communication skills 

• Experience working on Web APIs
• Working knowledge of modern programming/scripting languages and runtime environments including node.js, Python/Ruby/Java, and experience in mid-tier web services development.
• Experience building proof of concepts, architecting new systems, and improving existing systems to solve business problems and support scaling
• Exposure to various tools that help in maintaining code quality like SonarQube
• Exposure with Atlassian JIRA application lifecycle management tool
• Exposure to Cloud Platforms like Azure or AWS or GCP

You would be part of:

1. Designing/Improvement of new/existing architectures of distributed computing with subcomponents of Unmanned Aerial Systems (UAS).
2. Working/Researching with industrial state of the art sensor systems and modules, and developing drivers (HAL or wrapper) and applications around their usage.
3. Design and implementation of communication protocols between different subcomponents of UAS for distributed computing.
4. Writing Applications and Drivers from the scratch for (embedded)linux based systems.
5. Scripting and automations around work flows of UAS usage.
6. Working with existing sophisticated software stacks of subcomponents of UASs.
7. Working closely with electronics, design and systems teams for architecture development and deployment.
8. Working closely with Flight Controller engineers to do collaborative development of UAVs.

We expect you to be:

1. Experienced in hands-on development of complex embedded systems involving multiple microcontrollers or SoCs.
2. Very good in analytical abilities to be able to do core research and development activities.
3. Able to write low level drivers (wrapper or core) from the scratch.
4. Very comfortable reading and understanding datasheets and reference manuals of microcontrollers, peripherals, sensors etc.
5. Able to understand existing complex embedded software stack written in C/C++.
6. Solid in C.
7. Good in C++.
8. Comfortable with using hardware debuggers.
9. Having Hands-On experience with RTOS concepts like scheduling, threads synchronicity , race conditions etc.
10. Having Solid understanding of interrupt mechanisms.
11. Experienced in working with different hardware protocols like SPI, I2C, UART, PWM, CAN, USB etc.
12. Having Solid understanding of interrupts architecture of ARM based microcontrollers like STM32, LPC etc.
13. Having Good understanding of the concept of bootloaders.
14. Able to multitask.
15. A self-motivated and motivating personality who can work well independently as well as part of a team
16. Having good interpersonal and soft skills who can adapt to the work environment while manifesting a good positive attitude

You are awesome if you are:

1. Experienced in Linux Device Driver development.
2. Having good exposure of working on and understanding of any sensor modules like GPS, LIDAR etc.
3. Experienced in data filtering techniques (Example: Kalman filter)