Senior Salesforce Developer

We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!

Responsibilities:

• Act as the main point of contact for our customers, helping them navigate our SaaS product
• Manage customer onboarding, ensuring smooth implementation and product adoption.
• Monitor customer health metrics and provide proactive outreach to prevent churn.
• Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
• Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
• Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
• Create and deliver product training sessions to customers, ensuring they maximize value from our platform.

Requirements:

• Proven experience in Customer Success or similar role in the SaaS industry.
• Experience in direct customer interactions.
• Excellent communication and relationship-building skills.
• Strong understanding of SaaS products
• Ability to identify customer needs and align them with product capabilities.
• Proactive mindset with problem-solving abilities and the ability to work independently.
• Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
• Have worked with direct interactions with Customer
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience working in a B2B SaaS environment.
• Knowledge of customer success metrics and how to manage them.

Requirements:

• Minimum 3 years of experience in software development into MERN (React & Node.js ) technology.
• Bachelor degree in Computer Science or IT.
• Must have Hands-On coding expertise of React.js, Reactstrap, NodeJS, MongoDB and ExpressJS.
• Configuring and managing deployment on AWS (EC2 IAM, S3).
• Knowledge of developing REST API using Express framework and front end integration with PUG engine.
• Experience with popular JS libraries like Ember, Babel, Typescript, Webpack, Socket etc.
• Exposure to scm tools like git, Git Hub, CI/CD methods, code coverage tools like SonarQube, etc.
• Good understanding of the object-oriented design and programming concepts, core JavaScript concepts like scope/closures, the event loop and asynchronous callbacks, promises, API formation, POSTMAN API etc.

Role: Python-Django Developer 

Location: Noida, India

Description:

• Develop web applications using Python and Django.
• Write clean and maintainable code following best practices and coding standards.
• Collaborate with other developers and stakeholders to design and implement new features.
• Participate in code reviews and maintain code quality.
• Troubleshoot and debug issues as they arise.
• Optimize applications for maximum speed and scalability.
• Stay up-to-date with emerging trends and technologies in web development.

Requirements:

• Bachelor's or Master's degree in Computer Science, Computer Engineering or a related field.
• 4+ years of experience in web development using Python and Django.
• Strong knowledge of object-oriented programming and design patterns.
• Experience with front-end technologies such as HTML, CSS, and JavaScript.
• Understanding of RESTful web services.
• Familiarity with database technologies such as PostgreSQL or MySQL.
• Experience with version control systems such as Git.
• Ability to work in a team environment and communicate effectively with team members.
• Strong problem-solving and analytical skills.

Job brief:-

We are looking for an HR Executive to manage our company’s recruiting, learning and development and employee performance programs.

HR Executive responsibilities include creating referral programs, updating HR policies and overseeing our hiring processes. To be successful in this role, you should have an extensive background in Human Resources departments and thorough knowledge of labor legislation.

Ultimately, you will make strategic decisions for our company so that we hire, develop and retain qualified employees.

Responsibilities

• Design compensation and benefits packages
• Implement performance review procedures (e.g. quarterly/annual and 360° evaluations)
• Develop fair HR policies and ensure employees understand and comply with them
• Implement effective sourcing, screening and interviewing techniques
• Assess training needs and coordinate learning and development initiatives for all employees
• Monitor HR department’s budget
• Act as the point of contact regarding labor legislation issues
• Manage employees’ grievances
• Create and run referral bonus programs
• Review current HR technology and recommend more effective software (including HRIS and ATS)
• Measure employee retention and turnover rates
• Oversee daily operations of the HR department

Requirements and skills

• Proven work experience as an HR Executive.
• Familiarity with Human Resources Management Systems and Applicant Tracking Systems
• Experience with full-cycle recruiting
• Good knowledge of labor legislation (particularly employment contracts, employee leaves and insurance)
• Demonstrable leadership abilities
• Solid communication skills

Hurry Upp!!! We are Hiring Full Stack Developer

We are looking for a highly skilled computer programmer who is comfortable with both front and back-end programming. Full Stack Developers are responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Full Stack Developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Full Stack Developer Responsibilities:

• Developing front-end website architecture.

• Designing user interactions on web pages.

• Developing back-end website applications.

• Creating servers and databases for functionality.

• Ensuring cross-platform optimization for mobile phones.

• Ensuring responsiveness of applications

• Working alongside graphic designers for web design features.

• Producing periodic reports for management and further analysing the data
• Assisting in the formulation of strategies to increase campaign efficiency
• Launching optimized online adverts through Google AdWords, Facebook to generate leads
• Optimizing ads to increase conversions and reduce CPL
• Suggesting and recommending changes in creatives and banners to improve results
• Providing ideas and collaborating with designers to improve ad experience
• Coordinating with various team members to achieve set targets
• Creating plans and objectives for campaigns

What you need to have:

• Proven experience in SEO, Email marketing and performance marketing is a must
• Understanding of digital marketing concepts and practices
• Knowledge of web analytics tool like Google Analytics
• Good content writing and communication skills
• Knowledge about ad platforms like Facebook & Google Ads
• Knowledge of MS office and Excel (Vlookup/ Pivot/ Text-to-Column/ Deduplication/ Filter/ Sorting)
• Planning, problem solving and decision-making skills
• Time management and project management skills
• Basic understanding of SEO and landing page
• Knowledge of Digital Marketing, Google Adwords, Google Analytics, Optimization and SEO management    

Qualifications and Skills

• Strong knowledge of Core PHP, Shopify, Magento.
• Good knowledge of any PHP framework ( CodeIgniter and CakePHP )
• Hands-on experience one PHP framework
• Good analytical & communication skills.
• Must be proficient in PHP, MySQL, CSS, HTML, Javascript, AJAX, XML
• Should have excellent written communication skills (English)
• Must have the capacity to work independently and also as a part of a team
• Must have dedication and commitment towards work.

Experience : 3-7 yrs

Location: Noida/Mumbai

The Supplier Relationship Manager (SRM) is a B2B inside sales focused on acquiring new business by winning new participants in our early pay markets and managing and those relationships for long term repeat business. Our clients are large companies across the globe and the goals of SRM are to:

(1) Encourage their supply chains to participate in the C2FO marketplace for early payment and

(2) Foster long-term utilization of our working capital platform.

Prior experience in financial sales is desirable, but ultimately, we are looking for candidates with a high degree of general sales acumen. The SRM primarily uses multi-media channels (outbound & inbound calls, email, digital presentations, WhatsApp, etc.) to acquire new market participants and grow supplier relationships. All accounts are provided to SRM, generally with warm leads. Although there is no expectation of cold calling, SRM will often need to prospect to identify key financial decision-makers. Sales efforts are consultative; helping suppliers to identify the best working capital solution possible is paramount. High performance is acknowledged and rewarded with attractive incentives.

Good communication skills and persuasion skills is a must-have. Fluency in English and Hindi to deal with India clientele is required.

Duties and Responsibilities :

• Acquire new market participants and retain existing participants.

• Increase frequency & quality of market participation.

• Manage, cultivate, and grow a book of business consistent with buyer objectives.

Desired Skills and Experience :

• Fluent in English and Hindi

• B2B sales experience

• Highly motivated with excellent work ethic

• Ability to work efficiently in a fast-paced environment

• Capacity to adapt quickly within a dynamic sales program

• Strong selling, negotiating and consulting skills

• Effective interpersonal and analytical abilities

• Proficiency in MS Word, Excel and Outlook

Preferred skills, knowledge & ability requirements :

• Strong financial acumen

• Inside B2B sales experience

• Experience with SalesForce.com

• Good in mathematical skills

Qualification and Experience :

• Post-Graduation in Finance, Sales and Marketing (preferred but not mandatory)

• Min 2-6 years of experience in sale of financial products

About Us :

C2FO is working to deliver a future where every company in the world has the capital it needs to grow. Our technology provides an easy, low-cost way for businesses of all sizes to increase cash flow by receiving early invoice payments. Since 2008, C2FO’s online marketplace and innovative financial products have accelerated payments by more than one billion days for companies in over 180 countries.

Named one of Forbes’ “Fintech 50,” C2FO provides more than $1 billion in working capital each week for hundreds of thousands of businesses. C2FO has more than 500 employees worldwide, with headquarters in Kansas City and locations throughout Europe, Asia Pacific and Australia. For more information, visit http://www.C2FO.com" target="_blank">www.C2FO.com.

Commitment to Diversity and Inclusion:

As an Equal Opportunity Employer, we not only value diversity and equality, we cultivate teams that feel empowered to bring their authentic selves to work every day. We strive to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission.

We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business needs.

• Develop system and program specifications to meet client needs
• Analyze the impact of new systems or system changes on existing technology
• Design and maintain database structures to support system requirements
• Build and configure CRM forms, views, dashboards, and workflows
• Create and maintain schema and code to support system/program requirements
• Adhere to company standards, policies, and procedures
• Create and maintain appropriate user and technical documentation
• Provide client support, as needed
• Work with clients to resolve problems in a timely manner and escalate as appropriate
• Participate in company initiatives and committees

• Bachelor’s degree or higher degree in Computer Engineering, Computer Science, Information Technology, or any related field.
• Experience with CRM 2013/2015/2016, D365 CE modules such as Finance/Supply Chain/Sales/Marketing/Service/Field Services and CRM Portal
• Microsoft Dynamics Sales and Customer Engagement applications (CRM) product experience
• Professional CRM certification OR agree to achieve appropriate certification in an agreed-upon timeframe
• Experience implementing and customizing Dynamics CRM and Dynamics 365
• Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills
• The ability to handle multiple tasks, simultaneously
• The ability to work independently or as part of a team
• Knowledge in Azure technologies like API, Azure Functions, Logic Apps development is advantageous