Data Engineer

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·        Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·        Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·        Communicate with customers through phone calls, WhatsApp, email, and SMS.

·        Execute and manage WhatsApp and email marketing activities.

·        Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·        Follow up with customers to ensure satisfaction and support patient engagement.

·        Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·        Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·        3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·        Strong verbal and written communication skills with persuasive ability.

·        Proficiency in MS Office and basic computer applications.

·        Customer-oriented mindset with strong problem-solving skills.

·        Ability to multitask and work in a fast-paced environment.

Key Skills

·        Customer Service Excellence

·        Healthcare Product Knowledge

·        Strong Communication & Relationship Management

·        Empathy, Patience, and Active Listening

·        Attention to Detail

·        Time Management

Why Join Us?

·        Work at the intersection of healthcare, community, and technology

·        Directly impact the lives of women across India and beyond

·        Flexible work environment and collaborative team

·        Opportunity to grow with a purpose-driven startup

How to reach me?

Message me here

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

Data Scientist or Senior Machine Learning Engineer

We are currently hiring for the position of Data Scientist/ Senior Machine Learning Engineer (6–7 years' experience).

Please find the detailed Job Description attached for your reference.

We are looking for candidates with strong experience in:

• Machine Learning model development
• Scalable data pipeline development (ETL/ELT)
• Python and SQL
• Cloud platforms such as Azure/AWS/Databricks
• ML deployment environments (SageMaker, Azure ML, etc.)

Kindly note:

• Location: Pune (Work from Office)
• Immediate joiners preferred

While sharing profiles, please ensure the following details are included:

• Current CTC
• Expected CTC
• Notice Period
• Current Location
• Confirmation on Pune WFO comfort

Must have Skills

• Machine Learning - 6 Years
• Python - 6 Years
• ETL (Extract, Transform, Load) - 6 Years
• SQL - 6 Years
• Azure - 6 Years

Request you to share relevant profiles at the earliest. Looking forward to your support.

Position: French Project Coordinator 

Experience: 3+ Yrs

Location: Bangalore

Notice Period: Immediate - 30 Days

Primary Skills: project management,  B2 Level - French Language Expertise, English proficiency, Interpersonal skills 

Responsibilities:

• Collaborate with various data analysis teams on projects for international clients.
• Manage and nurture relationships with clients, ensuring their needs and expectations are met.
• Oversee the entire project lifecycle, from initiation to delivery, ensuring all client requirements are addressed.
• Identify opportunities to improve processes and increase efficiency.
• Organize and coordinate tasks with the development team to ensure smooth project execution.
• Monitor progress and perform quality control checks to ensure high standards are met.
• Verify and validate new products to ensure they meet client specifications.

Qualifications:

• At least 1+ year of experience in project management.
• Proficiency in French at a minimum B2 level.
• Fluent in English.
• Strong interpersonal skills and the ability to communicate effectively with clients and teams.
• Highly adaptable and able to manage change in dynamic project environments.
• Proactive and solution-oriented with a focus on continuous improvement.

Primary Skills:

.Net/.Net Core, C#, OOPS and SQL Server as a key technology, which covers frontend and backend work. Knowledge of DevOps (building and deployment) and the Cloud is nice to have.

Roles & Responsibilities

Participate in requirements analysis.

Collaborate with internal teams to produce software design and architecture.

Write clean, scalable code using .NET programming languages.

Test and deploy applications and systems.

Revise, update, refactor and debug code.

Improve existing software.

Eligibility

3+ years of experience in building web applications. Passion for building and delivering great software with a strong sense of ownership

Advanced proficiency in C#, very clear OOPS concepts, In-depth knowledge of the .NET framework, ASP.NET, MVC, Web API, REST APIs, OAuth 2.0/ Authentication/ Authorization

Strong expertise in SQL programming, with experience of writing & optimizing queries that access/process millions of records

Good to have any scripting(powershell) knowledge, JS based UI Frameworks

Outstanding analytical, problem-solving, and communication skills

Experienced in complex logic designing and implementation

Should have worked in Agile development environment and best practices

Good to have experience in secure development practices

Proficient in ReactJS and its core principles such as state management, hooks, and component lifecycle

Strong understanding of JavaScript, HTML, CSS, and related web technologies

Experience with Redux or other state management libraries

Knowledge of modern front-end builds tools such as Webpack and Babel

Understanding of REST APIs and experience integrating them with a ReactJS front-end

Familiarity with Git and version control practices

Responsibilities:

Developing user-facing features using ReactJS

Building reusable UI components and libraries for future use

Ensuring the technical feasibility of UI/UX designs

Optimizing components for maximum performance across a wide range of devices and browsers

Collaborating with cross-functional teams to solve complex problems

Participating in code reviews and ensuring code quality through testing and debugging

Staying up-to-date with the latest industry trends and technologies related to ReactJS.

Job Title: Oracle PL/SQL Developer

Qualification: (B.E./B.Tech/ Masters in Computer or IT)

Years of Experience: 3 – 7 Years

No. of Open Positions – 3

Job Location: Jaipur

1. Proven hands-on Database Development experience
2. Develop, design, test and implement complex database programs
3. Strong experience with oracle functions, procedures, triggers, packages & performance tuning,
4. Ensure that database programs are in compliance with V3 standards. 
5. Hands-on development using Oracle PL/SQL.
6. Performance tune SQL's, application programs and instances. 
7. Evaluation of new and upcoming technologies.
8. Providing technical assistance, problem resolution and troubleshooting support.

• Key Result Areas

1. End to end ownership in the consumer facing B2C tech team and deliver solutions to solve business problems.

1. Advanced Javascript, CSS, HTML 5, D/XHTML, XML, JSON, DOM Concepts

1. Must have worked on a SPA framework: ReactJS, Node JS, AngularJS or InfernoJS

1. Own the development methodology. Align with the executive team to improve the development process, prioritize projects and manage multiple work streams

1. Extensive Work with open-source technologies and built services architecture as this will prove to be an invaluable asset in building solutions.

1. Lead a team of Software Developers, Server Engineers and QA Engineers, establishing development practices and standards

1. Extensive skill on React JS, Node JS

1. Experience on various PHP frameworks like Cakephp, Laravel, CI etc would be plus

1. Work with scrum teams and product managers using agile methodologies to deliver high quality solutions on time
2. Jumping on a call with clients to understand the requirement and profile them the right solution, helping formulate an effective solution and turning it into a working application
3. Conducting website performance and unit tests
4. Heavy involvement in the requirements gathering, development and operational stages of new projects
5. Troubleshoot and debug related application defects with existing and new applications
6. Work collaboratively with the frontend team and other team members, train other members and get trained if required

1. Develop and manage e-commerce websites, web applications & web sites.
2. Analyze, design, code, debug, test, document & deploy applications.
3. Participate in project & deployment planning.
4. Must be a self-starter & be able to work with minimum supervision
5. Exp. In modules/extensions development/customization.
6. Exp. In Theme integration/customization.
   
7. Exp. In API creation/integration.
   
8. Exp. In Migration from Magento1 to Magento2
9. Extensive experience of PHP and MySQL.
10. Exposure on Magento 2, CMS and JavaScript frameworks such as jQuery.
    
11. Demonstrable knowledge of XML, XHTML, CSS, Modules i.e. API integration,
12. Payment Gateways, XML with a focus on standards.
    
13. Demonstrable source control experience
    
14. Two or more published websites in E-Commerce