Graphic Designer

We have opening for Presales for Navi Mumbai Vashi location

Job Title: Pre - Sales Engineer

Location: Navi Mumbai, Vashi

Department: BMS (Building Management System)

Reports To: Regional Sales Manager

Job Summary:

We are seeking a dynamic and technically proficient Pre Sales Engineer to join our team. In this role, individual will be responsible to provide technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. Individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.

Qualifications & Skills Required:

• Strong technical skills and comfort in leading technical discussions.
• Sales aptitude with a keen interest in interacting with customers.
• Proactive approach with a strong customer focus and problem-solving skills.
• Ability to quickly learn and adapt to new products and technologies.
• Excellent interpersonal and teamwork abilities.
• Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.
• Familiarity with commercial terms and conditions and their application in sales processes.
• Proficiency in MS Office tools including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

• Engineering Degree (Electrical, Electronics, Mechanical)
• Strong communication and presentation skills.
• Familiarity with basic PLC and DDC design and software applications.
• Experience: 3-5 years of relevant in BMS or HVAC/ELV industry

Integration with OpenAI GPT-4, Anthropic Claude, and open-source models

* Strong prompt engineering and tone-specific output design

* Familiarity with LangChain, LlamaIndex, or similar orchestration frameworks

* Experience with fine-tuning and LoRA (Low-Rank Adaptation) techniques

* Model quantization for local deployment using tools such as GGML, GPTQ, or bits and bytes

* Deployment of local LLMs using frameworks like Hugging Face Transformers, vLLM, or llama.cpp

* Knowledge of tokenizers library for efficient text preprocessing

* Ability to optimize model performance for low-latency inference

• Assist in preparing invoices and processing billing-related documentation
• Respond to basic billing queries from customers via email or other support channel
• Support quote creation and pricing discussions by gathering required details
• Help maintain billing records, trackers, and revenue dashboards
• Coordinate with internal teams to ensure correct customer billing information
• Flag recurring billing issues and suggest improvements
• Escalate complex billing concerns to the Billing Specialist
• Ensure timely follow-ups on pending payments/information (where applicable)

Requirements

Must Have:

• Undergraduate degree in any discipline (finance-related preferred)
• Experience range: between 1-3 years
• Strong communication skills (written and verbal)
• Good numerical aptitude and comfort working with spreadsheets
• Strong attention to detail and accuracy in work
• Willingness to learn and ability to figure things out independently
• Basic understanding of billing, invoicing, or financial processes (internships count)

Good to Have (Preferred, not mandatory):

• Experience in customer-facing or billing support roles
• Exposure to SaaS billing, subscription models, or CRM/finance tools
• Familiarity with dashboards or reporting

About Optmyzr

Optmyzr is a fast-growing, profitable B2B SaaS startup. Our team includes talented individuals with experience at Google, Microsoft, Amazon, and other global tech companies. We move fast, take ownership, and continuously experiment to build the future of campaign management and optimization.

The most important qualities for success at Optmyzr: take ownership of your work and be willing to try new ideas—always.

We are an equal opportunity employer and value diversity!

What we want to accomplish and why we need you? 

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore. 

What will you do every day?

Our Implementation & Professional Services team plays a pivotal role in ensuring clients derive maximum value from our solutions. We are looking for an Engineering Manager to lead a delivery-focused team that bridges technology, client success, and execution excellence. You will ensure seamless solution implementation, timely project delivery, and a high-quality client experience.

• Manage and lead a team of solution engineers, developers, and QA professionals working on client implementations and custom delivery projects.
• Collaborate with project managers and client-facing teams to ensure smooth execution of implementation roadmaps.
• Translate client requirements into scalable, maintainable technical solutions while ensuring alignment with Haptik’s platform architecture.
• Own sprint planning, resource allocation, and delivery commitments across multiple concurrent client projects.
• Establish and enforce delivery best practices across coding, testing, deployment, and documentation.
• Act as the escalation point for technical challenges during delivery, unblocking teams and ensuring minimal disruption to project timelines.
• Drive continuous improvements in tools, processes, and automation to accelerate implementations.
• Coach and mentor engineers to develop their skills while keeping them aligned to client-centric delivery goals.
• Partner closely with cross-functional teams (Product, Solutions, Customer Success, and Sales Engineering) to ensure successful hand-offs and long-term customer satisfaction.
• Support recruitment and team scaling as we grow our services and delivery footprint.

Ok, you're sold, but what are we looking for in the perfect candidate? 

• Strong technical foundation with the ability to guide teams on architecture, integrations, and scalable solution design.
• Demonstrated experience managing agile delivery teams that have implemented enterprise-grade software solutions.
• Experience in Professional Services, Client Implementations, or Delivery Engineering is highly preferred.
• Proven ability to balance customer requirements, delivery commitments, and engineering best practices.
• Strong exposure to technologies relevant to distributed systems: programming languages (Python preferred), APIs, cloud platforms, databases, CI/CD, containerization, queues, caches, Elasticsearch/SOLR, etc.
• Excellent stakeholder management and communication skills — comfortable working with both internal teams and enterprise customers.
• Ability to mentor, motivate, and inspire teams to deliver on ambitious goals while ensuring a culture of ownership and accountability.
• 5–8 years of professional experience, including 2–4 years in leading delivery or implementation-focused engineering teams.

Requirements*:

• B.E. / B.Tech. / MCA in Computer Science, Engineering or a related field is required.
• Overall 5-8 years of professional experience. 2-4 years of hands-on experience in managing and leading agile teams delivering tech products.
• Deep understanding of best practices in development and testing processes.
• Good exposure to various technical and architectural concepts of building distributed systems - not limited to but including at least one programming language/framework, version control, CI/CD, queues, caches, SOLR/Elasticsearch, databases, containerization, cloud platforms.
• Excellent written and verbal communication skills.
• Exceptional organizational skills and time management abilities.
• Prior experience of working with Python Programming language.
• Background of being part of a high-paced development team having delivered client-facing products with hands-on involvement.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate who has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume. 

Tell me more about Haptik

• On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.
• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
• Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.
• Emerging technology: We are moving to a Gen AI first world, and Haptik is one of the largest Generative AI first companies globally, based out of India.
• Great customers: Some of the most notable brands in the world - Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool
• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

We are looking for a Prestashop/Full Stack Software Developer to be our primary source of development for our Prestashop-based e-commerce website. In addition to connecting external sources to our website using APIs, this role ensures all requirements and functionalities are met.

As part of the role, you will need proficient knowledge of PHP, .NET, SQL, and other web-based design/development techniques.

Key Responsibilities:
● Build the (under construction) PrestaShop site according to the requirements and mockups
provided.
● Customize e-commerce sites using CMS, HTML, and other technologies to suit.
● Build APIs to connect external platforms to PrestaShop's e-commerce platform.
● On the website, manage product lines using MySQL/SQL.
● Create virtual copies of data pulled from the server using AJAX/JSON.
● Scrape data from numerous websites to extract, transform and reuse the information.
● Develop client-based or web-based tools to automate or improve business processes.

Here's what we're looking for
● About 3-5 years of working experience building e-commerce websites in PrestaShop.
● A diploma, degree, or background in IT, engineering, or similar is preferred.
● Experience working and designing layouts with PrestaShop's Smarty templates.
● Solid PHP programming skills for backend development and troubleshooting.
● Must know how to efficiently code in ASP.Net, HTML, Javascript, CSS, jQuery
● Must know how to use effectively.NET-based restful web API.
● Good working experience with MySQL database and MySQL queries.
● Excellent PHP knowledge and basic Git knowledge would be an advantage
● Knowledge of module development and functionality enhancement
● Ability to work independently on strategic issues with clients and manage reasonably complex projects.
● Commercial & business awareness
We recognize that asking you to give 100% of yourself daily requires us to show you love.

PERKS: What can we offer you?
● Bi-Yearly performance audits and appraisals
● The flexibility of working hours and days
● Complimentary Health Insurance
● A plethora of industry exposure and self-growth opportunities

Job Summary: - This is not a hardcore BPO job wherein you're required to take 100+ calls or chats. This is a Client Facing role and someone who has good communication skills is highly suitable for this position!

You would be alleviating our client's day-to-day responsibilities by: -

• Responding to emails and phone calls
• Scheduling meetings
• Booking travel and accommodations
• Managing a contact list
• Preparing customer spreadsheets and keeping online records
• Organizing managers’ calendars
• Performing market research
• Creating presentations, as assigned
• Addressing employees' administrative queries
• Providing customer service as the first point of contact

What we expect: - This is a 100% remote opportunity that requires working in the U.S. timezone. The VA role is one that doesn’t neatly fit within the confines of the “9 - 6 day”, so we’re looking for a go-getter who’s eager to be flexible and available, even outside traditional working hours. Our Virtual Assistant will serve as an essential partner to the client. This highly organized, endlessly resourceful person will ensure that nothing falls through the cracks.

Benefits of working with WING: -

• 100% remote opportunity which gives freedom to work at your desired location.
• Benefits of both worlds - Enthusiasm & Learning curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.
• The sky's the limit when it comes to learning, growth & ideas.
• We do not follow the “typical corporate” hierarchy ladder.
• As part of our dedication to an inclusive and diverse workforce, Wing is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.