Data Analyst

Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb

About the role

We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).

We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.

What you’ll do

• Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
• Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
• Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
• Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
• Building the playbook for our customer success function to scale for the next stage of growth.

What makes you a good fit

• You care about delivering a service experience that parallels a Michelin star Italian restaurant.
• You genuinely like helping people and making them successful
• You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
• You have a genuine interest in conversations with people from different backgrounds to learn about their lives

Job Title: Lead Generation Specialist

About Us:

Watch Your Health is a health-tech company dedicated to delivering innovative digital health solutions that enhance user engagement, improve health outcomes, and foster business growth. Combining AI-powered tools with wellness programs, the company focuses on personalized, data-driven healthcare to empower individuals and corporates alike.

Job Responsibilities:

Research and identify potential leads through various online and offline channels.

Generate high-quality leads through email campaigns, social media, cold calling, and other outreach strategies.

Qualify leads and schedule meetings or demos with the sales team.

Maintain and update CRM databases with accurate and detailed lead information.

Develop and execute lead nurturing strategies to convert prospects into customers.

Collaborate with marketing and sales teams to refine lead generation strategies.

Monitor and analyze lead generation metrics to optimize performance.

Requirements:

Proven experience in lead generation, sales, or a related role.

Strong communication and interpersonal skills.

Proficiency in CRM software and lead generation tools (e.g., HubSpot, LinkedIn Sales Navigator, Apollo.io, etc.).

Ability to work independently and meet targets.

Experience with cold outreach, email marketing, and social media prospecting.

Knowledge of B2B or B2C sales processes is a plus.

Benefits:

Competitive salary and performance-based incentives.

Opportunities for career growth and professional development.

Supportive and collaborative team environment.

Job description

A medical representative promotes and sells pharmaceutical products to healthcare specialists, such as doctors and pharmacists. They provide information about various products' benefits, usage and dosage, to increase product awareness and sales.

Role: Field Sales Executive

Industry Type: Pharmaceutical & Life Sciences

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Retail & B2C Sales

Education

UG: Any Graduate

Key Skills

Commercial awareness. Presentation skills. Research skills. Resilience. The ability to negotiate and collaborate. Patience. Strong interpersonal and communication skills. Organizational skills.

Role – Java lead

Location – Bangalore

Job Description:

• Strong in java and Spring MVC

• Experience in client interaction

• Good communication skill

• Good interpersonal skill

• Team Handling skills

Senior Software Engineer - Frontend (IC - Staff)

Bangalore

About

We are building analytics on natural language to help product development teams learn from large-scale customer feedback. Since our inception in 2020, we have been backed by top-tier VC firms from Silicon Valley and India. Today, we are proud to partner with some of the fastest scaling Product Led Growth companies. We are growing really fast and excited about having more people join us on this journey

Roles & Responsibilities

As an early-stage member of the team, some of your responsibilities will include:

• Working closely with founders to build the frontend and iterate product features at a rapid pace.
• Identifying and driving innovative solutions to address the most critical needs of our customers.
• Work in close collaboration with cross-functional partners in data science, design and backend functions.
• Drive architectural changes on frontend architecture by profiling, improve UX, and build with the design system.
• Constantly improve our live site with frontend monitoring and automation
• Build accessible experiences sensitive to the needs of all users

Qualifications

• Minimum 3 years of experience in Web Application Development.
• Understanding of engineering best practices, frontend design principles, interface guidelines and principles of system design
• Proficiency with any part of our technology stack: React, TypeScript, Tailwind, Next.js, Graphql
• Experience with network communications on web platforms, making synchronous and asynchronous web service calls.
• Hands-on experience in using versioning systems like Git.
• Experience working with CI/CD pipelines.
• Experience with automated test suites
• Strong interpersonal skills and a desire to work collaboratively to achieve objectives
• Excellent organisational and analytical abilities

Benefits and Perks

• Autonomy and Ownership
• Smart, Humble and Friendly peers
• Competitive remuneration package with equity options
• Generous vacation
• Maternity and Paternity leaves
• Learning & Development resources
• Initial grant to setup home-office 
• Monthly stipend for coffee / nutritional supplements

Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.

COVID-19 Considerations

Due to the current health crisis related to COVID-19, we are open to a fully remote work setup till it is safe to work in person.

About Debox:

Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning and people-centred approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses and midsize corporates.

From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking.

Role: Client Servicing Specialist

Location: Thane (Mumbai)

Work Experience: 3-4 Years

Qualification: Masters or equivalent with a minimum of 3 years prior experience working in a Digital Media firm and having managed client communication.

Role Objective: The Client Servicing specialist will be the person responsible for driving the business objectives of the client to success through collaboration and coordination with the internal teams at Debox.

Job Description:

• Continuous benchmarking of clients competitors and industry practices
• Continuous benchmarking of media channels and keeping abreast with the latest updates, changes and modifications to various platforms that can be leveraged
• Research on industry trends, promotions, business cycles and retention rates
• Ideation for new promotions, content mix, communication channels to drive higher engagement and customer stickiness
• Monitor Google Analytics, Facebook Pixel and Sales data to derive actionable insights to course correct or drive business success
• Continuously monitor key business parameters and evaluate the success of marketing efforts, engagement rate, open rate and conversion
• Deep dive and evaluate the user flows and journeys (Google Analytics) and identify drop-off points and build strategy to improve conversions
• Collaborate with the Content and Design team to build an engaging monthly bank, campaigns and content to drive higher engagement and conversion driving monthly business targets
• Ensure timely planning and communication with clients to avoid last-minute requests or changes in the plan and campaigns
• Ensure internal checks, dummy testing and overall review is done before going live with all campaigns
• Ensure all campaign success parameters are tracked and are in line with expectations, immediately raise escalation in case of any deviation to plan vs actuals
• Create monthly reports and conduct monthly review meetings with clients to showcase key parameters and achievements for the month
• Create quarterly plans with the client and drive the finalized plans to success, create quarterly plan vs actuals reports and conduct client review meetings 

Required Skills:

• Excellent communication and presentation skills 
• Ability to manage various types of clients
• Good analytical skills and data orientation (should be good with excel and data analysis)
• Excellent in Time Management
• Ability to manage and get work done through the teams

 4-8 years of work experience

 Strong knowledge of Go programming language, paradigms, constructs, and

idioms

 Knowledge of common Go routine and channel patterns

 Experience with the full site of Go frameworks and tools, including:

 Dependency management tools such as Godep, Sltr, etc.

 Go’s templating language

 Go’s code generation tools, such as Stringer

 Popular Go web frameworks, such as Revel

 Router packages, such as Gorilla Mux

 Ability to write clean and effective Godoc comments

 Familiarity with code versioning tools such as Git

 Good experience with database technologies (MySQL, MS SQL, MongoDB)

 Good knowledge in cloud hosting services like (AWS, GCP)

Look for candidates who can join quickly, (2 weeks joiners preferred)

You must have prior experience as an Android Developer using Kotlin, Java, Android SDK, Android NDK 

Strong knowledge in different versions of Android, and how to deal with different screen sizes 

Familiarity with RESTful APIs to connect Android applications to back-end services 

Strong knowledge of Android UI design principles, patterns, and best practices 

Experience with offline storage, threading, and performance tuning 

Proficient understanding of code versioning tools, such as Git 

Understanding of Google’s Android design principles and interface guidelines

• Ensure that Shaadi Baraati has the most comprehensive selection of vendors by sourcing and signing up the target merchants quickly and effectively
• Create a robust and accurate profile for every newly registered vendor on the platform
• pitching to the new vendors
• Quality validation
• Data verification of the vendor profiles
• Promotion of company's products/services
• Responsible for revenue-based lead generation
• Provide effective customer experience to new vendors on boarded on the website

• Strong persuasive skills
• High degree of ownership
• Target focused individuals
• Strong verbal and written communication skills

• Market research, understanding the competitive landscape and tailoring the customer communication accordingly
• Lead generation, customer qualification, Demos and achieving sales closure
• Maintaining the customer interactions on Fresh Sales CRM
• Meeting Quarterly & Annual Revenue Targets

• Total 0-2 year of experience
• Prior experience in selling SaaS (Software as a Service) solution or subscription-based product will be a definite plus
• Excellent written and verbal communication skills. 
• Well versed with tools to prepare engaging Business presentations
• Strong knowledge of using LinkedIn and other social media platforms to reach out to prospects
• Self driven