Area manager

Sales Operations Analyst

Client is actively seeking a Sales Operations Analyst to join our Chennai Tech & Data team, with a focus on supporting and maintaining our Salesforce ecosystem and its integrated applications. This role is ideal for candidates with prior experience in Salesforce and a strong analytical mindset, providing opportunities to drive operational improvements and contribute to strategic initiatives. The role will involve close collaboration with our onshore team in Canada/US to ensure the smooth operation and continuous enhancement of our Salesforce infrastructure.

If you're passionate about leveraging Salesforce, eager to expand your expertise, and excited by the idea of working in a dynamic environment that values innovation and efficiency, we invite you to join us in Chennai, where you can make meaningful contributions and advance your career.

Responsibilities

●         Salesforce System Support: Investigate, analyze, and resolve issues and bugs within Salesforce Sales Cloud and its associated applications, escalating complex issues as needed.

●         Enhancement Collaboration: Support the development and deployment of enhancements to the Salesforce ecosystem, working closely with stakeholders to ensure best practices and business needs are met.

●         Quality Assurance: Conduct thorough testing of developed solutions to ensure they function correctly and integrate seamlessly with existing systems.

●         Documentation and Knowledge Sharing: Maintain clear documentation of issues, solutions, and best practices, contributing to knowledge sharing and process improvement within the team.

●         System Monitoring and Optimization: Monitor the performance of Salesforce systems, proactively identifying opportunities for optimization and efficiency improvements.

●         Process Improvement: Contribute to refining and implementing operational processes and workflows, enhancing overall team efficiency and effectiveness.

●         Agile Participation: Actively engage in Agile ceremonies, providing insights and collaborating with cross-functional teams to drive continuous improvement.

Qualifications for Success:                                                                                                            

●         Salesforce Expertise: 2+ years of experience in Salesforce administration, configuration, or customization. Salesforce Administrator certification is preferred but not mandatory.

●         Agile Methodologies: Familiarity with Agile methodologies and tools like JIRA/Confluence is a plus.

●         Analytical and Problem-Solving Skills: Strong ability to analyze issues, identify solutions, and implement process improvements.

●         Communication Skills: Excellent verbal and written English skills to collaborate effectively with global teams.

●         Proactive Learning: A motivated individual with a demonstrated desire to enhance skills and grow professionally in a fast-paced environment.

●         Team Player: Ability to work both independently on assigned tasks and collaboratively within a team to achieve shared goals.

Proven experience as a Data Scientist or similar role with relevant experience of at least 4 years and total experience 6-8 years.

· Technical expertiseregarding data models, database design development, data mining and segmentation techniques

· Strong knowledge of and experience with reporting packages (Business Objects and likewise), databases, programming in ETL frameworks

· Experience with data movement and management in the Cloud utilizing a combination of Azure or AWS features

· Hands on experience in data visualization tools – Power BI preferred

· Solid understanding of machine learning

· Knowledge of data management and visualization techniques

· A knack for statistical analysis and predictive modeling

· Good knowledge of Python and Matlab

· Experience with SQL and NoSQL databases including ability to write complex queries and procedures

About the Role:

We are looking for a Performance Marketing Manager with hands-on experience in SaaS lead generation for Storefronts, Order Management Systems (OMS), Warehouse Management Systems (WMS), and Transport Management Systems (TMS). You will be responsible for planning, executing, and optimizing paid marketing campaigns to drive high-quality leads and conversions.

What will you do at Fynd?

• Develop and execute data-driven performance marketing campaigns across Google Ads, LinkedIn, Meta, and other paid channels.
• Generate high-intent leads for SaaS products catering to e-commerce, logistics, and supply chain industries - fynd storefront, fynd tms, fynd oms, fynd wms, fynd omnichannel solutions etc.
• Optimize campaigns for CPL, CAC, ROAS, and LTV while ensuring budget efficiency.
• Conduct A/B testing on ad creatives, landing pages, and messaging for maximum conversions.
• Utilize analytics tools (Google Analytics, HubSpot, CRM, etc.) to track performance and generate actionable insights.
• Work closely with content, design, and sales teams to align marketing strategies with business goals.
• Stay updated with the latest trends in B2B SaaS marketing, paid ads, and growth strategies.

Some Specific requirements:

• 4+ years of experience in performance marketing for B2B SaaS (experience in e-commerce, logistics, or supply chain is a plus).
• Proven expertise in Google Ads, LinkedIn Ads, Facebook Ads, and programmatic advertising.
• Strong understanding of SEO, PPC, conversion rate optimization (CRO), and attribution models.
• Hands-on experience with Google Analytics, HubSpot, Marketo, or other marketing automation tools.
• Analytical mindset with data-driven decision-making skills.
• Excellent communication and collaboration skills.

2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most

Innovative HealthTech Startup in Asia. Ours is a secure health-tech platform with a mission tosimplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.

Key Job Responsibilities:

• He/She is a responsive team player who can proactively contribute for building technicalstrategies for applications and systems by promoting an understanding of the technology andbusiness roadmap.

• He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
• Work very closely with various business stakeholders to drive the execution of multiplebusiness plans and technologies.

• Work closely with Product, Design, and Marketing to conceive features, plan projects, andbuild roadmaps

• Prior experience with scalable Architecture managing team of minimum 5 engineers andcoaching, mentoring while maintaining a role with code development.

• Proven history of contributing to product strategy and shipping products with multi-functionalteams.

• Highly involved in recruitment while building team also leading app development for bothplatforms

• Promote and support company policies, procedures, mission, values, and standards of ethicsand integrity.

Minimum Qualification:

• Total of 10+ years experience
• Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,popular frameworks & libraries}, JVM, GC tuning, performance tuning)
• Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, RESTExpress etc
• Worked on Relational data stores viz. MySQL, Oracle, or Postgres

• Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
• Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
• Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc

Regards,
Volks consulting

JOB SUMMARY

Looking for a candidate to join a team involved in solving challenging problems in the ecommerce domain. We are seeking candidates having hands-on experience working with Hybris-based implementations.

PRIMARY RESPONSIBILITIES

As a Senior Developer – Hybris, you will translate client requirements into technical designs, design schemas, implement custom extensions, create product and product variants and integrate with search engines, unlocking the business value of Hybris.

You will independently drive design decisions to ensure the necessary health of the overall solution.

You will teach, mentor and share knowledge, improve processes and develop systematic solutions to problem patterns.

• Develop Digital Consumer experiences based on a foundation of Hybris.

• Design and develop awesome features such as product search & navigation, order management, promotions, store locator, social ecommerce, back-office customization, etc.

• Diagnose and solve technical problems related to commerce and Hybris implementation.

• Interact with clients to create end-to-end specifications for ecommerce solutions.

• Provide inputs and direction to associates in the team on design and implementation.

• Collaborate with your architect to define implementation processes and quality gates and standards.

• Write application code that exceeds the defined quality standards by using best practice

• Review design and code for your peers

SECONDARY REQUIREMENTS

A good Hybris Senior Developer:

• Is aware of the different front-end technologies including HTML, CSS, JavaScript, jQuery, Angular4 and React

• Knows the DevOps processes and technologies including Jenkins, Ansible, Chef, etc.

• Understands Agile Software development methodology