Cutshort logo
Resultscx logo
Customer support service
Customer support service
Resultscx's logo

Customer support service

Prerna Mittal's profile picture
Posted by Prerna Mittal
0 - 1 yrs
₹3L - ₹4.5L / yr
Ground Floor, Vajram Esteva, 57/4 Marathalli, Marathahalli - Sarjapur Outer Ring Rd, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103
Skills
Communication Skills
Typing

We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.

 

Key Responsibilities:

  • Handle inbound and outbound calls related to healthcare services.
  • Service customers seeking support with their monthly healthy benefit package.
  • This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
  • Customers will seek help with replacement cards, balance checks, and contact information updates.
  • Successful associates can distinguish varying levels of customer complexity & communicate effectively.
  • Ensure compliance with HIPAA and other healthcare regulations.
  • Resolve customer queries efficiently while maintaining professionalism.
  • Maintain records of patient interactions and escalate complex cases when needed.

Required Skills:

  • Strong verbal and written communication skills.
  • Ability to handle customer inquiries with empathy and professionalism.
  • Basic knowledge of healthcare processes and medical terminologies (preferred).
  • Problem-solving and multitasking abilities.
  • Cognitive and Behavioral Assessment: Traitify – Medium or High
  • Language Proficiency: Emmersion – B1 CEFR score
  • Typing Test: 25 WPM at 95% accuracy
  • Familiarity with CRM software or call center tools (a plus).


Educational Qualification:

  • Bachelor’s degree in any field.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Resultscx

Founded :
1990
Type :
Services
Size :
5000+
Stage :
Profitable

About

N/A

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Knowmax
Bhawna Attri
Posted by Bhawna Attri
Gurugram
2 - 3 yrs
₹4L - ₹6L / yr
skill iconAmazon Web Services (AWS)
CI/CD
skill iconJenkins
skill iconGit
skill iconDocker
+8 more

Objectives of this role


•Building and implementing new development tools and infrastructure

•Understanding the needs of stakeholders and conveying them to developers

•Working on ways to automate and improve development and release processes

•Testing and examining code written by others and analysing results

•Ensuring that systems are safe and secure against cybersecurity threats

•Identifying technical problems and developing software updates and fixes

•Working with software developers and software engineers to ensure that development follows established processes and works as intended

•Planning projects and being involved in project management decisions


Responsibilities:


• Set up CI/CD pipelines for automated deployment and delivery

•Setup and management of new and Existing cloud-based Kubernetes cluster services

•Write Ad/Hoc Bash/Python scripts to automate certain operational tasks.

•Designing, maintenance and management of tools for automation of different operational processes.

•Provision of critical system security by leveraging best practices and prolific cloud security solutions.

•System troubleshooting and problem resolution across various application domains and platforms

•Support/maintain development, UAT and production infrastructure.

•Providing recommendations for architecture and process improvements.

•Respond to L2 calls and emails.

•Help administer monitoring systems, alerting, log management, and other IT infrastructure systems.

•Perform root cause analysis of production errors and resolve technical issues

•Design procedures for system troubleshooting and maintenance


Technical Skill Requirements:


•Experience in a DevOps role in AWS/OCI cloud environment.

•Must have experience with CI/CD Pipelines and hands-on experience with DevOps tools such as, Jenkins, Git, Docker, Kubernetes, Ansible, etc.

•Strong knowledge in Terraform for multi-stack cloud infrastructure provisioning.

•Strong knowledge in OCI/AWS-based Kubernetes service management.

•Must have experience with Python/Bash as a scripting language.

•Good knowledge in software debugging, web applications and services (Apache, Nginx, HAProxy)

•Must have knowledge in monitoring setup with Prometheus, Alertmanager, Grafana, Thanos, Loki, Fluentbit, etc.

Good To Have Skills

•PostgreSQL, MySQL, MongoDB, Redis, Keycloak.

•Migrating application from one cloud to another; OCI certifications

•Test Driven Development


Soft Skill Requirements:


•Able to learn new skills and technology quickly.

•Energetic with amazing customer service skills and a team-oriented approach.

•Strong verbal and written communication skills

Read more
Blucap Interiors
Mansi N
Posted by Mansi N
Bengaluru (Bangalore)
3 - 4 yrs
₹6L - ₹7L / yr
Customer Acquisition
Sales presentations
Sales management
Interior design
Real Estate

Key Responsibilities:

  • Client Acquisition: Identify and pursue new business opportunities in the residential sector.
  • Sales Presentations & Proposals: Meet with potential clients to present our interior design services, create proposals, and close sales.
  • Market Research: Stay up-to-date on industry trends and market conditions to identify new opportunities.
  • Collaboration: Work closely with the design team to ensure that client expectations are clearly communicated and met.
  • CRM Management: Maintain accurate records of client interactions and sales activities in the CRM system.
  • Product Knowledge: Develop a deep understanding of our design offerings, materials, and services to effectively present solutions to clients.
Read more
Pixelperinches Technologies
Mohali
3 - 7 yrs
₹4.8L - ₹7L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
RxJS
skill iconHTML/CSS
Web Development

Job Description:

We are looking for a skilled Senior Angular Developer to join our dynamic team. The ideal candidate will have a strong understanding of front-end development and the Angular framework to deliver high-quality, responsive, and user-friendly web applications. You will be responsible for developing, maintaining, and improving web applications while collaborating with backend developers and UI/UX designers.

Responsibilities:

  • Develop and maintain web applications using Angular framework.
  • Design and implement user interfaces (UI) using Angular components, services, and modules.
  • Collaborate with UX/UI designers to ensure the technical feasibility of designs.
  • Write clean, maintainable, and efficient code following best practices.
  • Integrate with RESTful APIs and third-party services.
  • Optimize applications for maximum speed and scalability.
  • Participate in the full software development lifecycle, including coding, testing, and debugging.
  • Work in an Agile environment and collaborate with team members on project requirements and timelines.
  • Stay up-to-date with the latest industry trends, technologies, and best practices.
  • Troubleshoot and resolve bugs, performance issues, and other application concerns.

Requirements:

  • Strong experience with Angular 2+ (preferably Angular 9 or above).
  • Proficiency in TypeScript, JavaScript, HTML5, and CSS3.
  • Experience with RxJS and reactive programming concepts.
  • Familiarity with RESTful APIs and integrating frontend applications with backend services.
  • Experience with Angular CLI and Node Package Manager (npm).
  • Proficiency in using version control systems, such as Git.
  • Familiarity with CSS frameworks (Bootstrap, Material Design) and CSS preprocessors like SCSS or LESS.
  • Experience with Unit Testing (Jasmine, Karma) and End-to-End Testing (Protractor, Cypress).
  • Familiarity with state management libraries (NgRx, Akita) is a plus.
  • Basic understanding of backend technologies Node.js is a plus.

Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • 3-7 years of experience working as a front-end or Angular developer.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and teamwork skills.

Preferred Skills (Nice-to-Have):

  • Experience with Progressive Web Apps (PWA) and mobile-first development.
  • Knowledge of Cloud services (AWS, Azure).
  • Familiarity with Agile methodologies (Scrum, Kanban).
  • Knowledge of build tools like Webpack or Gulp.

Job Benefits:

  • Competitive salary.
  • Opportunities for growth and career advancement.
  • Flexible working hours and remote options.
  • Working abroad on site opportunity 

Location: Phase 8B, Mohali

Job Type: Full-time


Read more
AimGlobal Digital
Remote only
1 - 4 yrs
₹3L - ₹4L / yr
Content Marketing
Content Strategy
Social media management
Social Media Marketing (SMM)
Social Media Optimization (SMO)
+6 more

Job Description: Social Media Specialist


We are looking for an experienced and creative Social Media Specialist to join our team. As a Social Media Specialist, you will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our marketing and sales efforts. You will be working closely with the Marketing and Sales departments.


  • Develop, implement and manage our & clients’ social media strategy
  • Define most important social media KPIs
  • Manage and oversee social media content
  • Measure the success of every social media campaign
  • Stay up to date with the latest social media best practices and technologies
  • Use social media marketing tools 
  • Work with copywriters and designers to ensure content is informative and appealing
  • Collaborate with Marketing, Sales and Product Development teams
  • Monitor SEO and user engagement and suggest content optimization
  • Communicate with industry professionals and influencers via social media to create a strong network
  • Provide constructive feedback


Key Qualifications :


- Bachelor/Masters.

- Experience of 1-2.years

- Willing to learn

- Knowledge of Google Adwords, Facebook Ads Manager & Google Analytics is a must.

Read more
Full Stack Fitness Brand
Full Stack Fitness Brand
Agency job
via Unnati by Priya C H
Delhi, Gurugram, Noida
1 - 2 yrs
₹2L - ₹3L / yr
Telesales
Sales
A fine opportunity to grow with a Fitness brand that is growing its base across the country.
 
Our client is a full-stack fitness and lifestyle brand that is making fitness affordable, accessible and enjoyable through technology, data, and intelligence. Available on iOS and Android, this app allows subscribers to work out anywhere, anytime and chose from a variety of available workout options like gym workouts, yoga, Zumba, Pilates, spinning, kickboxing, CrossFit, and MMA. It gives access to 3000+ top gyms and fitness studios, fitness coaching plans and personal nutrition assistance and more in Ahmedabad, Bengaluru, Delhi-NCR, Hyderabad, Jaipur, Mumbai, Pune.

 

Founded in 2015 by a CII member and serial entrepreneur, our client is democratizing and digitizing the Indian health & fitness ecosystem by offering workouts close to your home, office or your favorite neighborhood.

 

As a Telesales Executive, you will be responsible for lead conversions and convincing customers to sell, cross-sell and up-sell various company products.

What you will do:

  • Increasing brand awareness through customer interaction
  • Recommending potential innovations in products and services to the management by collecting and analyzing customer information and needs
  • Understanding customer requirements and influencing them to buy/renew products and services by sharing relevant product information
  • Increasing renewal rates of products and users and reducing churn along with identifying opportunities for continuous improvement
  • Regularly calling users and creating follow-ups with interested leads to increase sales in various locations
  • Working closely with members of other teams to translate business needs and product requirements into new solutions for customers
  • Building sustainable relationships of trust through open and interactive communication
  • Maintaining quality customer service by following the standards set by the organization and increasing brand awareness through customer interaction
  • Logging and regularly maintaining a report for calls done and follow ups made
  • Handling in-house Customer Relationship Management (CRM) tool to efficiently manage all touch points with customers from time of sign up till purchase and beyond

 

Desired Candidate Profile

What you need to have:

  • 1- 2 Years of experience
  • Good communication skills    
Read more
AES Technologies
at AES Technologies
3 recruiters
Ragavendra G
Posted by Ragavendra G
Remote only
5 - 7 yrs
₹10L - ₹20L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
skill iconHTML/CSS
+7 more

WHAT YOU’LL BE DOING: 

  • Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement. 
  • Collaborate with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience. 
  • Develop ideas for new programs, products, or features by monitoring industry developments and trends. 
  • Record data and report it to proper parties, such as clients or leadership. 
  • Participate in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. 
  • Take the lead on projects, as needed. 
  • Be involved and participate in the overall application lifecycle. 
  • Build high-quality reusable code that can be used in the future. 
  • Develop functional and sustainable web applications with clean codes. 
  • Conduct UI tests and optimize performance. 
  • Manage cutting-edge technologies to improve applications. 

QUALIFICATIONS: 

  • Bachelor’s degree in Computer Science, Computer Programming or relevant field. Master’s Degree in a related field is preferred. 
  • 5-7 years of relevant experience 
  • Must be an expert programmer, skilled at computer languages such as HTML, C+++, C#, PHP, Python and Java. 
  • Must understand Spring Core, Spring Boot, Spring MVC, Spring Data, JMS, Mysql, Redis, CouchDb, Micro Services, Docker, Kubernetes 
  • Must be able to interpret and follow instructions related to the ultimate functionality of our IT-based product 
  • Familiarity with front-end languages such as HTML, JavaScript and CSS 
  • Must be comfortable with technology architecture and how a computer and its software functions. 
  • Deadline driven, organized and understand how people view and understand content on the front-end 
  • Proven experience in highly complex environments 
  • Strong technical documentation skills 
  • An ability to solve multifaceted technical issues in a fast-paced environment 
  • Self-motivated and accountable for your work 
  • Passionate about learning and continuous improvement 
  • Excellent written and verbal communication skills 
  • Ability to work overtime 
Read more
Spiceblue online private services
Chennai
6 - 15 yrs
₹8L - ₹14L / yr
Digital Marketing
SEO management
On-page Optimization
Marketing Strategy
Content Strategy
+2 more

We are searching for a highly-creative Digital Marketing Manager to lead our marketing team. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to help grow our brand’s influence locally while also increasing brand loyalty and awareness.

Key Responsibilities:

  • Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
  • Develop and monitor campaign budgets.
  • Plan and manage our social media platforms.
  • Prepare accurate reports on our marketing campaign’s overall performance.
  • Coordinate with advertising and media experts to improve marketing results.
  • Identify the latest trends and technologies affecting our industry.
  • Evaluate important metrics that affect our website traffic, service quotas, and target audience.
  • Work with your team to brainstorm new and innovative growth strategies.
  • Oversee and manage all contests, giveaways, and other digital projects.

Requirements:

  • 6+ years of experience doing B2B marketing and driving customer acquisition
  • Understanding of online customer acquisition process is essential
  • Exposure to social media, product launches, web analytics tools, search engine marketing
  • Search Engine Marketing (SEM) and Search Engine Optimization (SEO)
  • Excellent communication skills, both written and verbal
  • Demonstrated ability to learn pretty much anything quickly
  • Very high attention to detail
  • A self-starter, capable of working independently

What you get:

  • A completely non-hierarchical working environment to grow exponentially
  • Direct working relationship with the Founder & CEO
  • Experience in interacting with top global brands.
  • Casual office environment
Read more
Codenia Technologies LLP
Himadri Singh
Posted by Himadri Singh
Noida, NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹1.8L - ₹3L / yr
skill iconPHP
skill iconLaravel
skill iconCodeIgniter

Codenia Technologies LLP is Hiring for the Position of PHP Developer (2 - 3 years of experience) with good logical skills and following

Requirements :

Must have Laravel/Codeigniter Experience.

Responsibilities Integration of user-facing elements developed by front- end developers. ·

Build efficient, testable, and reusable PHP modules.

Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3. ·

Must have Good Communication Skills

Read more
Techspian Services
at Techspian Services
2 recruiters
Chhaya G
Posted by Chhaya G
Pune
3 - 8 yrs
₹6L - ₹13L / yr
skill icon.NET
skill iconC#
NOSQL Databases
Object Oriented Programming (OOPs)
Web API

Must Have Skills :
  • Hand on experience on .NET core
  • Experience in C#
  • Looking for experience into No Sql.

Other Skill set required :

  • 3+ years of building sophisticated, world-class, highly reliable multi-tenant software systems that have stood the test of time.
  • From being highly proficient to being an expert in at least one OOPS language, SOLID principles, and design patterns, C#, Dotnet core, WebAPI, NoSQL.
  • Experience with microservices architecture OR distributed systems.
  • Strong analytical and problem-solving skills.
  • Ability to work independently.
Read more
Target Integration
at Target Integration
1 recruiter
Akansha Puri
Posted by Akansha Puri
Gurgaon, NCR (Delhi | Gurgaon | Noida)
0 - 2 yrs
₹1.8L - ₹2.4L / yr
Customer Relationship Management (CRM)
Customer Success
Technical support
Communication Skills
Business Analysis

Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives.

Duties and Responsibilities

  • develop a sales strategy to achieve organizational sales goals and revenues
  • set individual sales targets with the sales team
  • delegate responsibility for customer accounts to sales personnel
  • co-ordinate sales action plans for individual salespeople
  • oversee the activities and performance of the sales team
  • ensure sales team have the necessary resources to perform properly
  • monitor the achievement of sales objectives by the sales team
  • liaise with other company functions to ensure achievement of sales objectives
  • evaluate the performance of sales staff
  • provide feedback, support, and coaching to the sales team
  • plan and direct sales team training
  • assist with the development of sales presentations and proposals
  • develop online sales platforms
  • co-ordinate and monitor online sales activity
  • investigate lost sales and customer accounts
  • track, collate and interpret sales figures
  • forecast annual, quarterly and monthly sales revenue
  • generate timely sales reports
  • develop pricing schedules and rates
  • formulate sales policies and procedures
  • help prepare budgets
  • control expenses and monitor budgets
  • maintain inventory control
  • conduct market research and competitor and customer analysis
  • analyze data to identify sales opportunities
  • develop promotional ideas and material
  • attend trade meetings and industry conventions
  • cultivate effective business relationships with executive decision-makers in key accounts

Education and Experience

  • business degree or related professional qualification
  • experience in all aspects of planning and implementing sales strategy
  • technical sales skills
  • proven experience in customer relationship management
  • knowledge of market research
  • experience in managing and directing a sales team
  • relevant product and industry knowledge
  • solid understanding of digital sales platforms
  • experience with relevant software applications

 

Key Competencies and Skills

  • excellent written and verbal communication skills
  • organization and planning
  • problem analysis and problem-solving
  • information management
  • team-leadership
  • formal presentation skills
  • persuasiveness
  • adaptability
  • innovation
  • judgment
  • decision-making
  • stress tolerance

Job Type: Full-time

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos