We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Handle inbound and outbound calls related to healthcare services.
- Service customers seeking support with their monthly healthy benefit package.
- This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
- Customers will seek help with replacement cards, balance checks, and contact information updates.
- Successful associates can distinguish varying levels of customer complexity & communicate effectively.
- Ensure compliance with HIPAA and other healthcare regulations.
- Resolve customer queries efficiently while maintaining professionalism.
- Maintain records of patient interactions and escalate complex cases when needed.
Required Skills:
- Strong verbal and written communication skills.
- Ability to handle customer inquiries with empathy and professionalism.
- Basic knowledge of healthcare processes and medical terminologies (preferred).
- Problem-solving and multitasking abilities.
- Cognitive and Behavioral Assessment: Traitify – Medium or High
- Language Proficiency: Emmersion – B1 CEFR score
- Typing Test: 25 WPM at 95% accuracy
- Familiarity with CRM software or call center tools (a plus).
Educational Qualification:
- Bachelor’s degree in any field.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Strong UI / Product Designer profile, with good experience in designing Mobile Apps
Mandatory (Experience 1): Must have strong hands-on experience in UI Designing for B2C or SaaS Products
Mandatory (Experience 2): Must be very strong with Visual Designs and Design systems (Wireframing, Visual Designs & Design systems)
Mandatory (Core Skill) : Proficiency in Figma and other modern design tools for interface and interaction design.
Mandatory (Portfolio): Very strong portfolio of Visual / UI Design works for Mobile Apps of B2C or B2B SaaS products
Preferred
Preferred (Company): Top Design studios, and B2C Products
Preferred (Education): Design Education background (BDes / MDes)
6 to 12 years of HR experience covering both strategic and operational HR
Proven experience scaling HR for multi-location / multi-state teams in fast-paced environments
End-to-end recruitment ownership (full-time, contractual, campus, interns)
Hands-on expertise in PMS (goal setting, performance reviews, feedback cycles)
Experience managing HR operations (onboarding, exits, payroll coordination, vendors)
Proficiency in HRIS/ATS, HR digitisation & people analytics/reporting
Strong stakeholder management, communication & leadership partnering
Bachelor’s degree in HR / Business / Psychology (MBA preferred)
Fluency in English & Hindi and willingness to travel
Generative AI Engineer (Remote)
Experience: 8+ Years
Location: Remote
Industry: HealthTech / Precision Medicine / Data Science
The Opportunity
We are seeking a seasoned Senior Generative AI Engineer to join our mission of unlocking the value of clinical data to improve patient outcomes in emerging markets. Our platform bridges the gap between complex health data and life-saving precision medicine. In this role, you will build the intelligent layer that transforms unstructured, multi-modal clinical data into actionable insights for healthcare providers, pharmaceutical partners, and financial stakeholders.
Core Responsibilities
- Architect GenAI Solutions: Design and deploy scalable Generative AI systems, specifically focusing on RAG (Retrieval-Augmented Generation) architectures to query complex clinical datasets.
- Clinical NLP & Data Structuring: Develop LLM-based pipelines to extract, normalize, and structure data from messy, unstructured medical records and electronic health records (EHR).
- Model Optimization: Fine-tune open-source and proprietary LLMs for medical domain specificity, ensuring high precision, reduced hallucination, and clinical relevance.
- Agentic Workflows: Build AI agents capable of navigating complex healthcare workflows, from patient eligibility screening to longitudinal data analysis.
- Production-Grade Deployment: Collaborate with data engineers to integrate AI models into a robust production environment, ensuring security, data privacy (HIPAA/GDPR compliance), and low-latency performance.
- Leadership & Innovation: Act as a technical subject matter expert, staying ahead of the curve in LLM research and applying "state-of-the-art" techniques to real-world healthcare challenges.
Required Qualifications
- 8+ years of total experience in Software Engineering, Machine Learning, or Data Science.
- Deep GenAI Expertise: Proven track record of building and deploying LLM-powered applications (using frameworks like LangChain, LlamaIndex, or Haystack).
- Strong NLP Background: Significant experience with Natural Language Processing, especially in entity extraction and semantic search.
- Technical Stack: * Proficiency in Python and ML frameworks (PyTorch or TensorFlow).
- Experience with Vector Databases (e.g., Pinecone, Weaviate, Milvus).
- Familiarity with cloud infrastructure (AWS/Azure/GCP) and MLOps practices.
- Data Savvy: Experience working with complex, high-dimensional datasets.
- Education: Master’s or PhD in Computer Science, AI, Mathematics, or a related field (or equivalent deep industry experience).
Preferred Attributes
- Healthcare Experience: Prior experience with clinical data, medical coding (ICD-10, SNOMED), or HealthTech platforms.
- Mission-Driven: A passion for using technology to solve healthcare disparities and improve access to precision medicine.
- Adaptability: Comfortable in a fast-paced, remote-first environment where cross-functional collaboration is key.
To process your resume for the next process, please fill out the Google form with your updated resume.
Working knowledge (including design and configuration) of any TMS application e.g. ION-IT2, Oracle Treasury, SAP TRM, etc.
2. Should have completed at least 4 years in any TMS IT implementation
3. Strong experience with corporate funding, treasury, and related accounting functions.
4. Experience in business transformation with adapting existing systems to new businesses and strategies
5. Strong academic background – An excellent degree from a top-tier university is required in a subject that demonstrates the need for logical thinking, precise understanding, and clear articulation
Attributes:
· Independent delivery and ownership-focused
· End-to-end process mindset
· Able to self-manage, collaborate, and regularly prioritize and manage activities across multiple workstreams
· Good communicator, engaging, and able to work with offshore teams across various time zones
· Excellent written and verbal communication skills
· Ability to make data-driven decisions & thrive in a fast-paced environment
Key Responsibilities:
Accountable for functionally supporting Trafigura’s IT deliverables for the TMS application. Including;
6. Ensuring TMS application supports the agreed business requirements.
7. Review and challenge all requirements/change requests and specifications including:
1. Functional Requirements
1. Application functions
2. Reporting functions
2. Application Interfaces
3. Operational control activities
4. Audit requirements
8. Documenting the implementation specifications/configurations, and preparing a knowledge base for the application.
9. Where required, administering, the configuration of the TMS.
10. Develop (review if required) test scenarios and test cases and support end-users with testing
11. Support all type of issue resolution with the respective application owners
12. Identify areas of improvement, research best practices, and offer guidance and recommendations for process changes and potential solutions
1. Owning the brand face/voice
2. Own creation that goes to the customer or retailers or even to the non-user platforms.
3. Planning 360 degree campaigns and omni-channel adaptation strategy
4. Maintaining and evolving brand guidelines as per usage and trends.
5. Build teams and grow them.
6. Need a nack of understanding the User and building creative strategy around it.
7. Will lead all the branding Initiatives.
8. Orchestrating customer interviews and focus group studies
9. Work closely with the Marketing, Product and business leaders.
Perks
● Work with the Founding team to create one of the MOST Valued B2B companies in times to
come
● Be a pioneer in an emerging and futuristic business space
● Opportunity to create an impact as a C-Suite leader
● Massive learning and execution opportunities at a large scale
● Non-hierarchical, a flat and transparent culture where we also have lots of fun
● Pay at par with market salaries + stock options and a steep growth curve
Must haves
7-10 Years of experience in building, scaling and leading the Brand Function at a product/tech company.
Experience in working with VC backed start-ups, internet/tech companies, retail companies
Excellent communication and story-telling skills with in-depth knowledge of marketing & branding
Penchant to work hard to strengthen the brand in the initial few years to gain a better work-life balance in future
Adobe IllustratorWe are seeking a talented Motion Graphic Artist to join our team and contribute to the success of our Motion Media department. The ideal candidate will have 2-5 years of experience in creating captivating 3D and 2D motion graphics, graphic design, and character design.
Key Responsibilities:
● Develop visually stunning 3D and 2D motion graphics for various projects.
● Create compelling graphic designs that align with project requirements.
● Design and animate characters to enhance storytelling.
● Collaborate with the creative team to conceptualise and execute visual concepts.
● Ensure that all deliverables meet the highest quality standards and deadlines.
Key Skills:
● Proficient in 3D and 2D motion graphics.
● Strong graphic design skills.
● Experience in character design and animation.
● Excellent creativity and attention to detail.
● Ability to work collaboratively in a team environment.
Requirements:
● 2-5 years of experience as a Motion Graphic Artist.
● Proficiency in industry-standard software: Photoshop, Illustrator, After Effects.
● Experience with 3D software such as Blender or Cinema 4D.
● Strong portfolio showcasing a diverse range of motion graphic work.
● Excellent communication and teamwork skills.
.NETCompany Overview:
Propel is an innovative and fast-growing software development company specializing in designing and building enterprise applications. Our commitment to excellence and passion for technology has positioned us as a leader in our domain.
We are searching for a talented Senior Architect to join our dynamic team and lead our efforts in scaling and optimizing our software solutions.
Key Responsibilities:
- Diverse Architectural Expertise: Drive solutions using various architectures, including SOA, Enterprise application, Microservices, event-driven, and distributed systems. Utilize experience in big data systems like Spark, Hadoop, and Cassandra to model and design distributed architectures.
- Comprehensive Cloud Mastery: Demonstrate expertise in cloud architectures (SaaS, PaaS, IaaS) across platforms including AWS, Azure, and Google Cloud. Lead legacy system migration to these cloud infrastructures.
- Containerization & Orchestration Excellence: Design highly scalable applications using Docker containers, optimizing with Kubernetes orchestration.
- Solution Development: Lead the end-to-end solutioning process, from proof of concept to implementation, tackling complex business challenges with innovative technical solutions.
- Data Management & Security: Oversee the creation and management of data pipelines using strategies like ETL, ELT, and CDC in various modes. Design data warehouses, ensuring security for Data at Rest and Data in Transit. Implement data encryption strategies utilizing algorithms like AES, DES, MD5, and SHA1. Ensure secure access through identity platforms like ADFS, Auth0, and Okta, along with Single Sign-on and Single Sign-Off integrations.
- Compliance & Standards: Architect and design solutions ensuring compliance with regulations like HIPAA and GDPR. Advocate for and ensure adherence to best practices in development and DevOps, encompassing project management tools, version control systems, CI/CD pipelines, static code analyzers, and more.
- Version Control & Collaboration Tools: Ensure best practices in utilizing software version control systems and software delivery platforms, enhancing team collaboration and project tracking.
- Business Alignment: Engage proactively with stakeholders and product managers to define and translate business requirements into technical specifications, ensuring alignment and value delivery.
Technical Skillset:
- Web Technologies: J2EE, Servlets, DotNet, Python, HTML5, CSS5, ReactJS, TypeScript, Javascript, Bootstrap, Node.JS, Express JS, JSON, XML
- Frameworks: Spring Framework, DotNet Core, Flask, Angular OR ReactJS
- Languages: C#, Java, Python, Scala (Expertise in any 3, familiarity with others)
- Testing Tools: Selenium, Cypress, JMeter, Gatling
- Databases: MS SQL, PostgreSQL, MySQL, Cassandra, MongoDB, Redis, ElasticSearch
- Distributed Systems: Apache Spark, Hadoop, or any others
- Containerization & Orchestration: Docker, DockerHub, Kubernetes
- Identity Platforms: ADFS, Auth0, Okta
- Web/ App Servers: Nginx, Apache, JBoss, Tomcat, IIS, Websphere (Anyone or more)
- Cloud Platforms: AWS, Azure, Google (Anyone or more)
- Version Control: SVN, CVS, GitHub, GitLab, Bitbucket (Anyone or more)
- Code Analysis Tools: SonarQube, Veracode
- CI/ CD Tools: Jenkins, Bitbucket Pipelines
- Build & Dependency Management: Maven, SBT, YARN, NPM, WebPack
Job Description: The ideal candidate for this role is that you are a proven sales performer adept in direct-toconsumer consultative sales. You are comfortable working with high ticket size products that require focussed nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team. What will you be doing?
●Being a mentor and guide, who potential learners can look up to for career advice.
● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.
●Carrying weekly enrolment/revenue and collection targets.
●Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.
● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?
● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. ● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech sales would be an advantage.
●Rockstar sales performers with proven track records.
● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.
● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.
● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.
●Passion for always delivering the highest levels of customer service.
●Basic proficiency in MS Office Suite is required.
What are your deliverables / KPI's?
●Minimum of 100+ Dials every day with 40+ Connects.
●2 hours of talk time on an average per day & 1 Video Session
●2 enrolled students per week.
●Weekly revenue targets to be met consistently.
Javascript
PHP
HTML/CSS
Bootstrap
React.js-
To handle the full development cycle.
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To be responsible for timely releases of the projects.
-
To have knowledge of server AWS.
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Knowledge of W3C standards and best practices.
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Experience in working on Linux (Installing and configuring packages like apache, Nginx, virtual hosts, etc)
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Ability to translate business requirements into system design and perform as per the needs
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Knowledge of Git.
React.js
AngularJS (1.x)
Angular (2+)JavascriptLead the functional and system design of highly scalable and robust mission critical applications that cater to several businesses ● Ensure that the systems you oversee are fault tolerant and are performing reliably at high volumes. Constantly look at possibilities to improve the overall functioning of the product. ● Brainstorm deeply with your product & business stakeholders and influence how we build individual features and products that reduce customer stickiness and friction points at each stage of the product.
● Mentor and lead a team of solid engineers by introducing best coding practices, advocating high quality design principles and institutionalise long term thinking for futuristic needs of the business. ● Contribute actively in other areas of the growth of our Engg org which includes but is not just limited to hiring, tech talent branding, inputs on performance management of junior engineers and the likes.
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Full Stack Developer - Averlon