Pega

Job Title : Senior DevOps Engineer

Location : Remote

Experience Level : 5+ Years

Role Overview :

We are a funded AI startup seeking a Senior DevOps Engineer to design, implement, and maintain a secure, scalable, and efficient infrastructure. In this role, you will focus on automating operations, optimizing deployment processes, and enabling engineering teams to deliver high-quality products seamlessly.

Key Responsibilities:

Infrastructure Scalability & Reliability :

• Architect and manage cloud infrastructure on AWS, GCP, or Azure for high availability, reliability, and cost-efficiency.
• Implement container orchestration using Kubernetes or Docker Compose.
• Utilize Infrastructure as Code (IaC) tools like Pulumi or Terraform to manage and configure infrastructure.

Deployment Automation :

• Design and maintain CI/CD pipelines using GitHub Actions, Jenkins, or similar tools.
• Implement deployment strategies such as canary or blue-green deployments, and create rollback mechanisms to ensure seamless updates.

Monitoring & Observability :

• Leverage tools like OpenTelemetry, Grafana, and Datadog to monitor system health and performance.
• Establish centralized logging systems and create real-time dashboards for actionable insights.

Security & Compliance :

• Securely manage secrets using tools like HashiCorp Vault or Doppler.
• Conduct static code analysis with tools such as SonarQube or Snyk to ensure compliance with security standards.

Collaboration & Team Enablement :

• Mentor and guide team members on DevOps best practices and workflows.
• Document infrastructure setups, incident runbooks, and troubleshooting workflows to enhance team efficiency.

Required Skills :

• Expertise in managing cloud platforms like AWS, GCP, or Azure.
• In-depth knowledge of Kubernetes, Docker, and IaC tools like Terraform or Pulumi.
• Advanced scripting capabilities in Python or Bash.
• Proficiency in CI/CD tools such as GitHub Actions, Jenkins, or similar.
• Experience with observability tools like Grafana, OpenTelemetry, and Datadog.
• Strong troubleshooting skills for debugging production systems and optimizing performance.

Preferred Qualifications :

• Experience in scaling AI or ML-based applications.
• Familiarity with distributed systems and microservices architecture.
• Understanding of agile methodologies and DevSecOps practices.
• Certifications in AWS, Azure, or Kubernetes.

What We Offer :

• Opportunity to work in a fast-paced AI startup environment.
• Flexible remote work culture.
• Competitive salary and equity options.
• Professional growth through challenging projects and learning opportunities.

Role & Responsibilities

Extract insights from large datasets to support data-driven decision-making

Develop and automate routine dashboards for daily, weekly, and monthly KPI tracking

Conduct custom analyses to optimize user onboarding, activation, conversion, and retention funnels

Cohort users and track actual and predicted Lifetime Value (LTV)

Build forecast models and create meaningful alerts for business leaders

Collaborate with cross-functional teams to define short and long-term strategic focus areas

Provide actionable insights and recommendations to relevant teams

Create, standardize and maintain documentation frameworks and taxonomy across businesses

Ideal Candidate

Expertise in data analysis tools (SQL, Excel, Python, R), dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels

Excellent communication skills with the ability to influence stakeholders at all levels with the agility to work autonomously and collaboratively within a team environment

Proven ability to translate complex analytical concepts into clear, actionable insights for non-technical stakeholders

Strong background in statistical analysis and experimental design for robust hypothesis testing

Experience with A/B testing tools and methodologies in digital product environments

Skill in creating and maintaining comprehensive documentation systems

Roles and Responsibilities

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

Job Title: Data Engineer

Job Summary: As a Data Engineer, you will be responsible for designing, building, and maintaining the infrastructure and tools necessary for data collection, storage, processing, and analysis. You will work closely with data scientists and analysts to ensure that data is available, accessible, and in a format that can be easily consumed for business insights.

Responsibilities:

• Design, build, and maintain data pipelines to collect, store, and process data from various sources.
• Create and manage data warehousing and data lake solutions.
• Develop and maintain data processing and data integration tools.
• Collaborate with data scientists and analysts to design and implement data models and algorithms for data analysis.
• Optimize and scale existing data infrastructure to ensure it meets the needs of the business.
• Ensure data quality and integrity across all data sources.
• Develop and implement best practices for data governance, security, and privacy.
• Monitor data pipeline performance / Errors and troubleshoot issues as needed.
• Stay up-to-date with emerging data technologies and best practices.

Requirements:

Bachelor's degree in Computer Science, Information Systems, or a related field.

Experience with ETL tools like Matillion,SSIS,Informatica

Experience with SQL and relational databases such as SQL server, MySQL, PostgreSQL, or Oracle.

Experience in writing complex SQL queries

Strong programming skills in languages such as Python, Java, or Scala.

Experience with data modeling, data warehousing, and data integration.

Strong problem-solving skills and ability to work independently.

Excellent communication and collaboration skills.

Familiarity with big data technologies such as Hadoop, Spark, or Kafka.

Familiarity with data warehouse/Data lake technologies like Snowflake or Databricks

Familiarity with cloud computing platforms such as AWS, Azure, or GCP.

Familiarity with Reporting tools

Teamwork/ growth contribution

• Helping the team in taking the Interviews and identifying right candidates
• Adhering to timelines
• Intime status communication and upfront communication of any risks
• Tech, train, share knowledge with peers.
• Good Communication skills
• Proven abilities to take initiative and be innovative
• Analytical mind with a problem-solving aptitude

Good to have :

Master's degree in Computer Science, Information Systems, or a related field.

Experience with NoSQL databases such as MongoDB or Cassandra.

Familiarity with data visualization and business intelligence tools such as Tableau or Power BI.

Knowledge of machine learning and statistical modeling techniques.

If you are passionate about data and want to work with a dynamic team of data scientists and analysts, we encourage you to apply for this position.

Node JS Developer – Exp: 2-6 Years

Responsibilities:

• Developing and maintaining high performance and scalable web applications and API’s.
• Managing front-end and third party APIs integration.
• Writing unit, integration and E2E test cases.
• Implementation of security and data protection.
• Managing deployment and handling client interaction and demos
  
  

Skills And Qualifications:

• Highly proficient in JavaScript and Typescript, PassportJs, Sequelize.
• Working knowledge of Node.js frameworks such as ExpressJs, SailsJs, VueJs and  ElectronJs.
• Good understanding of server-side templating languages such as Jade, EJS, Mustache etc.
• Good understanding of server-side CSS preprocessors such as Stylus, Less,Sass etc.
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Sound knowledge of Testing frameworks such as Mocha, Chai, Jasmine, Cucumber etc.
• Experience of writing unit, integration and E2E tests.
• Experience of working with SQL and No-SQL databases.
• Experience of integrating third party APIs.
• Good understanding of code versioning tools, such as Git.
• Good Communication Skills.
  
  

Introduction to Jellyfish Technologies

Founded in 2011, Jellyfish Technologies is a global software development company leading the revolution in Fintech, Insurtech, healthtech, IoT, BPA, and DCX, among others.

We apply advanced AI & ML technologies and robotics to offer new-age and highly efficient solutions to international clients. We have recently launched an automated productivity product in the North American market.

We are a service/product based software development company that transforms ideas into applications. Our cross functional team of motivated, skilled and experienced software engineers and designers, help the clients unlock the business values of their enterprises in a time-bound and cost-effective manner. 

Website: https://www.jellyfishtechnologies.com/">https://www.jellyfishtechnologies.com

LinkedIn: https://www.linkedin.com/company/teamjft/">https://www.linkedin.com/company/teamjft/ 

About Create Protocol

CREATE PROTOCOL is a creator-focussed blockchain platform, built on Create’s optimized multi-chain NFT protocol. We are focused on building decentralized applications with creator focussed tools, to empower the creator economy and bring a CREATE TO EARN revolution. 

We also have plans to launch decentralized finance solutions along with a CREATE TOKEN to govern the ecosystem.

CREATE PROTOCOL will be a creator platform owned by Artists. They believe in a world where artists own not just their Creation/Art/Music but also the platform which facilitates the interaction with the artwork, with the fans, listeners, viewers and brands.

For more details, please visit http://www.createprotocol.org/">www.createprotocol.org

We are looking for a Frontend Developer

We are looking for a programmer with a keen eye for design for the position of a front-end developer. Front-end developers are for ensuring the alignment of web design and user experience requirements, optimize web pages for maximum efficiency and maintaining brand consistency across all web pages among other duties. 

Front-end developers are required to work in teams alongside back-end developers, graphics designers, and user experience designers to ensure all elements of web creation are consistent. This requires excellent communication and interpersonal skills.

Responsibilities :

• Use markup languages like HTML to create user-friendly web pages
• Maintain and improve website
• Design mobile-based features
• Collaborate with back-end developers and web designers to improve the usability
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Create quality mockups and prototypes
• Help back-end developers with coding and troubleshooting
• Ensure high-quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

• Proven work experience as a Front-end developer
• Hands-on experience with markup languages
• Experience with JavaScript, CSS and web3 libraries (ethersjs, webjs, react native)
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles
• Familiarity with software like Figma and Adobe XD
• An ability to perform well in a fast-paced environment

What’s in it for you:

• Work with a mission-driven startup that’s making an impact in Web3 communities.
• Creative flexibility and creative leadership in an emerging field.
• Work with a collaborative, supportive, fun and passionate team.
• Work from the home model - Hybrid is located in Goa 
• Be a part of a growing mission-led business in the decentralized world.

Compensation- As per market standards, Substantial equity/ token allocation in the project .

• Manage each project’s scope and timeline
• Coordinate sprints, retrospective meetings, and daily stand-ups
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications (e.g. from customers or stakeholders)
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturity
• Help build a productive environment where team members ‘own’ the product and enjoy working on it

• Experience in a scrum master role
• Familiarity with software development
• Excellent knowledge of Scrum techniques and artifacts (such as the definition of done, user stories, automated testing, backlog refinement)
• Good knowledge of other Agile frameworks (Crystal, XP, etc.)
• Excellent communication and servant leadership skills
• Problem-solving and conflict-resolution ability
• Outstanding organizational skills
• Degree in Computer Science, Business or similar field
• Scrum Master certification is a plus

Roles and Responsibilities

• PHP and WordPress development, WordPress CMS Installation, theme customizations.
• Handle Team of developers
• Responsible for plugin development, theme integration.
• Responsible for handling a project independently.
• Developing requirements & planning documentation considering the WordPress framework.
• Customizing and publishing content using existing WordPress themes.
• Collaborate with the designing and programming team.
• Communicating with and managing multiple clients.
• Proactively review WordPress components, widgets, and plugins to keep all solutions at the cutting-edge and maintain security.
• Developing, maintaining and optimizing secure, reusable and scalable websites.
• Work closely with Project Managers and other members of the Development Team to develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
• Communicate to the Project Manager with efficiency and accuracy of any progress or delays Engage in outside-the-box thinking to provide high value-of-service to the clients.

Ideal skills and experience required

• 3+ years experience in PHP and WordPress development, WordPress CMS Installation, theme customizations.
• Leadership quality to run the tech team on website on WordPress, UIs and technical efficiency towards improving and tracking the faults on daily basis and resolving abilities
• Projection towards campaigns from the technical (website) point of view
• Experience of at least 2 international projects.
• Ability to work in an Agile /SCRUM environment.
• Should have problem-solving, prioritizing tasks, and multi-tasking abilities
• Knowledge of consuming and creating Web Services is a plus.
• Good time-management skills.
• Great interpersonal and communication skills.
• Should possess strong knowledge of SEO, Secure sites, WordPress, Web Design
• Good knowledge of WordPress development and life cycle (theme hierarchy, plugins, etc.
• Strong understanding of PHP back-end development. Experience in front-end technologies like HTML5,CSS3,Bootstrap4,JavaScript,PHP.
• Basic Knowledge of Core PHP, MySQL Database.
• Experience in designing and developing responsive design websites.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.

The iOS Developer is responsible for the development and maintenance of native mobile code on the iOS operating systems. This person utilizes their knowledge of mobile development and hardware capabilities as an integral part of the software development team. 

The role requires an energetic and self-motivated individual with excellent communication, organization, and technical skills to work cross functionally.

Responsibilities:

• Create compelling device specific user interface and experiences
• Build Prototypes
• Optimize performance
• Keep up to date on the latest industry trends in mobile technologies
• Collaborate with development team and product owners to analyze, design, and implement user stories using an agile methodology 
• Write high-quality code that complies with design specifications and meets development and support requirements. 
• Develop unit tests and test changes using an agile methodology. 
• Use a variety of tools to perform unit testing, automated builds, and source control. 
• Participate as a member in Agile teams, and work with other team member to review user stories, estimate effort for user stories, and participate in sprint reviews.

Required Skills:

• 5+ years experience in Objective-C, Swift and Cocoa development 
• Experience publishing applications to the App Store
• Experience with RESTful API to connect iOS applications to backend services
• Experience with Test Driven Development (TDD)
• Experience with Source Control like Git
• Understanding of Apple's design principles and interface guidelines
• Ability to understand and write SQL code
• Experience with Apple Pay is a huge plus
• Familiarity with continuous integration
• Ability to work in a fast-paced, high-effort, dynamic work environment
• Fast learner of new and emerging technologies
• Development experience with highly trafficked apps
• Excellent verbal, written, and interpersonal communication skills
• Undergraduate degree in the field of computer science or equivalent
• Able to handle multiple tasks in a fast paced environment