Responsibilities:
· Analyze, design and support implementation of business specific Pega solutions and/or framework
· Responsible for implementing technical solutions on Pega 8.x
· Ability to create reusable components that can be leveraged across the enterprise for providing top-notch user experience
· Ability to translate complex business requirement into functional technical requirements using Pega Systems Smart BPM methodology and DCO tools
· Good hands on implementing PEGA integration services using REST, SOAP, Email etc. Good understanding of PEGA case management features
· Design and implement product features in collaboration with business and IT stakeholders
· Design reusable components, frameworks and libraries
· Ability to interact with business analysts and business team members to refine requirements, Use Cases
· Perform all phases of software engineering including requirements analysis, application design, code development and testing
· Work very closely with architecture groups and drive solutions
· Participate in an Agile / Scrum methodology to deliver high-quality software releases
· Design and develop innovative solutions to meet the needs of the business
· Review code and provide feedback relative to best practices and improving performance
· Troubleshoot production support issues post-deployment and come up with solutions as required
· Mentor and guide other software/Pega engineers within the team
· Experience with troubleshooting Production log files and performance issues
· Responsible for unit testing more complex individual and team deliverables based on established test plans
· Responsible for ensuring an efficient integration of programming deliverables timely builds and overall code quality
· Contributes to the delivery of new applications and to the maintenance and enhancement of existing applications with shared responsibility for the technical issues
Experience and Qualifications:
· Bachelor’s Degree in computer science, or Information Systems or Engineering is required, else in lieu, a demonstrated equivalence in work experience is mandatory.
· Pega Systems Certified Senior System Architect (CSSA)
· 5+ Years of Experience on Pega PRPC (8.x/7.x versions) and Frame worked Case Management
· In-Depth knowledge of Pega Upgrades, Integration, Performance Management and all Pega relevant Tools
· Ability to negotiate and allocate resources appropriately for development and implementation
· Excellent written, communication and presentation skills

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ROLES AND RESPONSIBILITIES:
As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
- Establish strong feedback loops to engineering/product based on recurring issues
RCA & Knowledge Management:
- Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
- Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
- Build and maintain a knowledge base to improve internal resolution efficiency
Customer Interaction:
- Engage with enterprise customers on complex or long-running tickets
- Serve as a trusted escalation point for strategic clients
- Collaborate with Customer Success and Implementation teams for seamless client experience
Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
- Build and mentor a lean L3 support team or tiger squads when required
- Drive a culture of accountability, learning, and proactiveness in technical support
IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
- Experience working in retail tech, ERP, or platform businesses is a big plus
PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
Job Description:
Years of Experience:- 5-8 Years
Location: Bangalore
Job Role:- Database Developer
Primary Skill - Database, SQL
Secondary skill - DB2 and Python
Skills:
Main Pointers for Database Developer role.
*Should have strong working experience on any Database like DB2(Good to Have) and SQL OR Oracle/ PL SQL etc.
*Should have working experience on performance tuning
Job Summary:
We are seeking a skilled Python Developer with a strong foundation in Artificial Intelligence and Machine Learning. You will be responsible for designing, developing, and deploying intelligent systems that leverage large datasets and cutting-edge ML algorithms to solve real-world problems.
Key Responsibilities:
- Design and implement machine learning models using Python and libraries like TensorFlow, PyTorch, or Scikit-learn.
- Perform data preprocessing, feature engineering, and exploratory data analysis.
- Develop APIs and integrate ML models into production systems using frameworks like Flask or FastAPI.
- Collaborate with data scientists, DevOps engineers, and backend teams to deliver scalable AI solutions.
- Optimize model performance and ensure robustness in real-time environments.
- Maintain clear documentation of code, models, and processes.
Required Skills:
- Proficiency in Python and ML libraries (NumPy, Pandas, Scikit-learn, TensorFlow, PyTorch).
- Strong understanding of ML algorithms (classification, regression, clustering, deep learning).
- Experience with data pipeline tools (e.g., Airflow, Spark) and cloud platforms (AWS, Azure, or GCP).
- Familiarity with containerization (Docker, Kubernetes) and CI/CD practices.
- Solid grasp of RESTful API development and integration.
Preferred Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Data Science, or related field.
- 2–5 years of experience in Python development with a focus on AI/ML.
- Exposure to MLOps practices and model monitoring tools.
Fashion Consultant – Luxury Apparel
📍 Location: Kochi
Job Overview:
We’re seeking a stylish and customer-focused Fashion Consultant for our luxury apparel store. You’ll guide clients in selecting outfits, manage counter sales, and ensure a premium shopping experience.
Key Responsibilities:
- Assist customers with styling and product selection
- Manage counter sales and achieve store targets
- Maintain visual displays and store presentation
- Provide excellent customer service and brand experience
Requirements:
- 1–3 years of experience in fashion retail (luxury preferred)
- Strong communication & interpersonal skills
- Fashion sense with good grooming
- Flexible to work retail hours
We're hiring a Marketing Sales Executive to join our team and help us grow our business! As a Marketing Sales Executive, you'll be responsible for driving sales by developing new business opportunities, building relationships with clients, and promoting our interior design services. With your exceptional communication skills and understanding of marketing strategies, you'll help us achieve our revenue targets and position us as a leader in the industry. If you have a minimum of 3 years of experience in sales and marketing and a passion for interior design, we want to hear from you! Text us back with your name and email address to receive more information about this exciting opportunity. This role requires a proactive approach, excellent communication and networking skills, and a strong understanding of the Turnkey Interiors Projects, Restaurants, Café, Retails,Commercial Offices, Modular Office Furniture, Custom make Office Furniture
*The background has to be from Interior Sales Industry. * your exceptional communication skills and understanding of marketing strategies, you'll help us achieve our revenue targets and position us as a leader in the industry.
* In the field, meeting with clients and closing sales, providing product information and Supporting the client in every way till the sale is closed.
- Analyze and organize raw data
- Build data systems and pipelines
- Evaluate business needs and objectives
- Interpret trends and patterns
- Conduct complex data analysis and report on results
- Build algorithms and prototypes
- Combine raw information from different sources
- Explore ways to enhance data quality and reliability
- Identify opportunities for data acquisition
- Should have experience in Python, Django Micro Service Senior developer with Financial Services/Investment Banking background.
- Develop analytical tools and programs
- Collaborate with data scientists and architects on several projects
- Should have 5+ years of experience as a data engineer or in a similar role
- Technical expertise with data models, data mining, and segmentation techniques
- Should have experience programming languages such as Python
- Hands-on experience with SQL database design
- Great numerical and analytical skills
- Degree in Computer Science, IT, or similar field; a Master’s is a plus
- Data engineering certification (e.g. IBM Certified Data Engineer) is a plus
Meeting with project managers to determine CRM needs.
Developing customized solutions within the Salesforce platform.
Designing, coding, and implementing Salesforce applications.
Creating timelines and development goals.
Testing the stability and functionality of the application.
Troubleshooting and fixing bugs.
Writing documents and providing technical training for Salesforce staff.
Maintaining the security and integrity of the application software.
We have a farm at Denkennikottai, Tamil Nadu where we grow varieties of Roses and Fruits. We want to sell flowers to Apartments on a subscription basis. Need a Sales and Marketing person who would be talking to residents of apartments and should be able to sell flowers. And deliver the flowers to certain collection points (It is not a door-to-door delivery)
Job Description
- Visit apartments and talk to people to generate leads to sell bunches of flowers on a weekly/monthly/yearly subscription basis.
- Should be able to visit the farm (around 70Kms) and collect flowers once a week.
- Deliver the flower bunches at different collection points
- Talk to supermarkets and other stores to establish collection points near the apartments
Requirements:
- Should be fluent in Kannada and English
- Must have a vehicle to travel to the farm
- Should be from Bangalore
- Must be dynamic and good at interacting with people
Perks:
- There will be a fixed salary of 10k to 12k
- There will be commissions based on new sales
- Petrol expenses will be reimbursed for the farm visit
We are looking for people with programming skills in Python, SQL, Cloud Computing. Candidate should have experience in at least one of the major cloud-computing platforms - AWS/Azure/GCP. He should professioanl experience in handling applications and databases in the cloud using VMs and Docker images. He should have ability to design and develop applications for the cloud.
You will be responsible for
- Leading the DevOps strategy and development of SAAS Product Deployments
- Leading and mentoring other computer programmers.
- Evaluating student work and providing guidance in the online courses in programming and cloud computing.
Desired experience/skills
Qualifications: Graduate degree in Computer Science or related field, or equivalent experience.
Skills:
- Strong programming skills in Python, SQL,
- Cloud Computing
Experience:
2+ years of programming experience including Python, SQL, and Cloud Computing. Familiarity with command line working environment.
Note: A strong programming background, in any language and cloud computing platform is required. We are flexible about the degree of familiarity needed for the specific environments Python, SQL. If you have extensive experience in one of the cloud computing platforms and less in others you should still, consider applying.
Soft Skills:
- Good interpersonal, written, and verbal communication skills; including the ability to explain the concepts to others.
- A strong understanding of algorithms and data structures, and their performance characteristics.
- Awareness of and sensitivity to the educational goals of a multicultural population would also be desirable.
- Detail oriented and well organized.
About OneAssist
OneAssist is founded with a vision to provide a ubiquitous platform for assistance & protection services to customers.
A leader in Assistance and Protection products across Home Appliances, Personal Electronics, Physical and Mobile Wallets, OneAssist is a Technology-led organization. It has created a horizontal Assitance and Protection platform powered by Technology, Analytics and Data Science.
OneAssist wants to provide consumers the convenience of availing assistance and protection products through digital touch points- Mobile App, website, Voice and chat.
Founded in 2011, OneAssist has been well funded by Marquee investors, Sequoia Capital, Lightspeed Venture Partners, Assurant Solutions and Trifecta Capital with total cumulative funding of $33.2 Million. The latest Series C funding of &17.5 Million was raised in 2017.
Some of our significant partnerships are with Airtel, HDFC, HomeCredit, Pinelabs, InstaCash and more.
https://www.linkedin.com/company/oneassist-consumer-solutions/about/">https://www.linkedin.com/company/oneassist-consumer-solutions/about/
https://www.oneassist.in">https://www.oneassist.in
Job Description:
- Write maintainable/scalable/efficient code.
- Design and architect technical solutions for the developer community at OneAssist Work in a cross-functional team, collaborating with peers during the entire SDLC.
- Follow coding standards, code reviews etc. Follow scrum sprint cycles and commitment to deadlines.
Traits we are looking for in you: 3+ years experience developing large scale customer facing internet systems Strong problem-solving skills.
- Hands-on experience in coding capability in desired technology Solid experience in Java/J2EE frameworks such as Spring, Spring Boot, Spring Cloud, Hibernate.
- Strong Experience with Microservices, RESTful Web services, OOPs concepts.
- Nice to have knowledge of Docker, Kubernetes, Jenkins and CI/CD Knowledge
- Strong background in designing or extending existing test frameworks such as Junit Experience with version control systems such as Git. Good understanding of application security (authentication, authorization, web security etc.)










