Tele caller

🚀 Hiring: Manual Tester

⭐ Experience: 5+ Years

📍 Location: Pan India

⭐ Work Mode:- Hybrid

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

Must-Have Skills:

✅5+ years of experience in Manual Testing

✅Solid experience in ETL, Database, and Report Testing

✅Strong expertise in SQL queries, RDBMS concepts, and DML/DDL operations

✅Working knowledge of BI tools such as Power BI

✅Ability to write effective Test Cases and Test Scenarios

Key Responsibilities:

1. To represent the Program and the organization at the hotel.

2. Responsible for enrolments of walk in and other customers into the Membership.

3. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment.

4. Engagement with Members walking into the hotels to build a relationship.

5. Coordination with the hotel teams for reservation and other requests and responding back to the customers.

6. Understanding TLC front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis.

7. Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders.

8. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Candidates between 22 and 35 years of age with a minimum graduation and one-year experience.

2. Excellent social and verbal communication skills in English.

3. Self-motivated, smart, confident with excellent presentation skills.

4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage.

5. Willing to work on roasters including weekends

Responsibilities:

·       Design, implement, and maintain network infrastructure, including routers, switches, and firewalls

·       Configure and manage BGP, OSPF and EIGRP routing protocols.

·       Maintain and troubleshoot Cisco & Aruba switches

·       Monitor and maintain the performance of the network using SolarWinds & PRTG

·       Implement and maintain Palo Alto, Fortinet firewall

·       Manage WAN transport, including VPN and MPLS connections

·       Support 802.11x wireless networks

·       Ensure high availability and performance of the network

·       Collaborate with other IT teams to provide technical support for network & security related issues

·       Keep up-to-date with new technologies and industry developments

Requirements:

·       Bachelors degree in Computer Science, Computer Engineering, or related field

·       Minimum of 7 years of experience in network & security engineering and support

·       Expertise in BGP, OSPF and EIGRP routing protocols

·       Strong knowledge of Cisco switching, SolarWinds, Palo Alto, Fortinet Firewall, WAN Transport, NAT and 802.11x Wireless.

·       CCNP or CCIE certification preferred

·       Strong problem-solving skills and ability to work in a fast-paced environment

·       Excellent written and verbal communication skills

·       Knowledge of STP, RSTP.

·       Knowledge of VLAN, ARP, Trunk ports, VRRP and Ether-Channel.

·       Knowledge of Port-Security.

Requirements

Must have (1.5 - 10) years of experience in front end development in an internet startup

Deep knowledge of Angular practices and commonly used modules based on extensive work experience

Proficiency with javascript and html5

Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30 fps at all times

Thorough understanding of the responsibility of the platform, database, API, caching layer, proxies and other web services used in the system

Creating custom general use modules and components which extend the elements and modules of core Angular

Ability to understand business requirements and translate them in to technical requirements

Roles and responsibilities

Delivering a complete front end application

Ensuring high performance on mobile and desktop

Writing tested, idiomatic and documented Javascript, HTML, CSS

Co-ordinating the workflow between graphic designer, HTML coder and yourself

Cooperating with the back end developer in the process of building restful API

Communicating with external webservices

Ensure high quality graphic standards and high consistency

Stay up to date on emerging technologies

Write functional requirement documents and guides

Must have skills (Angular 6, CSS, HTML, Javascript (ES5 and ES6), rest ful API, Product company / startup experience)

Job Description for flutter developer 

Role/Project Description Will be responsible for User Interface development of various android/IOS based mobile applications for HCIN clients and partners. The candidate will work in a global, highly innovative and agile environment made up both by talented youngsters and senior professionals.

Job Responsibilities:

• Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance
• Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.
• Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.

Desired Profile:

• Experience required 1 year
• B. Tech, MCA, M. Tech degree in Computer Science Engineering or a related subject
• Proficient in Java/Kotlin programming
• Knowledge and experience in Flutter Framework and DART programming
• Hands on experience in using RESTful APIs
• Hands on experience in designing and developing microservices architecture and containers
• Object oriented analysis, UML and design using common design patterns.
• Hands on experience in development IDE Android Studio, Android SDK, Firebase Test Lab
• Experience with offline storage, threading, and performance tuning
• Familiarity with push notifications
• Familiarity with IOS integration with Flutter
• Experience using GitHub or similar environment
• Complete understanding of SDLC
• Experience with Agile development
• Experience with Material Design and Android UI design principles, patterns and best practices
• Good knowledge of adding third-party libraries

• Consistently embarking an excellent first impression on call, delivering exceptional customer experience
• Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
• Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
• Contacting prospective clients / existing customers to inform them about the product using scripts
• Accurately record details of communication with customers
• Developing and sustaining solid relationships with customers to encourage repeat business
• Answer questions about product features in an engaging manner
• Answer all customer questions honestly and accurately
• Using sales scripts drive sales and respond to customer objections
• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.