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Job Title: AI/ML Engineer – Voice (2–3 Years)

Location: Bengaluru (On-site)

Employment Type: Full-time

About Impacto Digifin Technologies

Impacto Digifin Technologies enables enterprises to adopt digital transformation through intelligent, AI-powered solutions. Our platforms reduce manual work, improve accuracy, automate complex workflows, and ensure compliance—empowering organizations to operate with speed, clarity, and confidence.

We combine automation where it’s fastest with human oversight where it matters most. This hybrid approach ensures trust, reliability, and measurable efficiency across fintech and enterprise operations.

Role Overview

We are looking for an AI Engineer Voice with strong applied experience in machine learning, deep learning, NLP, GenAI, and full-stack voice AI systems.

This role requires someone who can design, build, deploy, and optimize end-to-end voice AI pipelines, including speech-to-text, text-to-speech, real-time streaming voice interactions, voice-enabled AI applications, and voice-to-LLM integrations.

You will work across core ML/DL systems, voice models, predictive analytics, banking-domain AI applications, and emerging AGI-aligned frameworks. The ideal candidate is an applied engineer with strong fundamentals, the ability to prototype quickly, and the maturity to contribute to R&D when needed.

This role is collaborative, cross-functional, and hands-on.

Key Responsibilities

Voice AI Engineering

• Build end-to-end voice AI systems, including STT, TTS, VAD, audio processing, and conversational voice pipelines.
• Implement real-time voice pipelines involving streaming interactions with LLMs and AI agents.
• Design and integrate voice calling workflows, bi-directional audio streaming, and voice-based user interactions.
• Develop voice-enabled applications, voice chat systems, and voice-to-AI integrations for enterprise workflows.
• Build and optimize audio preprocessing layers (noise reduction, segmentation, normalization)
• Implement voice understanding modules, speech intent extraction, and context tracking.

Machine Learning & Deep Learning

• Build, deploy, and optimize ML and DL models for prediction, classification, and automation use cases.
• Train and fine-tune neural networks for text, speech, and multimodal tasks.
• Build traditional ML systems where needed (statistical, rule-based, hybrid systems).
• Perform feature engineering, model evaluation, retraining, and continuous learning cycles.

NLP, LLMs & GenAI

• Implement NLP pipelines including tokenization, NER, intent, embeddings, and semantic classification.
• Work with LLM architectures for text + voice workflows
• Build GenAI-based workflows and integrate models into production systems.
• Implement RAG pipelines and agent-based systems for complex automation.

Fintech & Banking AI

• Work on AI-driven features related to banking, financial risk, compliance automation, fraud patterns, and customer intelligence.
• Understand fintech data structures and constraints while designing AI models.

Engineering, Deployment & Collaboration

• Deploy models on cloud or on-prem (AWS / Azure / GCP / internal infra).
• Build robust APIs and services for voice and ML-based functionalities.
• Collaborate with data engineers, backend developers, and business teams to deliver end-to-end AI solutions.
• Document systems and contribute to internal knowledge bases and R&D.

Security & Compliance

• Follow fundamental best practices for AI security, access control, and safe data handling.
• Awareness of financial compliance standards (plus, not mandatory).
• Follow internal guidelines on PII, audio data, and model privacy.

Primary Skills (Must-Have)

Core AI

• Machine Learning fundamentals
• Deep Learning architectures
• NLP pipelines and transformers
• LLM usage and integration
• GenAI development
• Voice AI (STT, TTS, VAD, real-time pipelines)
• Audio processing fundamentals
• Model building, tuning, and retraining
• RAG systems
• AI Agents (orchestration, multi-step reasoning)

Voice Engineering

• End-to-end voice application development
• Voice calling & telephony integration (framework-agnostic)
• Realtime STT ↔ LLM ↔ TTS interactive flows
• Voice chat system development
• Voice-to-AI model integration for automation

Fintech/Banking Awareness

• High-level understanding of fintech and banking AI use cases
• Data patterns in core banking analytics (advantageous)

Programming & Engineering

• Python (strong competency)
• Cloud deployment understanding (AWS/Azure/GCP)
• API development
• Data processing & pipeline creation

Secondary Skills (Good to Have)

• MLOps & CI/CD for ML systems
• Vector databases
• Prompt engineering
• Model monitoring & evaluation frameworks
• Microservices experience
• Basic UI integration understanding for voice/chat
• Research reading & benchmarking ability

Qualifications

• 2–3 years of practical experience in AI/ML/DL engineering.
• Bachelor’s/Master’s degree in CS, AI, Data Science, or related fields.
• Proven hands-on experience building ML/DL/voice pipelines.
• Experience in fintech or data-intensive domains preferred.

Soft Skills

• Clear communication and requirement understanding
• Curiosity and research mindset
• Self-driven problem solving
• Ability to collaborate cross-functionally
• Strong ownership and delivery discipline
• Ability to explain complex AI concepts simply

The Program Manager is accountable for the full-cycle management of localization or content projects, driving effective execution to meet quality, schedule, cost, and compliance objectives. This role coordinates internal resources and external vendors, continuously monitors project progress, and manages risks and dependencies proactively. The Program Manager ensures alignment of localization deliverables with business goals and compliance requirements utilizing technology tools and data insights. Effective communication and stakeholder management are critical to managing expectations and facilitating cross-team collaboration. This role suits candidates with strong organizational skills, attention to detail, and operational rigor in fast-paced global environments.Business Leadership

 Develops detailed and realistic project schedules incorporating milestone tracking and actively adjusts timeline forecasts based on risk assessments, bottlenecks, and resource availability.

 Maintains continuous, transparent communication across cross-functional teams and external vendors to align expectations, address issues promptly, and foster collaboration.

 Manages stakeholder relationships by providing regular status updates, managing expectations, and escalating issues when necessary to ensure project success.

 Compliance Leadership

 Executes local project compliance activities ensuring alignment with global data privacy regulations, accessibility standards, and contractual obligations.

 Maintains audit-ready project documentation, including scope changes, quality reviews, and risk mitigation plans.

 Facilitates timely identification and resolution of quality issues through structured remediation workflows, promoting accountability and continuous improvement.

 Technical Leadership

 Utilizes project scheduling, localization, and asset management software tools to streamline execution, monitor progress, and ensure secure digital asset management.

 Configures, troubleshoots, and supports systems underpinning translation memory, terminology management, and QA automation, resolving issues that may impact project delivery or quality.

 Enforces quality assurance standards by participating in testing, reviews, and escalation of defects, supporting continuous enhancement of the localization process.

 Generates, interprets, and communicates operational data reports that highlight project performance metrics, emerging risks, and improvement opportunities.

 Ensures secure and organized digital asset version control with comprehensive audit trails to support compliance and traceability.

 Collaborates with IT and external vendors to promptly resolve technical challenges, ensuring system availability and compliance adherence.

Qualification -

Bachelor’s degree in Linguistics, Project Management, Localization, or related domains.

 6-7 years of project or program management experience within content, localization, or media operations.

 Familiarity with workflow management systems, TMS, terminology databases, and QA tools.

 Knowledge of global data privacy, accessibility regulations, and vendor contract management practices.

 Demonstrated ability to manage budgets, timelines, and quality metrics for localization projects.

 Effective communicator, skilled at navigating complex stakeholder environments.

Job Description

The incumbent is responsible for driving end-to-end hiring strategy, ensuring a strong talent pipeline across business units, and delivering a superior candidate and stakeholder experience. This role partners closely with business leaders, HR teams, and external partners to fulfil organizational talent needs efficiently and effectively.

Key Responsibilities

· Partner with business heads to understand manpower needs, skills gaps, and future workforce requirements.

· Develop and execute the annual hiring plan aligned with business priorities.

· Own end-to-end hiring across all levels – junior, mid, senior, and niche roles.

· Provide weekly dashboards, hiring status, and leadership insights.

· Manage sourcing, screening, interviews, assessments, salary negotiation, and offer closure.

· Maintain strong candidate pipelines using multiple channels (job portals, social media, referrals, agencies, direct networking).

· Lead campus hiring strategy across engineering & MBA institutes.

· Build and maintain campus relationships.

· Implement best practices in assessments, interviewing, and candidate evaluation.

· Ensure compliance with HR policies, budgeting, and documentation.

Required Skills & Experience

8–12 years of progressive experience in talent acquisition.

Strong experience in hiring for diverse functions (Tech/Non-Tech/Corporate/R&D).

Demonstrated capability in campus hiring and employer branding.

Strong communication, stakeholder management, and negotiation skills.

Education

MBA/PGDM in HR or related field preferred.

Sourcing Guidelines

Must-Haves

8–12 years of progressive experience in Talent Acquisition

• Experience in the Manufacturing domain

• Proven track record in hiring for diverse functions (Tech, Non-Tech, Corporate, R&D)

• Hands-on experience in campus hiring and employer branding initiatives

• Excellent communication, stakeholder management, and negotiation skills

• Notice Period: Immediate to 30 days

• Education: MBA/PGDM in HR or a related field preferred

We are looking to hire an experienced AngularJS Developer to join our dynamic team. 

To ensure success as an AngularJS Developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, and have excellent project management skills. 

• Proficient understanding of Angular
• Experience of working on DOM based JavaScript frameworks.
• Experience with JavaScript, HTML, CSS and jQuery.
• Familiarity with ticketing tools JIRA & Trello.
  Excellent in analytical and multitasking skills.
• UX (Front-End) development.
• Ability to work with a team of developers, communicating professionally and effectively.

Hi

About the Co.-

Our Client aims to be the country’s first food platform that brings together digital-first brands, experiences and retail destinations that will influence and shape the narrative around food amongst India’s most discerning consumers.

The company's first brand, was launched earlier this year. Best known for its namesake restaurant in Mumbai, It now offers a range of fresh and packaged food products and FMCG range available through multiple digital platforms, marketplaces, its own D2C platform and leading modern trade and gourmet stores in India.

What you’ll be doing?

• Design and develop new, engaging, fast, end-to-end product experiences led by a content to commerce approach for our consumers as part of India’s biggest venture in the omnichannel gourmet food space.

• Work closely with your's and other engineering teams (SAP, PoS, OMS etc) with a keen eye towards scalable architecture to design and implement new 0 to 1 integrations with an appetite to quickly scale from 1 to n across products.

• Work cross-functionally across multiple teams to drive buy-in on new product experiences and engineering frameworks.

• Recruit and build an entirely new engineering team and move fast in converting new ideas to product collaborating with Product, Design, Leadership and other functions, while maintaining high product quality and reliability.

• Complete responsibility for leading a team of application and front-end / Back-end engineers to drive product experiences in full-stack product development, while relentlessly improving performance, scalability, and maintainability.

• Staying ahead of the curve by lending a stable structure to the teams and products while bringing operational excellence as products mature.

• Coaching, mentoring managers and Architects in the team. Good team management skills with ability to multitask, strong problem solving and analytical skills.

What you’ll bring?

• 9+ years of overall experience with 5+ years of digital engineering management experience, managing a diverse set of candidates (frontend, backend, mobile), across various technologies.

• Experience building high performance websites and mobile apps with scalable architecture. Experience in building headless magento preferred.

• Ability to bring in software engineering life cycle best practices - meaningful and deeply-rooted opinions about testing, security and code quality, ability to make sound quality/speed trade-offs.

• Exceptional technical skills with significant experience building and operating critical high-scale systems with a hands on approach to lead from the front.

• Ability to think and analyse both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services.

• Exceptional design and architectural skills.

• Expertise and interest in growing teams- interviewing junior and senior engineers, collaborating with a recruiting team, smoothly onboarding new team members.

• Great management and team development skills: ability to set roadmap and goals for a team and every one of its members, delegate intelligently, mentor engineers, deliver frequent and honest feedback, help team members grow in their careers, and deliver results.

• Passionate, entrepreneurial, technically hands-on with a love for 0 to 1 and delivering premium experiences for our customers.

Why work with us?

• You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.

• You will work with a solid set of people from diverse backgrounds.

• You will independently lead projects and have ownership of your deliverables.

• You will be pushed out of your comfort zone and watch your learning curve spike

Regards

Team Merito

 Should have good knowledge of OOPS Concept, Web application concepts, Architecture and Cloud/Infra.

 Must have hands-on experience on Asp.net Core MVC.

 SQL Server with Entity Framework

 Web API

 Should be ready to learn new Technical languages and explore.

 Good communication skills will be an added advantage.

 Must be logically sound.

 Should be an active team player.

 Good verbal and written communication will be an added advantage.  Must have worked in a team.

Professional Requirements:

• 2-8 Years professional development experience.
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.
• Good understanding of data structures and algorithms.
• Good understanding of high level and low-level design of distributed systems.
• Experience coding in any one of the following Java or Nodejs.
• Experience building highly available distributed systems on cloud infrastructure will be plus.
• Exposure to architectural pattern of a large, high-scale web application.

Requirement/responsibilities: To take a project from scoping requirements through launch of the project. Ownership of product/feature end-to-end for all phases from the development to the production. Ensuring the developed features are scalable and highly available with no quality concerns. Work closely with senior engineers for refining the and implementation. Management and execution against project plans and delivery commitments. Participate in design and code reviews.

Qualification : Bcom ( Finance),MBA(Finance & Marketing ) /any other graduate or Post graduate can also apply( They must have experience as Content writer in Technical field or Financial Field.)

1. The Candidate should be belongs to Financial/Technical background.
2. Excellent Verbal communication skill strong ability to communicate story ideas
3. The candidate can do Research on finanace technology data trends & current market senerio
4. The candidate should have creative contents
5. Excellent Writing & Editing skills in English.

• Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.