Business Development Manager

Job Description:

Job Title: Client Success Executive (FEMALE)

Job Summary:

A Customer Success Executive is responsible for ensuring that International & Domestics Clients have a positive experience with a company’s product or services, from onboarding through ongoing support and retention. This role focuses on building strong relationships, helping clients achieve their goals, and maximizing their satisfaction and loyalty.

Key Responsibilities:

· Assist with new International & Domestic Client onboarding and documentation, ensuring a smooth introduction to our services.

· Serve as the primary point of contact for client queries, providing timely and accurate support.

· Handle client inquiries, complaints, and special requests with a solutions-focused approach.

· Track customer satisfaction metrics and contribute to strategies for improving customer experience and retention.

· Build and maintain strong relationships with customers, understanding their business needs and proactively addressing challenges.

Requirements:

· 1-3 years of experience in customer success, client servicing, or account management (preferably in travel, luxury, or service-based industries).

· Excellent verbal and written communication skills in English; additional languages are a plus.

· Familiarity with CRM systems and support ticketing tools.

Shifts:

· Day Shift: 11 am – 9 pm

6 Days Working

Rotational Week-Off

Job Summary: As a Graphic Designer at Featherneo Pvt Ltd, you will be responsible for conceptualizing and designing a variety of signage products including, but not limited to, banners, posters, vehicle wraps, window graphics, and directional signs. You will work closely with clients, project managers, and the production team to bring designs to life while adhering to brand guidelines and project specifications.

We are looking for creative and passionate Digital Marketing trainees to join our digital marketing team. This internship at Rishitya Technologies offers an immense opportunity to learn the search engines, SEO, social media marketing, email marketing and all aspects of digital marketing.

Key Responsibilities:

2. Manage and create content for social media platforms (Facebook, Twitter, YouTube, Instagram, LinkedIn).

3. Conduct keyword research and assist with on-page SEO optimization.

4. Analyze website and social media metrics to inform strategies.

5. Collaborate with the marketing team on email marketing initiatives.

6. Help maintain the company’s website and blog.

7. Stay up to date with industry trends and best practices.

Qualifications:

1. Any degree/B.Tech will be advantage.

2. Strong written and verbal communication skills.

3. Basic knowledge of digital marketing tools and platforms (Google Analytics, social media management tools, etc.).

4. Creative mindset with an eye for detail.

5. Ability to work independently and as part of a team.

Benefits of Internship:

1. Training & Internship Certificates.

 2. Letter Of Recommendation.

 3. Performance-Based Incentive.

 4. Opportunity to get a job in the same company.

 5. Opportunity to develop new skills, build a network and learn new strategies.

Hello! If you truly love and enjoy social media, we want you! We are looking for a creative and fun social media manager who can help us create brand awareness for our clients. Here’s what you’ll do if you end up being a part of our team:

• 🤔 Research and build strategies: You will assist the Marketing team in understanding the brand’s needs to come up with a plan and direction for their social media.
• 💡Ideation: Based on the strategy, you’ll help ideate campaigns for platforms like Instagram, Twitter, LinkedIn and Facebook.
• ✍️ Writing and Editing: Writing crisp, clear, and witty posts and captions.
• 👩🏻‍💻 Creating and Publishing: Help design posts or edit templates on Canva and schedule them for posting.
• 👀📱 Looking out for trends: Being mindful of what’s happening in the world and using it to create brand awareness.
• 🧐 Analysis: Help us reflect on the growth we have on each platform every month.

If you:

• Find this interesting and are over 18 years of age
• Know English and Hindi fluently
• Love social media or can tolerate it enough to create for social media
• Love to write and know how to use Grammarly well
• Know how to use Excel, Word, Google Docs, Canva, Figma (and all social media platforms)
• Have a laptop, phone and an internet connection
• Are curious about trends and willing to learn on the go
• Have a minimum of 1 yr of experience in creating content and handling Social Media

Then we’d love to meet you! Please apply :)

What we’ll offer:

• A competitive salary.
• Remote work. Work in your shorts, we don’t mind.
• Lesser meetings. This meeting could have been an email said no one ever at our workplace.
• A learning space. We’ll help you learn and navigate the basics of marketing from building strategy to delivering results.
• Open communication and great conversations. There’s no hierarchy of communication or gatekeeping of creative ideas. If you have something to share, just call/text/mail, whatever you like.

• Lead multiple client projects in the organization. 
• Define & build technical architecture for projects. 
• Introduce & ensure right coding standards within the team and ensure that it is maintained in all the projects. 
• Ensure the quality delivery of projects. 
• Ensure applications are confirmed to security guidelines wherever required. 
• ​Assist pre-sales/sales team for converting raw requirements from potential clients to functional solutions. 
• Train fellow team members to impose the best practices available. 
• Work on improving and managing processes within the team. 
• Implement innovative ideas throughout the team to improve the overall efficiency and quality of the team. 
• Ensure proper communication & collaboration within the team 

• 5+ Years of experience in developing large scale applications. 
• Solid Domain Knowledge and experience with various Design Patterns & Data Modelling 
• Must be well-aware of the latest technological advancements for relevant platforms. 
• Should have Research Oriented Approach 
• Solid at Logical thinking and Problem solving 
• Solid understanding of Coding Standards, Code Review processes and delivery of quality products 
• Experience with various Tools used in Development, Tests & Deployments. 
• Sound knowledge of DevOps and CI/CD Pipeline Tools 
• Solid experience with Git Workflow on Enterprise projects and larger teams 
• Should be good at documentation at project level and code level 
• Should have solid experience with Agile Methodology and process 
• Should have good understanding on Software UX 
• Proficient with communication and good at making judgments 

Expected Outcomes

• Growing the team and retaining talent, thus, creating an inspiring environment for the team members. 
• Creating more leadership within the team along with mentoring and guiding new joiners and experienced developers. 
• Creating growth plans for the team and preparing training guides for other team members. 
• Refining processes in the team on a regular basis to ensure quality delivery of projects- such as coding standards, project collaboration, code review processes etc. 
• Improving overall efficiency and team productivity by introducing new methodologies and ideas in the team. 
• Working on R&D and employing innovative technologies in the company. 
• Streamlining processes which will result in saving time and cost optimization 
• Ensuring code review healthiness and shipping superior quality code 

• Unlimited learning and growth opportunities 
• A collaborative and cheerful work environment 
• Exceptional reward and recognition policy  
• Outstanding compensation  
• Flexible work hours  
• Opportunity to make an impact as your work will directly contribute to our business strategy.
  ​

At Nickelfox, you have a chance to craft a career path as unique as you are and become the best version of YOU. You will be part of a team with a ‘no limits’ mindset in an inclusive, people-focused culture. And we’re counting on your unique perspective to help Nickelfox grow even faster.  

Are you passionate about tech? Dedicated to learning? Come, join us to build an extraordinary experience for yourself and a dignified working world for all. 
 

What makes Nickelfox a great place for you?

In Nickelfox, you’ll join a team whose passion for technology and understanding of business has driven the company to serve clients across 25+ countries in just five years. We partner with our customers to fuel their growth story and enable them to make the right decisions with our customized technology services and insights. All in all, we are passionate to see our customers win the day. This is the reason why 80% of our business comes from repeat clients.  

Our mission is to provide dignified employment and an environment that recognizes the uniqueness of every individual and values their expertise, and contribution. We have a culture that encourages everyone to bring their authentic selves to work. Our people enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, youthful, high-performing team, Nickelfox is the place for you.

Our client is the fastest growing company in the space of student mobility in Asia Pacific as per Financial times.

More about them

- Long-term accommodation booking platform for students (think booking.com for student housing).

- Helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, nonstandardized and cumbersome paperwork, and broken payment process.

- Leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.

- Growing rapidly and targeting $400M in annual gross bookings value by 2022.

Key Skill

Responsible for the efforts and results of the financial department.  Reporting to the Chief FO with regards to all financial and accounting activities overseeing financial department staff in day-to-day operations.  Liaising with operations with respect to financial transactions performed by non-financial staff.

Financial control is concerned with ensuring that recorded data is accurate, on time, and within the rules set by the Company.  The Financial Controller is also in charge of Policies and Procedures to ensure the right transactions are made by the appropriate employees and that appropriate authorizations are obtained according to policies agreed from time to time.

MiC benefits from the fact that it doesn’t have a large number of legacy systems; we suffer from the fact a lot of our systems are manual and spreadsheet-based however, we see this as an enormous opportunity to implement an ERP with high levels of automation.

Responsibilities

• Create monthly and annual reports to identify results, trends, and financial forecasts
• Manage cash flow by tracking transactions and regularly reviewing internal reports.
• Supervise and manage financial department staff including accountants, bookkeepers, and financial assistants
• Collaborate with HR to define roles and performance monitoring frameworks.  Regularly review the performance of team members in line with performance monitoring frameworks.
• Assist HR in defining recruitment needs and assessment of candidates.  Once these have been identified.
• Suggest updates and improvements for accounting systems including payroll and invoicing
• Overseeing and managing the company secretarial function ensuring the appropriate filings and reports are completed in each Country that MiC operates within.
• Implement, design, and maintain controls for managing financial transactions within the wider organization to ensure compliance with regulations and audit requirements.
• Be sure that all financial transactions are properly recorded, filed, and reported
• Establish and implement financial reporting systems to comply with government regulations and legislation in all of the territories and countries that MiC operates in.
• Collaborate with auditing services to ensure proper compliance with all regulations
• Develop budgets and financial plans for the Company based on data gathered from the constituent parts of MiC, external research for the markets within which MIC operates, and analysis of past trends.
• Review all financial plans and budgets regularly and identify variances with reported financial performance.
• Create systems to prevent errors in data collection and calculations
• Report to the CFO with timely and accurate financial information
• Assist the CFO in presenting reports to senior executives, investors, and Board Members
• Responsible for the timely and accurate financial close process ensuring that all required reconciliations and analysis are concluded comprehensively during the close process.

You'll also get a chance to be part of:

🌍 Global team expansion: Building up a world-class team of talented and passionate people.

• Bachelor’s Degree or Masters Degree in Accounting, Business, Economics or related field
• Several years of experience in business or finance environment; management experience; leadership skills; interpersonal skills; outstanding mathematical skills; honesty; integrity; reliability; solid written and verbal communication skills; high attention to detail; organization skills; critical thinking and problem-solving skills; research skills; analytical skills; computer skills; understanding of data privacy standards.
• Certified public accountant or equivalent qualification
• Self-starter, ability to identify issues, hold self and others accountable to achieve goals and resolve problems;
• Internationalis view with good command of written and spoken English;
• Strong technical ability – in-depth knowledge of relevant financial reporting standards;
• Good communicator – ability to analyze trends and communicate these to CFO and wider management team in a concise and meaningful manner
• Organized – with an ability to manage multiple tasks and competing priorities
• Commercially minded – able to understand the wider business context working collaboratively across departments to add value through financial analysis and insight.

Bonus points:

• Experience with Insurance-related industry
• Having implemented a multinational ERP system including design, implementation, and deployment.

• 24 days holiday + 3 National holidays.
• Share Option Scheme
• Excellent compensation plan, well above the market average
• You will be working for a Company that has talented colleagues and has a passionately focused culture
• Extensive possibility for growth and professional development

What you need to have:

• Experience in Front End Development.
• Knowledge of Conversion Optimisation best practices.
• Knowledge of designing for good SEO.
• Ability to interact with clients.
• Game of Thrones fan. Or The Office. Or Brooklyn 99. Or Suits. No?

• Take lead on projects; all the way from leading kickoff sessions, research exercises, and presenting work to stakeholders throughout the process.
• Help the design team with user interfaces for all things at FamPay, including, but not limited to website, web app, mobile apps and physical products..
• Map user personas and desired actions. Be the Usability Champion.
• Work closely with Engineers. Document features for seamless handoff to design and development teams.