BPO Telecaller (Hindi)

Job Summary: 

The product support intern will engage with our existing and new customers to ensure the successful implementation of SmartWinnr. You will have the chance to interact with customers globally and gain valuable exposure to various regions, including the USA, UK, Europe, Japan, China, Singapore, and India. 

Responsibilities include but are not limited to: 

• Interact with SmartWinnr customers during the pilot, implementation, and post-implementation phases. 
• Address all customer queries and act as a consultative partner. 
• Stay updated with the latest changes and releases in SmartWinnr. 
• Assist in identifying cross-sell and upsell opportunities within existing customer accounts. 

Requirements: 

• Minimum qualification: MCA, BCA, MTECH, BTech in IT, CS, or related branches. 
• Excellent written and verbal communication skills in English. 
• Ability to learn and use software systems like SmartWinnr effectively. 
• Proficiency with Gmail and Microsoft products (PowerPoint, Excel, Word). 
• Results-driven, self-starter with strong motivation and persistence. 
• A passion for helping others and providing exceptional support. 

What We Offer: 

• Mentorship from experienced professionals in the field. 
• Exposure to real-time projects and industry challenges. 
• Opportunities to develop both technical and professional skills. 
• A collaborative and innovative work environment. 

• Translate functional requirements into technical requirements
• Design and build high-performance, reusable, and reliable Apex code with best practices
• Use Salesforce APIs to integrate Salesforce with other tools and third-party applications
• Write coding solutions using key Salesforce core programing languages (Apex,

Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, RestAPIs)

• Use Salesforce APIs to integrate Salesforce with other tools and third-party applications
• You have a strong understanding of workflow, process builder and flows
• Experience with CI/CD and deployment techniques in Salesforce
• Possess an expert level of knowledge of a CRM Sales and Customer Service functionality and integrations to external systems
• Experience with Security Model in Salesforce
• Hands-on Experience of Data Migration in Salesforce
• Experience with key areas of enterprise architecture, including integration technologies, single sign on
• Be flexible with changing priorities and comfortable working independently

• Manage heavy workloads and projects, many on a time-sensitive basis while still maintaining accuracy and strong attention to detail
• Identify bugs and align with requirements during debugging
• Write test classes for the class that you develop and ensure more than 80% code coverage
• Test bug fixes to make sure they work as per requirements, then deploy them to production

Hiring Software developers to build the next-gen Wealth Management Platform.

We’re looking for a Senior Platform Engineer who is passionate about the development and implementation of distributed cloud-based SaaS Platforms on B2C and B2B2C models.

You must be self-motivated and ready to achieve the goals assigned working with everyone. ● Knowledge in the successful development and implementation of large cloud-based SaaS platforms on B2C and B2B2C models.

● Hands-on with Modern cloud platforms like AWS, GCP, Azure, etc.

● Strong aptitude for Serverless Technologies on the cloud such as Lambdas, Streaming based architectures.

● Solid understanding of Open REST APIs-based architectures, web-based platforms strategy, working with product, UI, back-end engineering teams.

● Endorsestest-driven development, best deployment practices, continuous integration, and continuous build, handling git repositories.

● Hands-on Python, Java, Multi database platforms such as Relational and NoSQL

● Knack for microservices-based architectures.

● Must have an architectural sense of building highly scalable platforms on the cloud

● Experience with building asynchronous, message-driven platforms would be a plus.

● Interest and Experience in Capital Marketsis a plus.

Description

We are looking for an experienced IT MEAN Stack Developer who has an indepth knowledge and skills encompassing the front end, back end, language, Server, API, Database, DevOps processes.

Roles and Responsibilities

• Developing front end website architecture
• Designing user interactions on web pages
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product.
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages.

Technical Experience/skills & Qualifications required:

• Degree in Computer Science
• 6 to 8 years of experience in Information Technology with atleast 4+ years in MEAN stack development
• Highly experienced with back-end programming languages Ex: Python, Ruby, Java, .NET, JavaScript etc
• Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, Node JS, KnockoutJS, BackboneJS, etc.
• Development experience for both mobile and desktop.
• Understanding of server-side languages including such-as Jade, EJS, Jinja, etc.
• Experience with cloud message APIs and usage of push notifications
• Experience in development using the DevOps tools like Kubernetes, GitHub, Jenkins
• Experience in developing applications on the cloud platform especially AWS
• Familiarity with database technology such as MySQL, Oracle, and MongoDB
• Understanding and implementation of security and data protection.
• Experience working with JIRA and Gitlab
• Maintain code integrity and organization
• Experience working with graphic designers and converting designs to visual elements.