Product Engineer

Responsibilities

• Develop and execute test plans, cases, and scripts for web and mobile.
• Conduct manual and automated testing to identify bugs and performance issues.
• Collaborate with developers, product managers, and designers to resolve issues.
• Track and document defects using tools like JIRA or Trello.
• Perform regression and performance testing to ensure product quality.

Required Skills

• 0-2 years of QA or software testing experience.
• Proficiency with tools like Selenium, Postman, JIRA, and TestRail.
• Familiarity with scripting (e.g., Python, JavaScript) for automation.
• Knowledge of Agile/Scrum methodologies.
• Basic understanding of version control systems (Git).
• Familiarity with CI/CD tools (Jenkins, CircleCI) and cloud platforms (AWS, Google Cloud)
• Worked on creating automation testing scripts.

Shift Timings: 12 PM – 9 PM IST

Position Name: Implementation Consultant

Work Shifts: 6 pm- 3am IST

Work Location: Remote, India

Required Experience : 10 + Years

Position Overview :

Replicon the world's first knowledge workforce management solution provides a modern and unified solution designed for your business. We help align your people with projects, skills and time to build a high-performing organization. Replicon has 25+ years experience building world class SaaS products with an R&D budget of 41%. We are a 700+ strong team across multiple geographies and have 7800+ customers in 80+ countries.

As an Enterprise Implementation Consultant, you will be responsible for ensuring that Replicon’s customers achieve success with their chosen solution, which is defined by effective implementation, high user adoption, and return on investment. Leveraging your functional, technical and consultative skills, you will achieve these goals by understanding the customer’s overall business objectives and provide recommendations on how to get the most out of Replicon’s solutions to facilitate our customers business need. You will partner with our enterprise project team to review current business processes and make recommendations to improve efficiency while mapping solution design to Replicon product functionality.

Individuals with implementation experience in HRIS, time management, ERP, and/or payroll systems are encouraged to apply. Ideal candidates would have proven history of exemplary consultative skills, client servicing skills and experience in translating technical requirements to business solutions. You are expected to be creative and think outside the box to and be able to operate in in a fast-paced environment with competing priorities

Open to work in Global working hours

We have:

• An innovative, market-leading enterprise solution with a growing customer base
• An exciting, nurturing culture that rewards a determined attitude of getting things done and problems solved
• Clear goals with an opportunity to learn new things and explore a variety of avenues
• Smart, well-connected global teams that work like a family with the sole aim to delight customers
• An open-minded approach to continuous improvement of people, product and processes

You have:

• Bachelor’s Degree or equivalent work experience in the software industry
• PMP, ITIL certification is a plus
• Overall 10+ years of experience with 8+ years of strong consulting, customer delivery, Implementation experience of business software such as ERP, CRM, Payroll, HRIS, SAAS applications is a plus
• Excellent business acumen and experience dealing with challenging situations
• Experience working and communicating with C level executives and HR/Payroll heads
• Experienced in handling multiple complex engagements simultaneously
• Experience implementing multiple project configuration set up, with proven incorporation of structured planning and testing processes
• Expertise in setting and managing customer expectations at enterprise level
• Expertise in business processes, knowledge on system development, process improvements
• Expertise in gathering business requirements, process flows and use cases
• Expertise with modelling and mapping as-is and to-be business processes.
• Engaged in integration touch points and understanding of emerging technologies
• Excellent verbal and written communication skills

What you’ll do:

• Implement and manage a large volume portfolio of key customer accounts
• Responsible for optimal solution design and ensure it meets the client’s business needs
• Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solution
• Oversee successful implementation/configuration of Replicon’s product suite for each customer account by closely working with business analyst
• Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action
• Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines
• Participate in project planning activities, including defining detailed project tasks/activities
• Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing
• Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists
• Responsible for overall project management, stakeholder management and customer management
• Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement
• Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer

Be part of a team that is enthusiastic and passionate about Professional Course that changes a Graduates life. Your work will definitely have a positive impact on both educators and students.

You will be responsible for : 

• Interact with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
• Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
• Achieving the weekly targets in a high pressure performance driven competitive environment.
• Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Team Lead in order to optimize lead closure
• To develop and maintain a positive working relationship with the students from countries all over the world
• Complete KRA’s/Daily tasks & milestones allocated by the Team Lead
• Constantly identifying potential to upsell to existing clients through giving the best post sales service

What are we looking for?

• Excellent written and spoken communication skills (English proficiency)
• Exceptional communicator and influencer who can deliver excellent sales pitch
• Result driven with experience of extremely target centric job
• Strong sales bent of mind, in order to understand and effectively communicate what ITLH is offering to its prospective students and close applications
• Approachable and vibrant personality 
• Individual passionate about driving a change in education space
• Have a knack for incentive-driven sales
• Ability to approach any situation with patience and very strong empathy
• Self-learners with high grasping ability
• Passion to deliver the highest levels of customer service at all times
• Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
• Experience: Minimum 1+ years experience in inside sales or tele-sales 
• Edutech experience is an add-on
• Experience within Startup Experience would be a strong advantage
• Should have android mobile, personal Laptop and good Internet connectivity
• 6days working
• Attractive incentives and perks 
• Work from home available

Skill Requirements:

• At least 3 to 9 years experience of using .NET development
• Experience in using ASP.NET or .Net Core for developing Windows, Web applications
• A good understanding of WPF, WCF, XAML, MVVM, MVC, Design Patterns
• A good understanding of T-SQL, MS SQL
• A solid understanding of OOP principles
• A good understanding of N-tier and N-layered architecture
• Strong analytical skills
• Attention to detail
• Experience in working effectively as part of a team
• Good written and verbal communication skills
• Inter-personal skills
• A flexible approach and ability to adapt
• Ability to work under own initiative

Job Title : Software Engineer

Gogo has an exciting opportunity for a Software Engineer role who enjoys crafting great user experience and will help us design and develop our next generation airline services platform. You will be part of the team that is building a globally deployed platform for our customers using some best-in-class software technologies.

Job Summary:

The ideal candidate for this role will build and design the front-end user experience for the customer airline services platform. You will be a crucial working member of multi-disciplinary, highly skilled technical teams that design, develop, test, debug and document software, by providing high quality technical solutions and services that deliver business value and drive continuous improvement across the organisation.

Key responsibilities :

• Translate business requirements into technical details relevant to web application.
• Contribute in the design and implementation of UI changes across our product base. 
• Develop detailed technical analysis and design specifications based on functional requirements. 
• Develop modern web applications (progressive and responsive) in coordination with UI Team
• Collaborate closely with UX, Design, UI and web development teams to solve problems. 
• Develop complete front-end stack of projects using HTML/CSS/SASS, React and JavaScript.
• Integrate front-end UI with backend services.
• Build responsive web pages with HTML5, CSS, JS/React for the customer facing corporate websites.
• Define UI frameworks and architecture for websites that follow industry best practices for development

Required Skills & Experience:

• Bachelor’s Degree in Engineering with 5-8 Years’ experience in front end development
• Hands on experience Core web fundamentals: HTML, JavaScript, and CSS preprocessors like Sass or LESS.
• Front-end (CSS) frameworks like Foundation or Bootstrap
• AJAX (Asynchronous JavaScript and XML)
• MUST have Hands-on experience in ReactJS and Redux delivered project on ReactJS and played key role.
• Great understanding of Web technologies like XML, XHTML
• Client Server-side scripting languages such as web services development using RESTful implementations.
• Familiarity with the Flux Design Pattern or one of the libraries
• Unit Testing with Mocha, Karma or Jest
• Hands on with BDD Experience
• Experience working with RESTFUL API (1-2 Years’ Experience)
• Good Written and Oral Communication Skills

Gogo is the inflight internet company. We bring flexibility and performance to airlines and passengers alike across every device, every flight, everywhere—all powered by our global inflight network. Gogo’s worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse group of technologists, marketers, strategists, and any other function you can think of- all working together in extraordinary harmony. And that’s just the beginning.

We connect the aviation industry and its travellers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. Be prepared for a dynamic ride with people who are passionate about what they’re building.