SEO Manager

Key Responsibilities:

• Write creative and engaging copies for product descriptions, advertisements, blogs, and content marketing.
• Maintain brand voice and tone guidelines for consistent communication.
• Edit and refine creative content and curate short stories for social media.
• Collaborate with internal teams (Marketing, Design, Product Development) for content strategies.
• Coordinate brand communication with external partners, such as PR agencies.
• Research industry trends, competitors, and audience preferences to inform content.
• Edit and proofread content for accuracy, clarity, and brand adherence.
• Stay updated on trends in copywriting, digital marketing, and industry developments.

Requirements and Skills:

• Proven experience as a Copywriter with a strong creative portfolio.
• Knowledge of online content strategy and creation.
• Excellent writing, editing, and proofreading skills.
• Creative thinking, problem-solving, and the ability to simplify complex ideas.
• Strong research skills and a collaborative spirit.
• Excellent time-management and organizational skills.
• Familiarity with SEO principles (preferred).
• Graduation in any field is required.

About the company:

Our client is a start-up organization founded in 2014 by experienced professionals and is now in its 22nd year of serving global customers after merging with 4Cplus. They specialise in Management Consulting, Technology Services, and Business Transformation Outsourcing, committed to providing their customers with exceptional experiences.

Location: Mumbai, Pune

About the role:

Responsibilities:

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions within the SAP landscape.
• Lead and actively participate in at least 4 end-to-end implementation projects and provide expertise throughout the project lifecycle.
• Provide support for multiple SAP projects, ensuring the highest level of system availability and performance.
• Install, configure, and upgrade SAP systems, including SAP NetWeaver, SAP S/4HANA, and related components.
• Utilize your in-depth knowledge of operating systems (Windows, Linux, Unix) and system architecture to optimize system performance and stability.
• Work with ticketing systems to manage and prioritize support requests, ensuring timely resolution and effective communication.
• Organize SAP Basis tasks and coordinate closely with customers and other teams within the organization.
• Manage SAP databases, including MS-SQL, Oracle, DB2, Sybase, and Hana, ensuring data integrity and efficient performance.
• Perform system monitoring, performance tuning, and troubleshooting to maintain optimal system performance.
• Implement security measures, user authentication, and authorization protocols to ensure data integrity and system security.
• Execute regular system backups, disaster recovery planning, and testing to ensure data integrity and business continuity.
• Collaborate with functional teams to support system configuration, enhancements, and customizations to meet business requirements.
• Maintain documentation related to system architecture, configurations, and standard operating procedures.
• Stay current with industry trends, best practices, and advancements in SAP technology to provide innovative solutions and recommendations.

Qualifications & Skills:

• Years of Experience: 4 – 6 in SAP BASIS
• Should have hands-on working experience in at least 1 end to end implementation project, 2 support projects, 1 upgrade and 1 migration project
• Should have experience of client-facing roles
• Should have excellent communication skills

Should have experience of working on the following:

• SAP System Installation and Configuration (L1/L2)
• SAP System Support Packages Upgrades and Patching (L1/L2)
• SAP System Performance Tuning (L1/L2)
• SAP Transport Management (L1/L2)
• SAP Backup and Recovery (L1/L2)
• SAP User Administration (L1/L2)
• SAP Kernel Upgrades (L1/L2)
• Database Administration (e.g., Oracle, SAP HANA) (L1/L2)
• SAP Solution Manager (L1/L2)
• AWS / Azure / GCP Cloud Basis Skills (L1/L2)
• Troubleshooting SAP System Issues (L1/L2)
• Documentation and Reporting (L1/L2)
• SAP HANA Administration (L1/L2)
• Knowledge of SAP Basis Best Practices (L1/L2)
• Scripting and Automation (e.g., PowerShell, Bash) (L1/L2)
• Operating system (L1/L2)
• Communication and Collaboration Skills (L1/L2)

The Product Manager is responsible for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products.

• Drive the product- and business-planning processes for cross-functional teams
• Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective
• Assess current competitor offerings and seek opportunities for differentiation
• Analyze product requirements and develop appropriate programs to ensure they’re met
• Develop, implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate go-to-market plans

Responsibilities :

• Determine the scope based on requirements, designing and building security components, and testing efforts, including stating the scope of work, calculating the resources, required in delivering the services and advising the senior system engineer preparing the quotation
• Install and configure services as per the approved implementation plan
• Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline.
• Provide level 1/2 support (basic hardware break-fix & troubleshooting of hardware and software issues) for installed services
• Provide technical deliverables such as high-level design documents, user acceptance test (UAT) doc and as-built documentation
• Provide outstanding quality of service and meet predefined customer service level agreements (SLAs)
• Undergo technical training and obtain technical certifications that are required to meet suppliers' mandatory technical requirements
• Conduct knowledge transfer training (where required)

Knowledge, Skills and Experience :

• Minimum 3 years of relevant experience
• Certified in at least one of the technology domain (Infrastructure hardware and software, network, security)
• Expertise on any two firewalls Specially - Palo Alto, Checkpoint, Fortinet, WAF
• Strong technical knowledge on the assigned solution domain/product
• Expertise in enterprise security products implementation, migration and support.
• Implements security solutions infrastructure and/or application including the design, configuration, development, testing and deployment of security-related technologies such as Firewalls, WAF, LB , IDS/IP
• Strong interpersonal skills with a customer-centric attitude; oral and written communication skills
• Strong attention to technical details, priority management and planning skills
• Ability to work independently with little to no supervision
• Results-oriented
• Security Certifications such as CCNP/CCIE Security or CCSA/CCSE/CCCP/PCNSE/Fortinet NSE1/2/3/4 are desirable

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives

1. Java development knowledge is a must

1. Springboot preferred
2. 2.AWS exposure is a must
3. Engineering degree in Computer Science, Electronics and, Communication or Information Science.

1. Or MCA is agreeable.
1. Location: Bangalore

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a SDE III, you will be :

1. Designing and implementing FullStack applications of interface.ai’s conversational AI platform and playing a significant role in evolving them.
2. Working with a team of driven and passionate engineers working on cutting edge technology, who take pride in solving complex problems.
3. Engaging in cross-functional team discussions on Product, design, QA, deployment and maintenance,  in a fast-moving collaborative set up.
4. Building reusable code and libraries for future use
5. Analyzing high level requirements, breaking it down into workable/demoable tasks, estimating them and delivering with high quality.
6. Contributing to improve our engineering processes, tooling, and standards.

1. Are extremely self motivated
2. Have ability to learn quickly
3. Have a growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Have Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Are Passionate about the possibilities at the intersection of AI + Banking
6. Have worked in a startup of 5 to 30 employees
7. Have outstanding problem-solving abilities
8. Have proactive outlook for ways to make the solution better
9. Have 5+ years of experience in delivering scalable complex technical products
10. Have Good knowledge of distributed technologies, low latency, and highly scalable systems. 
11. Have Expertise in JavaScript and Node.js
12. Have Hands-on experience in Node.JS / Express.JS / Hapi.js / Koa.js (or any other Web Framework), and Relational Databases (preferably PostgreSQL)
13. Have Expertise with unit testing & Test Driven Development (TDD)
14. Have Hands-on experience in Mocha or other Javascript testing frameworks
15. Have experience working with react, python (Nice to have)
16. Have hands-on experience in developing applications using microservices, container technologies, container management systems such as Kubernetes
17. Have a strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
18. Have hands-on experience in the Implementation of security and data protection
19. Are eager to learn new technologies
20. Have excellent written and verbal communication skills, including the ability to write detailed technical documents.
21. Are passionate about helping teams grow by inspiring and mentoring engineers

gingerCube Inc., based in Dallas, USA, provides a software platform to interface with hospitals, physician groups, resident programs, and billing services, improving revenue cycle and reducing time to bill by up to 85%. Our flagship product, maxRVU has been adopted by physician groups, hospitals and revenue cycle companies across the US. Over the past 6 years, we have developed a solid brand and continue to grow swiftly with top healthcare systems.

To meet rapid expansion, we are looking to hire a full-time Lead Engineer to join our growing team in Mumbai to build our products using Ruby on Rails. As our Lead Engineer, you will be responsible for creating innovative solutions to technical problems and deliver a top-notch user-experience to our enterprise customers. You must be highly motivated, lead by example and have a knack for designing optimized solutions.

You will report to the Director of Product Delivery and work at our office at a fun and open co-working space. Our startup-like environment means nothing holds you back from doing your best and chart your own growth path. You'll be able to see the impact of your work immediately, experience various aspects of the business, and hear from clients how your efforts benefit them directly.

Requirements:

• Bachelor's degree in a related area and 4 to 6 years of experience in the field
• Full stack with Ruby on Rails, HTML, CSS, and JavaScript.
• Familiarity with ruby gems and Github.
• Expertise of diverse technology stacks
• An understanding of sound database design principles and performance optimization
• Experience integrating with REST API’s
• Skilled with debugging tools, test harnesses, and performance tuning
• Expert with multi-tenant systems, secure coding practices, and authentication/authorization
• Expert in Ruby with a distinguished track record of solving challenging and complex problems efficiently
• Excellent knowledge of standard concepts, practices, and procedures within a particular field
• Enable RoR web applications on Heroku with Postgres
• Ability to take ownership of work and respond to critical issues quickly and work with the team.
• Plus: Software security practices for patient records(HIPAA), PCI, etc. and exposure to the healthcare industry.