What you will do:
- Building and managing strong relationships with key customer stakeholders
- Proactively monitoring client retention and customer account health
- Serving as a product expert on use cases and providing customer training
- Interfacing and collaborating with cross-functional teams to drive towards customer goals
- Providing prompt customer service to ensure client delight and minimal churn
- Following and creating processes that build long lasting client relationships
- Driving upselling by understanding client requirements and product fit
- Being the voice of the customer to drive process and product enhancement
What you need to have:
- Comfortable to work in the day/ evening shift as per the assigned region
- Strong ethical practices for client servicing
- 2 to 4 years of experience in client servicing (preferably in the international market)
- Effective communicator with strong analytical, problem-solving and organizational ability
- High level of comfort with handling technology
Shubham Vishwakarma
Full Stack Developer - Averlon
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Are you a backend developer looking to fast-track your learning and growth? Have you looked at world-class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?
We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser-focused on delivering a world-class product again, and looking for an ambitious backend engineer to join our existing team of 9 engineers.
If it excites you to think of a fast-paced start-up environment, building something big from scratch, breaking down new problems, creating new APIs, working on performance issues, getting hands-on with DevOps initiatives, and showcasing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.
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What’s in it for me?
● Great opportunity: We genuinely care about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.
● Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the MTT(Meet The Team) videos on our LinkedIn.
● Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
● Growth: You could easily and quickly transition into other roles you might like.
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- To ensure internal customer delight by timely processing of quotes received from the site / vendors, evaluation of vendors in the line of priority for cost/quality/delivery/process compliance etc, management of payment cycles, inventory management and implementing effective mechanisms in purchase management
- Managing team of procurement executives or offices and freshers wherever applicable to deliver the team objectives by managing team interactions effectively and in collaborative manner . Equally so to manage individual contributor role in procurement function
- Responsible for periodic purchase related MIS and relevant daily, weekly and monthly reports to the management
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2. supporting administrative staff
3. conducting marketing research
4. documentation and reporting to the operations department
Roles and responsibilities:
• From understanding the causes that the nonprofit work for to collaborating with the
corporate team to provide suitable fundraising solution - you will be involved in the
entire process of driving fundraising for the nonprofits.
• Will work closely with non-profits and documents related to onboarding, will carry
out initial level of due diligence
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• Planning and prioritizing activities and complete the threads
• Ensuring completion of tasks under the stipulated time frame
• Providing up to date information to the stakeholders as and when required
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NodeJS (Node.js)
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- 💰 Early-stage, funded, growing, growing fast, profitable!
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Min. Experience: 5+ years in Full Stack Development
Skillset:
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- Mentorship, growth, great work culture
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- If you are a polyglot developer
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- If you have given a talk or spoken in a meetup/conference
- If you have a hobby project, we will love to hear about it
- If you have previously worked in startups
- If you have worked in eCommerce or a similar domain
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The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
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Desired Candidate Profile
What you need to have:- Excellent verbal and written communication skills
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Venhan is a global IT development and professional services company, providing a broad range of services in technology, operations, parimutuel betting solutions, e-Agri, education technology, and consulting, with digital capabilities across all of these services
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Job Description
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon