Client Servicing(Associate/Assistant Manager)

• A strong Portfolio in any of the one categories; a consumer-facing App/SAAS/, B2B enterprise software.  
• An outstanding portfolio showcasing a foundation in typography, interaction and visual design, and ideation.
• you have technical expertise in wire-framing, interface design, and user flows
• Sound understanding of design components and Their use cases.
• Proficiency with design tools such as Sketch, Invision, XD, Figma, and Overflow. Knowledge of UI Animation will be a plus
• Strong English communication skills in person, on paper, and over video with our international clients and subordinates.
• You are humble: humility, curiosity and eagerness to learn
• You are a great listener: give feedback to others and are open to hearing feedback and learn

None, the less a generous human being and curious individual who is extremely passionate about design

This Role is ,perfect for someone looking to further their experience in web application and software development. to help maintain and improve our platform. Proficiency in Backend Development Someone with previous experience in ROR

1.Design and build reusable and efficient ruby code

2. Architect and install new infrastructure

3. Plan and implement new features

4. Integrate data sources and databases into one system

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.

Overview

Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.

To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.

To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.

Role & Responsibility

• Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
• Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
• Influence stakeholders to adopt architecturally sound approaches to the management of risk.
• Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
• Preparation and documentation of standard security operating procedures and protocols
• Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
• Advise on alternate solutions and countermeasures to mitigate identified information risks.
• Provide assurance that identified solutions or countermeasures mitigate identified information risks.
• Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
• Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
• Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.

Technical Skills Required

• Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
• Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
• Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
• Knowledge of GDPR, its business implications and the merits of various technical approaches
• Expertise in IT security risk in a business context
• Exposure to web application security and penetration testing.
• Exposure to securing the software development life cycle and to project management disciplines.
• Excellent organizational and technical documentation skills.
• Strong understanding of Information Security including threats, attacks, and vulnerability management.
• Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.

Hurry Upp!!! We are Hiring Full Stack Developer

We are looking for a highly skilled computer programmer who is comfortable with both front and back-end programming. Full Stack Developers are responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Full Stack Developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Full Stack Developer Responsibilities:

• Developing front-end website architecture.

• Designing user interactions on web pages.

• Developing back-end website applications.

• Creating servers and databases for functionality.

• Ensuring cross-platform optimization for mobile phones.

• Ensuring responsiveness of applications

• Working alongside graphic designers for web design features.

Experience : 3 to 7 Years
Number of Positions : 20

Job Location : Hyderabad

Notice : 30 Days

1. Expertise in building AWS Data Engineering pipelines with AWS Glue -> Athena -> Quick sight

2. Experience in developing lambda functions with AWS Lambda

3. Expertise with Spark/PySpark – Candidate should be hands on with PySpark code and should be able to do transformations with Spark

4. Should be able to code in Python and Scala.

5. Snowflake experience will be a plus

Hadoop and Hive requirements as good to have or understanding of is enough.

Required Qualifications:

• Prior Experience in ServiceNow development and administration in an enterprise environment.
• Ability to configure, develop, and implement functionality within ServiceNow.
• ServiceNow System Developer, Administrator Certification.
• Ability to relate to software engineering challenges and practices.

Preferred Education/Experience:

• Education: BS degree in Computer Science or Engineering or equivalent on the job, hands-on experience.
• Minimum of 4+ years of overall IT experience, with a practical understanding of various technologies and processes such as operations systems, storage, networking, monitoring, and discovery.
• Experience delivering automated solutions and impl12ementation of highly scalable, highly available services.
• Other ServiceNow Micro Certifications.

Why you should join us

- You will join the mission to create positive impact on millions of peoples lives

- You get to work on the latest technologies in a culture which encourages experimentation - You get to work with super humans (Psst: Look up these super human1, super human2, super human3, super human4)

- You get to work in an accelerated learning environment

What you will do

- You will provide deep technical expertise to your team in building future ready systems.

- You will help develop a robust roadmap for ensuring operational excellence

- You will setup infrastructure on AWS that will be represented as code

- You will work on several automation projects that provide great developer experience

- You will setup secure, fault tolerant, reliable and performant systems

- You will establish clean and optimised coding standards for your team that are well documented

- You will set up systems in a way that are easy to maintain and provide a great developer experience

- You will actively mentor and participate in knowledge sharing forums

- You will work in an exciting startup environment where you can be ambitious and try new things :)

You should apply if

- You have a strong foundation in Computer Science concepts and programming fundamentals

- You have been working on cloud infrastructure setup, especially on AWS since 8+ years

- You have set up and maintained reliable systems that operate at high scale

- You have experience in hardening and securing cloud infrastructures

- You have a solid understanding of computer networking, network security and CDNs

- Extensive experience in AWS, Kubernetes and optionally Terraform

- Experience in building automation tools for code build and deployment (preferably in JS)

- You understand the hustle of a startup and are good with handling ambiguity

- You are curious, a quick learner and someone who loves to experiment

- You insist on highest standards of quality, maintainability and performance

- You work well in a team to enhance your impact

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms. 

Responsibilities

• Collaborate with the team to ensure consistency of designs across various media outlets
• Create compelling and effective logos, designs, print and digital media
• Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Qualifications

• Bachelor's degree
• Full knowledge in the field of graphic designing
• 1 years of experience,or fresher in graphic designing
• Proficient in Adobe Creative Suite
• Photoshop/InDesign/illustrator/adobe animation
• video editing skills
• Strong communication, conceptual thinking,vedio editing , typography skills and design skills
• Portfolio of work