
What you will do:
- Building and managing strong relationships with key customer stakeholders
- Proactively monitoring client retention and customer account health
- Serving as a product expert on use cases and providing customer training
- Interfacing and collaborating with cross-functional teams to drive towards customer goals
- Providing prompt customer service to ensure client delight and minimal churn
- Following and creating processes that build long lasting client relationships
- Driving upselling by understanding client requirements and product fit
- Being the voice of the customer to drive process and product enhancement
What you need to have:
- Comfortable to work in the day/ evening shift as per the assigned region
- Strong ethical practices for client servicing
- 2 to 4 years of experience in client servicing (preferably in the international market)
- Effective communicator with strong analytical, problem-solving and organizational ability
- High level of comfort with handling technology

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Job Summary:
We are looking for an experienced SEO Expert to develop and implement SEO strategies to increase organic traffic and improve search engine rankings for our website. The role involves on-page, off-page, and technical SEO, along with performance analysis and content optimization.
Responsibilities:
- On-Page SEO: Optimize content, meta tags, and internal links for better search engine visibility.
- Off-Page SEO: Build backlinks and enhance external brand presence.
- Technical SEO: Conduct audits, resolve issues, and improve site performance.
- SEO Analysis: Track and report SEO performance using tools like Google Analytics and SEMrush.
- Content Strategy: Work with content teams to ensure SEO-friendly content.
- Stay Updated: Keep up with SEO trends and algorithm changes.
Requirements:
- Proven SEO experience with a focus on increasing organic traffic.
- Proficient in SEO tools (Google Analytics, SEMrush, Ahrefs).
- Strong understanding of search engine algorithms, on-page, off-page, and technical SEO.
- Basic knowledge of HTML/CSS and website optimization.
- Strong analytical, communication, and collaboration skills.
Preferred:
- eCommerce SEO experience.
- SEO certifications (Google Analytics, Google Ads).
Skills and requirements
- Experience analyzing complex and varied data in a commercial or academic setting.
- Desire to solve new and complex problems every day.
- Excellent ability to communicate scientific results to both technical and non-technical team members.
Desirable
- A degree in a numerically focused discipline such as, Maths, Physics, Chemistry, Engineering or Biological Sciences..
- Hands on experience on Python, Pyspark, SQL
- Hands on experience on building End to End Data Pipelines.
- Hands on Experience on Azure Data Factory, Azure Data Bricks, Data Lake - added advantage
- Hands on Experience in building data pipelines.
- Experience with Bigdata Tools, Hadoop, Hive, Sqoop, Spark, SparkSQL
- Experience with SQL or NoSQL databases for the purposes of data retrieval and management.
- Experience in data warehousing and business intelligence tools, techniques and technology, as well as experience in diving deep on data analysis or technical issues to come up with effective solutions.
- BS degree in math, statistics, computer science or equivalent technical field.
- Experience in data mining structured and unstructured data (SQL, ETL, data warehouse, Machine Learning etc.) in a business environment with large-scale, complex data sets.
- Proven ability to look at solutions in unconventional ways. Sees opportunities to innovate and can lead the way.
- Willing to learn and work on Data Science, ML, AI.
CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to rapidly achieve Continuous and Autonomous Cloud Governance at Scale. CoreStack enables enterprises to realize outcomes such as 40% decrease in cloud costs and 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well Architected Framework (WAF). We work with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government.
Responsibilities:
- Part of a Cloud Governance product team responsible for installing, configuring, automating and monitoring various Cloud Services (IaaS, PaaS, and SaaS)
- Be at the forefront of Cloud technology, assisting a global list of customers that consume multiple cloud environments.
- Ensure availability of internal & customers' hosts and services thru monitoring, analysing metric trends, investigating alerts.
- Explore and implement a broad spectrum of open source technologies. Help the team/customer to resolve technical issues.
- Extremely customer focused, flexible to be available on-call for solving critical problems.
- Contribute towards the process improvement involving the Product deployments, Cloud Governance & Customer Success.
Skills Required
- Minimum 3+ Years of experience with a B.E/B.Tech
- Experience in managing Azure IaaS, PaaS services for customer production environments
- Well versed in DevOps technologies, automation, infrastructure orchestration, configuration management and CI/CD
- Experience in Linux and Windows Administration, server hardening and security compliance
- Web and Application Server technologies (e.g. Apache, Nginx, IIS)
- Good command in at least one scripting language (e.g. Bash, PowerShell, Ruby, Python)
- Networking protocols such as HTTP, DNS and TCP/IP
- Experience in managing version control platforms (e.g. Git, SVN)
Responsibilities:
- Employee onboarding and conducting orientation & induction for new employees joining.
- Monthly leaves, timesheet & expense verification in the HRIS system.
- Employee offboarding & guiding employees with exit formalities.
- Regularly updating, reviewing, and accurately maintaining all employee master data & files in the HRIS system
- Maintaining and updating data pertaining to company assets & insurances.
- Disseminating information to employees related to employer-employee relations, employee activities, and personnel policies and programs.
- Effectively handling all employee queries & grievances.
- Preparing and dispatching HR letters as per employee requirements & company’s standard processes.
- Maintaining confidentiality of proprietary information.
- Keeping up-to-date with the latest HR trends and best practices.
Job Requirements:
- Minimum 4 years of work experience as an HR Generalist.
- Strong attention to detail and innate ownership of tasks/ activities.
- Ability to work independently and be able to prioritize tasks & meet deadlines.
- Excellent written and verbal communication skills, including the ability to communicate with a wide variety of people.
- Ability to maintain highly confidential data.
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About Rolling Arrays
Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors, Qualtrics, Reimburse, CICO, eFile, eAuthoring) to Clients in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore’s Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48. Rolling Arrays has 2 lines of businesses:
HR System Implementation Services:
Rolling Arrays is regarded as number ONE mid-size firm in the South East Asian Market with a strong track record of 12 Years and more than 200 enterprise level HR Technology Implementation projects till date.
HR Software Products in Rolling Arrays’ portfolio (partner’s products and own products):
- SAP SuccessFactors (World’s leading End to End Cloud HR Software solution)
- Qualtrics (World’s leading Experience Management Software)
- Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
- CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
- eFile (Digitize and contextualize all employee documents in one place)
- eAuthoring (Author and publish your own learning content to capture tacit knowledge in the organization)



4 - 6years of experience in web and API development
4+ years experience with http://asp.net/MVC/C" target="_blank">ASP.NET/MVC/C#.
4+ years working with SQL Server (2012+).
Good Knowledge of scripting libraries like jQuery, Knockout, Angular JS

As a UI Developer with 2+ years of experience
Strong with Javascript/ Typescript with good understanding of DOM
Experience with UI frameworks such as React/ Angular/ VueJS
Good with CSS/ SCSS/ SASS and handling responsive UI development
Experience using standard UI frameworks such as bootstrap, bulma, material ui etc
Ability to split code into logical components with impetus towards writing reusable components/ styles
Experience with handling state management, separation of layers with the right kind of abstraction



Writing reusable, testable, and efficient code Design and implementation of low-latency, high-availability, and performant applications Integration of user-facing elements developed by front-end developers with server side logic Implementation of security and data protection
Skills and Qualifications :-
• Good Understanding of Java/J2EE programming language, Spring REST, Spring Boot, Spring Cloud , Microservices , NoSQL, Cassandra, couchbase, postgreSQL, Redis or any distributed cache stores, Kafka/spark
• Comfortable producing and refactoring code without assistance
• Hands on experience with dockers
• Hands on experience with cloud environments either AWS or Azure
• Able to do BDD or test driven development
• Hands on knowledge with test frameworks for automation
• Understands different major language paradigms (OOP/Functional)
• Knowledge of design patterns for REST application
• Can implement design patterns with guidance
• Understands CI and continuous delivery.
• Understands BDD/TDD/Performance/Security/Smoke testing
• Working knowledge of CI tooling
• Understands version control & branching strategies
• Comfortable translating small behaviour requirements into tasks & code

