
What you will do:
- Building and managing strong relationships with key customer stakeholders
- Proactively monitoring client retention and customer account health
- Serving as a product expert on use cases and providing customer training
- Interfacing and collaborating with cross-functional teams to drive towards customer goals
- Providing prompt customer service to ensure client delight and minimal churn
- Following and creating processes that build long lasting client relationships
- Driving upselling by understanding client requirements and product fit
- Being the voice of the customer to drive process and product enhancement
What you need to have:
- Comfortable to work in the day/ evening shift as per the assigned region
- Strong ethical practices for client servicing
- 2 to 4 years of experience in client servicing (preferably in the international market)
- Effective communicator with strong analytical, problem-solving and organizational ability
- High level of comfort with handling technology

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Ideal Candidate
8+ years of experience in front-end development, with at least 3–5 years in technical/architectural leadership roles across web and mobile platforms.
Expert in React.js and React Native, with hands-on experience designing and building scalable, modular applications using modern front-end frameworks and reusable component libraries.
Strong geospatial capabilities—proven experience integrating and optimizing mapping solutions (e.g., Google Maps, HERE Maps) with features like routing, clustering, and overlays.
Mobile-first mindset, with deep knowledge of responsive UI design, performance optimization for low-bandwidth environments, and cross-platform compatibility.
Architectural expertise in modular design, micro-frontends, SSR/SSG, PWAs, and cross-platform solutions—ideally with experience in monorepo environments and BFF patterns.
Technical leadership skills, including mentoring developers, enforcing best practices, driving autonomous development, and aligning technical solutions with business needs.
CI/CD & DevOps familiarity—strong understanding of build tools (Webpack, Vite, Metro), containerization (Docker), and deployment automation using Jenkins, GitLab CI, etc.
Security, accessibility, and testing focus—capable of implementing WCAG-compliant UIs, secure data handling, and robust test strategies using tools like Jest, Cypress, Detox, and Appium
This is a build role and so our ideal candidate has the passion and experience to create the best possible people strategy for our team, using a combination of best practices, insight and innovation with an understanding of the needs of a growth stage company.
Job responsibilities include, but are not limited to:
People Management & Leadership: Lead the P& C team to continue developing People & Culture processes as outlined below. Continue to develop the existing team of People leaders through coaching, mentorship, and leadership. Recruit and hire new P& C staff as needed.
Employee Lifecycle Management: Oversee the end-to-end employee lifecycle from onboarding and development, through to transitions and exits, creating a positive experience for all employees and driving engagement. This will include the development of a data-driven framework for continuous improvement in all aspects of the employee experience.
Talent Acquisition and Recruitment: Partner with talent acquisition team on strategies including job description creation, vacancy advertising, candidate screening, interviewing, and hiring processes - ensuring the adoption of best practices in inclusive hiring.
Compensation and Benefits: Develop and implement a competitive compensation philosophy and benefits strategy that motivates employees, supports retention, and attracts new talent.
Talent Management and Succession Planning: Implement comprehensive talent management strategies that ensure the right people are in the right roles, manage performance, provide career development opportunities, develop skills matrices, and oversee promotions and transitions. Develop and execute succession-planning strategies that ensure business continuity and support our future growth.
Learning and Development: Develop and implement comprehensive learning and development programs, focusing on the skills and knowledge that employees need to excel in their roles. Develop a strategic L& D program to support Parachute's leaders to help the company level up and scale.
Diversity, Equity, and Inclusion (DEI):Champion DEI by fostering a work environment that values diverse perspectives, promotes equal opportunities, and is inclusive of all employees. Develop policies and procedures that reflect the company's DEI-B Values.
Employee Relations: Create and support a program that strengthens relationships between employees and the organization, resolving workplace conflicts, handling disciplinary procedures, and promoting employee well-being. Use metrics to address systemic issues, define root problems of employee-relation issues, and create programs to systematically address them. Support existing P& C team currently responsible for this function.
Legal Compliance: Ensure all HR policies and practices comply with local, state, and federal labor laws and regulations.
Organizational Development, Design, and Change Management:Drive organizational development and design efforts, working in collaboration with senior leaders across the organization to develop key HR staffing plans for new and existing departments.
HR Metrics, Analytics, and Strategic Investment:Implement a comprehensive HR dashboard that tracks key metrics across all HR functions. Utilize data analytics to inform strategic decision-making and guide investment in new full-time employees (FTEs), thereby maximizing profitability and optimizing capital deployment.
Future-of-Work Thought Leadership:Be a strategic thinker on how to position Parachuters to help the company achieve its 3-5-7+ year ambitions. Have well-researched and thoughtful stances on topics such as hybrid, remote-first, time-off, flexible time, sabbatical programs, comp philosophy, etc. to fully leverage the People & Culture function as a differentiator for the company.
What will set this person apart:
- Proven business leader with 3+ years of leadership or management experience, in a leadership role within Human Resources.
- Experience working in a high-growth tech startup or similar fast-paced industry is strongly preferred.
- Demonstrated expertise in various aspects of HR management, including but not limited to talent management, learning & development, compensation strategy, and legal compliance.
- Experience managing the end-to-end employee lifecycle and succession planning.
- Proven track record of strategic thinking and decision-making ability, with the capacity to manage a critical function within the company.
- Experience leading a team of HR professionals and working closely with senior leaders and executives in an organization.
- Strong understanding of HR metrics and data-driven decision-making.
- Excellent communication, negotiation, and presentation skills.
Benefits
- 21 days of paid vacation, 7 days sick leave, 3 days of no questions asked leave
- Encouraged time off on your birthday
- Flexibility for remote work on a case by case basis
- Comprehensive insurance plans (from Plum) and commuter benefits
- Rewards for every work anniversary
- One month paid sabbatical after your five year Skimm'versary as a full-time employee. and more.



You have 3 to 14 yrs of software engineering & product delivery experience with strong
background in datastructures & algorithms
• You’ve proven software development credentials having successfully built complex
products
• You are experienced with one or more general programming languages (e.g. Java, C/C++,
Go). Ability to learn other coding languages as needed.
• You’ve proven software development credentials having successfully built complex
products
• You have a strong foundation in the fundamentals of computer science, with familiarity in
data structures, algorithms and a strong command of object-oriented principles.
• You have experience in one or more of the following areas: Server Backend, Distributed
and Parallel Systems, Full Stack Development (frontend and backend), Scalable Enterprise
Platforms and Applications, Application Security and Incident Management, Android,
iOS, and Machine Learning.
• You have a spark that separates you from the crowd and ability to think out of the box and
on your feet
• You possess multi-dimensional skills that make you a valuable co-worker in a fast,
changing and ambiguous environment
• You have the ability to learn other coding languages as needed real quick
• You are comfortable in working with a team that deals with ambiguity every day


Cloud DevOps Architect
· Practices self-leadership and promotes learning in others by building relationships with cross- functional stakeholders; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others; mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
· Ensure appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.
· Build use cases/scenarios and reference architectures to enable rapid adoption of cloud services
in Product’s cloud journey.
· Provide insight into recommendations for technical solutions that meet design and functional needs.
· Experience or familiarity with Firewall/NGFW deployed in a variety of form factors (Checkpoint, Imperva, Palo Alto, Azure Firewall).
· Establish credibility & build deep relationships with senior technical individuals to enable them to be cloud advocates.
· Participate in deep architectural discussions to build confidence and ensure engineering success when building new and migrating existing applications, software. and services to AWS and GCP.
· Conduct deep-dive hands-on education/training sessions to transfer knowledge to DevOps and engineering teams considering or already using public cloud services.
· Be a cloud (Amazon Web Services, Google Cloud Platform) and DevOps evangelist and advise the stakeholders on cloud readiness, workload identification, migration and identifying the right multi cloud mix to effectively accomplish business objectives.
· Understands engineering requirements and architect scalable solutions adopting DevOps and leveraging advanced technologies such as AWS CodePipelines, AWS Code-Commit, ECS containers, API Gateway, CloudFormation Templates, AWS Kinesis, Splunk, Dome9, AWS-SQS, AWS-SNS, SonarCube, Microservices, and Kubernetes to realize stronger benefits and future proof outcomes for customer-facing applications.
· Build use cases/scenarios and reference architectures to enable rapid adoption of cloud services in product’s cloud journey.
· Be an integral part of the technology and architecture community in the public cloud partners (AWS, GCP, Azure) and bring in new services launched by cloud providers into 8K Miles Product Platform scope.
· Capture and share best-practice knowledge amongst the DevOps and Cloud community.
· Act as a technical liaison between product management, service engineering, and support teams.
· Qualification:
o Master’s Degree in Computer Science/Engineering with 12+ years’ experience in information technology (networking, infrastructure, database).
o Strong and recent exposure to AWS/GCP/Azure Cloud platforms and designing hybrid multi cloud solutions. Preferred to be Certified AWS Architect professional or similar
· Working knowledge of UNIX shell scripting.
· Strong hands-on programming experience in Python
· Working knowledge of data visualization tools – Tableau.
· Experience working in cloud environment — AWS.
· Experience working with modern tools in the Agile Software Development Life Cycle.
· Version Control Systems (Ex. Git, Github, Stash/Bitbucket), Knowledge Management (Ex. Confluence, Google Docs), Development Workflow (Ex. Jira), Continuous Integration (Ex. Bamboo), Real Time Collaboration (Ex. Hipchat, Slack).


Designation: Nodejs /React Js Developer ( Mern Stack)
Yrs of Exp : 3 - 8 yrs
Location : Bangalore
Job Description
Experience with Node.js, NPM package ecosystem, and Node.js web frameworks such as Express.js
Experience of front-end technologies such as HTML5,ReactJs, Stylus, Less, and CSS3
AWS exp is required
Integration of multiple data sources and databases into one system.Knowledge of Mongo DB, API, caching layer, proxies, and other third-party tools.
Working exp on Graph QL, Apollo Client
Designation: Nodejs /React Js Developer ( Mern Stack)
Yrs of Exp : 3 - 8 yrs
Location : Bangalore
Job Description
Experience with Node.js, NPM package ecosystem, and Node.js web frameworks such as Express.js
Experience of front-end technologies such as HTML5,ReactJs, Stylus, Less, and CSS3
AWS exp is required
Integration of multiple data sources and databases into one system.Knowledge of Mongo DB, API, caching layer, proxies, and other third-party tools.
Working exp on Graph QL, Apollo Client

Hello,
We are on the lookout for a full stack developer well versed with MongoDb, React.js (& Next), Node.js and AWS.
A bit about the company - We are building India’s first payment gateway focused on offline (cash on delivery) payments. Over 70% of India chooses to pay through cash on delivery whilst shopping online. We are tapping that market. CODfirm currently is used by 500+ brands to verify COD orders and reduce returns and fraud on their stores.
A bit about our team - We are a small team. Three part-time full-stack developers and one full-time product/ business guy. We are currently looking for our first full-time developer.
Our culture - We are a bunch of individuals who absolutely love what we do. Always jolly and super self-motivated. We hate chasing each other for work and deadlines. It goes without saying that it is mandatory for everyone to meet their deadlines and to be punctual. There is no hierarchy whatsoever and everyone is open and receptive to feedback and constructive criticism. What keeps us motivated and driven is our vision for CODfirm. It does get stressful at times, just like it would at any fast-growing startup with a grand vision. In a sentence, it is a fun yet challenging work environment.
About the role and responsibilities - For us, technical and cultural fit is equally important. Since we already covered the cultural bit, let’s now talk to the developer side of you.
Must-haves:
- Advanced knowledge and hands-on experience of MongoDB, Redis, React.js (and Next), Node.js and AWS.
- Ability to write scalable, understandable and testable code.
- Strong understanding of computer science principles: data structures, algorithms, distributed systems and information revival
- Strong communication skills to help shape the product roadmap given your knowledge and experience with the codebase
- Ability to turn designs shared into frontend code with a focus on UX
- Open to learning new technologies and programming languages
Good to have:
- Knowledge of GraphQL
- Data analytics and machine training skills
The interview process:
Step 1: You apply for the job and share your past work with us
Step 2: You get on an intro call with the founder
Step 3: You solve an assignment
Step 4: We get on a call again to discuss the assignment and to get to know you better Step 6: We offer you to come on board and join us
Step 7: Together we build CODfirm India’s first offline payments gateway.

This person MUST have:
- BE Computer Science, MCA or equivalent
- Extreme CSS skills
- Experience with ReactJS or NextJS is a MUST
- Strong communication skills
- A strong passion for writing simple, clean and efficient code.
- Sound knowledge of clean code, no unused code, optimized code and more. - Always starting with a document and then implementing in a systematic and organized manner
- Past experience as a frontend developer building modern JavaScript-based web applications - Excellent verbal and written communication, teamwork, decision making and influencing skills.
Experience:
- Min 3 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.

- Minimum 4 yrs of experience in React JS.
- Experience building single page frontend applications and reusable components
- Solid experience with the core React ecosystem like React Router, Redux etc.
- Master of HTML, CSS, and other display-centric web technologies.
- Comfortable using git, docker.
- Proficient in Javascript (ES6 / ES7) programming with at least 4/5 years of
- experience.
- Good knowledge in writing frontend test cases.
- Good understanding of asynchronous request handling, partial page updates and Promises.
- Strong Problem Solving skills.
- Strong skills in Javascript and ability to write well documented, clean JavaScript Code.
- Very good understanding of ES6/ES7, JSX and Component Lifecycle.
- Deep practical knowledge of native Javascript, ES6, understanding the internals of frameworks like ReactJS, Angular or any other view libraries.
- Knowledge of modern authorisation techniques, such as JWT Tokens.
- Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc.
- Has strong communication skills and self-accountability.


- Build efficient, effective, reusable and testable PHP modules.
- Responsible to write clean and well-structured code.
- Solve complex performance problems and architectural challenges.
- Prepare and maintain all applications utilizing standard development tools.
- Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
- Maintain as well as edit current websites and write semantic markup.

