Client Servicing(Associate/Assistant Manager)

Build and maintain strong, long-term relationships with existing and prospective clients.

Understand client requirements and recommend appropriate products or services.

Act as the primary point of contact for assigned clients.

Regularly follow up with clients to ensure satisfaction and identify new business opportunities.

Generate leads through referrals, networking, calling, and other business development activities.

Achieve assigned sales, revenue, and relationship-management targets.

Handle client queries, concerns, and escalations professionally and ensure timely resolution.

Coordinate with internal teams to ensure smooth service delivery.

Maintain accurate records of client interactions, follow-ups, and sales activities.

Identify opportunities for cross-selling and upselling.

Prepare and share periodic client and sales reports with management.

Stay updated on company offerings, industry trends, and competitor activities.

Role: Book Designer

Exp: 3-8 years

CTC: up to 8 LPA 

Designer’s Responsibilities :

● Design and ideate visually compelling books that help in serving the right target audience and represent the essence of the content.

● Collaborate closely with authors, editors, and cross-functional teams to ensure a singular goal and vision for each publication project.

● Create dierent design iterations of editorial layouts for the publication that enhance the readability, understandability, and aesthetics of the design.

● A strong foundation in typography, color theory, and visual identity of a product

● Engage in collaborative brainstorming sessions to generate innovative design concepts.

● Manage multiple design projects evidently and adhere to project timelines while ensuring high design quality set by the company.

Skills: 

Strong knowledge of MYSQL/PostGreSQL; Knowledge of MongoDB, Redis, Couch DB is preferred. 

Expertise in application development, databases, version control, and deployment. Skill - Node.js, 

Experience of AWS or GCP - especially services such as Lambda or google app engine 

Solid grasp of Service-oriented architecture. Web Services implementation on a medium to large scale 

Solid understanding of scaling mobile app services. Having worked the backend of an Android app is preferred 

Culture: 

Ability to work independently with minimal supervision 

Happy to deal with, and contribute to, an environment of daily builds Has worked in small teams, is versatile. Work within short timelines and be receptive to business needs. Can work closely with Digital, Product, Operations teams. 

Desirable Social Attributes: 

Has contributed to one or more Open Source projects through own initiative. Has provided a high quality answer to a question posted on StackOverflow. 

Role: 

As a Software Developer who would work independently, the candidate is expected actively acquire problems and deliver solutions as well as guide the team technically. Such a problem solver would obviously be a self starter with a high level of curiosity rather than a programming language specialist. 

He/she would be required to produce software of the highest quality through self-discipline, clear and engaged communication, and attention to detail. The role would include custom web application development on (most typically on Node.js and PHP/Python), databases (most typically MySql and MongoDb), version control (github), testing (necessarily through test scripts written before code is written), daily builds and eventual deployment onto AWS or GCP. 

Attributes of the ideal candidate: 

Highly productive software developer with the proven aptitude to understand and apply technology 

Determination to succeed despite obstacles and challenges, and a positive attitude favoring achievement of goals over open-ended investigation 

Always learning, evolving, and sharing what you know 

Inspired by complex, varied problems and rapid change 

Open-minded, flexible, and curious about new and better ideas

Required Candidate profile

Social Media Manager:

We are looking for a Social Media Manager at BLITZPOKER who can enhance our brand and build strong online communities through our various social media platforms. The Social Media Manager will be responsible for developing and administering social media content that is designed to engage users and create an interactive relationship between consumers and the company. The successful candidate will also be required to collect and review social media data to develop more effective campaigns.

Roles and Responsibilities:

• Work closely with the marketing team to develop social media campaigns that help to achieve corporate marketing goals
• Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams
• Monitor the company’s social media accounts and offer constructive interaction with users
• Create methods for finding and saving online customer reviews
• Analyze the long-term needs of the company’s social media strategy and offer quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan

Qualification:

• Bachelor’s Degree in Marketing, communications, or related field
• 3+ years’ experience in social media management
• Exceptional multi-tasking skills
• Able to explain complex social media data in an understandable way
• Strong problem-solving skills
• Knowledge of Facebook’s advertising platform is required

About BLITZPOKER

BLITZPOKER is part of one of the largest poker networks in the world with over a million registrations and 100,000 active users.

In India, majority-owned by i3 Interactive Inc. BLIZTPOKER brings together all the fun and class in the world of online poker games in India with its exciting poker tournaments and promotions. It offers varieties of games in poker like Texas Hold’em, Omaha, Open Face Chinese Poker among others for professional and recreational players.

• Performing research on current benchmark trends and audience preferences
• Setting specific objectives and reporting on ROI
• Generating, editing, publishing and sharing engaging content daily (e.g. original text, photos, videos and news)
• Monitoring SEO and web traffic metrics
• Collaborating with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicating with followers, responding to queries in a timely manner and monitoring customer reviews
• Overseeing social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggesting and implementing new features to develop brand awareness, like promotions and competitions
• Staying up-to-date with current technologies and trends in social media, design tools and applications

Desired Candidate Profile

• Proven work experience as a Social Media Manager for a minimum of 3 years
• Hands on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image and video)
• Solid knowledge of SEO, keyword research and Google Analytics
• Knowledge of online marketing channels
• Familiarity with web design
• Excellent communication skills
• Analytical and multitasking skills    

Desired Candidate Profile

• Excellent verbal and written communication skills
• Familiarity with a variety of software programs, such as Photoshop, InDesign and Flash
• Understanding of 3D Modelling, Animation and Character Development
• Knowledge of how to develop brand identities through multi-channel marketing
• Good comfort level interacting with high-profile clients and industry professionals
• Evidence of participation in ongoing professional development opportunities in the areas of graphic design or social media
• Recent hands-on experience with applying design, copy, or web best practices
• Professional business skills, such as negotiation, project management, and leadership
• Web design experience an advantage, especially using HTML5 and WordPress
• Talent in presenting information concisely and accurately, with keen attention to detail    

Skills Required

• Must demonstrate exceptional verbal and written communication skills
• Must demonstrate ability to communicate effectively at all levels of the organization
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce.com best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Experience with nonprofit processes preferred
• Previous experience working in a SCRUM or agile environment preferred

Organizational Alignment

• Reports to the Senior Manager of Business Systems
• Supports full Sales and Sales Operations staff

Job Responsibilities:
• Design test plans, procedures, scenarios, and scripts to accurately assess new products or software updates according to customer requirements and company policies.
• Develop testing protocol for various aspects, such as usability, database impact, error and bug finding, regression testing, and implementation scenarios.
• Identify, analyse and create detailed records of problems that appear during testing, such as software defects, bugs, functionality issues, and output errors, and work directly with software developers to find solutions and develop retesting procedures.
• Track problems, resolutions, and bug fixes throughout testing and create a comprehensive database of defects and successful mitigation techniques.
• Create detailed, step-by-step documentation of test procedures for each phase or project as needed to ensure replicability, compliance with standards, and growth of company knowledge base.
• Provide frequent feedback to developers, including recommendations for improvements, evaluation of problems, potential solutions, and discussion of further test requirements.
• Design and implement automated testing tools when possible, and update tools as needed to ensure currency and accuracy.


Job Skills Required
• Experience in Automated and Manual QA Processes (Bug tacking/reporting, root-cause analysis, documentation...)
• Experience with Java, Git Source control, Selenium, Appium
• Experience with Web and Mobile testing frameworks/tools such as selenium, appium and selendroid on native and hybrid Android apps.
• Experience with designing and developing web and mobile test automation solutions on a framework level from scratch
• Experience with build tools, test harness and reporting tools such as Maven, Gradle, TestNG, JUnit, Extent report, Allure report
• Experience with debugging, troubleshooting android apps.
Familiarity with CICD pipeline will be an added advantage with the tools such as Travis CI, Circle CI


• Excellent time-management skills and commitment to meet deadlines.

Qualifications Required:
• Bachelor’s degree in engineering, information technology, computer science, or similar field
• Minimum 3 years of relevant work experience