Customer Support Executive

Company Description

Rootflo is an innovative AI-driven company transforming finance back offices through advanced revenue intelligence and workflow automation solutions. Specializing in empowering financial institutions, Rootflo partners with leading banks, lending platforms, and insurance companies to revolutionize their operations. Leveraging the power of artificial intelligence, Rootflo provides efficient and intelligent systems that drive business outcomes. The company is dedicated to delivering impactful advancements for modern financial processes.

About the Role

We are looking for a motivated and technically sound Junior Cloud / Infrastructure Engineer with approximately 1 year of hands-on experience in designing, deploying, and managing cloud infrastructure on AWS, GCP, or Azure using Kubernetes. The candidate will work closely with senior engineers to support and maintain scalable, secure, and highly available cloud environments while gaining exposure across the full cloud stack.

Key Responsibilities

Cloud Infrastructure

• Assist in provisioning and managing cloud resources (VMs, storage, networking, databases) on AWS / GCP / Azure in Kubernetes
• Support infrastructure-as-code (IaC) implementation using Terraform
• Monitor cloud resource usage, costs, and performance; raise alerts for anomalies
• Set up log monitoring and other tracking
• Implementing cost optimizations and efficient resource utilisation

Networking & Security

• Configure VPCs, subnets, security groups, IAM roles, and access policies
• Assist in implementing firewalls, SSL/TLS certificates, and VPN connectivity
• Support compliance and security best practices (CIS benchmarks, least privilege)

CI/CD & DevOps Support

• Work with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, or similar)
• Assist in containerization and orchestration using Docker and Kubernetes (EKS / GKE / AKS)
• Support deployment automation and version control workflows

Monitoring & Incident Response

• Use monitoring tools such as CloudWatch, Stackdriver, Azure Monitor, Grafana, or Datadog
• Respond to infrastructure alerts and assist in root cause analysis (RCA)
• Participate in on-call rotations and incident triage as required

Collaboration

• Work closely with development, QA, and product teams to support release cycles
• Maintain documentation for infrastructure, runbooks, and architecture diagrams
• Participate in code reviews for infrastructure scripts and configurations

Required Skills & Qualifications

Cloud Platforms (Any One Primary)

• AWS: EC2, S3, RDS, Lambda, VPC, IAM, ECS/EKS, CloudWatch, Route 53
• GCP: Compute Engine, GCS, Cloud SQL, GKE, Cloud Functions, VPC, IAM, Stackdriver
• Azure: VMs, Azure Storage, Azure SQL, AKS, Azure Functions, VNet, AAD, Azure Monitor

Infrastructure & Automation

• Hands-on with Terraform and/or CloudFormation / ARM Templates / GCP Deployment Manager
• Proficiency in Linux/Unix system administration
• Scripting skills in Bash, Python, or PowerShell

Containers & DevOps

• Working knowledge of Docker (build, push, run, Compose)
• Basic understanding of Kubernetes concepts (pods, deployments, services, ingress)
• Familiarity with at least one CI/CD tool

Networking Fundamentals

• Understanding of DNS, HTTP/HTTPS, TCP/IP, load balancers, CDNs
• Experience with cloud-native networking (VPCs, peering, NAT gateways)

Soft Skills

• Strong problem-solving ability and attention to detail
• Good written and verbal communication
• Eagerness to learn and adapt in a fast-paced environment

Good to Have

• Cloud certification: AWS Solutions Architect Associate / GCP ACE / Azure AZ-900 or AZ-104
• Experience with GitOps tools like ArgoCD or Flux
• Exposure to service mesh (Istio, Linkerd)
• Knowledge of Ansible or Chef/Puppet for configuration management
• Familiarity with observability tools: Prometheus, Grafana, ELK Stack
• Experience with cost optimization and FinOps practices

SEO Executive - Full-Time | Surat (On-site)

Location: Alphabin HQ, 1100 Silver Business Point, Near VIP Circle, Utran, Surat

Experience Required: 0 to 3 Years

Are you passionate about SEO, digital outreach, and building strong online authority?

Join Alphabin, a tech-focused company driving innovation in automation testing and AI-powered quality solutions. Your work here will directly impact our digital presence and help shape the company’s growth.

What You’ll Be Doing:

• Develop and execute white-hat link-building Strategies
• Run personalized outreach campaigns for guest posts, backlinks, and mentions
• Work closely with content, SEO, and marketing teams to align strategies
• Use tools like Ahrefs, SEMrush, Moz, and Google Search Console for tracking and analysis
• Research competitors and identify backlink opportunities
• Monitor link performance and report on domain growth and SEO impact

What We’re Looking For:

• 1–3 years of experience in link building, SEO outreach, or digital marketing
• Strong understanding of backlink quality, domain authority, and anchor text best practices
• Ability to write engaging and persuasive outreach emails
• Experience with SEO tools and basic analytics
• Detail-oriented, self-motivated, and results-driven

What You’ll Gain:

• Opportunity to work alongside experienced SEO and marketing professionals
• Hands-on experience with real tools and live projects
• A collaborative team culture that values learning and growth
• Skill development through ongoing training, mentorship, and certifications
• Real impact on the company’s digital visibility and growth

Ready to take your SEO career to the next level? We’d love to hear from you.

🔖Tag a friend who'd be a great fit!

Take the first step toward your content career - we're excited to hear from you!

Social media handling - Using platforms like Instagram, Facebook, LinkedIn, YouTube, Twitter (X).

Content creation - Creating engaging posts, captions, and stories.

Video editing (basic) - Using tools like CapCut, Premiere Pro, or similar.

Digital marketing basics - Working on SEO, hashtags, keyword research, and analytics understanding.

Who can apply:

Only those candidates can apply who:

• are available for the internship

• can start the internship immediately

• are available for duration of 6 months

• are from Bhopal only

• have relevant skills and interests

Stipend:

INR₹ 5,000 /month

Other perks:

Certificate, Letter of recommendation

Skills required:

Video Editing, Digital Marketing, Search Engine Optimization (SEO), Canva and Video Marketing

Other Requirements:

Be from Bhopal or within a commutable distance.

Have relevant skills and interests aligned with the role.

Only serious and committed candidates should apply.

Job Title: Marketing Head

Job Summary: We are seeking an experienced and innovative Marketing Head to lead our marketing efforts. The ideal candidate will have a strong background in ecommerce marketing and will be responsible for developing and implementing strategies to enhance our brand presence, drive traffic, and increase sales.

Key Responsibilities:

• Develop and execute comprehensive marketing strategies to achieve business objectives.
• Oversee all marketing initiatives, including digital marketing, social media, email campaigns, and content marketing.
• Collaborate with cross-functional teams to create and implement marketing campaigns.
• Analyze market trends and customer insights to identify growth opportunities.
• Manage and optimize marketing budgets to maximize ROI.
• Monitor and report on the effectiveness of marketing campaigns.
• Lead and mentor the marketing team to achieve targets and foster professional growth.
• Build and maintain relationships with external partners, such as agencies and vendors.
• Ensure brand consistency across all marketing channels.
• Focus on increasing sales ROI through various marketing channels and aim to boost the number of sales.

Requirements:

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience as a Marketing Head or similar role in the ecommerce industry.
• Strong understanding of digital marketing channels and tools.
• Excellent analytical and decision-making skills.
• Ability to think strategically and creatively.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Experience with data-driven marketing and analytics.
• Knowledge of the latest marketing trends and best practices.
• Experience in a fast-paced, high-growth environment.

Industry Preference: Ecommerce Client: Uplers Office: JP Nagar, Bangalore

About SATISFIC
Satisfic is focused on the areas of the IT channel marketing. As the channel catalyst, we connect and empower technology suppliers, solution providers and end-users. Headquartered in Singapore and with teams across key countries in APAC, Satisfic leverages its regional service delivery capabilities to help IT channel succeed and grow. 

Please visit our site at http://www.satisfic.com">www.satisfic.com for further details.

What you will be doing:

• SATISFIC is a product-based company; hence will be required to work on product development and support.
• Need to work on the following technologies – Angular, Node JS, Core Web API and PostgreSQL.
• SATISFIC’s product is hosted in AWS. This will provide you with an opportunity to work on the latest cloud technologies
• Coding computer programs.
• Integrate user-facing elements developed by front-end developers with server-side logic.
• Writing reusable, testable, and efficient code and libraries for future use.
• Implementation of security and data protection.
• Timely completion of daily assigned projects as per requirements
• Complete adherence to all metrics and parameters associated with each project through completion of project.
• Effective Time management.
• Mentor and assist Trainee/ Junior Software Engineers to complete assigned tasks.
• Check coding standards and deliverables against each project/product specifications for their own and their junior engineers before delivery.
• Develop module specification documents for internal purpose.
• Lead continuous improvement activities by driving the implementation of process and product quality improvement initiatives.
• Develop innovative solutions that improve the efficiency and reliability of the deliverables and system.

About your experience:

• Total work experience of more than 5 years and minimum 3+ years in development
• Has led a team of developers and coders on Node js
• 3-4 years of proven experience in Node.Js and frameworks available for it.
• Strong proficiency with JavaScript/TypeScript.
• Troubleshoot and debug applications.
• Expertise with Services (REST, SOAP, JSON) and APIs (Service-oriented architectures).
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes.
• Strong interpersonal and communication skills
• Strong analytical abilities
• Project and time management skills
• Quick learner with a positive attitude

Qualifications:

• Master’s / Bachelor’s degree in Computer Science, Software engineering or related area from a good institute is preferred

Reports to: Lead- Software Engineering

We are hiring account managers who will improve our current business partnerships and successfully build new business relationships at a local level. The ideal candidate will have 3+ years of IT &Peripheral sales experience. Must be comfortable with in person custom facing meetings

Responsibilities:
Develop a relationship with corporate clients
Build strategies and sales funnel aimed at generating existing customers inquiries
Secure contracts with corporations Manage and improve our enterprise sales

Achieve sales targets and execute sales strategies as a member of a sales team.
Start and manage the whole sales cycle, and be the focal point in all relations with an existing client (repeat flow).
Develop sales and relationship with current clients and follow up on referrals.
Build long-term relationships and referrals with senior managers

Collaborate with A2Zonrent founding team member on new business improvements based on feedback from customers and observations

Qualification

Candidates with experience in similar industries will be given preference.
Ability to hold oneself accountable for achieving high levels of individual and - organizational performance.
Outstanding professional and personal references.
Highly energetic, self-motivated, and goal oriented