Job Responsibilities:
Handle last-mile delivery calls to ensure successful order deliveries and reduce RTO.
Contact customers with abandoned carts and assist them in completing their purchases.
Resolve customer queries related to orders, deliveries, returns, exchanges, refunds, and cancellations via phone, WhatsApp, email, or chat.
Coordinate with logistics and internal teams for timely issue resolution.
Maintain accurate records of customer interactions and follow-ups.
Requirements:
Good communication skills in Hindi and English.
Basic computer knowledge (Excel, Google Sheets, CRM/Shopify preferred).
Strong customer service and problem-solving skills.
0–2 years of experience in customer support or telesales is preferred.
Key Skills: Customer Support, Calling, Follow-ups, Order Management, Problem Solving, Communication.
Shubham Vishwakarma
Full Stack Developer - Averlon
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* Junior Architect – Project planning
* Coordinating with clients
* Supporting design and execution-related tasks.
NOTE : B.ARCH candidates only eligible , no civil candidates
Overview:
Join our team at YoHo Design as a Sales Associate and play a pivotal role in driving sales growth and enhancing customer satisfaction. As a Sales Associate, you will be responsible for providing exceptional service to clients, assisting them in selecting products and services that meet their interior design needs, and contributing to the overall success of our firm.
MUST HAVE 1YR OF EXP INTO INTERIOR DESIGN BACKGROUND AND SALES EXP.
Key Responsibilities:
1. Customer Service: Provide exemplary customer service by greeting clients, assessing their needs, and guiding them through the selection process.
2. Product Knowledge: Develop a deep understanding of our products and services, including furniture, accessories, lighting, and design consultation services.
3. Sales Generation: Actively engage with clients to identify opportunities for sales, upselling, and cross-selling of products and services.
4. Consultative Selling: Utilize your knowledge of interior design principles to offer personalized recommendations and design solutions to clients.
5. Relationship Building: Build and maintain strong relationships with clients to foster repeat business and referrals.
6. Order Management: Assist clients with placing orders, processing payments, and coordinating delivery and installation.
7. Merchandising: Maintain a clean and organized showroom environment, ensuring that products are properly displayed and inventory levels are monitored.
8. Administrative Tasks: Perform various administrative duties, such as maintaining client records, generating sales reports, and responding to inquiries via phone, email, or in person.
9. Collaboration: Work closely with other team members, including designers, project managers, and administrative staff, to ensure a seamless customer experience.
10. Continuous Learning: Stay updated on industry trends, product developments, and best practices in interior design and sales techniques.
PythonRequired Skills:
• Basic understanding of machine learning concepts and algorithms
• Proficiency in Python and relevant libraries (NumPy, Pandas, scikit-learn)
• Familiarity with data preprocessing techniques
• Knowledge of basic statistical concepts
• Understanding of model evaluation metrics
• Basic experience with at least one deep learning framework (TensorFlow, PyTorch)
• Strong analytical and problem-solving abilities
Application Process: Create your profile on our platform, submit your portfolio, GitHub profile, or sample projects.
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptLooking for Python with React.
Python frameworks like Django or Flask.
Develop RESTful APIs or GraphQL endpoints
Java- 5+ Years Java/JEE development experience in an enterprise.
- 3+ Experience in #Grails Web Framework and #Groovy Language.
- Must have experience integrating Grails code with front-end JavaScript frameworks including Jquery.
- Must have experience working with XML and JSON using Grails, JMS and Web, services, XML, Apache Tomcat, SQL and Unix and GIT.
- Experience with RDMS concepts and SQL.
- Experience with RESTful Web Services.
- Understanding of proper application design techniques and methodologies.
- Proficient understanding of SDLC processes desired – Agile
Go Programming (Golang)
NodeJS (Node.js)Javascript
Amazon Web Services (AWS)About the Role
Initiate and drive technical decisions on a multi-functional, Agile team alongside product management, product design, and engineering
Work closely with product to translate abstract business and product requirements into crisp technical specifications along with a delivery roadmap
Resolve blockers and help the team stay productive
Perform code and design reviews
Take part in building the team and iterating on hiring processes
Must have Requirements for the Role
8+ years of experience in a highly technical role at hyper-growth startup or fast-paced company and 2+ years of experience leading a team
Production level experience with Node.js or Go mandatory.
Experience building highly available and performant applications in any major programming language (e.g. Node.js, Go, Javascript)
In-depth knowledge and experience working with major cloud platform (e.g. AWS (must have experience))
Experience leading product teams
You are a good communicator who can explain technical concepts to product managers, designers, support and other engineers
Demonstrated ability to work well with others in a team environment and with geographically distributed teamsIn-depth knowledge of database and web security
How We Define Success:
Ensure the projects are delivered within reasonable timelines that meet the acceptance criteria set by the stakeholders
Ensure technical debt is being measured and tackled
Ensure the non-functional requirements are being taken into account while delivering features: performance, security and testing
Nice To Have, but Not Required:
Good understanding of GCP, AzureWorked in a early-stage startup environmentGood understanding of micro services
JavaNodeJS (Node.js)Amazon Web Services (AWS)What you will do:
- Playing a part in defining software architectures – collaborate with leads to explore existing systems, determine areas of complexity, uncover potential risks to successful implementation, and learn the applications’ capabilities.
- Implementing solutions as per technical design for new features and changes to existing components.
- Participating in the full development lifecycle of new functionality and enhancements to existing applications.
- Committing to producing high quality, highly performing and robust software within agreed time estimates and to agreed quality standards.
- Managing all stakeholder expectations.
- Working alongside global teams.
- Taking responsibility for successful delivery.
- Being able to work in a fast paced Agile/SCRUM environment.
- Following coding standards, building appropriate unit tests, integrating tests and deployment scripts.
- Assisting in defining software architectures – Collaborating with leads to explore existing systems, determining areas of opportunities.
- Translating designs and style guides provided by the Design team into functional user interfaces, ensuring cross browser compatibility and performance.
- Contributing to continual improvement by suggesting improvements to user interface, software architecture or new technologies.
We are a rapidly growing SaaS Software Company looking for a Sales Associate who can help
build a portfolio of new accounts and manage the relationships with existing clients to create
new business for the company.
As part of the Sales team, your work will include but shall not be limited to:
● You will be responsible for actively and professionally managing the entire sales cycle
from lead generation, lead management, arranging appointments, software
demonstrations, preparing proposals and presentations, and negotiating and closing the
deals
● Research prospective customers and industries where our software can be a good
fit
● Create and manage a strong sales pipeline
● Identify leads at CXO, VP and Manager level
● Contact and follow up with prospective clients via multiple channels and schedule online
appointments
● Understand client requirements and suggest ways in which our software can be helpful
to them
● Give presentations and demonstrations of our software
● Create proposals, follow up with the client's post demo session, understand and answer
all the follow-up questions
● Work with technical resources who can assist in the analysis and consultation process
● Close leads and help start with the software implementation activities
● Ensure correct billing and invoicing
● Manage client communication and expectations
● Regularly follow up with the clients to seek feedback on our product and service
● Understand business requirements of existing clients and cross-sell complementarily
products and services
● Plan and execute sales activities that will ensure sales growth objectives
● Attend and represent the Company at local and national exhibitions and meetings
Desired Candidate Profile
● Proven work experience of 1-3 years in SaaS Sales preferably
● Excellent relationship building and communication skills - comfortable with CxO level
engagements
You’re assertive, empathetic, flexible, active listener, and persuasive
● You are a public speaker, polished presenter with a service-oriented focus
● You’re a self-starter with the ability to build relationships, communicate product
knowledge, and close deals quickly
● You have a proven track record in cultivating new relationships with customers, translating their business goals into solutions
Education
Bachelor's or Master’s degree in business, marketing, or a related field
Selection Process
Step 1: If the job description interests you, please try to solve the assignment mentioned in the
below document
https://drive.google.com/file/d/1N30vd9XXZ0p7MVKTxuPyhczErJtj5b_0/view
Step 2: Submit your assignment on the email ID mentioned in the assignment document
Step 3: We’ll review the assignment. If found suitable, we’ll schedule a video interview via
Google Meet
Step 4: We’ll take a 30 to a 60-minute video interview
Step 5: After the interview, if we think you’ll be able to do the work as per this job description,
we’ll confirm it with you
Step 6: If you are keen to join us, you can accept the offer and join as soon as you can! It is a full-time work-from-office role from our office in Malad West, Mumbai (near Infinity Mall on Link
Road)
About Cointab
Cointab Software Private Limited is a Mumbai-based startup that provides automated reconciliation software to some of the largest companies in India to help them reconcile their
financial data as well as prepare financial and analytical reports and MIS.
https://www.cointab.in
Experience playing the Scrum Master role for at least two years for a software
development teams that was diligently applying Scrum principles, practices, and
theory.
• Should have handled multiple scrum teams
• Good skills and knowledge of facilitation, continual improvement, and increasing
transparency
• Knowledge of metrics and measurements in continuous improvements
• Preferred Skills/Experience (Any of these is a plus)
• Knowledge of other Agile approaches: Kanban is needed.
• Any knowledge and/or experience with Agile techniques is a plus: User Stories, TDD,
Continuous Integration, Continuous Testing, Pairing, Automated Testing
• Previous experience as a developer, QA, business analyst
• Excellent communication and facilitation skills
• Knowledge about JIRA and its workflow handing is a plus
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon