Key Responsibilities
Handle customer queries via phone calls, emails, and chat support.
Provide timely and accurate solutions to customer concerns.
Maintain a high level of customer satisfaction and service quality.
Escalate complex issues to the relevant teams and ensure proper follow-up.
Record and update customer interactions in CRM/support systems.
Coordinate with internal teams to resolve customer issues efficiently.
Provide customer training and guidance on product features, processes, and usage to enhance customer experience and satisfaction
Assist customers with product-related information and troubleshooting.
Prepare customer support reports and feedback summaries.
Required Skills
Minimum 2+ years of experience in Customer Support, Client Servicing, or Customer Success.
Excellent verbal and written communication skills in English.
Strong problem-solving and customer-handling abilities.
Ability to manage multiple customer requests simultaneously.
Good interpersonal and relationship-building skills.
Basic knowledge of CRM and ticketing tools.
Positive attitude, patience, and a customer-centric approach.
Qualification
Bachelor's degree in any discipline.
Excellent communication and presentation skills.
Proficiency in MS Office and email communication.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Stellen Infotech
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We are seeking a skilled and organized HR cum Admin Executive to manage both human resources and administrative operations. The ideal candidate will be responsible for ensuring smooth day-to-day office functioning, maintaining facilities, and supporting HR processes efficiently.
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- Oversee building and facility maintenance – ensure all infrastructure, utilities, and services are running smoothly
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- Has strong experience in facility/building management and administration
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This role is ideal for someone who enjoys managing both people and operations and can ensure that the workplace remains productive, organized, and well-maintained.
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Amazon Web Services (AWS)Company Description
Evoqins is an end-to-end digital product development team focused on maximizing the scalability and reliability of global businesses. We specialize in a wide range of domains including fintech, banking, e-commerce, supply chain, enterprises, logistics, healthcare, and hospitality. With ISO 9001 certification and a 4.9-star Google rating, we are proud to have 120+ satisfied customers and an 87% customer retention rate. Our services include UX/UI design, mobile app development, web app development, custom software development, and team augmentation.
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● Excellent communication skills.
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conceptualize and run social media programs across platforms.
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skills.
● Ability to pitch campaigns and negotiate with influencers
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Javascript
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Angular (2+)
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- Mature, thoughtful, and a natural fit for a collaborative, team-oriented culture
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- Spring Boot & Microservices architecture
- Strong foundation and expert knowledge in the area of Core Java and J2EE standards.
- Sprint IOC & Spring MVC
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- Proficiency with JavaScript and HTML5
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Android Development
KotlinJavaWe are looking for a self-driven, passionate Android developer who can join our mission in building a product that solves real problems in the simplest and most elegant manner possible. We want to make financial services inclusive and accessible to all.
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MongoDBWe are looking for a Senior Back-end Node.js Developer who is passionate about design, architecture, and programming. Responsibilities include implementing business logic and developing APIs and services. Your primary focus will be development of all server-side logic, definition, and maintenance of databases, and ensuring high performance and responsiveness to requests from the front-end. If you are also passionate about Node.js and software design/architecture, we’d like to meet you.
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JavaReact.js
Spring BootOur goal is simple - Provide a new way to do Insurance, which is secure, easy, and focuses on the consumer while staying compliant with the frameworks laid down by the regulator.
Think of us as the one-stop-shop for all your insurance needs without the hassle of having to set-up and manage your own complex insurance infrastructure.
Why Explore a Career with us?
The Insurance ecosystem in India is currently fragmented and distributed. Claims in Insurance are stressful because of the lengthy processes and long wait times before they are settled. We are here to change that and make Insurance Simple.
We know that ours is a lofty vision, but we are in it for the long haul. Our work will give everyone the ability to sell Insurance to their customers and improve the economy. For this - we need co-creators who share our vision. We want to do it together with a team of like-minded people who are in it to reinvent the way we do Insurance and potentially connect the entire ecosystem. We want to grow fast while creating a sustainable business and bring about disruption in an
industry, which in a post-COVID world, needs to be disrupted for the better!
Quick Facts
Founded in: 2019
Number of Employees: 10 - 50 employees
Industries: Banking / Financial / Insurance, Computer Software / IT / Internet
Headquarters: Mumbai
Technology Stack: Java SpringBoot, MongoDB, MySQL, React, AWS
Description
This is a mission-critical role. We are a small, diverse, agile, and high-performance, engineering team. We're looking for versatile developers who will:
Innovate our existing product and work on creating tools that crunch integration times and time to market
Improve through peer-learning and transmit them to the Assurekit dev ecosystem.
Take ownership and get the job done.
We are clear. We need role shapers, not role takers.
Key Responsibilities
You will be responsible for the design, development, and delivery of our web-based application in an agile manner built on Java Spring Boot, React My SQL, and Mongo DB.
You will be expected to write code on a day-to-day basis while testing it on real-world use cases
You will be an independent owner of your feature on the platform.
You will be a part of the core software development team and are expected to participate in all development cycles.
You will be responsible for the closure of business requirements end-to-end by working cross-functionally and will be expected to mentor and drive other members of the team.
We are looking for a self motivated and passionate individual, with strong desire to learn and ability to lead. This position is for a Flight Test Engineer, with exposure to building and flying sUAS (RC Multirotors and Fixed wings). See the detailed job description below.
Responsibilities
• Plan and execute flight test plans for new software features, electronics, sensors, and payloads.
• Perform hands-on mechanical and electrical integration of new hardware components on the internal fleet of test vehicles for R&D and testing.
• Troubleshoot and debug any components of a drone in the office or in the field. Maintenance of vehicles – keep the fleet ready for flight tests.
• Participate in defining and validating customer workflows and enhancing User experience.
• Coordinate cross-team efforts among FlytBase engineers to resolve issues identified during flight tests.
• Drive collaboration with FlytBase Developer team, Business Development team and Customer Support team to incorporate customer feedback and feature requests into FlytBase’s product development cycle.
• Learn about the domain and competitors to propose new drone applications, as well as, improvements in existing applications
Experience/Skills
• Experience in flight testing and operating/piloting small UAS and/or RC aircraft (both fixed-wing and multirotor systems).
• Experience in using flight-planning and ground control station software.
•Familiarity with UAV platforms, like, Pixhawk, DJI, Ardupilot and PX4.
•Experience in integrating, operating, and tuning autopilots on a variety of unmanned vehicles.
•Basic knowledge of electrical test equipment (multimeter, oscilloscope) and UAS sensors.
•Ability to work hands-on with electro-mechanical systems including assembly, disassembly, testing, troubleshooting.
•Good verbal and written communication skills.
Good to have
• RF communications fundamentals.
• Passionate about aerial robots i.e. drones.
• Programming languages and scripting for engineering use (C++, C, MATLAB, Python).
Compensation:
As per industry standards.
Perks:
+ Fast-paced Startup culture
+ Hacker mode environment
+ Great team
+ Flexible work hours
+ Informal dress code
+ Free snacks
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon