Key Responsibilities
Handle customer queries via phone calls, emails, and chat support.
Provide timely and accurate solutions to customer concerns.
Maintain a high level of customer satisfaction and service quality.
Escalate complex issues to the relevant teams and ensure proper follow-up.
Record and update customer interactions in CRM/support systems.
Coordinate with internal teams to resolve customer issues efficiently.
Provide customer training and guidance on product features, processes, and usage to enhance customer experience and satisfaction
Assist customers with product-related information and troubleshooting.
Prepare customer support reports and feedback summaries.
Required Skills
Minimum 2+ years of experience in Customer Support, Client Servicing, or Customer Success.
Excellent verbal and written communication skills in English.
Strong problem-solving and customer-handling abilities.
Ability to manage multiple customer requests simultaneously.
Good interpersonal and relationship-building skills.
Basic knowledge of CRM and ticketing tools.
Positive attitude, patience, and a customer-centric approach.
Qualification
Bachelor's degree in any discipline.
Excellent communication and presentation skills.
Proficiency in MS Office and email communication.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Stellen Infotech
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(Junior) IT PLM System Engineer
Company Name: Trelleborg
Company Website:
Website: www.tss.trelleborg.com/tssindia
Location: BANGALORE - Hosa Road
About Company
Company Profile
Trelleborg Sealing Solutions (TSS), a business area of Trelleborg Group is headquartered in Sweden, with manufacturing locations and marketing network across the world.
Trelleborg Group is the world's largest non-tire rubber supplier with presence in almost 40 countries and employing about 16700 people. 2022 worldwide sales figures stood at SEK 30 Billion (Euro 2.8 billion) in the 2 business areas (Trelleborg Industrial Solutions and Trelleborg Sealing Solutions).
Trelleborg Sealing Solutions is a leading global supplier of precision seals for the Industrial (No. 1 in Europe), Automotive (leading in specific niches) and Aerospace markets (No. 1 in Europe / No.2 in US). Vital Statistics are as follows:
➢ Sales: Over Euro 1473 M
➢ Employees: 9,500 approx
➢ Manufacturing in 44 Sites
➢ 62 Customer Solution Centers, 12 R&D, 2 Customer Innovation Center and 7 SCM Centers.
Trelleborg Sealing Solutions India was founded in 1978 as Rollon Bearings, joined the Trelleborg Group in 2005. The company with about 700 employees in manufacturing facilities and marketing offices (including 9 Home Offices) across India has been successful in creating strong footholds in the Sealing market of the country (Location Details on next page) and is recognised as the Leading Sealing Solution Provider in India.
It has its major customers in segments like Aerospace, Automotive, Railways, Industrial applications, Power, Agriculture, Life science etc.
The various benefits that these customers observe while partnering with TSS are:
- Product Quality and Value for Money
- Technical Acumen of the Application Engineering department that provides guidance for customised solutions.
- Local Technical Support to understand the customer needs in a better way.
- Systematic Logistic Management to support JIT and serve customer schedules with high level delivery performance.
- A world class manufacturing facility and streamlined imports, which enables a wide range of product portfolio.
TSS India is not about products but about providing Solutions to our Customers.
Business Unit: Trelleborg Sealing Solutions , #22/9, Beratena Agrahara, Hosur Main Road, Bengaluru - 560100 Karnataka, India
Mode of Working: Work From Office
Responsibilities
Position title: (Junior) IT PLM System Engineer
Summary -
This role involves aiding in the implementation of CAD and PLM solutions while collaborating with global business stakeholders to translate business requirements into effective, industry-standard solutions. It focuses on maintaining existing solutions and developing new solutions based on user feedback, grounded in industry best practices.
Additionally, identifying opportunities to simplify applications. The position also supports the standardization of engineering tools like CAD/CAM/CAE globally, inclusive of data analysis to identify root causes and resolve errors and operational issues.
Responsibilities:
- Administration of Teamcenter, including license management, Teamcenter Installation, Configuration, Deployments, maintenance, and update Teamcenter patches
- Independently work to implement enhancements
- Interact with business for important and impactful projects
- End user & customer satisfaction with current business process
- Conducting system testing, troubleshooting, and assisting issue resolution to ensure a stable and reliable PLM environment
- Support users / key users in functional area through an established Service Desk / ticketing system, concentrating on the incident and problem resolution. Execute end user training for appropriate areas
- Work as part of project team to deliver on the scope defined in the project
- Experience with Siemens Teamcenter product configuration
- Experience with Siemens NX customer default administration and NX Open scripts
- Proficiency in PowerShell scripting
- Ability and willingness to develop new tools & web applications that help the CAD community
Education and Experience:
- Information Technology or Engineering background
- At least 3 years of experience in Teamcenter and NX projects
- Knowledge about Siemens Teamcenter Architecture & Data model
- Experience with BMIDE configurations and deployments
- Knowledge of NX and NX integration including customer default managment
- Experience with NXOpen automation scripting
- Knowledge of Catia TCIC integration
- Proficiency with workflow designer
Competencies:
- A strong Team player
- Strong communication skills
- Outstanding interpersonal skills, including the proven ability to work across different audiences, personalities and experience levels
- Great skills for inter-team collaboration & integration
- Thinking out of the box and coming up with excellent solutions
- Self-motivated with ability to coordinate projects and report status and progress
- Proficiency with the English language
Behavioral Characteristics
- Self motivated
- Passionate about learning new things and taking challenges positively.
- Eager to learn the capability
- Able to communicate ideas effectively
- Ability to communicate effectively with business users and other IT Groups
- High level of self-control and good personal time management.
- Flexible adaptation to business process alignment with the system and industry best practices
Geography to cover and Travel requirements
- Able to travel globally and work effectively in a remote situation dealing with all levels of the organization.
- Role is a global role with scope including all TSS sites.
- Day and overnight travel up to 25% may be required to domestic & international locations.
Key Interfaces and Stakeholders
- Internal engineering community, including R&D, Manufacturing Operations of both plastics and elastomers, and Aerospace.
Interview process: 2 rounds - Virtual interview and 1 round Face to Face
Any other Criteria
- Notice Period: Below 60 Days only. No Negotiation on Notice Period
- Gender: Female and Male; Female preferred
- Qualification: Information Technology or Engineering background
- Experience: 3+ years
- We don’t consider candidates who have changed multiple companies.
- Without mandatory skills experience, the candidate profiles will not be considered
- We want a candidate from Bangalore/Karnataka; we can look for a candidate from Tamil Nadu, Andhra Pradesh, and Kerala. Other Location candidates will not be accepted.
Java
Spring Boot
KotlinJob Summary
We are looking for a Senior Backend Engineer with strong experience in Java, Spring Boot, and Microservices architecture. Candidates with server-side Kotlin development experience are highly preferred. Strong software engineering fundamentals, REST API development expertise, and experience building enterprise-scale applications are essential.
The ideal candidate should be passionate about clean code, testing, scalability, and product/platform engineering.
Key Responsibilities
- Design, develop, and maintain scalable backend applications using Java and/or Kotlin.
- Build and enhance RESTful APIs and microservices-based applications.
- Develop high-performance, secure, and reliable enterprise applications.
- Participate in system design, architecture discussions, and technical decision-making.
- Write clean, maintainable, and well-tested code following industry best practices.
- Implement and maintain automated unit tests, integration tests, and other testing strategies.
- Collaborate with Product, Engineering, and DevOps teams to deliver high-quality solutions.
- Troubleshoot production issues and optimize application performance.
- Mentor junior developers and contribute to engineering excellence initiatives.
Required Skills
- 6–8+ years of backend development experience.
- Strong proficiency in Java.
- Experience with server-side Kotlin (preferred) or willingness to learn and work extensively in Kotlin.
- Hands-on experience with Spring Boot and Microservices architecture.
- Strong experience developing REST APIs.
- Experience building enterprise-grade applications.
- Good understanding of software design patterns and object-oriented programming principles.
- Strong knowledge of unit testing frameworks such as JUnit, Mockito, or equivalent.
- Experience with Test-Driven Development (TDD) is highly desirable.
- Knowledge of CI/CD pipelines and version control systems such as Git.
- Experience working with relational and/or NoSQL databases.
Amazon Web Services (AWS)
grafanaTechnical Requirements
Any one Cloud Certification is madatory (AZ104 / AWS solution)
· Strong knowledge of application operations in cloud environments (Azure - Must , AWS understanding)
· Proficiency in monitoring and observability tools (Datadog, Grafana, Prometheus, ELK).
· Experience with incident management, RCA, and operational troubleshooting.
· Understanding of CI/CD concepts, tooling and ability to work with release teams.
· Familiarity with infrastructure components: load balancers, storage networking, DNS and certificates.
· Experience with automation and scripting (Bash, Python, PowerShell).
· Knowledge of application deployment patterns (blue/green, rolling, canary).
· Understanding of security practices: access controls, vulnerability handling, compliance alignment.
· Ability to interpret logs, metrics, traces, and performance data.
· Experience managing multi-environment application lifecycles (Dev, QA, UAT, Prod).
· Experience with Infrastructure as Code (IaC) tools such as Terraform, ARM, AWS CloudFormation for
environment provisioning and configuration consistency.
Functional Requirements
· Ability to ensure 24x7 application reliability and operational excellence.
· Manage end-to-end application lifecycle including deployments, configurations, and environment
health.
· Collaborate with engineering, CloudOps, and Security teams to ensure smooth operations.
· Own operational KPIs such as uptime, MTTR, change success rate, and SLA/SLO adherence.
· Perform release coordination, deployment validation, and post-release monitoring.
· Lead incident response, communication, and escalation handling.
· Participate in change management and risk assessments for all application changes.
· Maintain runbooks, SOPs, and operational documentation.
· Drive continuous improvement for operational workflows and process maturity.
· Support audit, compliance, and security requirements for applications.
Job Position - Website consultant
Experience - 0 to 3 years
Salary - Hike on last drawn
Shift Timing - Morning 7.00am to 4.00 pm /
Night - 8.00 am to 05.00 pm/09.00 am to 06.00 pm
Work mode - Work from Office
Freshers can also apply
Qualifications And Skills
Excellent in English Communication skills
At least 6 months experience in website selling process
Freshers can also apply
Comfortable in outbound and sales process
Immediate joiners preferred
Roles And Responsibilities
• Coordinate with B2B clients to gather requirements and deliver tailored web solutions aligned with their business goals.
• Generate leads by identifying potential business opportunities and promoting our web development services.
• Facilitate the B2B process by effectively engaging with businesses to drive transactions and partnerships.
• Engage in website selling activities, presenting our web solutions as optimal choices for client needs.
• Work collaboratively with the development and design teams to ensure project delivery meets quality standards.
• Adapt to night shifts and potentially morning shifts, ensuring consistent availability for client interactions.
• Maintain clear and consistent communication with peers and clients, ensuring transparency in project status and progress.
• Identify and address client queries and challenges, providing solutions that enhance client satisfaction and project success.
Interested Call Ankita
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDBHelp us design and build more awesome eCommerce platforms.
We're the tiny team behind open-source projects like Sapper Commerce, commercial products like Litekart. We're hiring another programmer to help us build more awesome features and UI for the eCommerce platform.
About the job
We're looking for someone to work closely with Swadesh (that's me, the guy who created Litekart!) to help shape and build the future of our tools and products.
You'd spend your time developing and improving existing projects, for example:
Integrate new e-commerce web designs
Building new components and pages
Implementing a componentization strategy for our Litekart templates to extract repeated patterns and make our existing components easier to maintain and faster to develop
...as well as contributing directly at the product strategy and creative level to new projects, such as:
Designing and developing learning management platform, hospital management, garage management
Planning and developing a new SaaS eCommerce
Building a live interactive demo application using Litekart to help potential customers see what's possible
Adding support for multiple themes to Litekart
We'd also do a ton of open-source work together, like:
Working on new Litekart features like dark mode support or animations
We're only four people (you'd be number five) which means that even though we each have our areas of expertise, we all wear many hats. We're looking for a programmer, but you'd also help out with things like:
Managing GitHub issues and fixing bugs
Writing and improving the documentation for the tools we make
Writing test cases for the frontend as well as back
Answering customer support questions
Troubleshooting problems for users in places like Twitter and Discord
If you've ever maintained an open-source project, working with us carries a lot of the same responsibilities.
Here are a few recent projects you might have worked on if you were already part of the team:
About you
We're looking for someone with very strong front-end skills who is an expert in Javascript, with experience in a back-end framework like NodeJS. More important than specific technical skills though is that you're a strong problem solver who loves to learn — we're not experts in everything and we don't expect you to be either.
You might not call yourself a designer, but you know great UI design when you see it and you know when something isn't up to par. Details matter to you, and if the text in a button is off-center by a pixel you will go to the end of the earth to figure out why.
We don't care if you went to school (I dropped out of both university and college!), we just care about what you can do and how you do it. We're all just makers and tinkerers, so as long as you love to build awesome stuff you'll fit right in.
Here are some of the technologies we work with day-to-day right now:
NodeJS, MongoDB, Svelte, React, Vue, TailwindCSS, Flutter
Pay and benefits
This is a full-time (50-hour per week) position, and you can choose your own hours. All we ask is that you plan to overlap around ~4 hours per day with 7am-9pm IST because I am sick of always programming by myself.
The salary for this position is between 4,00,000 — 9,00,000 INR based on experience.
We are not interested in tracking time but just to guide you on the right track you will be tracking for the initial few days.
We are committed to working at a sustainable and healthy pace, and we believe 9-10 hours is more than enough time to get a solid day's work done.
How to apply
To apply, write something specifically for this position that tells us why we're a great fit for each other, and what you see the future being like if we work together. Tell us what you're excited about in the industry these days, and what you're betting on for the future. Is there a project or feature you'd love for us to build together? Tell us about that too!
We don't ask for your resume but that doesn't mean we're not interested in what you've worked on in the past, we're just leaving it up to you to tell your own story the way you want to tell it.
We understand that not everyone has the same amount of time to dedicate to their application (I work from home with a four-year-old!), so don't feel like you need to spend 12 hours on it to stand out. As long as you sound like someone who could be a great fit when we're actually working together day-to-day with the same time constraints, we really want to meet you.
Give us a link to whatever you put together in the "Your application" field when applying.
We're accepting applications until Aug 15, 2022 at 10pm IST. There are no bonuses or penalties for submitting early or close to the deadline, so submit your application whenever works best for your own schedule. We're planning to start interviews early Aug, and aiming for a start date of mid Aug.
Can't wait to hear from you!
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.
JavaSpring Boot• Hands on RDBMS experience with Oracle/ PostgreSQL/ MySQL/SQL
Server including transaction management, SQL programming, data
modelling, etc.
• Must have proven track record of logical data modeling and physical
data modeling
• Experienced in using ORM frameworks like Hibernate, etc.
• Basic understanding of NoSQL systems like Redis (Key-Value store),
MongoDB (Document store), Elasticsearch (Search / Document store)
• Design, Development & Deployment of Microservices using Spring
Boot or any other framework.
• Understanding of building EDA-based (Event Driven Architecture)
systems.
• Basic understanding of any public cloud (AWS, Azure, GCP)
• Ability to design & architect a system that exhibits basic
characteristics like modularity, configurability / extensibility, scalability
& availability.
• Maven / Gradle
• Experience in using & configuring Jenkins.
• Experience in using & configuring SonarQube.
Essential Requirements
• Hands-on with Java Platform (1.5 & above) having proficiency in OOPs
concepts, Collections,
• Generics, Streams, Multi-threading (Executor Framework), Functional
Programming.
• Design & Development of REST Web Services (Spring MVC / REST /
Jersey / Apache CXF, etc.)
• Hands-on experience using Spring framework (4.x & above)
• Core / Beans
• MVC / REST
• Security
• Spring Data / JPA
• Spring Test / JUnit
• JMS
What is the role?
Product Manager for this company will be responsible for the product features, analysis, documentation &
release execution throughout the lifecycle of the product portfolio. This includes feature specs,
listening to customers, creating business requirements, driving functional requirement, driving this
through development and successfully launching new product features. To read more about the kind
of qualities we are looking for this role, please checkthis link
Key responsibilities
• Develop business cases for each product feature to demonstrate feasibility
including target pricing and margin, addressable and realizable market,
SWOT analysis, estimated development, implementation, and support costs
etc.
• Solve customer problems and build functional, technical and design
specifications for the solution.
• Help define the value proposition of the product for the sales team and help
develop the sales tools that support the selling process of your products.
• Research and understand competitive offerings in your sector.
What are we looking for?
• An enthusiastic individual with 3+ years of experience in product
management.
• We would prefer candidates from Fintech, ecommerce, rewards, loyalty and
incentives.
• Candidates from IIT, NIT, BITS, NSIT, and other premier engineering colleges
ll be preferred.
• We'll look forward to technical skills required for a product role along with
soft skills required to manage multiple stakeholder roles. Rest we can explore
together during our interactions. If you find yourself to be someone that fits
this requirement then read on.
Whom will you work with?
You will closely work with technology, design, sales and customer care teams. You will report
to the head of product development.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between
concepts, yet maintain the quality of content, interact and share your ideas and have loads of
learning while at work. Work with a team of highly talented young professionals and enjoy
the comprehensive benefits that company offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF,
Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and
Compass. Company works with over 1000 global clients. We help our clients in engaging and
motivating their employees, sales teams, channel partners and consumers for better business
results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we
will wait for a reasonable time of around 3-5 days before we screen the collected applications
and start lining up job discussions with the hiring manager. We assure you that we will
attempt to maintain a reasonable timeframe for successfully closing this requirement. The
candidates will be kept informed and updated on the feedback and application status.
Founded in 2015 by a CII member and serial entrepreneur, our client is democratizing and digitizing the Indian health & fitness ecosystem by offering workouts close to your home, office or your favorite neighborhood.
As a Telesales Executive, you will be responsible for lead conversions and convincing customers to sell, cross-sell and up-sell various company products.
What you will do:
- Increasing brand awareness through customer interaction
- Recommending potential innovations in products and services to the management by collecting and analyzing customer information and needs
- Understanding customer requirements and influencing them to buy/renew products and services by sharing relevant product information
- Increasing renewal rates of products and users and reducing churn along with identifying opportunities for continuous improvement
- Regularly calling users and creating follow-ups with interested leads to increase sales in various locations
- Working closely with members of other teams to translate business needs and product requirements into new solutions for customers
- Building sustainable relationships of trust through open and interactive communication
- Maintaining quality customer service by following the standards set by the organization and increasing brand awareness through customer interaction
- Logging and regularly maintaining a report for calls done and follow ups made
- Handling in-house Customer Relationship Management (CRM) tool to efficiently manage all touch points with customers from time of sign up till purchase and beyond
Desired Candidate Profile
What you need to have:- 1- 2 Years of experience
- Good communication skills
Adobe Illustrator
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon