Key Responsibilities
Handle customer queries via phone calls, emails, and chat support.
Provide timely and accurate solutions to customer concerns.
Maintain a high level of customer satisfaction and service quality.
Escalate complex issues to the relevant teams and ensure proper follow-up.
Record and update customer interactions in CRM/support systems.
Coordinate with internal teams to resolve customer issues efficiently.
Provide customer training and guidance on product features, processes, and usage to enhance customer experience and satisfaction
Assist customers with product-related information and troubleshooting.
Prepare customer support reports and feedback summaries.
Required Skills
Minimum 2+ years of experience in Customer Support, Client Servicing, or Customer Success.
Excellent verbal and written communication skills in English.
Strong problem-solving and customer-handling abilities.
Ability to manage multiple customer requests simultaneously.
Good interpersonal and relationship-building skills.
Basic knowledge of CRM and ticketing tools.
Positive attitude, patience, and a customer-centric approach.
Qualification
Bachelor's degree in any discipline.
Excellent communication and presentation skills.
Proficiency in MS Office and email communication.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Stellen Infotech
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- Pursuing or recently completed a degree in Media, Marketing, Mass Communication, or related field
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- Comfortable handling on-ground shoots in Bangalore
- Basic knowledge of video editing tools
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- Experience managing Instagram or YouTube pages
- Basic graphic design skills (Canva, Photoshop, etc.)
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Location: Ahmedabad
Experience: 1–3 Years
Qualification: ITI / Diploma / Degree in Mechanical Engineering
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We are seeking a skilled and dedicated Service Engineer (CNC Bending Machine) responsible for installation, servicing, troubleshooting, and preventive maintenance of CNC bending machines. The role involves ensuring efficient machine performance and providing timely technical support to clients.
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- Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
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5 years’ experience in web development with a server-side language such as PHP(framework such as Laravel, Zend, CodeIgniter)
Experience in Python.
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Job Location- Gurgaon sector 39 Unitech Cyber Park
5 Days working- Work from office
http://www.ultracommerce.co">www.ultracommerce.co
- Driving sales planning and sales strategy for the D2C platform
- Creating necessary data reports and running data-driven decisions to optimizing sales, improving customer journey and streamlining operations
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- Leading cross-functional collaboration with brand, performance, content and influencer marketing teams to execute campaigns and create performance reports
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- 2+ years experience as a Brand Manager / Category Manager / Marketing Manager or similar experience in a startup also works
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- Marketing - Has managed marketing strategy; worked with cross-functional teams to execute marketing campaigns
- ECommerce experience - Should have a fair understanding of online/digital sales and marketing - Familiar with managing digital campaigns and online customer journey
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Games2win World :
Games2win is a leading global mobile games publisher. Our games have over 400 million downloads and are played by over 15 million monthly active players. We take pride in building our own Intellectual Property (IP) and using the strength of our consumer love to market our games! That’s why most of our downloads are generated without advertising support or paid installations.
A few of our global hit titles are Driving Academy, Decisions, International Fashion Stylist, and many more.
To learn more about us, visit https://games2winmedia.com/company-profile/">https://games2winmedia.com/company-profile/
Based in: Mumbai / Remote
As a UI/UX Artist, you will be working on the overall user experience of the game in all aspects and phases of production, you propose solutions to translate game design requirements into usable and memorable graphical user interfaces
What do you need to do? (Role and Responsibilities)
- You will work closely with the Product Managers and Game Designers to create clean, clutter-free, user-centric, trendy and easy to understand user interfaces (UI) for mobile games.
- You need to be dedicated to researching and playing hundreds of mobile games to understand best practices in the Industry.
- Work on the UI design (Flows, Menus and HUDs) as per requirements.
- Explore and create high fidelity mockups and then the individual graphical elements needed for mobile screens, including iconography.
- Create wireframes or modify existing screen flows based on design specifications or feedback.
- Apply and maintain a consistent look and feel throughout the UI.
- Ability to make design decisions and take on design problems independently, present and sell design concepts.
Who could you be? Background and Experience:
- You should have a background in graphic design/interaction design/HCI related areas. You should have at least 4-5 years of experience in mobile games/apps.
- At least shipped 5 apps/games as an UI/UX Artist.
- You are proficient with prototyping tools such as Axure, Adobe XD, Figma, Sketch, Photoshop, Illustrator or other software for creating flowcharts, wireframes and Final UI Design mock-ups.
- Hands-on experience or knowledge of Unity 3D is a plus.
- Strong foundational graphic design skills (colour theory, composition, typography etc).
- Possess an excellent understanding of visual design principles, style guidelines, design processes, and creative workflow.
- Bring art to life while improving the UX with visuals.
- Excellent communication skills and high attention to detail.
- Ability to give and receive constructive criticism and critique with a focus on improving quality
- Team player with a great attitude & love for mobile games
Educational Qualifications:
- Bachelor’s degree in graphic arts, interaction design, or equivalent industry experience in the design field.
Java
PythonJavascript
Amazon Web Services (AWS)
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Full Stack Developer - Averlon