Key Responsibilities
Handle customer queries via phone calls, emails, and chat support.
Provide timely and accurate solutions to customer concerns.
Maintain a high level of customer satisfaction and service quality.
Escalate complex issues to the relevant teams and ensure proper follow-up.
Record and update customer interactions in CRM/support systems.
Coordinate with internal teams to resolve customer issues efficiently.
Provide customer training and guidance on product features, processes, and usage to enhance customer experience and satisfaction
Assist customers with product-related information and troubleshooting.
Prepare customer support reports and feedback summaries.
Required Skills
Minimum 2+ years of experience in Customer Support, Client Servicing, or Customer Success.
Excellent verbal and written communication skills in English.
Strong problem-solving and customer-handling abilities.
Ability to manage multiple customer requests simultaneously.
Good interpersonal and relationship-building skills.
Basic knowledge of CRM and ticketing tools.
Positive attitude, patience, and a customer-centric approach.
Qualification
Bachelor's degree in any discipline.
Excellent communication and presentation skills.
Proficiency in MS Office and email communication.

About Stellen Infotech
About
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About the Internship
The Nexora Group is looking for enthusiastic and passionate interns for the role of AI-Powered Full Stack Web Developer Intern. This internship is designed for students and aspiring developers who want hands-on experience in modern web technologies, AI-integrated applications, and real-world development projects.
Interns will work on live projects, collaborate with mentors, and gain practical exposure to frontend development, backend development, databases, APIs, and AI-powered web features.
Responsibilities
- Assist in developing responsive and user-friendly web applications.
- Work on frontend technologies such as HTML, CSS, JavaScript, and modern frameworks.
- Support backend development and API integration.
- Participate in database management and web application deployment.
- Learn and implement AI-powered features in web applications.
- Collaborate with mentors and team members on project tasks.
- Debug, test, and improve application performance.
- Maintain documentation for assigned tasks and projects.
Required Skills
- Basic understanding of web development concepts.
- Familiarity with HTML, CSS, JavaScript, or any programming language.
- Interest in Full Stack Development and AI technologies.
- Problem-solving and logical thinking skills.
- Good communication and teamwork abilities.
- Willingness to learn new technologies and tools.
Preferred Skills (Optional)
- Knowledge of React.js, Node.js, MongoDB, or Python.
- Understanding of REST APIs or Git/GitHub.
- Interest in AI tools, automation, or machine learning integration.
Who Can Apply
- Students pursuing B.Tech, BCA, MCA, B.Sc IT, M.Tech, or related fields.
- Freshers looking to gain practical industry experience.
- Candidates passionate about web development and AI technologies.
Perks & Benefits
- Hands-on experience on live industry projects.
- Mentorship from experienced developers.
- Internship Completion Certificate.
- Letter of Recommendation based on performance.
- Flexible work environment.
- Opportunity to enhance technical and professional skills.
- Top performers may receive future opportunities based on project requirements.
Strong in Java/JEE, Spring framework,MS, JavaScript, RESTful web services
• Strong understanding of microservices and associated design patterns
• Experience with latest unit testing tools including Junit
• Working knowledge of Angular/React
• Experience in SQL
• Experience in identifying and remediating security vulnerabilities
• Should be well versed with test driven development and be knowledgeable on associated tools and practices - CICD
Must-haves:
1. You need to be excited about the problem that we are trying to solve
2. 2+ years of experience building applications in React Native
3. Build pixel-perfect, buttery smooth UIs across both mobile platforms.
4. Strong JS fundamentals
5. Experience with iOS or Native Android development experience
6. Ability to give clarity and communicate well with the team, including
Product, Backend and Dev-Ops (if and when needed)
7. Ability to use profiling tools well, getting to root causes of bugs fast
8. Ability to pick and work on adjacent technologies if and when
required (Eg: If the best performance monitoring solution needs a
basic firebase setup, that should not be a blocker for you to go ahead
and do so)
9. Maintain code and write unit tests to ensure the product is of the
highest quality.
10. Reach out to the open-source community to encourage and help
implement mission-critical software fixes—React Native moves fast.
11. You need to be comfortable working in a remote environment (Good
internet connection and availability on phone is required)
12. Keen to learn!
Good to have:
1. Experience with React.js
2. Experience in Test Driven Development
3. Ability to tell Product what creates better User Experience, ability to
tell backend what API responses will help the user get a faster load
time
4. Inquisitiveness to understand the system as a whole, and not only be
stuck to your domain of expertise (Eg: Asking questions like why
does this particular response take so much time as compared to
others, and brainstorming with the backend engineer on how to
improve on it
Customer Experience Executive (Retail Store Sales)
Location: Bandra & Prabha Devi, Mumbai
Job Description
• Providing customers information on the retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and giftwrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store
Skill & Qualifications:
•Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask
Reporting Manager: Store Manager
We are looking for a resource with 2-4 years of experience in Full stack with Python and Vue.js with ML/AI skills. As a developer, you’ll gain valuable management experience delegating responsibilities to the rest of your team and reviewing the work of junior developers.
Requirement:
- Bachelor’s Degree in Computer Science (good to have).
- 2+ years’ experience in web and software development
- Ability to work independently and multi-task effectively
- Demonstrated understanding of projects from the perspective of both client and business(preferably from cybersecurity domain).
Technical Skills required:
- Node Js,
- Vue.JS
- ML/AI
- Python
- Agile Development
Roles & Responsibilities:
- Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle.
- Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code.
- Prepares and installs solutions by determining and designing system specifications, standards, and programming.
- Improves operations by conducting systems analysis and recommending changes in policies and procedures.
- Meeting deadlines.
- Accomplishes engineering and organization mission by completing related results as needed.
- Troubleshoot, debug and upgrade existing software
Job Type: Full-time
Salary: OPEN
Benefits:
- Flexible schedule
- Paid sick time
This is a fast filling role.
- Good experience in react components, hooks and state.
- Experiences in the implementation of responsive web layouts
- Ability to discuss and explain design options.
- Good experience with HTML5 & CSS3, Bootstrap Good understanding of JavaScript.
- JavaScript libraries and CSS frameworks are preferred.
He/she should have minimum 3 yrs working experience on PHP, PHP Frameworks, Ajax, Knowledge on CMS platform like Open cart, payment gateway integration, experience working on portals.
Responsibilities :
- Execute full lifecycle software development
- Develop, designed well efficient code
- Integrate software components into a fully functional software system
- Fully adaptive to the technology needed for the current project
Required Skills :
- Bachelor/ Master degree from good college.
- Strong knowledge of algorithms, data structure
- Understanding object-oriented programming
- Excellent knowledge of PHP, Mysql, SQL. NoSQL, Mongodb
- Ability & Readiness to work with any technology
- Familiarity with software development methodology and release processes.
- Strong problem-solving skills and excellent communication skills.
Job Type: Full-time
1. Generate a lead, qualify it through opportunity discovery, set a face-to-face appointment, submit a proposal and follow through until the deal is closed as won
2. Research on organizations and individuals to find new opportunities
3. Work on increasing the revenue from existing customers while attracting new ones by way of client acquisition and penetration
4. Engage with the top-level executives of the developers/contractors in the industry to generate leads through product presentation/demos and effectively communicate the product's value proposition.
Note: Only those candidates apply who have been into B2B Sales or IT & Software selling industry only in Sales profile.
- Expertise in Infrastructure & Application design & architecture
- Expertise in AWS, OS & networking
- Having good exposure on Infra & Application security
- Expertise in Python, Shell scripting
- Proficient with Devops tools Terraform, Jenkins, Ansible, Docker, GIT
- Solid background in systems engineering and operations
- Strong in Devops methodologies and processes
- Strong in CI/CD pipeline & SDLC.
- 2+ years of hands-on programming experience in building native iOS apps, with deep focus on usability, performance, Core Data and integration with REST APIs & services.
- Built real world apps that are published on the app store.
- Experience in OO design, design patterns & fluency in Objective-C programming (exposure to Swift or React Native would be a plus)
- Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
- Experience with third-party libraries and APIs, consuming REST Web Services
- Unit/Integration tests
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle
- Strong knowledge of data structures, algorithms, and designing for performance UI development with Interface Builder and Code, including Auto Layout







