Customer Support Executive

Job Title: MIS Executive

Job Type - Full Time

Location – Indore

Summary/Objective:

The MIS Executive will be responsible for managing and analyzing data, generating reports, and providing insights to support effective decision-making within the organization. The role involves maintaining and enhancing the Management Information System (MIS) to ensure accurate and timely information flow.

Key Responsibilities:

·        Collect, compile, and analyze data from various sources to create comprehensive reports.

·        Develop and maintain efficient databases, ensuring data accuracy and integrity.

·        Generate and distribute daily, weekly, and monthly reports to relevant stakeholders.

·        Implement data validation and cleansing processes to ensure data accuracy.

·        Collaborate with different departments to understand their data requirements and provide support in extracting relevant information.

·        Identify and implement process improvements to enhance data quality and reporting efficiency.

·        Conduct regular audits of data to identify and rectify discrepancies.

·        Stay updated on industry trends and best practices in data management and reporting.

Qualifications/Requirements:

Education:

·        Bachelor's degree in any field.

Experience:

·        Minimum 2 years of proven experience in an MIS Executive role.

·        Jewelry industry experience is good to have

Required Skills:

·        Skilled in product cost analysis, order management, invoicing knowledge, and comprehensive inventory oversight.

·        Strong analytical and problem-solving skills.

·        Proficient in data analysis tools and Microsoft Excel.

·        Database management systems and SQL.

·        Excellent communication and interpersonal skills.

·        Ability to work independently and collaboratively in a team.

·        Detail-oriented with a high level of accuracy.

Function / Department: Engineering – Electrical & Instrumentation

About the Role

This role involves leading the Electrical & Instrumentation (E&I) design and estimation function for water and wastewater treatment projects. The position focuses on design calculations, tender evaluation, proposal support, and vendor coordination to ensure technical accuracy and cost efficiency in project delivery.

Work Location: Airoli, Navi Mumbai

Desired Candidate Profile

Qualification:

• B.E. / B.Tech in Electrical or Instrumentation Engineering

Experience:

• Minimum 10–15 years of total experience, with at least 7 years in the water industry (Water Treatment, Wastewater Treatment, Desalination, or similar domains)

Key Skills & Expertise

• Design and estimation of MCC, PLC, cabling, and field instruments
• Hands-on experience in process and proposal engineering for E&I estimation
• Strong understanding of tender specifications and ability to estimate E&I scope accurately
• Vendor and client coordination for technical clarifications and commercial evaluations
• Proficiency in preparing design documents, datasheets, and engineering drawings

Key Responsibilities

• Perform design calculations for electrical panels, MCCs, cables, and earthing systems
• Estimate power consumption, size motors and MCCs based on plant requirements
• Review tender documents and prepare specifications and datasheets for MCCs, motors, cables, and LPBS
• Develop single line diagrams (SLDs), schematic diagrams, and VFD panel specifications
• Prepare plant layouts for cable trays, earthing systems, and related E&I infrastructure
• Generate load lists (process & supply) based on mechanical and process inputs
• Prepare cable and interconnection schedules for WTP/STP/ETP projects
• Create instrument indices, IO lists, JB schedules, SOV box schedules, and RFQs for PLC systems and field instruments (PG, PT, MGFT, LS, LG, analyzers, etc.)
• Conduct technical evaluations of vendor offers for MCCs, motors, cables, VFDs, PLCs, and instruments
• Participate in inspection, testing, and FATs for panels and E&I systems at vendor facilities
• Support internal and client project review meetings, resolving technical queries from clients and vendors

Reporting To: Head – Engineering (E&I)

Location: Bangalore 

Experience: 7-10 years 

Job Type: Full-time 

Overview:

We are seeking a skilled Java Lead with 7-10 years of experience for our Bangalore office. The ideal candidate will have a strong background in Java development, team leadership, and client-facing roles.

Key Responsibilities:

- Lead a team of Java developers, providing guidance and mentoring to ensure high-quality code and timely delivery.

- Collaborate with clients to understand requirements, present solutions, and manage expectations.

- Design, develop, and maintain complex Java-based applications.

- Ensure the team adheres to best practices in coding, testing, and documentation.

- Manage project timelines, deliverables, and resources effectively.

- Troubleshoot and resolve technical issues, ensuring smooth project execution.

Required Skills:

- Java Development: Extensive experience in Java, including frameworks like Spring and Hibernate.

- Team Leadership: Proven ability to lead and mentor a team of developers.

- Client Interaction: Strong client-facing skills with experience in requirement gathering and solution presentation.

-Project Management: Experience in managing project timelines and resources.

Preferred Qualifications:

- Experience with microservices architecture and cloud platforms.

- Familiarity with agile development methodologies.

• Tele Marketing Executives:

Responsibilities:

• Reach out to potential clients via phone calls to introduce our services.
• Schedule appointments or follow-ups for the sales team.
• Maintain accurate records of calls and customer details.

Requirements:

• Strong communication skills with a pleasant telephone manner.
• Previous experience in telemarketing or customer service preferred.
• Goal-oriented and self-motivated.
• Ability to handle rejection positively and persistently.

·         Architect, develop and deploy software using Django/ Python

·         Strong hands on experience in Django and Python Experience with RDBMS, PostgreSQL, MySQL.

·         Experience with HTML5, HTML, CSS, JavaScript, jQuery.

·         Experience with Linux platform.

·         Experience building responsive web applications with Bootstrap

·         Understanding of Amazon AWS/ EC2 deployment architecture experience is a plus

·         Experience with source control management tools (Git preferred) Preferred skills 

·         Any work experience related to data scraping algorithms would be an add on weightage

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Developing and maintaining all server-side network components.

• Ensuring optimal performance of the central database and responsiveness to front-end requests.

• Collaborating with front-end developers on the integration of elements.

• Designing customer-facing UI and back-end services for various business processes.

• Developing high-performance applications by writing testable, reusable, and efficient code.

• Implementing effective security protocols, data protection measures, and storage solutions.

• Running diagnostic tests, repairing defects, and providing technical support.

• Documenting Node.js processes, including database schemas, as well as preparing reports.

• Recommending and implementing improvements to processes and technologies.

• Keeping informed of advancements in the field of Node.js development.

Requirements

• At least 1 - 3 years experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

Key Skill

Node.Js, Object Oriented Programming, Java Script, HTML/HTML5, CSS/CSS3

• Drive the execution of all product lifecycle processes for Operational Automations and efficiencies, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Improve Tracking Experience and manage 3PL Logistic Integrations
• Assess current competitor offerings, seeking opportunities for differentiation
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
• Implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate to-market plans
• Drive RTO Reduction rates

• Engineering or an MBA graduate from a reputed university
• 4+ years of product management experience, preferably with consumer and/or b2b startups that have attained scale
• Experience identifying business opportunities, building a product strategy, and influencing deliver against a multi-year roadmap
• Understands core technologies utilised in their product domain and is fluent in pros and cons of technical alternatives
• Good understanding of acquisition and retention funnels
• Demonstrated ability to achieve goals in a fast paced and an unstructured environment. Thrives in ambiguity and rapidly changing environment
• Hands-on experience of both qualitative and quantitative research methods such as AB testing, data analytics, and user research
• Robust understanding of complex and scalable technical architecture for web and mobile applications
• Problem solver with strong analytical skills and comfort with data
• Excellent verbal and written communication skills