Customer Support Executive

Job Title: Freight Broker

Department: Logistics

Location: Mohali

Shift: Night Shift

Employment Type: Full-time

Job Summary:

As a Freight Broker, you will be responsible for facilitating the transportation of goods between shippers and carriers. Your role will involve managing logistics, building relationships, negotiating contracts, and ensuring timely deliveries. This is an entry-level position ideal for individuals looking to start their careers in logistics and supply chain management.

Key Responsibilities:

Build Relationships:

Develop and maintain relationships with shippers and carriers to understand their needs and preferences.

Load Matching:

Identify and match available loads with appropriate carriers, considering factors such as capacity, routes, and pricing.

Negotiation:

Negotiate rates and terms with carriers to ensure competitive pricing while maintaining profit margins.

Documentation:

Prepare and manage necessary shipping documents, including bills of lading and contracts.

Track Shipments:

Monitor shipments throughout the transportation process to ensure timely delivery and address any issues that arise.

Customer Service:

Provide excellent customer service by communicating with shippers and carriers, addressing inquiries, and resolving disputes.

Market Research:

Stay informed about market trends, competitor activity, and industry regulations to enhance operational effectiveness.

Database Management:

Maintain accurate records in freight brokerage software and databases.

Requirements:

 Bachelor’s degree preferred.

 Proven Experience with OTR, Drayage.

 Proven experience (6+ months) as a Freight Broker, in logistics, or a similar role.

 Strong communication skills, both verbal and written.

 Self-motivated, results-driven, and able to work independently.

 Ability to work in a fast-paced and dynamic environment.

Requirements

• Design and implement a full-stack web application using Python Django framework and ReactJS.
• 1+ years of experience in building and deploying web applications.
• Experience in designing and using RESTful APIs.
• Basic knowledge in front-end technologies such as JavaScript, , ReactJS, HTML5, and CSS3.
• Understanding of fundamental design principles behind a scalable application.
• Understanding of databases, SQL and non-relational, plus the Django ORM.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience in web mark-up like HTML and CSS.
• Experience with data structure libraries.
• Familiarity with RESTful APIs.
• A knack for bench marking and optimization.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end build pipelines and tools.
• Experience with common front-end development tools such as NPM etc.
• Strong knowledge of Git version control.
• Experience deploying Python applications into production.
• Amazon Web Services (AWS) knowledge is a plus.
• 
  

Responsibilities

• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performance applications using Django framework in Python.
• Create and use the REST APIs for communicating with other apps.
• Assess and prioritize feature requests and work in Agile framework.
• Implementation of security and data protection algorithms.
• Integration of data storage solutions like databases, key-value stores, blob stores, S3 etc.
• Improve the functionality of existing systems and applications.
• High commitment to work and taking ownership of deliverables.
• Help to research and influence our path forward with strategic technology initiatives.

Job Summary:

We are seeking a highly experienced Unica Architect with 8+ years of expertise in designing, implementing, and optimizing Unica solutions. The ideal candidate will play a key role in architecting scalable and high-performing Unica-based marketing automation platforms, integrating Unica with enterprise systems, and driving best practices in campaign management, data strategy, and customer engagement.

Key Responsibilities:

Solution Architecture & Design:

·      Design and develop end-to-end Unica Campaign, Unica Interact, Unica Journey, and Unica Plan solutions.

·      Define best practices for campaign orchestration, segmentation, and personalization using Unica.

·      Architect scalable Unica environments ensuring high performance, reliability, and security.

·      Collaborate with business stakeholders, marketing teams, and IT teams to understand requirements and translate them into Unica-based solutions.

·      Architect scalable Unica environments ensuring high performance, reliability, and security.

Integration & Data Strategy:

·      Design seamless integration between Unica and CRM, data warehouses, digital platforms, and real-time decision systems.

·      Optimize ETL processes, audience segmentation strategies, and data flows for effective campaign execution.

·      Ensure proper data governance, compliance (GDPR, CCPA), and security policies within Unica solutions.

Unica Administration & Performance Optimization:

·      Lead the installation, configuration, and maintenance of Unica applications.

·      Optimize system performance, troubleshoot issues, and ensure high availability.

·      Manage application upgrades, patches, and environment migrations for Unica platforms.

·      Maintain the overall Unica system and perform regular housekeeping in an automated way.

·      Ensure all the integrated surrounding systems are functioning as expected.

·      Collaborating with relevant stakeholders from the client side to maintain the environment's stability.

·      Configuring notification facilities to the relevant stakeholders to make them aware of any system/functional failure that happens.

Campaign Strategy & Execution Support:

·      Guide campaign teams in setting up and executing complex multi-channel marketing campaigns.

·      Define audience segmentation models, personalization strategies, and A/B testing frameworks.

·      Ensure seamless customer journey automation and omnichannel engagement.

Leadership & Stakeholder Management:

·      Act as the subject matter expert (SME) and advisor for Unica implementations.

·      Mentor and train junior Unica developers and campaign specialists.

·      Engage with business leaders, marketing teams, and IT teams to drive Unica adoption and roadmap.

Required Skills & Experience:

·      8+ years of experience in HCL Unica Platform, Campaign, Plan, Interact, Journey, Deliver, Link, and related modules.

·      Deep understanding of campaign management, audience segmentation, and personalization.

·      Expertise in SQL, database design, and ETL processes for Unica.

·      Hands-on experience in Unica upgrades, migrations, and performance tuning.

·      Strong knowledge of REST APIs, SOAP APIs, and integrations with third-party tools (CRM, CDP, Web Analytics).

·      Experience in cloud deployments (AWS, Azure, GCP) for Unica.

·      Experience with data integration tools and techniques (e.g., ETL, APIs, data lakes).

·      Familiarity with web technologies (HTML, CSS, JavaScript) and CMS platforms.

·      Working knowledge of programming languages such as Java, PHP, and Python. Experience in developing, debugging, and maintaining code in these languages is preferred.

·      Experience with scripting languages like Bash, Shell, or PowerShell for automation and system management tasks.

·      Strong understanding of SQL (Structured Query Language) and experience in working with relational databases such as MySQL, PostgreSQL, or similar, and experience in working with stored procedures.

·      Proficiency in Linux operating systems, networking concepts, and server administration tasks.

·      Excellent problem-solving and analytical skills.

·      Strong communication and interpersonal skills.

·      Ability to work independently and as part of a team.

·      Detail-oriented with strong organizational skills.

Job DescriptionWe are seeking an experienced HubSpot CRM Developer to join our team. The ideal candidate will have a strong background in HubSpot development, integrations, and dashboard creation while working with cross-functional teams to optimize CRM functionality.

Key Responsibilities:●    Develop, customize, and optimize HubSpot CRM to meet business needs.

●    Integrate HubSpot with other technologies and external business intelligence tools like Power BI and Tableau.

●    Build and maintain dashboards and reports to support marketing, sales, operations, and finance teams.

●    Work with backend technologies (PHP, Python, Node.js, etc.) to implement integrations and automation.

●    High proficiency in JavaScript.

●    Develop and maintain scripts in any suitable scripting language to support CRM functionality.

●    Ensure seamless data flow and synchronization between HubSpot and external platforms.

●    Collaborate with multiple teams to understand data requirements and optimize CRM processes.

Requirements:●     7-10 years of relevant experience in HubSpot development and integration.

●    Strong expertise in backend development using any  PHP, Python, or Node.js.

●    High proficiency in JavaScript and any scripting languages.

●    Experience in HubSpot API integration with other platforms.

●    Proficiency in dashboard and reporting tools like Power BI and Tableau.

●    Ability to work independently (IC role) while collaborating with cross-functional teams.

●    Must have experience in handling end-to-end projects from scratch.

●    Exposure to multiple industries/domains is preferred (not limited to a single company for 5-10 years).

PHP Developer

A PHP developer (Team Lead) is responsible for writing server-side web application logic. PHP developers usually develop back-end components, connect the application with the other (often third-party) web services, and support the front-end developers by integrating their work with the application. They are also often required to develop and integrate plugins for certain popular frameworks. Required skill is 1-year experience PHP Developers as a Team Lead ,handle the team and projects.

Required Experience and Skills For PHP Team Lead

• PHP5, MySQL, WordPress, Code-igniter, Smarty (or experience with other MVC frameworks) JavaScript, XHTML, HTML and CSS.
• Strong Analysis & Design.
• Understanding of common design patterns.
• Ability to lead software development project lifecycle.
• Ability to effectively manage time and prioritise work.
• Ability to assess the impact of new project requirements on an existing team workload.
• Technical writing skills producing clear and unambiguous technical documentation and user stories.
• Ability to lead the development team under the direction of the Head of Technology.
• Good Communication.

PHP team lead job Responsibilities and Duties

• Establishing ways for team members to complete their tasks.
• Creating communication channels between the team and other departments.
• Estimation management.
• Time sheet management.
• Proper resource management.
• Proper time management.
• Quality management.
• Responsible for identifying project risks.
• Defining milestones for a new project.

Job Location: Rajkot, Gujarat

Position: 02

Experience : Minimum 1 year as a Team Lead

Technical Skills : Well versed PHP Developers, ability to handle the team and projects.

Job Description

As a Motion Graphics Designer you do more than bringing graphics to life. You use your strong creative background to create powerful stories that capture an audience and leave them wanting more. 

ROLES & RESPONSIBILITIES

• Verse all design projects, from conception to delivery
• Design original pieces, including illustrations and infographics
• Review junior designers’ work to ensure high quality
• Refine images, fonts and layouts using graphic design software
• Apply typography techniques
• Generate ideas to portray concepts and advertise products/services
• Increase user friendliness in digital products
• Maintain brand consistency throughout all our marketing projects
• Liaise with marketing and design teams to ensure deadlines are met
• Stay up to date with industry developments and tools

Competencies

• Proven work experience as a Senior Designer, Graphic Designer, or Visualiser

similar role

• Portfolio of completed design projects
• Hands-on experience with image editing software, like Photoshop, coral and Adobe Illustrator
• Proficient in design software 
• Strong aesthetic skills with the ability to combine various colours, fonts,

and layouts

• Attention to visual details
• Ability to meet deadlines and collaborate with a team
• Ability to create gifs and short videos is an addition
• 1-2 years of experience in Adobe Illustrator

About Zorro

Zorro is a new age platform that aims to disrupt the approach of social media. Here, we work together to develop a cognizant space that empowers people to share content freely. Zorro platform lets its users use a pseudonym to share the unfiltered truth. 

We are looking for candidates with initiative, the will to dare and perform. 

Join us in shaping the future of social media. An early team member would help in moulding:

1. Company culture
2. Organisational practices
3. Disruptive Ideas
4. The mission and vision of our products

Good understanding of Java Programming language

- Hands-on experience in the full life cycle of Android application development

- Strong knowledge in RESTFUL web services

-Sound Knowledge of Android SDK's- Having a strong knowledge of building UI

- Having an understanding of working with third-party libraries

- Tools : Android Studio, Eclipse

-Good to Have : Knowledge and understanding of Kotlin