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MS Dynamics Functional Consultants
Leading System Integration Company
MS Dynamics Functional Consultants
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MS Dynamics Functional Consultants

at Leading System Integration Company

Agency job
4 - 10 yrs
₹14L - ₹21L / yr
Kuala Lumpur
Skills
Microsoft Dynamics CRM
Functional analysis
PowerBI

CRM Functional Consultant

Country: Malaysia

Cities: Kuala Lumpur

Area of expertise: Customer Relationship Management (CRM)

Job Description

As a CRM Business Analysis Consultant, you are responsible for identifying, developing, and deploying end-user solutions in Customer Relationship Management (CRM) system. Through your deep functional knowledge and familiarity with the application, you ensure business requirements are adequately met and provide a variety of advisory services around project management, business process development, implementation support and end-user training as required. You also contribute to project planning, implementation, and requirements gathering efforts across CRM projects.

Responsibilities:

Translate business requirements into CRM business solutions

Identify key stakeholders for requirements gathering; elicits and documents requirements and validates against scope

Contribute to requirements management, including approval, communication, traceability, and re-use

Contribute to transfer of functional requirements to development and test team members- Leverage CRM workflow technology to automate business processes

Determine, in collaboration with business and IT stakeholders, patches and upgrades needed to the CRM system in order to meet evolving business requirements

Stay informed on updates and new releases in CRM technologies

Educates end users on CRM functionality, as needed

 

 

Skills:

You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation.  You’re proud of your positive and lasting client relationships and the customizations and strategies you’ve built to tackle their business challenges.

Requirements:

At least 3 years of relevant work experience including CRM

Strong knowledge of CRM Systems and business solution implementation

Demonstrable experience in Business Process Reengineering (BRP)

Strong knowledge of CRM issue diagnosing and troubleshooting

Working with Microsoft Dynamics 365 Customer Engagement as a Functional Consultant

Hands on experience deploying with Microsoft Power Platform solutions for customers in a variety of industries

Experience consulting with external clients on complex projects

Experience working with global teams on CRM technology implementation and maintenance projects

Experience working with offshore teams to facilitate project work

Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form

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The Dynamic brand is passionate about games. (G1)
Agency job
via Multi Recruit by Ayub Pasha
Noida, NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹15L - ₹18L / yr
DevOps
skill iconKubernetes
skill iconDocker
skill iconNodeJS (Node.js)
skill iconPython
+7 more
  • Define and document best practices and strategies regarding application deployment and infrastructure maintenance.
  • Ensure limited system failure and increase up-time and availability of the various company apps.
  • Understand the current application infrastructure and strive for making it better.
  • Automate infrastructure and develop tools and processes to improve the customer experience and reduce support time.
  • Work closely with a team of developers and solution strategists to develop, deploy and troubleshoot the deployment and infrastructure issues.
  • Manage full application stacks from the OS through custom applications using Amazon cloud-based computing environments.
  • Set up a monitoring stack.
  • Implement the application’s CI/CD pipeline using the AWS stack. Increasingly automate and improve the testing plans and development workflows and tools.
  • Work closely with the engineers to design networks, systems, and storage environments that effectively reflect business needs, security requirements, and service level requirements.
  • Manage a continuous integration/continuous deployment methodology for the server-based technologies.
  • Proficient in leveraging CI and CD tools to automate testing and deployment. Experience working in an Agile, fast-paced, DevOps environment.
  • Support internal and external customers on multiple platforms.
  • First point of contact for handling customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
  • Learn on the job and explore new technologies with little supervision.
  • In addition to providing customer support, will be responsible for helping build tools and processes necessary for excellent customer outcomes.

Skills:

  • Experience with the core AWS services, plus the specifics mentioned in this job description.
  • Experience working with at least one of the following languages: Node.js, Python, PHP, Ruby, Kotlin or Java.
  • Proficient with Git and Git workflows and hosted enterprise Git solutions like GitHub.
  • Ability to troubleshoot distributed systems.
  • Experience with. AWS EKS Kubernetes infrastructure setup.
  • Experience creating Cloud Formation Template to create Auto Scaling Groups, Route 53, DNS, back-end database, Elastic load balancer, VPCs, Subnets, Security Groups, Cloud Watch, S3, IAM roles, RDS DB instances, and to provide those instances and configure those resources to work together reducing the manual effort.
  • Experience in deploying and monitoring microservices on Kubernetes, AWS ECS, and AWS EKS
  • Security aware and ensures that all systems are security standards-compliant.
  • Good background in Linux/Unix administration.
  • Experience with building or maintaining cloud-native applications.
  • Minimum 3-5 years of cloud development experience, preferably AWS
  • Experience with CI/CD tools like Jenkins preferred.
  • Good analytical and communication skills
  • Bachelor’s Degree in Computer Science, Engineering or a related technical discipline
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HRStop
at HRStop
1 recruiter
Rashmi Agarwal
Posted by Rashmi Agarwal
Noida, NCR (Delhi | Gurgaon | Noida)
0 - 1 yrs
₹1.7L - ₹0.0L / yr
C#.NET
skill iconHTML/CSS
skill icon.NET
ASP.NET
Databases
We are looking to hire a team player who understands software development and wants to be a part of a successful startup. The role would include to develop software product and enhance its features from end to end. A candidate should be able to demonstrate his/her expertise in .NET and should be comfortable with the following. Excellent command on C#, .NET, Sql Server, .NET Framework 3.5/4.0/4.5 Good understanding on MVC, three tier architecture Should have good experience in Development & Design. Knowledge of design patterns is a big plus. Knowledge and hands on experience on mobile app development would be another plus point. Should be a team player.
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