
MS Dynamics Functional Consultants
at Leading System Integration Company
CRM Functional Consultant
Country: Malaysia
Cities: Kuala Lumpur
Area of expertise: Customer Relationship Management (CRM)
Job Description
As a CRM Business Analysis Consultant, you are responsible for identifying, developing, and deploying end-user solutions in Customer Relationship Management (CRM) system. Through your deep functional knowledge and familiarity with the application, you ensure business requirements are adequately met and provide a variety of advisory services around project management, business process development, implementation support and end-user training as required. You also contribute to project planning, implementation, and requirements gathering efforts across CRM projects.
Responsibilities:
Translate business requirements into CRM business solutions
Identify key stakeholders for requirements gathering; elicits and documents requirements and validates against scope
Contribute to requirements management, including approval, communication, traceability, and re-use
Contribute to transfer of functional requirements to development and test team members- Leverage CRM workflow technology to automate business processes
Determine, in collaboration with business and IT stakeholders, patches and upgrades needed to the CRM system in order to meet evolving business requirements
Stay informed on updates and new releases in CRM technologies
Educates end users on CRM functionality, as needed
Skills:
You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation. You’re proud of your positive and lasting client relationships and the customizations and strategies you’ve built to tackle their business challenges.
Requirements:
At least 3 years of relevant work experience including CRM
Strong knowledge of CRM Systems and business solution implementation
Demonstrable experience in Business Process Reengineering (BRP)
Strong knowledge of CRM issue diagnosing and troubleshooting
Working with Microsoft Dynamics 365 Customer Engagement as a Functional Consultant
Hands on experience deploying with Microsoft Power Platform solutions for customers in a variety of industries
Experience consulting with external clients on complex projects
Experience working with global teams on CRM technology implementation and maintenance projects
Experience working with offshore teams to facilitate project work
Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form

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At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
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4 years of industry experience in a similar DevOps role, preferably as part of
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Willingness to quickly learn and use new technologies or frameworks.
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Please send your CV at priyanka.sharma @ neotas.com
Neotas.com
Experienced with Azure DevOps, CI/CD and Jenkins.
Experience is needed in Kubernetes (AKS), Ansible, Terraform, Docker.
Good understanding in Azure Networking, Azure Application Gateway, and other Azure components.
Experienced Azure DevOps Engineer ready for a Senior role or already at a Senior level.
Demonstrable experience with the following technologies:
Microsoft Azure Platform As A Service (PaaS) product such as Azure SQL, AppServices, Logic Apps, Functions and other Serverless services.
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Excellent communication skills and Good team player.
Passionate about code quality and best practices is an absolute must
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Creates, modifies, and maintains software applications individually or as part of a team. Provides technical leadership on a team, including training and mentoring of other team members. Provides technology and architecture direction for the team, department, and organization.
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- Develops software applications and supporting infrastructure using established coding standards and methodologies
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- Collaborate and communicate effectively with team members and other stakeholders throughout the organization
- Document software changes for use by other engineers, quality assurance and documentation specialists
- Master the technologies, languages, and practices used by the team and project assigned
- Train others in the technologies, languages, and practices used by the team
- Trouble shoot, instrument and debug existing software resolving root causes of defective behavior
- Guide the team in setting up the infrastructure in the cloud.
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Experience
Education
- BA/BS in Computer Science, a related field or equivalent work experience
Minimum Qualifications
- Mastered advanced programming concepts, including object oriented programming
- Mastered technologies and tools utilized by team and project assigned
- Able to train others on general programming concepts and specific technologies
- Minimum 8 years’ experience developing software applications
Skills/Knowledge
- Must be expert in advanced programming skills and database technology
- Must be expert in at least one technology and/or language and proficient in multiple technologies and languages:
- (Specific languages needed will vary based on development department or project)
- .Net Core, C#, Java, SQL, JavaScript, Typescript, Python
- Additional desired skills:
- Single-Page Applications, Angular (v9), Ivy, RXJS, NGRX, HTML5, CSS/SASS, Web Components, Atomic Design
- Test First approach, Test Driven Development (TDD), Automated testing (Protractor, Jasmine), Newman Postman, artillery.io
- Microservices, Terraform, Jenkins, Jupyter Notebook, Docker, NPM, Yarn, Nuget, NodeJS, Git/Gerrit, LaunchDarkly
- Amazon Web Services (AWS), Lambda, S3, Cognito, Step Functions, SQS, IAM, Cloudwatch, Elasticache
- Database Design, Optimization, Replication, Partitioning/Sharding, NoSQL, PostgreSQL, MongoDB, DynamoDB, Elastic Search, PySpark, Kafka
- Agile, Scrum, Kanban, DevSecOps
- Strong problem-solving skills
- Outstanding communications and interpersonal skills
- Strong organizational skills and ability to multi-task
- Ability to track software issues to successful resolution
- Ability to work in a collaborative fast paced environment
- Setting up complex AWS data storage hub
- Well versed in setting up infrastructure security in the interactions between the planned components
- Experienced in setting up dashboards for analyzing the various operations in the AWS infra setup.
- Ability to learn new development language quickly and apply that knowledge effectively

EXP:: 4 - 7 yrs
- Any scripting language:: Python, Scala, shell or bash
- Cloud:: AWS
- Database:: Relational (SQL) & non-relational (NoSQL)
- CI/CD tools and Version controlling
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead ( and/or CTO ) to identify and establish DevOps practices in the company.
You will help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
Responsibilities
- Implement and own the CI.
- Manage CD tooling.
- Implement and maintain monitoring and alerting.
- Build and maintain highly available production systems.
Qualification- B.tech in IT





