MS Dynamics Functional Consultants
at Leading System Integration Company
CRM Functional Consultant
Country: Malaysia
Cities: Kuala Lumpur
Area of expertise: Customer Relationship Management (CRM)
Job Description
As a CRM Business Analysis Consultant, you are responsible for identifying, developing, and deploying end-user solutions in Customer Relationship Management (CRM) system. Through your deep functional knowledge and familiarity with the application, you ensure business requirements are adequately met and provide a variety of advisory services around project management, business process development, implementation support and end-user training as required. You also contribute to project planning, implementation, and requirements gathering efforts across CRM projects.
Responsibilities:
Translate business requirements into CRM business solutions
Identify key stakeholders for requirements gathering; elicits and documents requirements and validates against scope
Contribute to requirements management, including approval, communication, traceability, and re-use
Contribute to transfer of functional requirements to development and test team members- Leverage CRM workflow technology to automate business processes
Determine, in collaboration with business and IT stakeholders, patches and upgrades needed to the CRM system in order to meet evolving business requirements
Stay informed on updates and new releases in CRM technologies
Educates end users on CRM functionality, as needed
Skills:
You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation. You’re proud of your positive and lasting client relationships and the customizations and strategies you’ve built to tackle their business challenges.
Requirements:
At least 3 years of relevant work experience including CRM
Strong knowledge of CRM Systems and business solution implementation
Demonstrable experience in Business Process Reengineering (BRP)
Strong knowledge of CRM issue diagnosing and troubleshooting
Working with Microsoft Dynamics 365 Customer Engagement as a Functional Consultant
Hands on experience deploying with Microsoft Power Platform solutions for customers in a variety of industries
Experience consulting with external clients on complex projects
Experience working with global teams on CRM technology implementation and maintenance projects
Experience working with offshore teams to facilitate project work
Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
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Contract Review and Lifecycle management is no longer a niche idea. It is one of the fastest growing sectors within legal operations automation with a market size of $10B growing at 15% YoY. InkPaper helps corporations and law firms optimize their contract workflow and lifecycle management by providing workflow automation, process transparency, efficiency, and speed. Automation and Blockchain have the power to transform legal contracts as we know of today; if you are interested in being part of that journey, keep reading!
InkPaper.AI is looking for passionate DevOps Engineer who can drive and build next generation AI-powered products in Legal Technology: Document Workflow Management and E-signature platforms. You will be a part of the product engineering team based out of Gurugram, India working closely with our team in Austin, USA.
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- Collaborate with development teams to automate software delivery pipelines, utilizing CI/CD tools and technologies.
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- Conduct regular security assessments, vulnerability scans, and penetration tests to identify and address potential threats.
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- Stay updated on emerging trends and technologies in DevOps, cloud, and cybersecurity. Recommend improvements to enhance system efficiency and security.
An ideal candidate would credibly demonstrate various aspects of the InkPaper Culture code –
- We solve for the customer
- We practice good judgment
- We are action-oriented
- We value deep work over shallow work
- We reward work over words
- We value character over only skills
- We believe the best perk is amazing peers
- We favor autonomy
- We value contrarian ideas
- We strive for long-term impact
You Have:
- B.Tech in Computer Science.
- 2 to 4 years of relevant experience in DevOps.
- Proficiency in GCP, Azure, AWS ecosystems, and Cybersecurity
- Experience with: CI/CD automation, cloud service configuration, monitoring, troubleshooting, security implementation.
- Familiarity with Blockchain will be an edge.
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail
At InkPaper, we hire people who will help us change the future of legal services. Even if you do not think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.
Benefits
- Hybrid environment to work from our Gurgaon Office and from the comfort of your home.
- Great compensation package!
- Tools you need on us!
- Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplemental for all employees and dependents
- 15 planned leaves + 10 Casual Leaves + Company holidays as per government norms
InkPaper is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from diverse backgrounds, not just because it is the right thing to do, but because it makes us stronger. We are an equal opportunity employer and does not discriminate against candidates based on race, ethnicity, religion, sex, gender, sexual orientation, gender identity, or disability
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About Us -Celebal Technologies is a premier software services company in the field of Data Science, Big Data and Enterprise Cloud. Celebal Technologies helps you to discover the competitive advantage by employing intelligent data solutions using cutting-edge technology solutions that can bring massive value to your organization. The core offerings are around "Data to Intelligence", wherein we leverage data to extract intelligence and patterns thereby facilitating smarter and quicker decision making for clients. With Celebal Technologies, who understands the core value of modern analytics over the enterprise, we help the business in improving business intelligence and more data-driven in architecting solutions.
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• As a part of the DevOps team, you will be responsible for configuration, optimization, documentation, and support of the CI/CD components.
• Creating and managing build and release pipelines with Azure DevOps and Jenkins.
• Assist in planning and reviewing application architecture and design to promote an efficient deployment process.
• Troubleshoot server performance issues & handle the continuous integration system.
• Automate infrastructure provisioning using ARM Templates and Terraform.
• Monitor and Support deployment, Cloud-based and On-premises Infrastructure.
• Diagnose and develop root cause solutions for failures and performance issues in the production environment.
• Deploy and manage Infrastructure for production applications
• Configure security best practices for application and infrastructure
Essential Requirements
• Good hands-on experience with cloud platforms like Azure, AWS & GCP. (Preferably Azure)
• Strong knowledge of CI/CD principles.
• Strong work experience with CI/CD implementation tools like Azure DevOps, Team city, Octopus Deploy, AWS Code Deploy, and Jenkins.
• Experience of writing automation scripts with PowerShell, Bash, Python, etc.
• GitHub, JIRA, Confluence, and Continuous Integration (CI) system.
• Understanding of secure DevOps practices
Good to Have -
• Knowledge of scripting languages such as PowerShell, Bash
• Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc.
• Experience with Build technologies and cloud services. (Jenkins, TeamCity, Azure DevOps, Bamboo, AWS Code Deploy)
• Strong communication skills and ability to explain protocol and processes with team and management.
• Must be able to handle multiple tasks and adapt to a constantly changing environment.
• Must have a good understanding of SDLC.
• Knowledge of Linux, Windows server, Monitoring tools, and Shell scripting.
• Self-motivated; demonstrating the ability to achieve in technologies with minimal supervision.
• Organized, flexible, and analytical ability to solve problems creatively.
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- A chance to build and lead an awesome team working on one of the best recruitment and online trainings products in the world that impact millions of lives for the better
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💯 You fit the bill if-
- You are proficient with bash, git and git workflows
- You have 3-5 years of experience as a DevOps Engineer or similar software engineering role
- You have excellent attention to detail
- AWS certification preferred but not mandatory
Profile: DevOps Engineer
Experience: 5-8 Yrs
Notice Period: Immediate to 30 Days
Job Descrtiption:
Technical Experience (Must Have):
Cloud: Azure
DevOps Tool: Terraform, Ansible, Github, CI-CD pipeline, Docker, Kubernetes
Network: Cloud Networking
Scripting Language: Any/All - Shell Script, PowerShell, Python
OS: Linux (Ubuntu, RHEL etc)
Database: MongoDB
Professional Attributes: Excellent communication, written, presentation,
and problem-solving skills.
Experience: Minimum of 5-8 years of experience in Cloud Automation and
Application
Additional Information (Good to have):
Microsoft Azure Fundamentals AZ-900
Terraform Associate
Docker
Certified Kubernetes Administrator
Role:
Building and maintaining tools to automate application and
infrastructure deployment, and to monitor operations.
Design and implement cloud solutions which are secure, scalable,
resilient, monitored, auditable and cost optimized.
Implementing transformation from an as is state, to the future.
Coordinating with other members of the DevOps team, Development, Test,
and other teams to enhance and optimize existing processes.
Provide systems support, implement monitoring and logging alerting
solutions that enable the production systems to be monitored.
Writing Infrastructure as Code (IaC) using Industry standard tools and
services.
Writing application deployment automation using industry standard
deployment and configuration tools.
Design and implement continuous delivery pipelines that serve the
purpose of provisioning and operating client test as well as production
environments.
Implement and stay abreast of Cloud and DevOps industry best practices
and tooling.
Job Description:
- Hands on experience with Ansible & Terraform.
- Scripting language, such as Python or Bash or PowerShell is required and willingness to learn and master others.
- Troubleshooting and resolving automation, build, and CI/CD related issues (in cloud environment like AWS or Azure).
- Experience with Kubernetes is mandate.
- To develop and maintain tooling and environments for test and production environments.
- Assist team members in the development and maintenance of tooling for integration testing, performance testing, security testing, as well as source control systems (that includes working in CI systems like Azure DevOps, Team City, and orchestration tools like Octopus).
- Good with Linux environment.
- Experience working in advanced iterative methodologies such as Agile and Safe.
- Experience with containers and orchestration (Docker, Kubernetes).
- Comfortable working in complex and demanding environments with high degree of change.
- Ability to view system perspective and to perform thorough investigations.
- Experience in frequent delivery to production.
- Microservice-based architecture (Jenkins, Docker, CI/CD, ELK)
- Experience with modern software components (Mongo, Elasticsearch, Kafka).
- Expertise in software development methodologies.
- Understanding of protocols/technologies like HTTP, SSL, LDAP, SSH, SAML, etc.
- Possession of a deep knowledge of development workflows with Git.
- Experience with MySQL or another relational database Environment.
- Automation testing (component, integration and end2end)
• Drive the architectural design, solution planning and feasibility study on Cloud Computing Infrastructure.
• Deliver new IT services and exploit current infrastructure technologies.
• Drive the infrastructure roadmaps and planning in adopting the cloud infrastructure in a long run.
• Conduct research and make recommendations on suitable cloud platforms & services.
• Advise on and implement cloud best practices.
Job Requirements:
Desired understanding of the following - VPC, EC2, S3, IAM, Route 53, Lambda, Billing, AWS MYSQL, Kinesis, API
Gateway, Cloud Watch, EBS, AMI, RDS, Dynamo DB, ELB, Light sail, Kubernetes, Docker, NAT Gateway
Education & Experience:
• 3 to 5 years related work experience
• Bachelor’s degree in Computer Science, Information Technology or related field
• Solid experience in infrastructure architecture solutions design
• Solid knowledge in AWS/Google Cloud
• Experience in managing implementations on public clouds (AWS/Google Cloud)
• Excellent analytical and problem-solving skills
• Good command in written and spoken English.
• Certification for AWS/Google Cloud Architect – Associate level