
MS Dynamics Functional Consultants
at Leading System Integration Company
CRM Functional Consultant
Country: Malaysia
Cities: Kuala Lumpur
Area of expertise: Customer Relationship Management (CRM)
Job Description
As a CRM Business Analysis Consultant, you are responsible for identifying, developing, and deploying end-user solutions in Customer Relationship Management (CRM) system. Through your deep functional knowledge and familiarity with the application, you ensure business requirements are adequately met and provide a variety of advisory services around project management, business process development, implementation support and end-user training as required. You also contribute to project planning, implementation, and requirements gathering efforts across CRM projects.
Responsibilities:
Translate business requirements into CRM business solutions
Identify key stakeholders for requirements gathering; elicits and documents requirements and validates against scope
Contribute to requirements management, including approval, communication, traceability, and re-use
Contribute to transfer of functional requirements to development and test team members- Leverage CRM workflow technology to automate business processes
Determine, in collaboration with business and IT stakeholders, patches and upgrades needed to the CRM system in order to meet evolving business requirements
Stay informed on updates and new releases in CRM technologies
Educates end users on CRM functionality, as needed
Skills:
You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation. You’re proud of your positive and lasting client relationships and the customizations and strategies you’ve built to tackle their business challenges.
Requirements:
At least 3 years of relevant work experience including CRM
Strong knowledge of CRM Systems and business solution implementation
Demonstrable experience in Business Process Reengineering (BRP)
Strong knowledge of CRM issue diagnosing and troubleshooting
Working with Microsoft Dynamics 365 Customer Engagement as a Functional Consultant
Hands on experience deploying with Microsoft Power Platform solutions for customers in a variety of industries
Experience consulting with external clients on complex projects
Experience working with global teams on CRM technology implementation and maintenance projects
Experience working with offshore teams to facilitate project work
Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form

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DevOps Strategy & Leadership
- Define and execute the end-to-end DevOps strategy for high-frequency trading and fintech platforms.
- Lead, mentor, and scale a high-performing DevOps team focused on automation, reliability, and performance.
- Partner closely with engineering and product leaders to ensure infrastructure strategy supports business and technical goals.
CI/CD & Infrastructure Automation
- Architect, implement, and optimize enterprise-grade CI/CD pipelines for ultra-low-latency trading systems.
- Drive Infrastructure as Code (IaC) adoption using Terraform, Helm, Kubernetes, and advanced automation toolsets.
- Establish robust release management, deployment workflows, and versioning best practices for mission‑critical environments.
Cloud & On‑Prem Infrastructure Management
- Design and manage hybrid infrastructures across AWS, GCP, and on-premise data centers ensuring high availability and fault tolerance.
- Implement sophisticated networking strategies for low-latency workloads including routing optimization and performance tuning.
- Lead multi‑cloud scalability, cost optimization, and environment standardization initiatives.
Performance Monitoring & Optimization
- Oversee large-scale monitoring systems using Prometheus, Grafana, ELK, and related observability tools.
- Implement predictive alerting, automated remediation, and system‑wide health checks for zero‑downtime operations.
- Conduct root-cause analyses and performance tuning for systems processing millions of transactions per second.
Security & Compliance
- Champion DevSecOps practices and embed security across the entire development and deployment lifecycle.
- Ensure adherence to financial regulatory standards (SEBI and global frameworks) with strong audit and compliance mechanisms.
- Lead security automation efforts, vulnerability management, and advanced IAM policy implementation.
Required Skills & Qualifications
- 10+ years of DevOps experience, with 5+ years in a leadership capacity.
- Deep hands-on expertise in CI/CD tools such as Jenkins, GitLab CI/CD, and ArgoCD.
- Strong command of AWS, GCP, and hybrid cloud infrastructures.
- Expert-level knowledge of Kubernetes, Docker, and large-scale container orchestration.
- Advanced proficiency in Terraform, Helm, and overall IaC workflows.
- Strong Linux administration, networking fundamentals (TCP/IP, DNS, Firewalls), and system internals.
- Experience with monitoring and observability platforms (Prometheus, Grafana, ELK).
- Excellent scripting skills in Python, Bash, or Go for automation and tooling.
- Deep understanding of security principles, encryption, IAM, and compliance frameworks.
Good to Have
- Experience with ultra-low-latency or high-frequency trading systems.
- Knowledge of FIX protocol, FPGA acceleration, or network‑level optimizations.
- Familiarity with Redis, Nginx, or other high‑throughput systems.
- Exposure to micro‑second‑level performance tuning or network acceleration technologies.
Why Join Us?
- Be part of a team that consistently raises the bar and delivers exceptional engineering outcomes.
- A culture where innovation, ownership, and bold thinking are valued.
- Exceptional growth opportunities—ideal for someone who thrives in fast-paced, high-impact environments.
- Build systems that influence markets and redefine the fintech landscape.
This isn’t just a role—it’s a challenge, a platform, and a proving ground.
Ready to step up? Apply now.
Review Criteria
- Strong DevOps /Cloud Engineer Profiles
- Must have 3+ years of experience as a DevOps / Cloud Engineer
- Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
- Must have strong hands-on experience in Linux administration and system management
- Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
- Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
- Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
- Must be proficient in scripting languages such as Python or Bash for automation
- Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
- Top tier Product-based company (B2B Enterprise SaaS preferred)
Preferred
- Experience in multi-tenant SaaS infrastructure scaling.
- Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.
Role & Responsibilities
We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.
Key Responsibilities:
- Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
- Build and optimize CI/CD pipelines to support rapid release cycles.
- Manage containerization & orchestration (Docker, Kubernetes).
- Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
- Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
- Drive cloud security automation (IAM, SSL, secrets management).
- Partner with engineering teams to embed DevOps into SDLC.
- Troubleshoot production issues and drive incident response.
- Support multi-tenant SaaS scaling strategies.
Ideal Candidate
- 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
- Strong expertise in AWS, Azure, or GCP.
- Strong expertise in LINUX Administration.
- Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
- Proficient in Terraform/Ansible/CloudFormation.
- Strong scripting skills (Python, Bash).
- Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
- Strong grasp of cloud security best practices.
Roles and Responsibilities:
- AWS Cloud Management: Design, deploy, and manage AWS cloud infrastructure. Optimize and maintain cloud resources for performance and cost efficiency. Monitor and ensure the security of cloud-based systems.
- Automated Provisioning: Develop and implement automated provisioning processes for infrastructure deployment. Utilize tools like Terraform and Packer to automate and streamline the provisioning of resources.
- Infrastructure as Code (IaC): Champion the use of Infrastructure as Code principles. Collaborate with development and operations teams to define and maintain IaC scripts for infrastructure deployment and configuration.
- Collaboration and Communication: Work closely with cross-functional teams to understand project requirements and provide DevOps expertise. Communicate effectively with team members and stakeholders regarding infrastructure changes, updates, and improvements.
- Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines to automate software delivery processes. Ensure reliable and efficient deployment of applications through the development lifecycle.
- Performance Monitoring and Optimization: Implement monitoring solutions to track system performance, troubleshoot issues, and optimize resource utilization. Proactively identify opportunities for system and process improvements.
Mandatory Skills:
- Proven experience as a DevOps Engineer or similar role, with a focus on AWS.
- Strong proficiency in automated provisioning and cloud management.
- Experience with Infrastructure as Code tools, particularly Terraform and Packer.
- Solid understanding of CI/CD pipelines and version control systems.
- Strong scripting skills (e.g., Python, Bash) for automation tasks.
- Excellent problem-solving and troubleshooting skills.
- Good interpersonal and communication skills for effective collaboration.
Secondary Skills:
- AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect).
- Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Knowledge of microservices architecture and serverless computing.
- Familiarity with monitoring and logging tools (e.g., CloudWatch, ELK stack).
Overview
adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are looking for an experienced Senior Software Developer for IT Services Management Team.
In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations.
You will act as an On-call-duty team in the time between 6:00 PM to 8:00 AM IST- 365 days a year. We are seeking a hands-on Software Developer with strong experience in Frontend + DevOps knowledge.
Responsibilities:
Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage.
Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.
Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.
Requirements:
Education and Experience:
A bachelor’s or master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.
Skills & Expertise:
Proficient in ITIL service management frameworks.
Strong analytical and problem-solving abilities.
Experienced in project management methodologies (Agile, Kanban).
Excellent English Communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.
Experience in 24x7 application On call Support and ready to work in shifts on a Hybrid /WFH mode.
This assignment is a long-term contract for more than 3 years.
Good knowledge in Frontend Technologies like Frontend & DevOps – skill set given below.
Skills & Requirements
React JS (v17+), Tanstack, Context, React Router, Redux, Webpack / Vite, Storybook, Jest, React Testing Library, Vitest, Cypress, npm, Restful API, Azure, Azure Devops, Kubernetes, kubeAPI, docker/container, Debug Tools, openSSL, Kustomize, Curl.
Job description
We are seeking a highly skilled and experienced Backend Developer to join our team at Infomance. The ideal candidate will have a minimum of 3 years of hands-on experience in developing and managing WordPress websites, deploying sites on AWS, and managing servers through cPanel. This role is critical in ensuring the seamless performance, security, and scalability of our web platform.
Key Responsibilities:
- Develop and maintain the server end of our WordPress website.
- Manage and optimize the AWS server environment to ensure high performance and reliability.
- Deploy and manage WordPress sites on AWS.
- Utilize cPanel for server management, including setting up and configuring domains, email accounts, databases, and other hosting features.
- Collaborate with front-end developers to integrate user-facing elements with server-side logic.
- Ensure the security and integrity of the website and server infrastructure.
- Troubleshoot and resolve website and server issues promptly.
- Implement and maintain automated backup and disaster recovery solutions.
- Monitor server performance and optimize for speed and efficiency.
- Stay updated with the latest industry trends and technologies to ensure our platform remains at the cutting edge.
Required Skills:
1.. WordPress Development:
- Proficient in PHP, MySQL, HTML, CSS, and JavaScript.
- Experience in developing custom WordPress themes and plugins.
- Understanding of WordPress core and architecture.
2.. AWS (Amazon Web Services):
- Extensive experience with EC2, S3, RDS, and other relevant AWS services.
- Expertise in deploying and managing WordPress sites on AWS.
- Knowledge of AWS security best practices.
3.. Server Management:
- Proficiency with cPanel for server management.
- Experience in setting up and configuring domains, email accounts, and databases using cPanel.
- Ability to optimize server performance and ensure reliability.
4.. Version Control Systems:
- Experience with Git for version control and collaboration.
- Understanding of best practices for code management and deployment.
5.. API Integration:
- Familiarity with RESTful APIs and third-party integrations.
- Ability to implement and manage API connections effectively.
6.. Security:
- Strong understanding of web and server security practices.
- Experience in implementing security measures to protect the website and server infrastructure.
7.. Problem-Solving:
- Excellent troubleshooting skills.
- Ability to diagnose and resolve website and server issues promptly.
8.. Performance Optimization:
- Knowledge of techniques to optimize website speed and efficiency.
- Experience with caching, load balancing, and other performance-enhancing practices.
9.. Backup and Recovery:
- Experience in implementing automated backup solutions.
- Ability to manage disaster recovery processes effectively.
10.. Collaboration and Communication:
- Strong communication skills for working with cross-functional teams.
- Ability to collaborate effectively with front-end developers and other stakeholders.
Preferred Qualifications:
- Experience with full-stack development on WordPress.
- Knowledge of serverless architectures and microservices.
- Experience with other cloud platforms like Google Cloud or Azure.
- Understanding of DevOps practices and CI/CD pipelines.
Experience with Linux infrastructure, opensource databases (mysql, postgres etc), CI/CD tools Jenkins, Gitlab, Nexus Repository, Jira, Agile workflow and Kanban.
- Solid understanding of IP network and TCP/IP
- Minimum of 7+ years’ work experience in IT
- Minimum of 4+ years experience as DevOps Enginneer
- Good interpersonal skills and communication written and oral.
- Good knowledge of at least one language (C#, Java, Python, Go, PHP, Node.js)
- Have enough experience on application and infrastructure architectures
- Design and plan cloud solution architecture
- Design for security, network, and compliances
- Analyze and optimize technical and business processes
- Ensure solution and operational reliability
- Manage and provision cloud infrastructure
- Manage IaaS, PaaS, and SaaS solutions
- Design strategies around cloud governance, migration, Cloud operations and DevOps
- Design highly scalable, available, and reliable cloud applications
- Build and test applications
- Deploy applications on cloud
- Integration with cloud services
Certification:
- Architect level certificate of any cloud (AWS, GCP, Azure)
DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, set up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.
Ultimately, you will execute and automate operational processes fast, accurately, and securely.
Skills and Experience
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4+ years of experience in building infrastructure experience with Cloud Providers ( AWS, Azure, GCP)
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Experience in deploying containerized applications build on NodeJS/PHP/Python to kubernetes cluster.
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Experience in monitoring production workload with relevant metrics and dashboards.
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Experience in writing automation scripts using Shell, Python, Terraform, etc.
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Experience in following security practices while setting up the infrastructure.
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Self-motivated, able, and willing to help where help is needed
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Able to build relationships, be culturally sensitive, have goal alignment, have learning agility
Roles and Responsibilities
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Manage various resources across different cloud providers. (Azure, AWS, and GCP)
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Monitor and optimize infrastructure cost.
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Manage various kubernetes clusters with appropriate monitoring and alerting setup.
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Build CI/CD pipelines to orchestrate provisioning and deployment of various services into kubernetes infrastructure.
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Work closely with the development team on upcoming features to determine the correct infrastructure and related tools.
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Assist the support team with escalated customer issues.
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Develop, improve, and thoroughly document operational practices and procedures.
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Responsible for setting up good security practices across various clouds.










