SDET - Cloud

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

Job brief

Call To Action is looking for an SEO expert to manage, strategize and implement search engine optimization activities across major search networks to maximize ROI

Responsibilities

• Track, report, and analyze website analytics and other content development initiatives and campaigns
• Optimize copy and landing pages, and websites for search engine marketing
• Perform ongoing keyword discovery, expansion and optimization
• Research and implement search engine optimization recommendations
• Research and analyze competitor links
• Develop and implement link building strategy
• Work with the web development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

Requirements

• Proven SEO experience at an agency or brand level for 2-3 years
• In-depth understanding of marketing, conversion, online customer acquisition and website analytics tools
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO
• Bonus if you have SEM experience managing PPC campaigns across Google, Facebook and Bing to run SEM campaigns to aid SEO

PEOPLESOFT FINANCIALS, PEOPLE TOOLS, SQL

• Manage different versions of complicate code and distribute them to different teams in the organization utilizing TFS.
• Develop an ASP.Net application to input and manage a production schedule, production statistical analysis and trend reporting.
• Create routines for importing data utilizing XML, CSV and comma delimitate files.
• Filter and cleanse OLTP data with complex store procedures and SSIS packages in the staging area.
• Develop a dimensional database and OLAP cube using SSAS for analysis, maintenance and good customer service.
• Involve in development and implementation of SSIS, SSRS and SSAS application solutions for various business units across the organization.
• Extract the data from XML and load it to dimensional model.
• Maintain SQL scripts, indexes, complex queries for data analysis and extraction.
• Create advanced reports like dashboard and scoreboard using SharePoint and power pivot for better presentation of data.
• Create cubes in SSAS reports which require complex calculations such as calculation of the premium for a particular policy.
• Create SharePoint sub sites, lists, libraries, folders and apply site permissions according to the given requirement.
• Work with business analysts, subject matter experts, and other team members to determine data extraction and transformation requirements.
• Develop T-SQL functions and store procedures to support complex business requirements.
• Create and configure an OLTP replication database for disaster recovery purpose.
• Designed/Implemented/Maintain OLAP servers and processes to replicate production data to the server.

Role : Strategic Alliance Manager

Experience : 3 to 5 Years 

Location : Gurgaon

The candidate for this position will excel at creating and closing new opportunities by

onboarding companies as financing partners with Edwisor. By using a consultative approach to

selling, this person will use their expertise to identify and qualify leads, leading to sales

opportunities with both new and existing customers.

Roles and responsibilities:

• Meet and exceed sales targets of getting financing partners such as banks, NBFCs,

fintech players etc.

• Should be willing to make calls to cold and warm leads
• Manage relationships with existing partners and build relationships with new partners to

resolve issues, improve processes or product offerings, negotiate financing rates etc.

• Manage email and telephonic communication with prospective clients
• Learn and maintain in-depth knowledge of our products, industry trends, and competition
• Ability to gather and use data to inform decision making and persuade others

Skills and Experience :

• 3 - 5 years of experience working with fintech or NBFCs or banks in roles where you have forged partnerships with clients (B2B side)
• Knowledge of how fintech lending works, subvention rates, documentation processes, calculation of margins etc is highly desirable
• Should have professional proficiency in English and Hindi
• Strong written and verbal communication skills
• Highly motivated, driven, and self-starting individual with enthusiasm to learn and pursue a career in sales
• High sense of ownership and bias for action with willingness to get hands dirty