Systems Engineer at SugarBox Networks · Bengaluru (Bangalore), Mumbai · 8 - 10 years · ₹10L - ₹15L / yr · Raised funding · Posted 3 Feb 2023
| Experience Install, Configure, Maintain & Lifecycle Management of Linux Systems | ||||||||||||||
| Experience in Building & Maintaining File Systems, Storage Volumes including LVM concepts, LUNs, Swap etc | ||||||||||||||
| Expert hands on Knownledge on Bash/Shell or Python scripting | ||||||||||||||
| Build and maintain container orchestration platform (Docker) using Kubernetes, Openshift, Micro k8s or similar | ||||||||||||||
| Develop and maintain automated processes, tools, and documentation in support of Docker and Kubernetes container orchestration platform | ||||||||||||||
| Ability to perform automated infrastructure code test, integration, deployment, and assurance using DevOps and CI/CD methodologies for e.g. Jenkins, Gitlab is a plus | ||||||||||||||
| Automation/Configuration Management with Ansible or Puppet and scripting | ||||||||||||||
| Strong background in linux networking ( ip, iptables, ipsec ) | ||||||||||||||
| Strong knowledge on configuration of diverse subsystems (systemd, printers, graphic adapters, networking, SELinux, firewalls…etc) | ||||||||||||||
| Strong knowledge on Storage Concepts - NAS, NFS, SAN, RAID, ZFS | ||||||||||||||
| Knowledge on creation and maintenance of repositories (intranet and internet) | ||||||||||||||
| Hands on with Installation procedures: yum, kickstart, anaconda, plymouth | ||||||||||||||
| UEFI/ legacy BIOS: How to boot, how to make a medium bootable, handling of keys etc. | ||||||||||||||
| Strong Knowledge of wide variety of open source technologies/tools and cloud services | ||||||||||||||
| Strong Knowledge of best practices and IT operations in an always-up, always-available service | ||||||||||||||
| Experience in Server Virtualisation Technology mainly in VMware vSphere, vCenter, vSAN etc, Proxmox is a plus | ||||||||||||||
| Experience in Setting Up DNS Bind and LDAP Directory Services is a plus | ||||||||||||||
| Experience in using Atlassian toolchains – Jira & Confluence is a plus | ||||||||||||||
| Knowledge on Ceph Storage technology is a plus Roles & Responsibilities
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Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
Job Title : DevOps / Infrastructure Engineer
Experience : 3+ Years
Location : Gurugram Sector 48
Work Mode : 6 Days WFO (Monday to Saturday) / 01st & 03rd Saturdays are off
Employment Type : Full-time
Role Overview :
We are looking for a DevOps / Infrastructure Engineer with strong hands-on experience in Linux administration, Jenkins, Docker, networking, bare-metal servers, AWS, Redis, and MongoDB. The candidate should be capable of independently troubleshooting infrastructure, deployment, networking, and application-related issues in production environments.
Mandatory / Non-Negotiable Skills :
- Strong hands-on experience with Linux Administration & Troubleshooting.Strong experience with Jenkins and CI/CD pipelines.
- Hands-on experience with Docker and containerized environments.
- Strong understanding of Networking concepts – TCP/IP, DNS, HTTP/HTTPS, ports, routing, firewalls, load balancing, etc.
- Hands-on experience with Bare Metal Servers / Server Administration.
- Strong hands-on experience with AWS (EC2, VPC, IAM, Security Groups, Load Balancers, S3 & CloudWatch)
- Working knowledge of Redis
- Working knowledge of MongoDB
- Strong production troubleshooting and incident-resolution skills
Key Responsibilities :
- Manage, configure, monitor, and troubleshoot Linux and bare-metal servers
- Build, maintain, and troubleshoot Jenkins CI/CD pipelines
- Deploy, manage, and troubleshoot applications using Docker
- Manage and troubleshoot AWS infrastructure and services
- Configure and maintain networking, security groups, firewalls, ports, and connectivity
- Support and maintain Redis and MongoDB environments
- Perform server health checks, log analysis, performance troubleshooting, and incident resolution
- Work closely with development teams to support application deployments
- Identify root causes of infrastructure and production issues and implement preventive solutions
- Maintain infrastructure security, availability, and reliability
- Automate repetitive operational tasks wherever possible
Required Candidate Profile :
- 3+ years of relevant experience in DevOps, Infrastructure, System Administration, or related roles.
- Strong hands-on / production experience with all mandatory technologies.
- Good understanding of Linux systems and infrastructure.
- Strong troubleshooting and problem-solving abilities.
- Ability to take ownership of production infrastructure and deployment issues.
- Good communication and collaboration skills.
We are looking for a System Administrator to manage our servers and core IT infrastructure.
Responsibilities
- Administer Linux (RHEL) and Windows Server systems
- Manage VMware virtualisation and Active Directory
- Handle patching, user access and system hardening
- Monitor systems and resolve infrastructure issues
Requirements
- 1+ years of system administration experience
- Strong Linux and Windows Server skills
- RHCSA or MCSA certification is a plus
We are looking for a Linux Administrator to keep our servers secure, patched and reliable.
Responsibilities
- Administer RHEL and Ubuntu servers
- Automate tasks with Shell scripts and Ansible
- Patch, monitor and troubleshoot systems
- Manage users, storage and networking
Requirements
- 2+ years of Linux administration
- Strong shell scripting skills
- RHCSA or RHCE is a plus
DevOps / Infrastructure Engineer
Location: Chennai
Experience: 5+ Years
Role: DevOps / Infrastructure Engineer
Job Description
We are looking for an experienced DevOps / Infrastructure Engineer with strong hands-on experience in Linux administration, containerization, Kubernetes, automation, monitoring, and troubleshooting.
Mandatory Skills
- 5+ years of experience in DevOps / Infrastructure Administration
- Strong hands-on experience with Linux Administration
- Experience with Docker and Kubernetes
- Monitoring tools: AppDynamics, Prometheus, Grafana
- Strong Shell Scripting / Python Scripting skills
- Hands-on experience with Ansible 4.1
- Strong troubleshooting and problem-solving skills
- Experience in infrastructure/application monitoring and production support
- Good understanding of DevOps practices and automation
Key Responsibilities
- Manage and support Linux-based infrastructure and production environments.
- Deploy, manage, and troubleshoot applications using Docker and Kubernetes.
- Develop and maintain automation scripts using Shell/Python.
- Automate infrastructure and configuration management using Ansible.
- Monitor applications and infrastructure using AppDynamics, Prometheus, and Grafana.
- Perform root-cause analysis and resolve infrastructure/application issues.
- Handle incidents, troubleshoot performance issues, and ensure system availability.
- Collaborate with development and operations teams to improve deployment and operational processes.
Job Description
Position Title: System Administrator
Employment Type: Full-Time, Permanent
Department: Research and Development
Reports To: R&D Manager, India Development Centre
Work from Office; No Remote; No Hybrid
About the Company
We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.
Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.
Job Summary
We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.
The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.
Key Responsibilities
- Install, configure, maintain, and troubleshoot Windows and Linux servers.
- Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
- Perform server monitoring, patching, updates, backup checks, and basic security administration.
- Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
- Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
- Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
- Monitor antivirus/endpoint security and ensure systems are updated and secure.
- Maintain IT inventory, system documentation, and helpdesk/ticket records.
- Coordinate with vendors and escalate infrastructure issues when required.
- Support virtualization, cloud, backup, and disaster-recovery activities as needed.
Required Skills
- Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
- Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
- Desktop/laptop hardware and software troubleshooting
- Basic networking: TCP/IP, LAN, Wi-Fi, VPN
- Backup, patch management, antivirus, and system monitoring
- Good troubleshooting, communication, and documentation skills
- Qualification
- Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
- Preferred
- Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.
We are looking for an experienced Application Support Engineer with strong expertise in Linux/Unix, Networking, Routing, Load Balancing, and Production Support. The ideal candidate should have hands-on experience troubleshooting application and infrastructure issues using enterprise monitoring and observability tools such as Splunk, Grafana, and AppDynamics.
Key Responsibilities
- Provide L2/L3 production support for enterprise applications and infrastructure.
- Troubleshoot application, Linux/Unix, network, routing, and connectivity-related issues.
- Monitor application and infrastructure health using Splunk, Grafana, and AppDynamics.
- Analyze alerts, logs, performance metrics, and system behavior to identify issues.
- Troubleshoot routing, load balancing, connectivity, and network-related problems.
- Perform incident investigation, troubleshooting, and root cause analysis.
- Coordinate with Network, Infrastructure, Application, and other technical teams for issue resolution.
- Handle production incidents and ensure timely resolution within defined SLAs.
- Participate in problem management and identify recurring issues.
- Perform application health checks and proactively identify potential failures.
- Maintain troubleshooting guides, runbooks, and operational documentation.
- Support planned changes, deployments, and maintenance activities.
Must-Have Skills
Application Support
Linux / Unix
Networking
Routing
Load Balancing
Splunk
Grafana
AppDynamics
Production Support
Incident Management
Troubleshooting
Required Skills & Tools
- 4–6 years of experience in Application / Production Support.
- Strong hands-on experience with Linux/Unix administration and troubleshooting.
- Good understanding of TCP/IP, networking, routing, and connectivity concepts.
- Practical experience troubleshooting load balancing issues.
- Hands-on experience with monitoring and observability tools such as Splunk, Grafana, or AppDynamics.
- Strong log analysis and troubleshooting skills.
- Experience handling production incidents and working within SLA-driven environments.
- Strong communication and coordination skills.
Preferred Experience
- Exposure to ITIL processes including Incident, Problem, and Change Management.
- Experience with scripting/automation using Shell or Python.
- Exposure to cloud environments is an added advantage.
- Experience supporting enterprise-scale applications and infrastructure.
Key Competencies
- Strong analytical and troubleshooting skills.
- Ability to work under pressure during critical production incidents.
- Strong ownership and accountability.
- Excellent communication and stakeholder management.
- Ability to work collaboratively with global technical teams.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
Job Title : DevOps Engineer – Linux, AWS & Infrastructure
Experience : 3+ Years
Location : Sector 48, Gurgaon
Work Mode : 6 Days WFO – Monday to Saturday
Week Off : 01st & 03rd Saturday Off
Employment Type : Full-Time
Job Summary :
We are looking for a DevOps Engineer with strong hands-on experience in Linux, Networking, Server Administration, AWS, CI/CD, Containers, Kubernetes, and Infrastructure Automation. The ideal candidate should have strong troubleshooting skills, production ownership, and the ability to manage and automate infrastructure reliably.
Key Responsibilities :
- Manage and troubleshoot Linux servers, bare-metal infrastructure, and server environments.
- Perform system administration, networking, performance monitoring, and production troubleshooting.
- Design, maintain, and optimize Jenkins-based CI/CD pipelines and deployment workflows.
- Manage Docker containers and Kubernetes environments.
- Work with AWS Cloud services, infrastructure, security, and deployment environments.
- Monitor system health, application performance, logs, and infrastructure using appropriate monitoring and logging tools.
- Implement and maintain Infrastructure as Code (IaC) using tools such as Terraform or CloudFormation.
- Automate repetitive operational tasks using Python, Bash, Shell scripting, or similar technologies.
- Implement infrastructure and application security, access controls, patching, and hardening.
- Investigate production incidents, perform root-cause analysis (RCA), and drive issues to resolution.
- Take end-to-end ownership of infrastructure reliability, availability, and operational issues.
- Collaborate with development and other engineering teams to improve deployment, scalability, and system reliability.
Mandatory Skills :
Linux & Networking | Bare Metal / Server Administration | Jenkins / CI-CD | Docker / Containers | AWS Cloud | Kubernetes | Git | Monitoring & Logging | Security | Infrastructure as Code (IaC) | Automation / Scripting | Production Troubleshooting & Ownership
Preferred Skills :
- Strong understanding of TCP/IP, DNS, HTTP/HTTPS, SSH, load balancing, and networking fundamentals.
- Hands-on experience with Terraform / CloudFormation.
- Experience with Prometheus, Grafana, ELK / EFK, CloudWatch, or similar monitoring / logging tools.
- Good understanding of Linux performance troubleshooting, processes, memory, disk, networking, and file systems.
- Experience handling production incidents, RCA, deployments, and system reliability.
- Exposure to cloud security, IAM, secrets management, and server hardening.
What We’re Looking For :
- 3+ years of hands-on experience in DevOps / SRE / Infrastructure Engineering.
- Strong practical knowledge rather than certification-based/theoretical understanding.
- Good troubleshooting and analytical skills.
- Strong sense of ownership and accountability for production systems.
- Comfortable working in a 6-day work-from-office environment.






