VP - HR

The Python Support Engineer is responsible for providing Tier 2/Tier 3 technical support for our software applications and systems, focusing primarily on components built with Python. This role involves diagnosing and resolving complex production issues, performing Root Cause Analysis (RCA), developing temporary workarounds, and implementing permanent code fixes using Python.

🛠️ Key Responsibilities

1. Technical Support & Troubleshooting

• Diagnose and Resolve Issues: Act as the escalation point for complex technical issues related to Python applications, backend services (APIs), and data pipelines.
• Log and Data Analysis: Utilize advanced analytical skills and Python scripts (e.g., using Pandas or regular expressions) to parse system logs, database records, and monitoring data to pinpoint the root cause of failures.
• Debugging and Fixes: Read, understand, debug, and modify existing Python code to implement necessary bug fixes, patches, and minor enhancements.
• Database Interaction: Write and execute complex SQL queries to investigate data integrity issues and system performance problems across various relational (e.g., PostgreSQL, MySQL) and NoSQL databases.

2. Development and Automation

• Automation: Develop and maintain Python scripts and utility tools (e.g., using Bash/Shell scripting) to automate repetitive support tasks, streamline system health checks, and improve incident response efficiency.
• Monitoring and Alerting: Configure and fine-tune monitoring tools (e.g., Prometheus, Grafana, ELK stack) to proactively detect issues and ensure system reliability.
• Documentation: Create and maintain detailed technical documentation, including RCAs, knowledge base articles, runbooks, and troubleshooting guides for the support team.

As an eCommerce Website Developer at Ranka Jewellers, you will be responsible for the development, management, and optimization of our online jewelry store. You will collaborate with our design and marketing teams to ensure that our website reflects the luxurious and timeless nature of our products while providing a smooth, secure, and enjoyable shopping experience for customers.

Key Responsibilities:

• Develop & Maintain: Build and manage the eCommerce website, ensuring it reflects the brand’s luxury image while being functional, intuitive, and easy to navigate.
• Platform Expertise: Work with platforms such as [Shopify, WooCommerce, Magento, etc.], ensuring smooth integration with our existing systems and tools.
• Responsive Design: Implement responsive designs that provide an optimal user experience across all devices—desktop, mobile, and tablet.
• Payment & Shipping Integration: Ensure seamless integration of payment gateways (e.g., Razorpay, Paytm, etc.) and shipping providers, with secure transactions.
• SEO & Performance Optimization: Implement best practices for eCommerce SEO to enhance online visibility and drive organic traffic. Optimize website performance, load speed, and security.
• UI/UX Enhancements: Continuously improve the user interface (UI) and user experience (UX) of the website, aligning it with the luxury aesthetic of Ranka Jewellers while making the purchasing process as simple as possible.
• Product Management: Regularly update and manage product listings, images, descriptions, pricing, and promotions, ensuring everything is accurate and up-to-date.
• Analytics & Reporting: Monitor and analyze key website performance metrics (e.g., sales conversion, traffic) to inform decisions and identify areas for improvement.
• Collaboration: Work closely with our marketing and design teams to create promotional campaigns, seasonal launches, and online events, ensuring technical execution aligns with the brand vision.

Requirements:

• Proven experience in eCommerce website development, with a strong portfolio showcasing previous work (experience in jewelry or luxury goods is a plus).
• Proficiency in web development languages like HTML, CSS, JavaScript, and PHP.
• Familiarity with leading eCommerce platforms like Shopify, WooCommerce, Magento, or similar.
• Strong knowledge of SEO principles and eCommerce-specific SEO strategies.
• Experience integrating payment gateways, shipping solutions, and third-party plugins.
• Familiarity with Google Analytics, Google Tag Manager, and other performance tracking tools.
• Attention to detail with an eye for design, ensuring the website reflects the high-end nature of Ranka Jewellers.
• Strong problem-solving skills with the ability to handle multiple tasks and deadlines effectively.
• Ability to work independently while collaborating with cross-functional teams.

Preferred Qualifications:

• Experience with advanced JavaScript frameworks (e.g., React, Vue).
• Knowledge of cloud hosting platforms (AWS, Google Cloud, etc.) or website security best practices.
• Understanding of the luxury jewelry market and the unique needs of online jewelry sales (e.g., high-resolution product photography, secure transactions, customization options).
• Ability to suggest and implement innovative features to improve the shopping experience for customers.

Why Ranka Jewellers?

• At Ranka Jewellers, you will have the opportunity to work with a passionate and talented team in a fast-growing company that values creativity, craftsmanship, and customer satisfaction. We offer a competitive salary, flexible work arrangements, and an opportunity to contribute to the digital transformation of a trusted brand in the jewelry industry.

—ACOUNTING—

Senior Auditor, Junior Auditor, Accountant, Controller, Computerized Accounting, Staff Accountant

—BEAUTYSALON—

Salon Manager, Assistant Salon Manager, Beautician, Hair Stylist, Barber, Message Therapist, Cosmetologist, Nail Technicians, Aerobic and Fitness Instructors, Alternative Instructors, Acupuncturist

—CASINO—

Casino Manager, Assistant Casino Manager, Casino Dealer, Slot Technician

—CLERGY—

Priest, Minister, Rabbi, Reverend

—CRUISESTAFF—

Cruise Director, Assistant Cruise Director, Cruise Staff, Gentlemen Dance Host, Youth Activities Coordinator, Fitness Instructor, Aerobics Instructor, French Instructor, German Instructor, Water Sport Scuba, Water Sports Scuba Diving Instructor, Port Lecturer, Television Technician, Videographer, International Host & Hostess, Administrative Assistant

—DECK—

Captain, Staff Captain, First Officer, Second Officer, Third Officer, Junior Third Officer, Deck Engine Mechanic, Navigation Officer, Safety Officer, Security Personnel, Chief Radio Officer, Radio Officer, Quarter Master, Carpenter, Ordinary Seaman, Able Seaman Entry Level, Able Seaman Limited, Abel Seaman Special, Able Seaman Unlimited, Splicer Joiner, Seaman Surveyor, Deck Utility man, Deck Hand, Deck Cadet

—ENGINE—

Chief Engineer, Staff Chief Engineer, First Engineer, Second Engineer, Third Engineer, Junior Third Engineer, Engine Cadet, Hotel Service Engineer, Chief Electrical Engineer

Electrical Engineer, Electronic Engineer, Electronic Engineer Junior, Chief Refrigeration Engineer, Refrigeration Engineer, Engine Storekeeper, Motorman, Fitter, Oiler, Wiper (Engine Utility Man), Plumber Upholsterer

—ENTERTAINMENT—

Guest Entertainer, Lounger Performer, Show Signer, Production Vocalist, Show Dancer, Dance Troupes and Performers, Production Manager, Assistant Production Manager, Stage Manager, Backstage Manager, Disc Jockey, Sound Light Technician, Video Technician, Show band Musician Piano, Cocktail Pianist, Piano Bar Entertainer, Show band Musician Trumpet, Show band Musician Trombone, Show band Musician Saxophone Reeds, Show band Musician Drums, Show band Musician Bass, Show band Musician Guitar, Guitar Soloist, Keyboard Soloist, Guest Band Musician, Classic Rock Musicians, R and B Musicians, Country Musicians, Instrumentalists, Cabaret Actors, Comedians

—FOODAND BEVERAGE—

Food and Beverage Director, Assistant Food and Beverage Director, Restaurant Manager, Maitre d, Head Waiter Waitress, Jr. Waiter, Dining Room Manager, Sommelier Wine Steward Stewardess, Dining room Waiter Waitress, Dining room Buffet Man, Restaurant Hostess, Bar Manager, Assistant Bar Manager, Bar Supervisor, Assistant Bar Supervisor, Bar Accountant, Bar Waiter Waitress, Bartender, Bar Steward & Stewardess, Snack Steward Stewardess, Bar Utility, Bar Boy, Buffet Steward & Stewardess, Busboy

—GALLEY—

Executive Chef, Assistant Executive Chef, Souse Chief, Chef Tournant, First Cook, Second Cook, Third Cook, Vegetable Cook, Cook Trainee, Crew Cook, Crew Cook Assistant, Crew Cook Utility, Officer Mess man, Staff Mess man, Provision Store keeper, Butcher Supervisor, Assistant Butcher Supervisor, Butcher, Butcher Trainee, Butcher Utility, Pastry Chef, Assistant Pastry Chef, First Pastry man, Second Pastry man, Third Pastry man, Baker Supervisor, Assistant Baker Supervisor, First Baker, Second Baker, Third Baker, Baker Trainee, Pantry Man, Dishwasher, Pot washer, Ice Carver

—GIFTSHOP—

Gift Shop Manager, Assistant Shop Manager, Retail Sales Person, Florist

—GUESTLECTURERS—

Destination Speaker, Special Interest Speaker/Lecturer, Port/Shopping Lecturer,

—HOTEL—

Passenger Service Director, Chief Purser, Assistant Hotel Manager, Deputy Purser, Second Purser, Assistant Purser, Computer Technician, Junior Assistant Purser, Crew Purser, Assistance Crew Purser, Receptionist, Guest Service Coordinator, Guest Service Associate, Hotel Assistant, Shore Excursion Manager, Assistant Shore Excursion Manager, Cruise Sales Consultant, Hotel Controller, Senior Auditor Hotel Operations, Junior Auditor Hotel Operations, Night Auditor, Printer Desktop Publishing and Applications, Yeoman, Chief Yeoman, Locket Attendant

—–HOUSEKEEPING—

Chief Housekeeping Assistant Chief Housekeeper, Floor Supervisor, Head Room Steward, Cabin Steward Stewardess, Assistant Cabin Steward Stewardess, Bell Captain, Bell Boy, Utility Cleaner, Laundry Supervisor, Assistant Laundry Supervisor, Laundry Keeper, Laundry man, Linen Keeper, Pool Attendant

—HUMANRESOURCES—

Human Resources Manager, Training and Development Manager, Crew Staff Administration, Crew Staff Administration Assistant

—INFORMATIONSYSTEMS—

Shipboard information Systems Manager, Coordinator Computer Desktop Applications, Computer Accounting Applications, Computer Maintenance, Computer Applications, Computer System Hardware Technician, Computer System Administration Manager, Internet Manager

—INSTRUCTORS—

Bridge Instructor, Golf Instructor, Scuba Diving/Water Sports Instructor, Arts and Crafts, Dance Instructor, Texas 42 Instructor, Caricature Artist

—–MEDICAL—–

Chief Doctor, Crew Doctor, Nurse Practitioner, Chief Nurse, Nurse

—PHOTO—

Photo Manager, Assistant Photo Manager, Photographer, Junior Photographer, Videographer

Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

Skill Required - Excellent Communication Experience Required - 00-1 year (fresher also welcome) from 2018-2023

Minimum Education:- BBA,BMS,BBM,MBA(Marketing) and B.COM,B.TECH with relevant sales experience.

Responsibilities::

• Based on the wireframes and project concept, create UI of screens to be used in mobile and web.

• Understand the UX and implement or enhance the screens accordingly.

• Work closely with the team in an agile mode to properly draft the requirements in the screen or mock-ups generated.

• Create newsletters, templates and graphics as and when required.

Skills::

• Proficient in Adobe Photoshop, Illustrator and other graphics tools

• Relevant experience in terms of designing screens for mobile and web apps

Website - https://praxinfo.com/">https://praxinfo.com/