Corporate sale -Hyderabad

Role Summary

We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.

🔑 Key Responsibilities

Technical Troubleshooting & Incident Management

• Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
• Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
• Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
• Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).

Operational Excellence & Automation

• Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
• Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
• Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.

Collaboration & Prevention

• Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
• Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.

⚙️ Required Qualifications

• Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
• Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
• Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
• Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.
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About VisibilityStack

VisibilityStack helps businesses connect with people who are actively searching for the solutions they offer, both on Google Search and in the new wave of AI-powered search tools.

Our AI agents identify what your audience is looking for, create content that answers those questions, and structure it so Google and AI systems can easily understand and recommend it. We also strengthen your online credibility through strategic backlinks and a strong social presence.

Everything is guided by real-time data. We focus on what works, remove what does not, and keep your content working around the clock. The result is simple: the right people can find you, trust you, and reach out when they need what you offer.

The Role

We need a Senior Engineer who ships production code that scales. You'll be the technical anchor—building critical infrastructure, solving complex problems, and mentoring junior developers through code reviews and pair programming.

You'll shape our future in four key ways: writing the code that becomes our foundation, being a key voice in engineering hiring decisions, helping establish the processes and patterns everyone follows, and having significant input on product decisions—your technical perspective directly influences what we build, not just how we build it. This isn't about managing people or writing performance reviews—it's about technical leadership through excellence.

What's in it for you:

1. Own mission-critical systems end-to-end — Your code directly generates customer revenue
2. Skip the politics, ship products — No layers of approval, no enterprise bureaucracy
3. Shape product direction — Your technical insights influence product strategy, not just implementation
4. Learn cutting-edge AI in production — Work with LLMs, vector databases, and agent orchestration at scale
5. Shape technical decisions and processes — Your input matters on how we build, not just what
6. Accelerated growth path — As we scale, you choose: become our technical lead or remain a deeply influential IC
7. Direct founder access — Collaborate on product vision, not just execute specs

Location: Janakpuri, Delhi (Hybrid - Maker's Schedule)

Our Work Philosophy:

We follow the Maker's Schedule, not the Manager's Schedule. This means uninterrupted blocks of deep work when you're building, and high-bandwidth collaboration when we're solving problems together.

In Practice:

1. In-office days: Whiteboard architecture sessions, rapid product iterations, deep dives into product strategy, complex debugging that needs three minds on one problem
2. Deep work days: Uninterrupted coding from wherever you work best—home, office, or that coffee shop with perfect noise levels
3. Balance by design: We optimize for both intense collaboration and deep focus

The best technical breakthroughs happen in two modes: intense in-person collaboration where ideas bounce rapidly, and deep solo work where complex problems get solved. We protect both.

Responsibilities

Technical Excellence

1. Build production systems that handle millions of AI operations daily
2. Write complex integrations that others can't figure out
3. Solve scaling problems before they become emergencies
4. Implement robust error handling and monitoring
5. Own critical infrastructure components end-to-end

Architecture & Code Quality

1. Design APIs that won't need v2 in 6 months
2. Make pragmatic technical decisions (boring tech when appropriate)
3. Help establish engineering processes—from code review to deployment
4. Create patterns and standards other engineers can follow
5. Lead code reviews that teach, not just critique
6. Balance shipping speed with technical sustainability

Hiring & Technical Assessment

1. Conduct technical interviews for engineering roles
2. Design practical coding assessments that test real skills
3. Provide strong input on hire/no-hire decisions
4. Partner with founders on technical requirements for roles
5. Help close strong candidates by selling the technical vision

Mentorship & Collaboration

1. Pair with junior developers on complex problems
2. Share knowledge through code reviews and documentation
3. Unblock teammates when they're stuck
4. Work directly with founders on technical strategy
5. Partner with product team on feature design and technical feasibility
6. Turn product ideas into technical specifications
7. Work directly with founders on technical strategy
8. Turn product ideas into technical specifications

Requirements

Must Have

1. 5-7 years of software engineering experience
2. Expert-level Python development skills
3. Production experience with LLMs (OpenAI, Anthropic, not just prototypes)
4. Built systems that scaled (and dealt with the failures)
5. Strong debugging skills—you fix what others can't
6. API design that makes sense to other developers
7. Git workflows and collaborative development

Strong Advantages

1. Previous early-stage startup experience
2. Production experience with vector databases (Pinecone, Weaviate, pgvector)
3. Elasticsearch or search infrastructure expertise
4. Built revenue-generating AI/ML systems
5. Experience with high-volume data pipelines
6. Contributed to open source projects
7. Informal mentorship or tech lead experience

Tech Stack

1. Backend: Python, FastAPI, PostgreSQL
2. AI/ML: OpenAI APIs, LangChain, Vector DBs
3. Infrastructure: AWS, Docker, GitHub Actions
4. Search: Elasticsearch (evaluating alternatives)

What We Offer

1. Early employee equity and financial upside
2. No bureaucracy—your code ships to production
3. Work on genuinely hard technical problems
4. Learn from and contribute to cutting-edge AI systems
5. Clear growth path as the team scales

About the Role-

Thinking big and executing beyond what is expected. The challenges cut across algorithmic problem solving, systems engineering, machine learning and infrastructure at a massive scale.

Reason to Join-

An opportunity for innovators, problem solvers & learners.  Working will be Innovative, empowering, rewarding & fun. Amazing Office, competitive pay along with excellent benefits package.

Requiremets and Responsibilities- (please read carefully before applying)

• The overall experience of 3-6 years in Java/Python Framework and Machine Learning.
• Develop Web Services, REST, XSD, XML technologies, Java, Python, AWS, API.
• Experience on Elastic Search or SOLR or Lucene -Search Engine, Text Mining, Indexing.
• Experience in highly scalable tools like Kafka, Spark, Aerospike, etc.
• Hands on experience in Design, Architecture, Implementation, Performance & Scalability, and Distributed Systems.
• Design, implement, and deploy highly scalable and reliable systems.
• Troubleshoot Solr indexing process and querying engine.
• Bachelors or Masters in Computer Science from Tier 1 Institutions

We are looking for an experienced Node.js Developer with at least 3-years of experience. In this role, you will be responsible for developing and maintaining server-side applications and building scalable applications using Node.js. It is a WFH/Remote, full-time position.

Responsibilities

• Design and develop RESTful APIs using Node.js
• Build and maintain high-performance, reusable, and reliable code
• Write unit and integration tests for all code changes
• Developing and maintaining all server-side network components
• Designing customer-facing UI and back-end services for various business processes
• Collaborate with cross-functional teams to define, design, and ship new features
• Optimize application performance and ensure scalability and reliability
• Troubleshoot and debug issues in the application codebase
• Documenting Node.js processes, including database schemas, as well as preparing reports

Qualifications

• 3+ years of experience designing and/or developing applications using node.js
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks
• Strong experience with ExpressJS or Restify frameworks
• Very well understanding of Javascript, Browsers, real time communication
• Experience with ReactJS & MongoDB is a plus
• Strong fundamentals in OOPS, Data structured and Design Patterns
• Knowledge of front-end technologies such as HTML5 and CSS3

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

POSITION: JAVA

EXPERIENCE: 3YRS-10YRS

LOCATION: BANGALORE

NOTICE PERIOD: IMMEDIATE JOINER/15 DAYS

WORK FROM OFFICE

JOB DESCRIPTION:

EXPERIENCE : 3 -10 YEARS EXPERIENCE IN JAVA

TECHNOLOGY/SKILLS : JAVA , HIBERNATE , MYSQL , MICROSERVICES, REST API