Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and
interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Subodh Popalwar
Software Engineer, Memorres
About NoBroker
About
NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.
Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.
NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-
1-Verified brokerage-free properties for buyers and tenants
2- Quick brokerage-free tenants & buyers for property owners
3-Benefit rich services including online rental agreement and dedicated relationship managers
Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.
Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)
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Job Summary
As a CRO specialist you will use a mix of creativity and strong analytical skills to understand website behavior, identify opportunities to drive an increase in conversion, revenue and user experience, then develop and execute a strategy to turn those ideas into an optimization and testing plan. This is a customer-facing role requiring outstanding relationship management skills.
The ideal candidate would be extremely data-driven and makes design tweaks based on user behavior to improve conversions. An experience in creating UI/UX wireframes would be a plus
Responsibilities and Duties
Use qualitative (heatmaps, sessions recordings, surveys, etc) and quantitative(Google Analytics or similar) sources of data to analyze website traffic to understand user behavior and provide data-driven recommendations to increase engagement and conversion rate.
Establish web analytics framework to monitor the health of the key performance indicators and key conversion points in the web journey and marketing funnel. Understand and implement ways to monitor conversion funnel congestions, design and usability factors of highly converting web pages.
To understand the "WHY" behind the data and deliver actionable insights to further improve UX and conversion rate optimization to increase lead generation and online sales.
Define and maintain overall optimization program (site and e commerce experience, landing pages, forms and calls-to-actions) Use an iterative approach to optimization (hypothesize, design, test, measure, optimize), deriving actionable insights from the results, formulating new experiment ideas and hypotheses, while implementing winning results.
Develop or support the team in developing hypotheses, testing roadmaps and reports for optimization projects (A/B, Multivariate, Targeting, Personalization).
Coordinate with developers, analysts, and researchers to drive projects forward.
Required Experience, Skills and Qualifications
Prior experience of 1+ years of optimizing user experience/digital marketing campaigns/email campaigns/or anything that directly impacts revenue generated by the website.
Prior experience in a customer facing role or equivalent history of increasing customer satisfaction with excellent presentation skills
Conversant and able to use marketing platforms and tools that can measure and drive marketing programs and conversions; examples include Google Analytics, VWO, Adobe Target, Click-tale, Adobe Analytics, Tag management solutions, Tag audit solution, Optimizely, Google Optimize, and/ or similar tools.
Understanding best practices for UI and UX for websites
Understand of how E-commerce website work(what is ROI, AOV, Conversion Rate etc.)
Experience with research tools including HotJar, CrazyEgg, LuckyOrange/ heatMaps/ poll/ survey Zarget or other similar tools will be a plus
Experience with multichannel media campaigns including a working knowledge of paid search, testing ad text and landing pages Optimization, SEO will be a plus
Prior experience working in diverse client portfolio
Benefits
5 Day working
Flexible work from home policy
Company sponsored team outing and parties
Company sponsored lunch
No dress code
Salaries at par and above the industry standards
Great Learning and growth opportunities
Opportunities to travel onsite (Australia US,UK, South Africa) to meet and work with clients personally
Diverse and exciting client portfolio of internationally renowned brands
Requirements
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, Javascript (React.js), XML, jQuery)
- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- 8 - 10 years of overall experience including 3+ years in mentoring & leading a high-performance team
- Experience developing desktop and mobile applications
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Have a strong understanding and appreciation for design first thinking and quality of user experience
- Be well-versed in sprint estimation, planning, tracking, change management and delivery, with prior experience of Agile-based development environments
- Strong command on vanilla/core JavaScript
- Knowledge of UI optimisations and performance.
- Deeper understanding of Chrome Dev Tools. Should understand the nuances of the timeline for perf monitoring.
- Deeper understanding of network layer, HTTP, HTTPS, cookies, local storage.
- Good communication skills, good visual design sense, in-depth experience in developing web-based applications.
- Strong technical aptitude and a good knowledge of CSS fundamentals
About Company
Company is a fast-growing start-up with a world-class platform that simplifies network monetization. Our mission is to enable any company to launch services atop any network infrastructure with radical simplicity. Leveraging the power of our platform, Reach also operates a top-rated mobile service Reach Mobile in the U.S. that donates 10% of data plan costs to provide life changing connectivity to women and students in need. About the Role: It’s a global role responsible for managing the product throughout the product lifecycle from planning to execution in support of organizational strategy and objectives.
Responsibilities:
• Write detailed user stories and acceptance criteria, draft user flows, communicate project scope effectively, and manage products through development, QA, UA Testing, and launch • Ability to understand business and technical requirements & conceptualize end-toend solutions
• Ensure requirements are communicated effectively to the business, design, operations, CS and development teams.
• Manage agile product development process from a product management point of view
• Participate in scrum meetings, planning, reviews and retrospectives • Maintain and prioritize the product backlog and track feature releases with different stakeholders
• Work with QA and engineering teams to streamline system integration, test and improve product features
• Serve as an in-house expert for our products and become the go-to person for all functional issues
• Manage all aspects of in-life products, including customer feedback, requirements, and issues
• Have Strong OSS/BSS requirement gathering and solution experience (Telecom domain).
• Minimum 5-7 years of experience in Telecom products e.g CRM, SDP, Billing & Service provisioning. Skills and Qualifications:
• A Bachelor’s degree in Computer Science, Engineering or equivalent preferred
.NET
C#Responsibilities
• Design, code, test and manage various applications
• Collaborate with engineering team and product team to establish best
Responsibilities
• Design, code, test and manage various applications
• Collaborate with engineering team and product team to establish best products
• Follow outlined standards of quality related to code and systems
• Develop automated tests and conduct performance tuning
Qualifications
• Bachelor's degree in Computer Science or relevant field
• Experience developing web-based applications in C#, HTML, JavaScript, VBScript/ASP, or .NET
• Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle
• Experience working in agile development environment
Responsibilities for Net Developer 3-5 years
- Write clean, scalable code using .NET programming languages
- Remain up to date with the terminology, concepts and best practices for coding mobile apps
- Develop technical interfaces, specifications, and architecture
- Use and adapt existing web applications for apps
- Create and test software prototypes
- Develop client displays and user interfaces
- Assist software personnel in handling project related work and other requirements
- Coordinate with other software professionals and developers
Qualifications for Net Developer
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
- 5 years of development experience using C# .NET
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Knowledge of REST and RPC APIs
- Able to work well in a team setting
Job description for dot net 2-6 years
Desired Profile:
We are looking out for suitable candidates having 2 to 6 years of experience in .Net
development along with strong MVC & JQuery experience.
Strong experience developing database driven web-based applications using ASP.NET MVC, C#,
OOPS concept, ADO.NET, SQL Server, WCF.
Excellent exposure in HTML5, CSS, JavaScript, OOJS, JQuery and Object-Oriented Design skills.
Ability to work in a fast paced, iterative development environment with short turn- around time.
products
• Follow outlined standards of quality related to code and systems
• Develop automated tests and conduct performance tuning
Qualifications
• Bachelor's degree in Computer Science or relevant field
• Experience developing web-based applications in C#, HTML, JavaScript, VBScript/ASP, or .NET
• Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle
• Experience working in agile development environment
Responsibilities for Net Developer 3-5 years
- Write clean, scalable code using .NET programming languages
- Remain up to date with the terminology, concepts and best practices for coding mobile apps
- Develop technical interfaces, specifications, and architecture
- Use and adapt existing web applications for apps
- Create and test software prototypes
- Develop client displays and user interfaces
- Assist software personnel in handling project related work and other requirements
- Coordinate with other software professionals and developers
Qualifications for Net Developer
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
- 5 years of development experience using C# .NET
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Knowledge of REST and RPC APIs
- Able to work well in a team setting
Job description for dot net 2-6 years
Desired Profile:
We are looking out for suitable candidates having 2 to 6 years of experience in .Net
development along with strong MVC & JQuery experience.
Strong experience developing database driven web-based applications using ASP.NET MVC, C#,
OOPS concept, ADO.NET, SQL Server, WCF.
Excellent exposure in HTML5, CSS, JavaScript, OOJS, JQuery and Object-Oriented Design skills.
Ability to work in a fast paced, iterative development environment with short turn- around time.
Job Types: Full-time, Permanent
Location: 861/1127 White Rose L/O WFD, Bangalore, Karnataka - 560066.
Company Website: https://lnkd.in/gr2TMAYt
Google Location: https://lnkd.in/gKpgkpCE
Responsibilities:
Work on Eastern Daylight Saving Time: Time zone (GMT-4)
Have good Communication skills.
Manage the entire life cycle of the recruitment process for clients in the US.
Work closely with the Recruiting leads and hiring managers.
Work on strategic global hiring programs.
Develop an action plan for recruiting the best fit for the organization.
Procure people for different IT Requirements.
Use niche platforms related to IT, to source potential candidates.
Personally conduct interviews, document the same, and report as the need arises.
In addition to executing individual responsibility should be able to work in unison with the other departments with the Company’s growth perspective in mind.
Keeping abreast of the industry trends.
Regards,
manoj,
Job description
Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.
Responsibilities
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support
- Liaise with vendors and other IT personnel for problem resolution
Requirements:
- BS/MS degree in Computer Science, Engineering, or a related subject
- Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
- Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JVMS, Apache, NGINX, Email servers, Mysql)
- Solid Cloud experience AWS and Google Cloud
- Experience with virtualization and containerization (Dockers, Kubernetes, Eureka, Kafka)
- Experience with monitoring systems
- Experience with automation software (e.g., Puppet, cfengine, Chef)
- Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
- Solid networking knowledge (OSI network layers, TCP/IP)
Website : https://www.kapturecrm.com/
Java
Kotlin
Android Development
NodeJS (Node.js)
Python• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and API's.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficienc
React.js
HTML/CSS
Javascript- Build fluid, scalable, responsive, and consumer-centric web platforms that target users across a wide array of devices
- Collaborate closely with designers & backend developers and contribute to the full product development life-cycle from design and development to roll out
Take ownership of work and deliver quality results consistently - Own the delivery of multiple features in a fast-paced work environment
- Build optimized and modular components to provide performance-oriented solutions
- Work in a dynamic and collaborative culture ensuring good teamwork and communication with remote team members when needed
Qualifications
- 4+ Years of experience in frontend web development (1+ in ReactJS)
- Strong past experience of building, scaling and maintaining feature-rich customer-facing single-page applications
- Ability to translate designs into UI elements with accuracy and an eye for fluidity and responsiveness; strong grasp of any of CSS / sass / less
- Proven ability to implement key concepts of state management, security, and caching practices in enterprise-level web applications used at scale
- Proficient understanding of compatibility issues across different browsers and web and mobile devices and available ways to work around them
- Familiarity with the react ecosystem and popular libraries in that ecosystem
- Strong grasp over core web development concepts like HTML5, JavaScript, CSS3, general Web 2.0 techniques, and working without modern component libraries
- Experience with designing secure web applications with a strong understanding of common security vulnerabilities and best practices
- Understanding of data structures, algorithms and object-oriented programming
- Strong grasp over concepts of performance, optimization, lighthouse, etc
- Strong handle over Git, following best practices to facilitate collaboration
Skills that will give you an edge
- Hands-on experience with supporting payments and integrating payment gateways
- Experience with progressive web apps, service workers
- Strong grasp over frontend unit and end-to-end testing frameworks
.NETFamiliarity with the http://asp.net/">ASP.NET framework, SQL Server and Model-View-Controller (MVC) design pattern
Experience in writing database stored procedures
Good knowledge of REST / SOAP web services.
Understanding of Agile methodologies
Excellent troubleshooting and communication skills
Experience in GIT
React.js
NextJs (Next.js)HTML/CSSLocation: Bangalore (remote)
Roles and Responsibilities
- Building pixel-perfect, buttery smooth UIs and developing new user-facing features using React and the ecosystem
- Building reusable components and front-end libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize applications for maximum speed and scalability
- Code review, troubleshooting and helping team members on issues
- Collaborate with other team members and stakeholders
- Define best practices for client side architecture
- Ability to document your code as this will be an open-core project.
- Ability to write unit, integration, and end to end tests.
Skills
- Strong proficiency in English and writing skills.
- Strong in UI development
- Firm grasp of the JavaScript and TypeScript language and its nuances, including ES6+ syntax
- Ability to write well-documented, clean Javascript code
- Experience with popular React workflows (such as Redux / MobX, Hooks, ContextAPIs and so on)
- Strong experience with ReactJS: hooks, functional programming, and optimizing render functions
- Familiarity with GraphQL, RESTful APIs
- Experience with automated testing suites, like Jest or Mocha
- Experience in Test Driven Development
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Thorough understanding of web markup, including HTML5 and CSS3
Good to have
- Experience with NextJS
- Experience with Cypress for end to end testing
- Basic knowledge of CI, CD
- Have worked in open source project previously
Follow CutshortSubodh Popalwar
Software Engineer, Memorres