Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and
interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Shubham Vishwakarma
Full Stack Developer - Averlon
About NoBroker
About
NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.
Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.
NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-
1-Verified brokerage-free properties for buyers and tenants
2- Quick brokerage-free tenants & buyers for property owners
3-Benefit rich services including online rental agreement and dedicated relationship managers
Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.
Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)
Company video
Photos
Connect with the team
Company social profiles
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We have an urgent opening for freshers. We are seeking enthusiastic, fresh candidates who are eager to learn and grow within our organization. This role will give you hands-on exposure to Seo and an opportunity to build your career.
HTML/CSS
Adobe Illustrator- Should adhere to design standards
- Should be good with design tools
Job Description -
Front line officers who are working in the areas of Sales. Visit channels and Direct partners and source a home loan file. They bring in & login the file & ensure going ahead to credit team for screening.
Scan local market and see which are our potential customers
Role involves Customer Acquisition & engagement
Blend of Direct & through connectors as well or networks
Incentive structure and incentivization happens basis target achievement
Incentivize even up to 75% target achievement
Open to evaluate candidates who has been selling insurance
Willingness & intent to do sales
About the Company:
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.
Roles and Responsibilities:
• Handling and managing HNI clients.
• Achieving annual revenue, AUM & Strategic product targets in the respective geography.
• Servicing existing clients with the support of client servicing team.
• Adhering to all regulatory, statutory, and corporate compliance standards.
• Effectively networking across markets and generating potential business leads.
Requirements:
• 5+ years of experience in Wealth Management.
• Must be graduate and have great command over English & Regional Language.
• Should have strong communication and presentation skills.
• Excellent Relationship Management skills
• Extensive HNI client handling & transaction closure experience.
• Strong blend of analytical thinking and operations execution.
Benefits:
- 5 days working( Mon-Fri)
- Provident Fund(PF)
- Medical Insurance.
Job Title: Product Director Location: Gurgaon
Role Description
The company is expanding its product team to further drive user growth, engagement & monetization. We are looking to bring onboard product folks who can own and drive critical product charters independently.
Key responsibility areas for the role are:
-Effectively drive the product strategy and roadmaps. From identifying and
defining the large pillars as well as figuring out the minor details.
-Identify the opportunities to pursue by conducting user research, derive insights from the platform data, studying the market trends and shifts.
-Formulate high leverage and feasible product solutions collaboratively with design, engineering, data science and business teams.
-Drive continuous improvement in the key KPIs.
Background, skills, and key traits
-You have at least 7 years of product management experience in a B2C
environment.
-Your education -subjects/areas are not as important as your learning ability and
the demonstrated achievements.
-You have a very high agency, and you are outcome oriented.
-You have the ability to effectively manage high growth team.
-You have a high bias for action, and you drive the momentum across the board.
-Your own benchmarks are of the best products in the world.
-You are humble and strive to learn continuously. You don’t shy away from
acknowledging and improving the inputs and the processes if the outcomes are
not achieved.
-You have high analytical skills. Slicing user funnels or designing and analyzing
experiments is second nature for you.
-You communicate and collaborate effectively with the key stakeholders and drive
alignment whenever necessary.
and professional email designs, and banner images for websites,. With the desire to learn organizational and business values, they
should be able to determine the requirements and produce exceptional work.
Responsibilities
Understand the brief, participate in brainstorming and produce creative designs that result in an engaging
consumer journey.
Collaborate with the marketing team and copywriters to understand the exact requirements and
expectations.
Be a great team player and coordinate with other design teams to seek and provide design assistance.
Use proficient creative software skills to create variety of static and motion graphics for communication
design.
Learn business requirements and organisational values to adapt the same in designs.
Understand how creatives are performing via analysing performance data, and incorporate the same
understanding into subsequest creatives.
Requirements
• Strong Knowledge of Photoshop and Illustrator.
• Excellent visual design skills in both static and basic motion graphics.
• Basic knowledge of HTML and Adobe XD will be advantageous.
• Ability to present your designs and defend your solutions to various stakeholders.
•E-commerce background is a plus point.
Professional written and interpersonal skills.
• Understanding the Beauty Space is a plus.
• Experienced in determining requirements and meeting deadlines.
•Good layout designing skills and sense of colour usage.
Work Experience:
- 2-7 years of total experience in Product Development.
Qualifications:
- BE/BTech or any relevant degree with a background in consumer internet products
- 2-4 years’ experience delivering highly successful and innovative products with your fingerprints all over them - you’re extremely proud of what you’ve accomplished
- You carry the optimum blend of business, creativity (UI/UX) and technology.
- You are hands-on and go-getter to build & enhance your product through team work.
- You are on a constant drive to expand the product through research & stitching new partnerships.
- Person from a travel & accommodation background will be preferred.
- You’re expected to be a polymath who can bring ideas and analogies from different domains to solve a problem. You should be able to understand third or fourth level metrics.
- Stellar design instincts and product taste
- Finger-tippiness with data: you just go get the data you need with no muss/fuss and can whip it into an insightful story with no help. You know how to leverage data to make decisions without getting stuck in analysis paralysis.
- Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away.
- Hands on experience on MS Excel is preferred.
- Most importantly, you should be fun to work with.
Key Responsibilities:
- You’ll be responsible for absorbing all the complexities of the domain and make simple, elegant and polished products for our users. You’ll have to learn and unlearn fast across domains.
- You’ll be working closely with the engineers, designers and analysts who care deeply about their product. You should be able to quickly build rapport with them. Persuasiveness is more valued here than authority.
- You’ll be owning product charters and would be responsible for every delivery. Your product charter will change as we evolve.
- You should be able to understand macro changes in the market and identify potential opportunities and risks. You should be able to plan features in smaller sprints while keeping an eye on the larger vision.
- You’ll be extremely meticulous and prudent in testing every feature that goes out. We ship high quality software.
- You’ll be the internal evangelist of the product who will go to everyone and help them understand why we should build a feature.
Soft Skills:
- Strong written and verbal communication skills.
- Ability to work independently and meet tight deadlines.
- Team player who can adapt to new and evolving processes.
Location : Bangalore
Experience : 3-8 + yrs of relevant experience in handling social boards like Facebook, Twitter, Instagram, etc.
Managing presence of all the south (Kannada, Tamil, Telugu, Malayalam and Marathi properties on social media
Implementing websites social media strategy
Tracking social media conversations about the brand
Tracking social trends for potential viral content
Tracking competition on platforms
Collaborate with Product Development team.
Monitoring trends in social media tools, trends and applications
Implementing insights gained from social media monitoring.
Should be comfortable in handling a small team.
Responsible for copy and Video editing of news stories that go up on the websites.
Should have excellent command over Hindi and English
Excellent overall writing skills in a number of different styles/tones Impeccable spelling and grammar.
A deep understanding of customers and what motivates them online.Great research, organizational, and learning skills.
Researching markets and industries to compare and create content that is innovative and original.
Consistently brainstorming and collaborating with team for new ideas and strategies.
Coordinate with marketing and design teams to illustrate articles
Familiarity with keyword placement and other S E O best practices
High comprehension of software like Microsoft Word and Google Docs
Paraphrase or write content from scratch depending on specific instructions provided in the work order Revises, edits, or updates instructions, information, and frequently asked questions as necessary.
Content Writers Work
Core website copy
Social media posts
Content for banners
Product descriptions
Company bios
Landing Pages
Blogs and news articles
Case studies, whitepapers, and e books
Excellent knowledge of handling social boards like Facebook, Twitter, Instagram, etc.
Understanding of SEO and web traffic metrics
Experience required: Candidates with 3-8 + yrs of relevant experience in similar newsroom role will be preferred.
Java- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance.
- Contributing in all phases of the development lifecycle.
- Writing well designed, testable, efficient code.
Java
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Full Stack Developer - Averlon