Customer Support Executive

Role & Responsibilities

We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a fully working playbook that you can execute upon, Zenskar is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch and scaling the existing playbook, we would love to hear from you

You will directly work with the founders.

Outbound sales is a critical to generating meetings with qualified prospects. You will lay the foundation for and execute upon our outbound sales strategy.

The primary objective is to generate leads and setup meetings with qualified prospects by optimizing our outbound sales machinery - iterating on channels, messaging, ICP (ideal customer profile), tooling etc.

Job Description – AI Developer

Job Description 

We are seeking a forward-thinking AI Developer with expertise in Generative AI, Machine Learning, Data Science, and Advanced Analytics. In this role, you will design, optimize, and deploy scalable AI solutions that power automation, personalization, and decision intelligence. You will closely collaborate with data engineers, product leaders, and business stakeholders to develop production-grade AI systems aligned with the latest enterprise AI trends such as LLM, prompt engineering, multimodal AI, and trustworthy/ethical AI practices.

This is a unique opportunity to work at the forefront of AI innovation, shaping high-impact solutions that address real-world challenges across industries.

Key Responsibilities

• Design and deploy advanced Generative AI models including LLMs, diffusion models, and multimodal architectures.
• Develop and fine-tune ML/DL solutions for NLP, computer vision, time-series forecasting, and predictive analytics.
• Implement RAG pipelines, embeddings-based search, and knowledge graph integrations to enhance context-aware AI applications.
• Stay ahead of AI research, industry trends, and tools (multi-agent systems, federated learning, privacy-preserving ML).

What we are looking for

• Strong programming background in Python (primary), R & Familiar with Object Oriented Programming Language.
• Proficiency in any of the framework PyTorch, TensorFlow, SAS, ChemBerta.
• Expertise in Machine Learning & Deep Learning.
• Strong grounding in mathematics & applied statistics (linear algebra, probability, optimization).

Qualifications

• Bachelor’s, Master’s, in Computer Science, Artificial Intelligence, Data Science, or related fields. We also welcome PhD scholars.
• 0–6 years of proven experience into AI development, optimization, and production deployment.

Preferred / Nice to Have

• Someone who is passionate about GEN AI is ideal candidate & did Research contributions or open-source AI project contributions.
• Exposure to multimodal AI, agent-based systems, or reinforcement learning.
• Knowledge of AI safety, interpretability frameworks, and responsible AI practices.

About the Role

We are seeking an innovative Data Scientist specializing in Natural Language Processing (NLP) to join our technology team in Bangalore. The ideal candidate will harness the power of language models and document extraction techniques to transform legal information into accessible, actionable insights for our clients.

Responsibilities

• Develop and implement NLP solutions to automate legal document analysis and extraction
• Create and optimize prompt engineering strategies for large language models
• Design search functionality leveraging semantic understanding of legal documents
• Build document extraction pipelines to process unstructured legal text data
• Develop data visualizations using PowerBI and Tableau to communicate insights
• Collaborate with product and legal teams to enhance our tech-enabled services
• Continuously improve model performance and user experience.

Requirements

• Bachelor's degree in relevant field
• 1-5 years of professional experience in data science, with focus on NLP applications
• Demonstrated experience working with LLM APIs (e.g., OpenAI, Anthropic, )
• Proficiency in prompt engineering and optimization techniques
• Experience with document extraction and information retrieval systems
• Strong skills in data visualization tools, particularly PowerBI and Tableau
• Excellent programming skills in Python and familiarity with NLP libraries
• Strong understanding of legal terminology and document structures (preferred)
• Excellent communication skills in English

What We Offer

• Competitive salary and benefits package
• Opportunity to work at India's largest legal tech company
• Professional growth in the fast-evolving legal technology sector
• Collaborative work environment with industry experts
• Modern office located in Bangalore
• Flexible work arrangements

Qualified candidates are encouraged to apply with a resume highlighting relevant experience with NLP, prompt engineering, and data visualization tools.

Location: Bangalore, India

Position/Title: Senior - Talent Acquisition

Department: Human Resources

Employment Type: Full-time

Location: Mumbai

Shifts (if any): 10:00 AM - 7:00 PM (candidate should be flexible to work as per business requirement)

Experience: 5-10 years

This position is on 3rd party payroll.

About Aeries:

Aeries is a global services company providing technology, business Founded in 2012, Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

For more information, log on to http://www.aeriestechnology.com 

Key Responsibilities:

1.      Non and IT Recruitment Strategy:

·  Develop a specialized recruitment strategy to attract top talent in the Non IT and IT sectors.

·  Stay updated on the latest IT and NON IT  developments to anticipate hiring needs.

2.       Candidate Sourcing and Engagement:

·  Identify potential candidates through various channels including job portals, networking events, and referrals.

·  Engage potential candidates with an understanding of technical requirements such as SAP, Oracle, cloud technologies, programming languages, and more.

3.       Stakeholder Collaboration:

·  Work closely with IT and Non IT department heads to define precise hiring needs and specifications.

4.       Candidate Assessment:

·  Conduct preliminary screening and technical assessments, ensuring candidates meet the technical and cultural fit for roles.

·  Coordinate technical tests and interviews with the respective teams.

5.       Market Intelligence:

·  Stay informed about market trends, competitive salaries, and benefits to attract and retain the best talent in the ERP and IT sectors.

6.       Process and Metrics Management:

·  Continually refine recruitment processes to enhance efficiency and effectiveness.

7.       Candidate Experience:

·  Ensure a seamless experience for candidates from the initial approach through the onboarding process.

·  Address any specific concerns related to ERP and IT roles.

Desired Minimum Qualification:

·  Bachelor’s degree

·  A minimum of [5 to 10] years of experience in talent acquisition with a focus on Non-IT and IT roles

·  IT technologies.

·  Proven track record in hiring for technical roles.

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

AvatarSoft is a team of seasoned "Temenos T24 Certified" IT Professionals with over 20 years' combined experience in Financial Transformation. We are a growing company across 3 continents and 4 countries deployed in an offshore and onsite model. Our professionals have worked in major Software firms, Consultancy firms, Financial Institutions, and Credit Unions across the globe.

Avatarsoft is a rapidly evolving banking software consulting firm that renders leading edge to its clients . Avatarsoft brings profound expertise, resolute culture and provides strategical T24 / Transact transformation solutions through cutting edge services. We embrace our journey, by striving to remain the trusted and ethical business partner that delivers IT consulting to implement Temenos T24 Transact / Infinity, banking transformation projects and provides business value to our clients and etc,.

Our Locations: Canada, U.S.A, Netherlands, Mexico, India(Chennai), UAE.

This is for our Chennai Office , however work from home can be considered during pandemic or lockdowns .

• Java / JavaScript Developer Job Description (Minimum 2 years Experience in Java)
• Good in Core Java, Multithreading, J2EE, web services (REST, SOAP).
• In-depth knowledge on Java Script and object-oriented technique .
• Should be able to work independently
• Familiar on Front-end technologies like AngularJS or Node JS or Spring boot is a real Plus

Job Type: Full-time

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Design and develop APIs for the frontend to consume.
• Constantly improve the application architecture by clearing the technical backlog.
• Meet both technical and consumer needs.
• Stay abreast of developments in web applications and programming languages.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices to combine server and frontend.
• Knowledge of cloud architecture.
• Should have working experience with relational and columnar DB.
• Should be innovative and communicative in your approach.
• Were responsible for the functional/technical track of a project.

You will closely work with the Engineering team and support the Product Team of Empuls.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

• Expert level knowledge in Microsoft Active Directory Services (DCS, DNS, and DHCP)
• Expert level knowledge in O365 (Email, OneDrive, SharePoint, and other O365 components)
• Hands-on experience in System Center Configuration Manager (SCCM)
• Experience with Windows Intune as MDM
• Hands-on experience with a hybrid model of exchange environments
• Scripting experience using PowerShell
• Experience building Windows and Mac Imaging
• Experience using VMWare ESX enterprise virtualization platform
• Must have experience with Windows and MAC desktop operating systems
• Must have knowledge of server hardware and operating systems
• Must have knowledge of network connectivity i.e. TCP/IP
• Strong knowledge of server technologies – i.e. Windows 2008 and 2012
• Knowledge of compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
• Experience with JAMF Mac Management system.

• Configures all servers and workstation hardware according to the organization's standards
• Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive
• Strong knowledge of SCCM including setup, managing, and maintenance of a Global Infrastructure
• Installs upgrades and configures network printing, directory structures, rights, software, and files services
• Group Policy Administration including troubleshooting and management - creation and testing of new policies.
• Provides World Class Customer Service to the company workforce
• Manage IT technical initiatives and coordinate work priorities.
• Mentor other IT team members and provide guidance as necessary.
• Provide strategic guidance and forward-looking solutions with respect to Corporate IT-owned systems and services.
• Provides 24x7 production support to the enterprise via on-call rotation
• Processes requests from internal ticketing systems
• Provides support for compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
• Ensures project documents are complete, current, and stored appropriately
• Prepares and maintains documentation of application and hardware configurations
• Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems
• Reviews, writes, documents, and tests server and pc hardening policies according to the company Global Security team’s guidelines.
• Diagnoses and repairs servers within both virtual and physical environments
• Installs security identification and apparatus to computer hardware and peripherals
• Assists in troubleshooting servers\desktops within the v-Sphere
• Identifies potential security issues and recommended strategy to ensure site security
• Coordinates third-party maintenance for hardware and software
• Response to needs and questions of users concerning their access to network resources.
• Reviews reports, files, and messages to identify instances of possible security infractions
• Tests computer systems to evaluate the effectiveness of security
• Responds to inquiries regarding data and computer security, policies, and procedures
• Assists in the planning, communication, testing, and implementation of disaster recovery procedures
• Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
• User account and Security/Distribution group management

• Provides mentoring and training to other staff members
• Writes process and procedural documentation including requirements
• Researches and evaluates new technologies
• Makes self available to other staff members as a source of information
• Develops and coordinates knowledge transfer
• Interacts with business units to gather, define, and organize the delivery of a business solution

• Works under limited supervision
• Relies on instructions and pre-established guidelines to perform the functions of the job
• Familiar with a variety of the field's concepts, practices, and procedures
• Requires a very high level of technical skill in the field of expertise

• Typically requires 4 to 8 years of related experience
• Preferred certification in Microsoft technologies
• Excellent written and oral communication skills
• Must be able to exchange information with all levels of internal and external customers
• Sets priorities, based on workload, using past experiences as a guideline
• Must have good collaboration skills

About us:

Zapit aims to be a multi-platform single app solution for universal payments using blockchain technology. Our goal is to spread economic freedom by pushing the boundaries of p2p payments by introducing non-custodial decentralised financial services.

We are looking to build smart contracts that can be deployed for real world use cases such as insurances, loans and other useful decentralised financial products. We are also working towards building an economy where concepts like company shares, gift cards, discount coupons, loyalty points and more can be tokenised including NFTs in the form of art, music, gaming items, event tickets, design concepts and more.

Responsibilities:

• Collaborate with designers to develop a visually appealing, responsive & optimised app for mobile, web & desktop platforms.
• Use Flutter framework to develop great user experiences with effective workflows.
• Build reusable code and robust libraries of UI components.
• Write clean, maintainable and documented code with solid test coverage.
• Participate in the product roadmap discussions.
• Design, develop, test, deploy, maintain, scale and improve code base.
• Implement methods to understand user interaction and engagement on the product through metrics.

Requirements:

• Minimum experience of 1.5 years in Dart/Flutter development with a good knowledge of native Android & iOS development.
• Good understanding of Data Structures and Algorithms.
• Passionate and opinionated about beautiful design with an eye for detail.
• Should be updated with latest front end technologies and trends.
• Proficient knowledge of cross-browser compatibility issues and handle graceful degradation.
• Should have delivered multiple products.
• Interest in building things from scratch.
• Willingness and affinity to learn.
• Excellent communication skills.
• Self-motivated, work well independently or as part of the team.

Our Stack:

We tend to work with Javascript, Typescript, Dart, Flutter, gRPC, Express.js, Heroku, NodeJS, MongoDB, AWS, Solidity, Bitcoin Script.

Good-to-Have:

• Open Source contributions.
• Interest in Cryptocurrency/Payments space.
• Familiar with Git and GitHub/GitLab

Incentives:

• Equity in the company
• Get to work in a distributed team.
• Handsome pay. (Competitive)
• Fast opportunities for personal and professional learning and growth, tons of autonomy and responsibility, results-driven environment, international team, exposure to a wide array of ecosystems and trailblazing technology, flexible work hours.

Please include something beautiful you’ve implemented in the past if possible!

If you have examples of a project where you iterated after learning new things from potential users, please talk about that!

Netradyne - Netsuite Administrator

About Us

At Netradyne, our team is committed to delivering solutions to our customers that advance their market leadership.  Our focus is to continuously drive innovation, while delivering meaningful actionable data.  The Netradyne Driveri® Vision-Based Driver Recognition Safety Program significantly advances the technology category through the application of Artificial Intelligence, Machine Learning and Edge Computing.  The foundations of Driveri® are equally focused on providing comprehensive performance insights, highlighting positive activity as well as significantly reducing the resources needed to address risk.  Netradyne draws from a diverse team of innovators, technologist, and customer advocates to create an experience where customer success continues to motivate what is next.

Supported and funded by our investors, M12, Hyundai Cradle, Point72 Ventures, and Reliance Industrial Investments and Holdings; Netradyne is committed to building a world-class team of technologists and industry experts to deliver product that improve safety, increase productivity, and optimize collaboration within the organizations. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology – that has put ‘legacy’ providers in a “spin” cycle trying to catch up.  Our team is growing, and we need forward thinking, uncompromising, competitive team members to continue to facilitate our growth.

Reports To

Project Management function in Finance

Location

Bangalore, India

Overview:

This is a pivotal position for a dynamic, experienced and motivated individual who will lead initiatives as they relate to Netsuite ERP and other financial systems (if any). Collaborating internally with members of the financial/business functions, external consultants and others teams, this person will be responsible for understanding requirements and translating them into action i.e. perform customizations, resolve user issues, and define processes within NetSuite. 

Responsibilities:

• Perform day-to-day NetSuite operation, maintenance, and support tasks.
• Monitor and maintain the health of the platform, including scheduled jobs, and integrations.
• Write complex queries to support projects and approved reporting requests.
• Develop Reports and Dashboards on Netsuite.
• Develop import templates and perform manual imports when an integrated solution is not an option.
• Convert functional / business requirements into technical NetSuite solutions.
• Work with third party developers to create or enhance existing custom solutions.
• Act as a liaison to NetSuite Support and Advanced Customer Support regarding platform issues.
• Support system enhancement projects, new functionality roll-outs and modifications of existing functionality.
• Perform in-depth tests, including end-user reviews and post-implementation support.
• Train end-users as applicable.

• Maintain proper system access for all roles.
• Provide user support with regard to all aspects of our core systems, including system documentation and training materials.
• Perform regular data audits, check error logs and resolve issues identified.
• Maintain up-to-date knowledge of NetSuite functionality, customization and integration
• Clearly communicate project status to key stakeholders.

Qualifications:

• Bachelor's degree in Business, Accounting, MIS or related field. Relevant work experience considered.
• NetSuite Administrator Certification or 2+ years of NetSuite Administration with 4+ years working in Finance/accounting systems administration experience is required.
• Strong understanding of business processes, with a preference towards Accounting and Supply Chain.
• Proficient with advanced saved searches, reporting, custom forms, custom fields, and workflows.
• Excellent communication, both written and verbal, with all levels of the business.
• Exceptional planning and organizational skills.
• Strong sense for detail, accuracy and problem solving.