Customer Support Executive

Your Role: We’re looking for a Sr. Talent Acquisition & Ops to take charge of LearnTube’s entire hiring ecosystem, someone who’s operated in the chaos of early-stage startups, thrived in the intensity of rapid scaling, and knows that great talent is a startup’s greatest advantage.

This is a foundational, high-autonomy role reporting directly to the founders, where you’ll not only lead hiring across departments but also shape hiring strategy, influence culture, and directly impact business outcomes. If you see recruitment as both an art and a business function, you’ll thrive here.

What You'll Do:

• Lead multi-functional hiring across Product, Engineering, Design, Sales, Growth, Marketing, Content, and Strategic Ops.
• Partner directly with founders and business leaders to define team structures, role scopes, and hiring priorities as we scale.
• Build intelligent, scalable sourcing strategies using inbound, outbound, community-based, and non-traditional channels.
• Act as a strategic closer, not just pitching offers, but selling vision, culture, and long-term value to top-tier candidates.
• Set benchmarks, hiring velocity targets, and quality metrics and be accountable for them.
• Be a culture curator: hire for values, team dynamics, and long-term fit not just CVs.
• Create visibility through hiring reports, market insights, and competitive intelligence to support business planning.

About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:

• AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback. 
• Seamless delivery through WhatsApp, mobile apps, and the web, with over 2 million learners across 64 countries.

Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.

We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

What We’re Looking For:

• 3–6 years of full-cycle talent acquisition experience
• Experience hiring across both technical and business roles, preferably in fast-growing teams.
• Experience working directly with CXOs/founders and influencing leadership-level decisions.
• You know what it means to “own hiring like a business function” and not wait to be told what to do.
• High EQ, grit, and the ability to manage ambiguity like a pro.

Why Work With Us: At LearnTube, we don’t just build careers—we transform them. With over 1.2 million learners impacted, we’re reshaping upskilling in India. Here’s why you’ll love being part of our journey:

• High-impact, High-ownership Role: This is a leadership-track role where your decisions directly shape the trajectory of the company and the teams we build.
• Founder-level Visibility: You'll work directly with the founding team, gaining deep visibility into strategic decision-making and scaling a company from the inside out.
• Fast Career Trajectory: You’ll grow as we grow, this role is a launchpad into Head of Talent roles if you bring the vision and execution.
• Mission-Driven, AI-First Startup: We’re solving real problems in the education space using generative AI, already trusted by over 1.4 million learners across 60+ countries. You’ll help us hire the talent that accelerates that mission.

JOB TITLE: Business Development Manager/Healthcare Sales Specialist/Business Manager/Sales Specialist/ Medical Device Sales Specialist

JOB TYPE: Full Time

JOB LOCATION: Hyderabad (Work from office)

QUALIFICATION: Bachelors/ Masters in Engineering, Pharm, Biotech

CTC: 7-10 LPA

Experience: 5-8 years

JOB DESCRIPTION:

• Understand the client requirements and pitch the product to the customer accordingly.

• Rapid assess market and business opportunities.

• Identifying opportunities in target markets for your organization’s products and services.

• Generate leads through proactive prospecting, networking and secure new business opportunities.

• Represent the company effectively with comprehensive knowledge of our offerings.

• Grow long-lasting relationships that address the client’s needs. Drive referrals from the existing clients.

• Drive the projects to convert into the successful business revenues.

• Intensely follow up with prospects through various channels, including email, WhatsApp, SMS, and calls.

• Staying ahead of market trends, competitor strategies, and customer needs and develop winning sales strategies that give us a competitive edge.

• Achieve the targets monthly assigned by the Company.

Skillset:

• Experience in Medical Device is a preferable.

• Strong interpersonal and communication skills (written and verbal) along with organizational skills and the ability to multi-task.

• Able to do domestic and international business travel.

• Should be Passionate and Energetic.

• Eagerness to understand the medical aspects of the product and a great humble attitude.

• Must align with the vision of the Company and its Management to ensure they get aligned to the day-to-day operations of Business.

Full stack .NET developer provides custom web application development using the .NET Framework, C#, VB.NET, ASP.NET, SQL Server, Angular and other advanced components of Microsoft technology and provide training to programmer analysts who support the web services manager' responsibilities.

Note: This role is physically based out of Mauritius - and you will be required to relocate. All relocation related costs will be taken care of (work permit/visa/shared accommodation/flight tickets)

We are seeking an accomplished and detail-oriented Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products through meticulous manual testing processes.

Your extensive experience and expertise will be instrumental in shaping the user experience by meticulously testing and validating software functionality, identifying defects, collaborating with cross-functional teams to deliver high- quality solutions, and coaching junior QA testers.

We are seeking an accomplished and detail-oriented Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products through meticulous manual testing processes.

Your extensive experience and expertise will be instrumental in shaping the user experience by meticulously testing and validating software functionality, identifying defects, collaborating with cross-functional teams to deliver high-quality solutions, and coaching junior QA testers.

Key Performance Indicators:

• Team's defect detection rate and test coverage.

• Ability to independently evaluate, plan, and execute testing activities.

• Timely delivery of test results and defect reports.

• Effective mentorship and professional development of team members.

• Consistent adherence to project timelines and quality standards.

 Listening to our B2B Customer’s concerns and handling product related complaintsor

queries on TAT basis.

 Contribute ideas to resolve customer problems to improve productivity.

 Maintain and update customer documentation as needed.

 Handle customer complaints, provide appropriate solutions and alternatives withinthe time

limits; follow up to ensure resolution.

 Actively listen to the concerns with a Solution Oriented approach.

 Manage transactions over CRM

NOTE -

1. Exciting Work Culture at Product Based Firm 

2.Male Candidates are preferred. 

3. Salary - 16k (FRESHERS) upto 23k inhand (Depending upon experience)

4. 6 day working with rotational week offs (DAY SHIFT - Any 9 hours) 

5. Overtime pay and Medical Benefits 

6. Full time Work from Office Role 

7. Upskilling and continual education 

8. Office Location - AltF Coworking Suncity Success Tower, Golf Course Ext Rd, Sector 65, Gurugram, Haryana 122005

We are seeking for an accomplished professional with minimum 2 years of experience. The ideal candidate needs to be a self-motivator who is willing to work in a bright, busy, deadline-driven environment. The candidate will be a part of a technical team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.

Required skills: Excellent knowledge of working with Core PHP & MySql. Expertise in any of the PHP based framework like: CodeIgniter, Lumen, laravel, cakephp, Zend Framework. Good Knowledge and relevant work experience in CSS, HTML5, PHP, MySQL, HTML/XHTML, XML, JavaScript, JQuery and AJAX. Should have Knowledge in developing Rest APIs. Additional knowledge in web technologies like AngularJS, Node.JS and React.JS is a plus.

Required Candidate profile: Excellent verbal and written communication skills. Minimum of 2 years experience in PHP application development. Experience of hospitality/travel Domain would be an advantage.

• 2 + years of software development experience utilizing Java based frameworks and technologies to build enterprise grade product solutions.
• 2+ years of experience designing, developing and documenting RESTful APIs.
• Strong understanding of concepts/technologies like Spring MVC, Spring boot, J2EE, EJB, application/API security, API governance/gateway platforms like apigee or kong.
• Good understanding of RDMS concepts and development preferably using MS SQL Server.
• Experience using test automation technologies like cucumber, selenium is a big plus.
• Partner with scrum masters to address technical blockers/impediments to progress.
• Prior experience working with agile scrum-based development methodology. Participate in sprint planning and estimate development efforts for features and stories.
• Partner with DevOps to install and configure/tune application containers like embedded Spring boot tomcat and webserver technologies preferably nginx or apache.
• Partner with cloud engineering group to outline the infrastructure provisioning requirements/needs for new product development.
• Design and develop CI/CD tools and process preferably using Jenkins to configure build jobs for APIs and design pipeline to promote artifacts from development all the way to production
• Experience with messaging technologies like kafka is a huge plus
• Work with Test Automation engineering team to integrate test automation scripts as part of the CI/CD process.
• Prior proven experience of utilizing and productionizing container/container orchestration technologies like Docker, kubernetes.
• Participate and Resolve issues related deployments, application performance etc.

• Strong experience in e-learning and instructional design.
• Ability to design, develop and build blended learning experiences
• Review storyboards and final product build.
• Familiar with full CDLC, including Analysis, Storyboarding, Review, theories.
• Should be able to communicate effectively in visual, oral, and written form and deliver engaging e-learning content
• Client interaction/ management.
• Will be involved in Cross-functional activities to get the task done. 
• Candidates from only Edu-tech or Education industry to apply for the role.
• Excellent Written and Verbal Communication is a must.
• Permanent WFH Opportunity.