Customer Support Executive

Role Overview

We are looking for a Delivery Supervisor – Last Mile to own and deliver a white-glove, hassle-free delivery and installation experience. This role requires the individual to be physically present at customer sites on delivery days, acting as the single point of accountability for end-to-end last-mile execution.

This is a hands-on, execution-focused role ideal for candidates with experience in furniture delivery, installation coordination, or site supervision.

Key Responsibilities

• Be present at the customer location during scheduled delivery and installation.
• Act as the single point of ownership for end-to-end last-mile execution.
• Ensure products are delivered, unpacked, assembled, and installed as per approved drawings and specifications.
• Coordinate in real time with OEM/vendor dispatch teams, installers, carpenters, technicians, and logistics partners.
• Ensure on-time arrival, correct installation sequencing, and minimal waiting time at site.
• Represent the brand professionally and communicate timelines and next steps clearly to customers.
• Inspect products for transit damage, finish issues, or missing parts prior to installation.
• Ensure safe handling of furniture, site cleanliness, and protection of customer property.
• Resolve on-ground issues independently and escalate only when necessary.
• Update delivery status, issues, and customer feedback accurately in internal systems.

Success Metrics (KPIs)

• On-time delivery and installation percentage
• First-time-right installation rate
• Customer satisfaction / NPS at delivery stage
• Damage and rework incidence
• Number of escalations per delivery

Ideal Candidate Profile

• Experience in last-mile delivery, installation, or site coordination (furniture or interiors preferred)
• Strong coordination and stakeholder management skills
• Customer-first mindset with high attention to detail
• Calm, solution-oriented approach in high-pressure situations
• Willingness to travel and be on-site for deliveries

Are you a fresher looking to kickstart your career in the talent acquisition field? If so, we're hiring!

Our company is seeking driven and passionate individuals who are excited about the opportunity to learn and grow in the fast-paced world of recruitment.

As a fresher, you will have the chance to work alongside experienced professionals and gain valuable skills in candidate sourcing, interviewing, and assessment.

We're looking for candidates who are enthusiastic, eager to learn and committed to providing exceptional service to our clients.

You should have a strong work ethic, excellent communication skills, and the ability to multitask in a deadline-driven environment.

we value diversity and inclusivity and strive to create a positive and supportive workplace culture.

If you're ready to take the first step in your recruitment career, we want to hear from you!

Experienced Candidates are also welcome on board.

Greetings from Mazenet!

Hope you are doing well !!

We are hiring Python Full Stack Developer for one of our clients.

JD:

1. In Pune, should be working full time from Pune office

2. 4-5 years experience full stack developer

3. Backend : Python , Pandas , APIs , Webserver Ngnix, Data Pipelines

4. Cloud : AWS, AWS API Gateway, AWS Lambda functions, S3 buckets, EC2 instances

5. Frontend : Javascript, React

6. Database : MySQL, Postgres, any document DB

• Kindly let me know if you are interested to proceed further.
• 
  
• Please share with your friends so that it will reach the interested people.

• Gathering project requirements from customers and supporting their requests.
• Creating project estimates and scoping the solution based on clients’ requirements.
• Delivery on key project milestones in line with project Plan/ Budget.
• Establishing individual project plans and working with the team in prioritizing production schedules.
• Communication of milestones with the team and to clients via scheduled work-in-progress meetings
• Designing and documenting product requirements.
• Possess good analytical skills - detail-orientemd
• Be familiar with Microsoft applications and working knowledge of MS Excel
• Knowledge of MIS Reports & Dashboards
• Maintaining strong customer relationships with a positive, can-do attitude

Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets. We’re searching for professionals that have a solid track record of creating long-term value for organizations. We’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities. We’re looking for managers who are customer-obsessed and ready to solve the changing needs of our clients. Candidates should have strong communication and leadership skills.

Roles & Responsibilities:
 Generating client leadsfor MyClassCampus through references, direct
approaches and internet sources
 Doing product demo, follow-up, negotiation and business deals with potential
International clients
 Generating business and achieving sales goals
 Maintaining business relations with International clients and generate references
 Approach potential clients with multiple institutes/branches and convert
business deals
 Approaching to potential channel partner leads assigned to you to explain the
product and converting them as active channel partners in international market
 Anything and everything required to grow the business in the assignedregion

Collegedunia Web Pvt. Ltd.

Collegedunia is India's Largest College Discovery Platform and Personal Admission assistant.

CollegeDunia ranks as country's third best education portal by Yahoo India & Business Standard. Collegedunia also featured in Inc42, Economics times, FirstPost, YourStory, and many more.

Designation: Product Analyst

What you’ll be doing:

• You’ll understand the customer requirements by carrying out user research.
• You’ll be creating a road-map from conceptualization to release.
• You’ll evaluate the market competition and position the product line to appeal to the user.
• Come up with a clear-cut business impact for every suggested feature.

What you’ll bring to the team:

• A passion for data and an exceptional ability to solve complex problems.
• Strong knowledge of SQL or Python.
• Hands-on experience in any of the wireframing products like draw.io, Adobe XD, Balsamiq, etc
• Appreciable know-how and experience in technology.
• Good team player
• Work independently under minimal direction with a strong work ethic.
• You’ll bring an established ability to work in cross-functional environments including working closely with sales, marketing, business management, customer support, and engineering teams.