Customer Support Executive

Customer Support Executive at NoBroker · Remote, Bengaluru (Bangalore) · 1 - 6 years · ₹2L - ₹3L / yr · Profitable · Remote friendly · Posted 16 Jul 2019

Customer Support Executive

at NoBroker

Posted by Rajul Jain

1 - 6 yrs

₹2L - ₹3L / yr

Remote, Bengaluru (Bangalore)

Skills

Customer Support

Inside Sales

Sales

 Inbound calling for customer service.
 Identify and assess customers’ needs to achieve satisfaction.
 Build sustainable relationships and trust with customer accounts through open and
interactive communication.
 Provide accurate, valid and complete information by using the right methods/tools.
 Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
 Keep records of customer interactions, process customer accounts.
 Follow communication procedures, guidelines and policies.
 Take the extra mile to engage customers.

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About NoBroker

Founded :

2018

Type :

Products & Services

Size :

100-1000

Stage :

Profitable

About

NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.

Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.

NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-

1-Verified brokerage-free properties for buyers and tenants

2- Quick brokerage-free tenants & buyers for property owners

3-Benefit rich services including online rental agreement and dedicated relationship managers

Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.

Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)

NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.

1-Verified brokerage-free properties for buyers and tenants

2- Quick brokerage-free tenants & buyers for property owners

3-Benefit rich services including online rental agreement and dedicated relationship managers

Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.