
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and
interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.

About NoBroker
About
NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.
Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.
NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-
1-Verified brokerage-free properties for buyers and tenants
2- Quick brokerage-free tenants & buyers for property owners
3-Benefit rich services including online rental agreement and dedicated relationship managers
Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.
Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)
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Description
Industry- Beverages
Required Skills:team handling, Willingness to Travel, Defining the pricing strategy, Delivery of brand P&L Performance targets, Define brand positioning
Responsibilities for Brand Manager
With our Consumer at the heart, your key focus will be to:
- Build deep understanding of target consumer groups, across key geographies in India
- Own the Brand Purpose and define positioning for the brand. Drive communication development in line with Brand purpose and positioning.
- Identify the key market intelligence that will drive strategic business decisions
- Partner with Sales teams in achieving brand plans, and channel execution plans.
- Participate in defining the pricing strategy in close partnership with the commercial team.
- Secure sign-off from Regional Commercial Managers on the proposed Volume Budget and then own delivery of the plan, inspiring distributors, and commercial teams to execute the plan with excellence
- Be accountable for delivery of brand P&L performance targets. Closely monitor brand KPI's: Revenue / Profitability / Market Share & Equity
- Ensure measurement and evaluation & a learning plan to identify, codify and rollout successful brand growth drivers
- Oversee design and execution of selected brand assets
- Digitally savvy with social media expertise to lead digitalization of activities.
- Oversees development of all consumer-facing brand assets and activities during Annual Planning process and secure alignment with Regional Commercial Managers on all planned brand communication
- Develop Brand Playbooks and Templates for market use.
- Ensure all brand assets developed adhere to brand guidelines.
Service Engineer
No of Opening 3
Job Location: Ahmedabad
Responsibilities for Service Engineer
· Customer Complaint Resolution.
· Solving the technical problems of the customers by calls, video call or remote diagnosis (team viewer).
· Establishing programs/seminar in the areas allocated for promotion of car scanner.
· Register the diagnosis tool and generate the ID PWs Diagnostic Tools & Equipments.
· Responsible for Trouble shooting of various faults arising. For example trouble shooting of AUDI, BMW, MAHINDRA, MERCEDECES etc.
· Provide technical training to our customers, engineers and co-ordinates.
· To visit field (workshop) for new diagnosis tool update and create report of the same.
· Preparing and submitting service and customer feedback reports (Daily report).
· Generate revenue from aftersales.
· Handling overall sales and aftersales equipment warranty claims.
Qualifications for Service Engineer
· Must be equivalent Degree or Diploma in Automobile.
· Must be fluent in English and Hindi.
· Additional language will be an advantage.
· Minimum of 2 to 3 years of experience in Automobile workshop.
· Knowledge of Excel and Power point presentation.
Salary & Perks:
· Salary 25000 to 35000 Per month plus insurance plus incentive
· Insurance facilities.
· Petrol allowances.
Age for Service engineer
24 years to 30 years


Company Background:
Founded in 2016, they are one of the leading online scheduling software companies in the world, with over 200,000 customers globally. They are a profitable, high-growth bootstrapped platform-as-a-product company with 50+ team members looking to grow to $50M in revenue in the next 3 years.
Loction: Remote (Expenses paid quarterly travel to Head Office)
About this job
We are looking for a Senior Software Engineer with 5+ years of experience in Angular and frontend application development. You will work with a team of problem solvers working collaboratively to build custom solutions. If you are excited to learn new things and thrive in a team-based culture, and if you are looking for hyper-growth in your career then this could be a place for you!
What will you do
- Work with the team to break user stories into tasks and delegate them to the team members.
- Write code that meets standard and delivery guidelines.
- Mentor other engineers on the team to develop high-quality software (including the use of static analysis tools, Testing frameworks, and code reviews)
- Analyze solutions and help implement engineering best practices.
- Work with Project Managers for timely delivery and forecast.
- Lead and mentor junior engineers on technical issues. Perform blameless RCAs when issues occur and take ownership to resolve issues.
- Work closely with backend engineers, DevOps, and QA teams for seamless delivery.
What you should have
- Strong experience with front-end technologies including Angular, Javascript and gRPC, RESTful APIs, etc
- Ability to write efficient, secure, well-documented, and clean code
- Proven ability to work with multiple teams, multitask and prioritize.
- Experience with Git, JIRA, and Agile working methodology
Benefits
- Competitive compensation
- A chance to work and contribute to company's low-code platform which is soon to be open-source.
- Endless career opportunities and multiple paths for career development - Paid parental and maternity leave
- Hospitalization, health, and life insurance, and accident coverage
- Flexible hours
- Remote working flexibility
- Transparency and visibility throughout a fast-paced, successful growth organization
So what happens next?
Once we receive your application our recruitment team will go through it personally and will set up a chat to know more about your experience and interests. If we think you could be a good addition to our company, we will connect you to our team including managers so you can learn more about the life at the company and your responsibilities. We always try to give candidates a smooth onboarding experience.
Job Description
- 0-3 years of software testing and application regression testing.
- Strong expertise in manual testing
- Design, develop and execute automation scripts using open source tools.
- Responsible for writing test cases, executing them and maintaining the relevant logs.
- Analyze test results to ensure functionality is implemented correctly in all platforms (Android, iOS, and web) and highlight them in case it is not so.
- Participating in status meetings
- Communicate progress of testing activities to the Team Lead/Manager
- Identify and prepare technical test data
- Execute testing cycle activities as defined in test plan Identify, log, and follow-up on all defects encountered
- Maintain and communicate a solid understanding of software testing best practices, methodologies and terminology.
- Perform thorough regression testing when bugs are resolved
- Stay up-to-date with new testing tools and test strategies
- Responsible for test related documentation and archiving
Desired Candidate Profile
- Proficient experience in creating test cases
- Experience with testing REST-based APIs and Services (Postman)
- Experience in manual, exploratory, regression, and functional website and mobile testing
- Strong analytical skills and a high level of attention to detail
- Experience writing automated test scripts for marketing and ecommerce websites
- Experience writing automation scripts for desktop and mobile resolutions
- Experience with Issue and Project tracking software
- Excellent written and verbal communication skills


What is the role?
You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.
Key Responsibilities
- Design and develop SaaS-based applications based on microservices architecture.
- Work on the core backend and ensure it meets the performance benchmarks.
- Work on the front end with ReactJS.
- Design and develop APIs for the frontend to consume.
- Constantly improve the application architecture by clearing the technical backlog.
- Meet both technical and consumer needs.
- Stay abreast of developments in web applications and programming languages.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Education - BE/MCA or equivalent.
- Overall 4+ years of experience.
- Agnostic/Polyglot with multiple tech stacks.
- Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
- Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
- Backend exposure – good knowledge of building API.
- Worked on serverless technologies.
- Efficient in building microservices to combine server and frontend.
- Knowledge of cloud architecture.
- Should have working experience with relational and columnar DB.
- Should be innovative and communicative in your approach.
- Were responsible for the functional/technical track of a project.
Who will you work with?
You will closely work with the Engineering team and support the Product Team of Empuls.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
What you will do:
- Researching on topics that are of interest to the target audience
- Writing compelling content for email campaigns, landing pages and communication with customers
- Proofreading, editing and improving content created by others and ensure brand consistency
- Working alongside team members to come up with concepts and ideas to increase revenue
- Ensuring correct grammar and spelling throughout content and website
Desired Candidate Profile
What you need to have:- Demonstrable copywriting skills and an interest or love for natural skincare, health and wellness
- Willingness to broaden your expertise and go the extra mile
- Problem solving ability
- Understanding of copywriting for direct response marketing (training will be given in-house)
- Degree in English Literature or relevant field
- Excellent writing skills in English
- Good organizational, self- and time-management skills
Job description -
- Review and analyze system specifications
- Collaborate with QA Engineers to develop effective strategies and test plans
- Execute test cases (manual) and analyze results
- Evaluate product code according to specifications
- Create logs to document testing phases and defects
- Report bugs and errors to development teams
- Help troubleshoot issues
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Proven 3+ years of experience as a Quality Assurance Tester or similar role
- Experience in project management and QA methodology
- Ability to document and troubleshoot errors
- Excellent communication skills
- Attention to detail
- Analytical mind and problem-solving aptitude
- Strong organizational skills.



